VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1999 VOLVO V70XC- ROCKPORT, ME
HEADLIGHT SWITCH HAS BEEN REPLACED TWICE, RECENTLY REPLACED AS A RECALL, WITHIN ONE WEEK OF BEING REPLACED UNDER RECALL THE SWITCH FAILED AGAIN. WE WERE DRIVING IN MOUTAINS WITH FAMILY WHEN THE HEADLLIGHTS AND TURN SIGNALS NO LONGER WORKED.
Source: NHTSA WEB SITE -
1996 VOLVO 850- WINDSORMILL, MD
DT: CALLER RECEIVED A RECALL LETTER BUT THE CONSUMER FEELS THE DEALER DID NOT REPAIR THE PROBLEM. THE MANUFACTURERS RECALL #140 AND THE NHTSA RECALL #04V368000 WERE TO REPLACE A HEAT SHIELD. THE CALLER SAID SHE FEELS THE DEALER DID NOT DO THE RECALL BECAUSE AFTER THE REPAIR FUEL LEAKED WHEN SHE FILLED THE TANK. NEITHER THE DEALER NOR THE MANUFACTURER HAVE BEEN CONTACTED ABOUT THE PROBLEM. *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 VOLVO S80- DALLAS , TX
I WAS DRIVING MY 2001 VOLVO S80 2.9L AND WAS ABOUT TO MAKE A LEFT TURN AT A FOUR WAY INTERSECTION. WHEN THE TRAFFIC FLOW WAS CLEAR I PRESSED THE ACCELERATOR BUT THE CAR DIED. THANKFULLY, I WAS NOT STRUCK BY THE ONCOMMING VEHICLE. I TOOK THE CAR TO VOLVO OF RICHARDSON IN RICHARDSON TEXAS AND WAS TOLD IT NEEDED A MASS AIR SENSOR AND ELECTRONIC THROTTLE BODY. THE FACTORY WARRANTY WILL NOT COVER THE PART SINCE IT HAS LAPSED.
Source: NHTSA WEB SITE -
2002 VOLVO V70- BLOOMFIELD HILLS, MI
DEALER SAYS THROTTLE BODY IN 2002 VOLVO V70 IS FAILING AND WILL PRESENT SAFETY PROBLEM (STALLING ON X-WAY OR INABILITY TO START). DEALER SAYS $1,000 TO REPLACE.NEVER HAVE ENCOUNTERED THIS IS A NORMAL MAINTENANCE ITEM WITH ANY OTHER VEHICLE IN OVER 35 YEARS OF DRIVING.
Source: NHTSA WEB SITE -
2001 VOLVO S80- POTOMAC, MD
2001 VOLVO S80 SERIES DEVELOPED PROBLEMS WITH THE STEERING AND THE BRAKING SYSTEM.***NO ANSWER REQUIRED***. *MR WHILE EXITING A PARKING LOT, THE VEHICLE CEASED TO OPERATE. THE VEHICLE TOWED AND THE CONSUMER WAS ASSURED THE PROBLEM HAD BEEN RESOLVED, HOWEVER 8 MONTHS LATER THE INCIDENT HAPPENED AGAIN. THE CONSUMER HAD SEVERAL ELECTRICAL REPAIRS DONE ON THE VEHICLE, SUCH AS THE INTERIOR LIGHTS, THE POWER WINDOWS, THE BATTERY WAS DEFECTIVE WHICH HAD TO BE REPLACED TWICE, THE ALARM WOULD GO OFF FOR NO REASON, THE HEAD LIGHT BULBS AND TAIL LIGHT BULBS WERE REPLACED. THE KEY WOULD NOT TURN IN THE IGNITION, THE ENGINE LIGHT ILLUMINATED, THERE WAS A FRONT SUSPENSION NOISE WHEN GOING OVER BUMPS. THERE WAS A POWER STEERING LEAK DUE TO A LOOSE HOSE CLAMP. THE PARKING BRAKE NEEDED TO BE ADJUSTED, IT DID NOT HOLD ON AN INCLINE. *JB
Source: CONSUMER LETTER -
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2004 VOLVO XC70- VALRICO, FL
ON 6/29/2005, I WAS DRIVING MY 2004 VOLVO C70 ON A FOUR LANE ROAD WHEN SUDDENLY THE ENGINE RACED AND THEN ALL GAUGES WENT DEAD. THE STEERING WHEEL LOCKED, THE BRAKES LOCKED AND I HAD ABSOLUTELY NO CONTROL OF MY VEHICLE. FORTUNATELY, AT THAT MOMENT THERE WERE NO CARS AROUND ME AND SOMEHOW AFTER 5-10 SECONDS, I WAS ABLE TO GET MY CAR OFF THE ROAD. I WAS VERY FRIGHTENED THAT SERIOUS INJURY AND OR DEATH TO MYSELF OR SOMEONE ELSE MIGHT HAVE BEEN CAUSED. I CONTACTED ROAD SERVICE AND HAD THE CAR TOWED TO VOLVO OF TAMPA, FLORIDA. THE FOLLOWING DAY I RECEIVED A CALL FROM THE SERVICE DEPARTMENT STATING THAT THEY HAD CHECKED THE COMPUTER AND THEN TEST DROVE THE VEHICLE ABOUT 20 MILES, BUT FOUND NOTHING WRONG. I WAS TOLD I COULD PICK UP MY CAR. I HAD A DISCUSSION WITH CHRIS IN THE SERVICE DEPARTMENT STATING THAT I WAS PETRIFIED TO GET BEHIND THE WHEEL AGAIN. I QUESTIONED HOW THE PROBLEM WAS RESOLVED AND RECEIVED NO ACCEPTABLE EXPLANATION. I TOLD HIM I WOULD BE OUT OF TOWN UNTIL 7/5/05 AND THAT HE NEEDED TO DISCUSS THE SITUATION WITH THE SERVICE MANAGER. TODAY, 7/6/05 I RECEIVED A CALL FROM ERIC, A MANAGER AND WAS TOLD THE SAME THING. I AGAIN EXPLAINED HOW FRIGHTENED I WAS AND TOLD HIM THAT I WOULD LIKE ANOTHER VEHICLE TO DRIVE WHILE THIS SITUATION WAS BEING RESOLVED. ERIC TOLD ME ABSOLUTELY NOT. HE STATED THAT THERE IS "NO DEFECTIVE COMPONENT". HE TOLD ME THAT HE WOULD TEST DRIVE THE CAR AND CALL ME BACK. I HAVE NOT SPOKEN WITH HIM AGAIN AT THIS TIME. I HAD COMPLAINED PREVIOUSLY ABOUT SHAKING AND ENGINE RACING AND THE PROBLEM STILL HAS NOT BEEN RESOLVED. BECAUSE OF ALL THE PROBLEMS I HAVE HAD WITH THIS VEHICLE I HAVE NOT DRIVEN IT MORE THAN ABSOLUTELY NECESSARY. WITH THIS MOST RECENT, POSSIBLE LIFE THREATENING SITUATION I WANT VOLVO TO BUY THIS VEHICLE BACK. I WILL NOT RISK MY LIFE OR THE LIFE OF OTHERS. I BELIEVE THIS VOLVO CONTAINS SERIOUS DEFECTS THAT POSE THE POTENTIAL FOR LOSS OF LIFE AND/OR SERIOUS INJURY TO MYSELF, MY FAMILY AND ANYONE ELSE ON THE HIGHWAY.
Source: NHTSA WEB SITE -
2001 VOLVO V70XC- BROOKFIELD, NH
SEVERAL MONTHS AGO MY 2001 VOLVO XC70 STATION WAGON SUDDENLY LOST POWER ON A MAJOR HIGHWAY. CAR WOULD NOT START. TOOK VOLVO ABOUT 3 HOURS TO TOW THE VEHICLE. THROTTLE MODULE REPLACED UNDER WARRANTY. JUNE 5, 2005 CAR LOOSES POWER ON HIGHWAY AND STOPS IN TRAFFIC. ON BOTH OCCASIONS THERE WERE ABOUT 2 GALLONS OF FUEL REMAINING IN TANK AND COMPUTER READ OVER 100 MILES TO EMPTH. SAME VOLVO DEALER TAKES POSITION IT HAS NEVER HEARD OF THIS PROBLEM.
Source: NHTSA WEB SITE -
2001 VOLVO V70XC- WHITEFISH, MT
TRAVELING ON MONTANA HIGHWAY 93 AT 65 MPH MY 2001 VOLVO V70 AWD SUDDENLY LOST POWER. I PULLED OFF THE SIDE OF THIS HEAVILY TRAVELED 2 LANE HIGHWAY CAUSING TRAFFIC BEHIND ME TO SWERVE INTO THE ONCOMING LANE OF TRAFFIC. THE CAR WAS TOWED TO THE NEAREST MECHANIC, WHERE IT WAS DIAGNOSED WITH AN ELECTRONIC THROTTLE MODULE PROBLEM. VOLVO RECOMMENDS CLEANING THE MODULE WHICH WAS DONE. I PICKED UP MY CAR ON SATURDAY JULY 2, 2005 AND ON MONDAY JULY 4, 2005, THE CAR DIED SUDDENLY ON A BUSY 2 LANE COUNTY ROAD. ONCE AGAIN I PULLED OFF TO THE SIDE OF THE ROAD. NOW THE ONLY OPTION IS TO REPLACE THE ELECTRONIC THROTTLE MODULE AT A HIGH COST, $1000.00 PLUS. MY CAR ONLY HAS 57,000 MILES ON IT. I HAVE BEEN MADE AWARE THAT VOLVO KNOWS OF THIS POTENTIALLY HARMFUL SITUATION AND HAS DONE NOTHING TO REPAIR THIS DEFECTIVE ETM. THE THOUGHT OF CAUSING AND ACCIDENT ON A BUSY ROAD WHEN A VOLVO SUDDENLY LOOSES POWER IS FRIGHTENING. IF YOU COULD PLEASE HELP IN LETTING VOLVO KNOW THAT THEY HAVE A RESPONSIBILITY TO KEEP OUR ROADWAYS SAFE. A SUDDEN LOSS OF POWER SHOULD NOT BE A NORMAL OPERATING METHOD. THANK YOU ALLISON BEOUGHER
Source: NHTSA WEB SITE -
2003 VOLVO S60- BACA RATAN, FL
DT: VEHICLE STALLED FOR NO APPARENT REASON. THE VEHICLE WAS TAKEN TO THE DEALERSHIP THREE TIMES BUT THEY COULD NOT FIND ANY CAUSE. THERE WAS NO WARNING AND THE VEHICLE COULD BE STARTED BACK UP. CONSUMER STATED THAT THIS OCCURRED AT LEAST 6 TIMES, AND THEY DID NOT DRIVE THE VEHICLE ANYMORE. THIS STARTED IN MARCH 2005.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 VOLVO V70XC- SILVER SPRING, MD
VEHICLE STALLED SUDDENLY ON HIGHWAY. REDUCED PERFORMANCE MODE INDICATED ON CPU. CAR LERCHED VIOLENTLY. NEARLY IN AN ACCIDENT WHEN VEHICLE STALLED ON VERY HEAVY TRAFFICED I95N IN NEW JERSEY. 2001XC70 WITH THROTTLE BODY FAILURE AS DIAGNOSIS. THIS IS A MAJOR SAFETY PROBLEM WITH THIS VEHICLE AND IS HAPPENING TO MANY MANY PEOPLE. CAR WAS ONLY 3.5 YEARS OLD WITH 65,000 MILES. ALL DEALER SERVICES & MAINTENANCE COMPLETED PER MANUFACTUERER. PART WAS PROBELMATIC FOR AT LEAST A YEAR BEFORE IT FAILED AND DEALER/VOLVO REFUSED TO ADMIT THERE WAS A PROBLEM OR FIX IT. I'M LUCKY MY WIFE AND KIDS WEREN'T KILLED.
Source: NHTSA WEB SITE