2022 WINNEBAGO SOLIS Complaints

The contact owns a 2022 Winnebago Solis Pocket built on a 2021 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 23V049000 (Equipment) however, the part to do the recall repair was not yet available. The contact called several local dealers and made them aware of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer Winnebago and Suburban were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While RV was parked for approximately10 hours along the beach in Newfoundland, Canada RV caught fire and burned to the ground. We were asleep, when we were awakened by a popping sound. When we opened our eyes, the RV was already filled with smoke. We did not hear the smoke alarm or carbon monoxide go off. We escaped at the nick of time. I knocked on the van of a neighboring boondocker for help. She called the fire department. But when the fire truck arrived, the RV was already engulfed in flames. We went to bed almost at 12 midnight, the fire happened at approximately 1:30-2AM. There were no indications of problems before we went to bed. May 2022, 2 repairs under warranty were done in California. 1)the Truma was not working properly; 2) the chassis alternator was not charging the AGM battery. My boyfriend suffered burns on his hands, neck and lips and eyelashes. He said he saw flames coming out from under our bed. We were stranded in Canada for 4 days. We lost everything: money, telephone, credit cards and passport.

The contact owns a 2022 Winnebago Solis constructed on a 2021 Ram Promaster 3500 Chassis. The contact stated that the air condition unit failed to operate as needed due to a defective generator. The vehicle was initially taken to a dealer where a generator sensor was replaced; however, the failure persisted. The contact stated that upon taking her vehicle back to the dealer, she was informed that the generator did not meet the 12-inch specification clearance between the ground and generator; she was informed that the generator only cleared the ground by eight inches. Due to the defect, water from both the front and rear tires would enter the generator during inclement weather; she was also informed that the design defect could potentially lead to a fire. The manufacturer was notified of the failure and denied responsibility for the failure. The vehicle was not repaired. The failure mileage was unknown. The consumer stated the generator was replaced and the mechanics were the ones who made the consumer aware of the clearance problems.