VOLVO Complaints

Loaded children into second row of vehicle, confirmed all doors closed. Began driving, passenger rear door swung open. Child DID NOT engage door handle. Pulled over to attempt to close door. Door latch would not engage, could not close or lock door. Still unable to close and lock door.

Remote start - when the vehicle is running by remote start using the Volvo app, it is not possible to directly fully start to the normal operating mode. If foot is placed on brake and the start/stop knob is turned, the display briefly shows the normal operating display and then reverts back to the limited display showing miles to empty and door status. If attempted again, the same occurs (1-2 seconds of normal display followed by limited display). The car cannot be driven until and unless the start/stop knob is turned without your foot on the brake to shut the engine off and then the engine is started again.

Cameras stopped working and getting message “camera temporarily not available”. But does not appear to be temporary. Lots of discussion of this issue on message boards but nothing from Volvo.

The rear reverse camera cuts out with a message on the driver display stating "Camera temporarily not available". This occurs ~10% of the time. Other times the camera will flicker in and out but both scenarios result in partial or complete obstruction of view while reversing. With my children and other little children on the street, this is very concerning. The issue was reported to the dealership and software was updated but the problem remains.

The contact owns a 2020 Volvo XC90. The contact stated that after plugging in the charger to the vehicle, the cable charger started blinking red. The contact had to jumpstart the vehicle to open the doors. The blinking red light on the cable charger had not stopped blinking. The contact related the failure to NHTSA Campaign Number: 18E086000 (EQUIPMENT); however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owned a 2016 Volvo XC90. The contact stated that while her daughter was driving at an unknown speed, white smoke began to emit from the vehicle as fellow motorists alerted her daughter that a fire had started underneath the vehicle. The contact's daughter immediately pulled over as all occupants exited the vehicle. The contact called the authorities as the vehicle was quickly incinerated by the fire. The contact stated that her youngest grandson suffered emotional distress as a result of the fire. No physical injuries were reported and a police report was filed(police report unavailable). The fire department extinguished the fire once they arrived. The vehicle was towed to an independent tow yard; the vehicle was deemed a total loss. The manufacturer had yet to be notified of the failure. The failure mileage was unknown. The VIN was not available.

On January 22, 2025 on a clear sunny day (no wind) I was putting groceries in the trunk of my car when the trunk lid came down on my head injuring me. I was leaning from the right side of my car across to the left side. My key was in my pocketbook on my right shoulder. Volvos should be "Mom" cars where one should be safe putting groceries in the trunk. Instead of popping back open with an obstruction, it continued to press down on my head before eventually popping back open. According to Volvo chat boards, this has happened to others. On January 6 my car had its two year servicing at the dealer on my leased vehicle. The service department's initial reaction to this malfunction was to BLAME me for having the key too close to the kick open sensor and to leave the key in the car while loading groceries. When I got the car, we were told (and it was demonstrated) that the kick open feature was on the left side of the trunk under the first "V". It appears that there was an update which electrified the entire back of the trunk without any notice to owners. Even so, I am 5 feet 2 1/2 inches tall. It is extremely difficult for me to kick open the trunk which is why I always open it from the button in the middle of the trunk and close it with the controls on the top right of the trunk lid. Buried in the owners' manual is a statement that you can kick the trunk lid closed, but no one ever told us that or that it can be kicked closed from the right side of the trunk. I did not kick the sensor to activate the trunk lid closing on my head. Only after a second call to the service department did the dealer agree to "look at" my car, but that they were booked up for the next two weeks.

The seller tampered with the odometer, my mechanic found the codes stored in the car and printed the evidence out for me. I can provide it if need be and I have the sellers facebook account. Please let me know if there is anything else you need.

The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.

Spontaneously the left back side door has failed to close on several occasions. It happened first while parked in the driveway and I had to use my body to get it shut. I went to have it checked out at the Volvo dealer and when I described it they told me several people had been in for service with the same issue. They told me one lady had it on 2 doors and another realized her door was open when it flung open mid-drive. They told me the car was just cold and that I needed to make sure the handle was flush with the door when trying to close it. The next day, I picked up my dry cleaning and hung it by that door and drove away. I wasn’t aware it failed to latch yet again and only realized it when it flung open while I was driving on the road. This is the same door next to my son’s car seat which is terrifying to think about. I ensured the handle was flush and it still wouldn’t close until I hip checked it shut 3 times. Without a clear cause or reasonable solution (it is not reasonable to expect this just because it’s cold out), it is imperative that Volvo address this on behalf of the safety of its customers.