2021 WINNEBAGO SOLIS Complaints

The contact owns a 2021 Winnebago Solis built on a 2021 Ram Promaster Chassis. The contact received notification of NHTSA Campaign Number: 25V552000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

This note relates to the Winnebago construction of the vehicle. The grey tank, which can hold up to 20 gallons of water, came out of its fitting under the chassis, as shown in one picture. As shown in another image, the grey tank support has come out of its fitting under the chassis. The final picture shows the lack of support provided by the thin and rusting support bar. We were lucky to have noticed the grey tank falling down while stopped. If this had fallen down at highway speeds, there's no telling what injuries and damages may have occurred. The support bar is simply too flimsy to support the weight of 20 gallons of water over time. Other vehicle owners have noticed similar issues with their grey tank coming loose and having to be re-secured. Our vehicle was inspected and repaired by a commercial truck repair company, report attached. The inspection revealed the support bar is too thin to support the grey tank and should be thicker steel. There was no warning and the only reason we knew there was an issue was because we walked far enough away from the vehicle to see there was a gap between the bottom of the vehicle and the grey tank.

THE VEHICLE IS A WINNEBAGO SOLIS (CLASS B RV) THAT'S BUILT ON THE DODGE RAM CHASSIS. WE ARE EXPERIENCING PROBLEMS WITH THE SEAT BELTS, AS ARE SEVERAL OTHER OWNERS I KNOW WHO OWN THE SAME MODEL RV. WINNEBAGO HAS ADDED TWO BENCH SEATS WITH 3-POINT SEAT BELTS. THE SEATS ARE MADE BY A COMPANY CALLED FREEDMAN. IN OUR CASE, WHEN THE VEHICLE IS ON A SLOPE, THE SEAT BELTS FOR THE FREEDMAN BENCH SEAT BECOME STUCK AND CANNOT BE PULLED OUT, SO THE PASSENGER CANNOT BUCKLE IN. WE HAD THE ENTIRE SEAT BELT WITH BUCKLE/HOUSING REPLACED BY A BODY SHOP WITH WINNEBAGO'S APPROVAL; HOWEVER, THE PROBLEM PERSISTS. THE BODY SHOP HAD TAKEN APART THE OLD SEAT BELT AND NOTED THAT THERE IS A LEVELING MECHANISM THAT'S VERY SENSITIVE. WHEN IT'S NOT LEVEL, THE SEAT BELT LOCKS UP. THIS CAUSES PROBLEMS WHEN THE VAN IS PARKED ON A SLOPE -- THE MECHANISM LOCKS UP, SO THE PASSENGER SITTING IN THE BACK SEATS (IN OUR CASE MY CHILD) CANNOT PULL THE SEAT BELTS OUT TO BUCKLE HIMSELF. SEE A VIDEO OF THE PROBLEM HERE: HTTPS://YOUTU.BE/RO6BNJE-LKK