Vehicle & Related Complaints

Updated: - Consumer Automotive Complaints – All safety-related defect complaints received by NHTSA since January 1, 1995. Find your vehicle below and see what complaints have been previously filed with the NHTSA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2022 CHEVROLET EQUINOX
    - Lawrence, MI

    Car sputtered and stalled when starting for work, but then started, I kept it running while I dropped my daughter off at school and went to work. Car sputtered and would not start, leaving me stuck at work. After attempting to start a few times, my check engine light came on. Then received an email saying my car had a critical safety issue from OnStar. Had to wait over an hour for a tow to the Chevy Dealer. Waited another 6 days for it to be looked at. It was a faulty fuel pump modulator, which was recalled for some VINs but not mine. If it stalled while I was driving, it would've caused a wreck.

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL 3
    - San Mateo, CA

    - When I start my car, I see the following error message appear: Front Left Safety Restraint System Fault. Also, the air bag disabled alert is displayed. Since the air bag is disabled, it puts me at grave risk if I were to get into an accident. - Many other Tesla owners have reported the same exact issue (RCM_a021 Front Left Safety Restraint System Fault). - Today, I took the car into the Tesla Service Center, they had to replace the entire harness. - No other symptoms were apparent...just all of a sudden the alert appeared.

    Source: NHTSA WEB SITE
  • 2025 KIA SORENTO
    - Riverside, CA

    Knee airbags deployed in my car accident and have severe injuries on bilateral legs bruises that damage my nerves and veins.

    Source: NHTSA WEB SITE
  • 2023 CHEVROLET TAHOE
    - Newnan, GA

    Water pump failed. The part is on back order with an ETA of October 29. Vehicle is currently at the dealership. I received no alerts before failure.

    Source: NHTSA WEB SITE
  • 2024 RAM 2500
    - Massillon, OH

    While driving a phantom auto trailer light will come on and I am not tow anything. While towing phantom check brake wiring and trailer brake disconnected warning lights appear.

    Source: NHTSA WEB SITE
  • 2019 GMC SIERRA 1500
    - Jefferson City, MO

    Often blows blue smoke and oil out exhaust, and uses more engine oil that would ever be expected, especially when pulling a load. I took it to Rusty Drewing GMC dealership IN Jefferson City, Missouri, and they told me everything was fine, that they could not find a problem.

    Source: NHTSA WEB SITE
  • 2021 VOLVO XC60
    - ATLANTA, GA

    The A/C evaporator core on my 2021 Volvo XC60 suffered a premature structural failure, creating an immediate and severe safety hazard while driving. The component failed precisely five weeks after the Certified Pre-Owned (CPO) warranty wrapper expired. An authorized Volvo dealership service department formally inspected the vehicle and verified an active, heavy refrigerant leak utilizing UV filter video diagnostics. This component defect directly compromises vehicle safety in two distinct ways: Complete Loss of Windshield Defrost Capability: Due to the total failure of the climate control and dehumidification system, the vehicle completely loses its ability to clear the windshield during sudden weather shifts. During a period of heavy rain, the windshield instantly fogged over completely, severely restricting forward visibility and forcing me to immediately pull over on the shoulder to avoid a collision. Toxic Chemical Exposure: The cracked evaporator core continuously vents atomized chemical refrigerant vapor directly into the sealed passenger cabin through the HVAC ductwork. Even with the climate control system and fan completely powered off, a highly concentrated, sharp chemical odor filters into the cabin daily, exposing occupants to toxic chemical fumes while operating the vehicle. Volvo has documented this exact premature failure pattern across its SPA-platform vehicles under Technical Journal TJ 35912, explicitly acknowledging a systemic engineering defect where improper sensor calibration causes the core to freeze, warp, and crack. Despite knowing this part is prone to rapid premature failure, Volvo refuses to issue a safety recall, leaving drivers to operate unsafe vehicles or absorb an exorbitant $3,300+ out-of-pocket invoice to repair a known manufacturing flaw.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Closter, NJ

    Coolant leak into the engine, confirmed by the Toyota servicing center. This may be a common problem with the Toyota Prius, causing early engine failure from a design defect.

    Source: NHTSA WEB SITE
  • 2023 HONDA PILOT
    - Catonsville, MD

    I have this car for more than 3 years now and ever since this sensor problem keeps bugging me out. The brake system hold error keeps on displaying specially on a rainy days, winter season and not only that, the car suddenly stopped in the middle of thw highway while displaying collision error message although there is no collision. This is very dangerous and knowing that it can happen anytime while your are driving on a highway. I am very frustrated and this type of cars is not cheap and they gave as a junk, not safe for driving cars. And jus today, my honda pilot is not starting at all. The engine keeps cranking while showing brake system hold error, collision error messages and a lot more. I was able to use it last night and suddenly for no reason it stops working because of some errors that I do not have any idea what's going on. Please, I need this to be fix by them (Honda). This is not a safe care at all.

    Source: NHTSA WEB SITE
  • 2023 JEEP WRANGLER
    - Gibsonia, PA

    After a recent recall for the battery, the vehicle did not operate as it did before with regards to ‘Electric only’ mode. The vehicle engine would intermittently start under seemingly normal conditions ( no major hills or hard pressing of gas) despite being in the electric mode. There would be a noticeably high rpm cycle when this happened.

    Source: NHTSA WEB SITE