YAMAHA Complaints

YAMAHA ROAD STAR WARRIOR RECALL, THE MOTORCYCLE WILL NOT BE FIXED FOR MORE THAN 30 DAYS AND STILL COUNTING BOUGHT NEW IN JULY 2003 AT WILLY WORLD IN JOLIET ILL. FROM WHAT I HAVE GATHERED CAN I HAVE YAMAHA FORCED TO BUY MY BIKE BACK, ACCORDING TO LEMON LAWS, YAMAHA DID NOT LET ME KNOW THIS, AND I CANT RIDE THE BIKE BECAUSE IT STATES IN THE RECALL LETTER I MUST NOT , ITS UNSAFE, NO INFO FROM DEALERSHIP WHEN IT CAN BE FIXED , THEY SAY THEY ARE WAITING ON YAMAHA TO GET OUT PARTS AND WHO KNOWS WHEN THAT WILL BE. *JB

ON JANUARY 9, 2004, YAMAHA NOTIFIED ME MY 2003 MIDNIGHT STAR WAS UNDER RECALL AND NOT TO OPERATE IT UNTIL REPAIRED. THE DEFECT COULD CAUSE SERIOUS INJURY OR DEATH. I IMMEDIATELY NOTIFIED MY NEAREST DEALER WHO TOLD ME THEY WERE AWARE OF THE PROBLEM, BUT HAD NO PARTS TO REPAIR. I ALSO CONTACTED THE OUT OF STATE DEALER WHO SOLD ME THE MOTORCYCLE AND THEY ADVISED THE SAME. I HAVE REPEATEDLY CONTACTED BOTH DEALERS FOR STATUS UPDATES. NEITHER HAS REPAIR KITS AND YAMAHA WILL NOT TELL THEM WHEN THEY WILL ARRIVE. THE REPAIR IS GOING TO AMOUNT TO A REBUILD OF THE ENGINE AND TRANSMISSION. THIS MOTORCYCLE CAME FROM THE FACTORY WITH A ONE YEAR WARRANTY. NOW YAMAHA IS GOING TO REBUILD THE ENGINE AND TRANSMISSION, BUT OFFER NO WARRANTY. YAMAHA OWES AN ADDITIONAL ONE YEAR WARRANTY ON THESE MOTORS. THESE REPAIRS MAY NOT BE DONE UNTIL LATE SUMMER. IT IS ABSOLUTELY INEXCUSABLE FOR YAMAHA TO TREAT THE CONSUMERS IN THIS MANNER. THE RECALL DATE IS AUGUST OF 2003, YET YAMAHA DIDN'T NOTIFY ANYONE OF THE DANGER UNTIL JANUARY OF 2004 AND THEY ARE NOT PREPARED TO RESPOND TO THIS PROBLEM. ADDITIONALLY, THE DEALERS ALSO HAVE RECALLS ON KAWASAKI ATVS AND WILL BE HARD PRESSED TO HANDLE THE YAMAHA RECALL. YAMAHAS FAILURE TO NOTIFY CUSTOMERS OF THIS DEFECT IN A TIMELY MANNER AND THEIR REFUSAL TO ALLOCATE RESOURCES TO REMEDY THIS SITUATION PROMPTLY DEMONSTRATES THEIR CALLOUS DISREGARD FOR THE THEIR CUSTOMERS. THE NHTSA MUST STEP IN TO FACILITATE THE COMPLETION OF THIS RECALL. THE NHTSA SHOULD ALSO REQUIRE YAMAHA TO PROVIDE A FULL WARRANTY FOR THE WORK THEY ARE DOING. *JB

MOTORCYCLE IS SUBJECT OF A SAFETY RECALL. MANUFACTURING DEFECT - TRANSMISSION COULD LOCK UP CAUSING FATAL ACCIDENT. I WAS ADVISED BY MANUFACTURER AND DEALER NOT TO RIDE BIKE UNTIL REPAIRS ARE MADE. *JB

NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER RECEIVED RECALL NOTICE ON JANUARY 10, 2004. HE CONTACTED THE DEALER, WHO INFORMED HIM THAT THE PARTS NEEDED FOR RECALL REPAIRS WILL NOT BE AVAILABLE FOR AN UNCLOSED PERIOD OF TIME. *AK

NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE. ALSO, THERE WAS NO PROJECTED DATE AS TO WHEN THE PARTS WOULD BE AVAILABLE. *AK

CONSUMER RECEIVED A RECALL NOTICE CONCERNING REPLACEMENT OF TRANSMISSION. HOWEVER, NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS CA 90630. 714-761-7300. SERVICE MANAGER VICTOR. *AK

CONSUMER RECEIVED A RECALL NOTICE STATING THAT A BAD GEAR WAS INSTALLED AT THE FACTORY. MOTORCYCLE SHOULD NOT BE DRIVEN BECAUSE GEAR COULD COME LOOSE AND LOCK UP THE REAR TIRE. *AK

CONSUMER RECEIVED A RECALL LETTER ON JANUARY 20, 2004 REGARDING TRANSMISSION. FAILURE. DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. DEALER INDICATED THAT THE CONSUMER SHOULD WAIT AT LEAST FIVE MONTHS. *AK

THE CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF TRANSMISSION. HOWEVER, NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENE, CYPRESS CA 90630. 714-761-7300. SERVICE MANAGER VICTOR. *AK

ON JANUARY 7, 2004 CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE ON MOTORCYCLES. THE SECOND/THIRD PINION GEARS MIGHT BE INCORRECTLY MACHINED WHICH COULD CAUSE ABNORMAL WEAR THAT EVENTUALLY WOULD RESULT IN A BROKEN RETAINER CIRCLIP. DEALER INDICATED HE DIDN'T HAVE THE KIT YET TO FIX THE MOTORCYCLE. DEALER WAS VERY COOPERATIVE. MANUFACTURER DIDN'T CARE ABOUT THE RECALL.*AK