2020 WINNEBAGO NAVION Complaints

The plexiglass window on our house door for the Winnebago became dislodged while driving. According to other owners this is a widespread problem and Wimmebago is not recalling this part or offering to fix it.

Coach door plexiglass came loose and was flapping on the highway. It was removed and reglued with acrylic (?) glue by a glass shop. That later failed and the plexiglass fully detatched and fell out on a short trip. I was unable to relocate it. Safety glass was then made to fit and again glued, which has now held for over a year. I am the 2nd owner of the vehicle. The plexiglass window was original to the RV.

2020 Winnebago Navion RV coach door window (Lippert/Metalarte) became partially detached. Adhesive failed on upper edge and 1/3 of the length posing a safety hazard had the window completely detached. The plexiglass panel was removed and re-attached by an automotive window service provider. Window integrity continues today.

When parked with engine still running, we inadvertently turned on A/C to high. Within a minute we smelled an electrical fire and disconnected the battery. We had it towed to Mercedes Benz. They disassembled the floor board on the drivers side and found all the wiring melted. Mercedes claimed it was Winnebago wiring that caused the problem ( The metal plates that cover the wiring arced and melted the wiring ). We then had it towed to our storage unit where the Progressive Insurance adjustor inspected the damage and denied the claim stating it was Winnebago that caused the problem. He agreed with Mercedes that it was Winnebago's problem. Towed to Winnebago service center and they said it was Mercedes wiring that melted and denied responsibility.

Retractable awning (by Carefree) has continued problems opening and closing, which can occur while the vehicle is traveling on highways, causing a potential hazard to vehicle occupants and other vehicles on the road. This problem has had a recall by Winnebago with repairs, which we have had performed, but it has not solved the problem. Neither Winnebago nor Carefree has a good solution for the problem (continued recall repairs by many other Navion owners have also been unsuccessful)and will not assist with it. There are many documented cases of this on the View/Navion Motorhomes Facebook website.