YAMAHA Complaints

CONSUMER RECEIVED RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. THE CONSUMER CONTACTED THE DEALER ON 2/21/2004. DEALER INDICATED THE PARTS WILL NOT BE AVAILABLE UNTIL APRIL. THE RECALL LETTER STATED THE MOTORCYCLE SHOULD NOT BE DRIVEN UNTIL RECALL REPAIRS WERE DONE. *AK

FILING COMPLAINT BECAUSE YAMAHA IS UNABLE TO RESOLVE RECALL ISSUE IN A TIMELY MANNER. I RECEIVED A RECALL NOTICE IN JAN. 2004 NOT TO RIDE MOTORCYCLE DUE TO A POSSIBLE TRANSMISSION FAILURE. I CALLED MY DEALER AND HE SAID HE WOULD ORDER THE PARTS AND NOW HE IS TELLING ME THAT THERE IS NO RELEASE DATE ON THE PARTS TO FIX MY BIKE. I CANNOT USE MY MOTORCYCLE BUT I AM STILL OBLIGATED TO PAY FOR SOMETHING THAT I CANNOT USE. I FEEL THAT THIS HAS NOT BEEN HANDLED IN A TIMELY MANNER. I JUST WANT MY BIKE FIXED. I HAVE HEARD ABOUT SOME PEOPLE WHO HAVE HAD THE WORK COMPLETED AND MY DEALER HASN'T EVEN GOTTEN THE FIRST REPAIR KIT. *AK

2002 YAMAHA ROAD STAR TRANSMISSION RECALL. MY BIKE HAS BEEN IN THE SHOP SINCE 1/27/04 WAITING FOR A TRANSMISSION KIT. I AM BEING TOLD THAT THERE ARE NO KITS AVAILABLE AND THEY MIGHT GET PARTS THE MIDDLE TO LATE APRIL, 04. THIS IS UNACCEPTABLE! I HAVE ONLY 4,000 MILES ON THIS BIKE PURCHASED IN JUNE '02. YAMAHA SHOULD EITHER HAVE TO FIX MY BIKE ASAP OR BUY IT BACK AT THE ORIGINAL PRICE. *AK

I HAVE BEEN WAITING OVER FOUR WEEKS SINCE I RECEIVED MY RECALL NOTICE MY YAMAHA ROAD STAR WARRIOR IS NOW SITTING AT CHAMPION CYCLE ON WESTERN AVE IN CHICAGO AND ACCORDING TO THERE SERVICE DEPARTMENT MY SIT FOR ANOTHER TEN WEEKS.I CALLED CUSTOMER RELATIONS IN CYPRESS CALIFORNIA AND NO REPAIR KITS ARE FOR ANY WARRIOR OWNER. *AK

I BOUGHT A NEW 2003 YAMAHA ROAD STAR MOTORCYCLE FROM HATTIESBURG CYCLES IN HATTIESBURG MISSISSIPPI ON 3 JANUARY 2004. I WAS NOTIFIED 13 JANUARY 2004 OF A RECALL INVOLVING EXTENSIVE REPAIRS TO THE TRANSMISSION AND TOLD NOT TO OPERATE THE MOTORCYCLE UNTIL THE REPAIRS WERE COMPLETED DUE TO THE POSSIBILITY A FAILURE IN WHICH THE REAR WHEEL COULD LOCK-UP CAUSING AN ACCIDENT. SINCE BEING NOTIFIED (6 WEEKS NOW) MY MOTORCYCLE HAS NOT BEEN REPAIRED AND THE DEALER OR YAMAHA CUSTOMER SERVICE IS UNABLE TO PROVIDE ME WITH AN ESTIMATED DATE WHEN THE REPAIRS WILL BE COMPLETED. I FELL THIS IS UNACCEPTABLE I'M AM STILL MAKING $400 PAYMENTS EACH MONTH FOR A MOTORCYCLE WHICH I AM UNABLE TO OPERATE. WITH MY WIFE AND I BOTH WORKING THIS IS ONE OF MY PRIMARY MEANS OF TRANSPORTATION. I WANT EITHER A FIRM DELIVERY DATE FOR THE REQUIRED PARTS AND REPAIR DATE OR FULL RE-IMBURSEMENTS OF MY PURCHASE PRICE. *AK

YAMAHA MOTOR CORPORATION HAS ISSUED A RECALL AND AFTER OVER A MONTH OF WAITING STILL NO PARTS TO FIX THE MOTORCYCLE. (ROAD STAR 3003) LOCAL DEALER IN FORT WALTON BEACH HAS LIED TO ME FOR OVER A MONTH. SAID I WAS FIRST ON THE LIST TO BE REPAIRED THEN SATURDAY I FIND OUT THAT I AM ACTUALLY 30TH ON THE LIST AFTER HE DOES THE BIKES HE SOLD FIRST.*AK

CONSUMER RECEIVED NHTSA RECALL 03V309000/REAR CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE PARTS NEEDED TO REPAIR MOTORCYCLE WERE UNAVAILABLE. ALSO, THERE WAS NO PROJECTED DATE WHEN PARTS WILL BE AVAILABLE.*AK

CONSUMER RECEIVED A RECALL FOR TRANSMISSION FAILURE. HE TOOK MOTORCYCLE TO DEALER, AND WAS TOLD THEY DID NOT HAVE THE PARTS. CONSUMER STATED THAT WHEN HE RODE THE MOTORCYCLE IT MADE A POPPING NOISE. HE WAS AFRAID TO RIDE IT, AND MOTORCYCLE WAS TOWED DEALER FOR REPAIR. DEALER TOLD HIM THAT THEY COULD NOT STOP THE POPPING NOISE, BUT TO RIDE THE MOTORCYCLE FOR A WHILE AND THE POPPING NOISE MAY STOP. CONSUMER FELT THAT SINCE HE RECEIVED A RECALL NOTICE DEALER SHOULD REPAIR MOTORCYCLE OR FIND OUT WHEN THE PARTS WILL COME IN. *AK

CONSUMER RECEIVED A RECALL FOR TRANSMISSION FAILURE. HOWEVER, NO PARTS WERE AVAILABLE. BERTS MEGA MALL, 1151 NORTH AZUSA AVENUE, COVINA, CA 91722. 626 974 6600. SERVICE MANAGER MARK. *AK

CONSUMER RECEIVED A RECALL NOTICE FOR TRANSMISSION FAILURE. HOWEVER, NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE CYPRESS, CA 90630. 714 761 7300. SERVICE MANAGER VICTOR. *AK