CHRYSLER Complaints

TRANSMISSION FAILURE OF 2000 TOWN AND COUNTRY CHRYSLER VAN. VAN BROUGHT TO DEALER FOR REPAIR OF SLIPPING TRANSMISSION 2002 REPLACED TRANSMISSION PUMP HOSE GASKET AND FILTER AND INFORMED NOT COVERED BY WARRANTY. AUTOMATIC TRANSMISSION CONTINUE TO SLIP IN FREEZING TEMPERATURE UNTIL CAR WARMED UP. NO TRANSMISSION PROBLEMS IN WARM WEATHER. PROBLEM COMMUNED UNTIL ESCALATED WINTER 05 UNABLE TO DRIVE CAR SAFELY AND CHECK ENGINE LIGHT ENGAGED. CAR BROUGHT TO TRANSMISSION SPECIALIST WHO REPORTED TRANSMISSION APPEARS NOT TO HAVE BEEN CORRECTLY ASSEMBLED. CHRYSLER DEALER NOTIFIED STATES THIS IS NOT POSSIBLE. *JB

I HAVE A 1996 CHRYSLER TOWN AND COUNTRY WITH THE 3.8L ENGINE THAT HAS HAD THE FUEL RAIL RECALL DONE. THE RECALL INVOLVED PUTTING A CLAMP TYPE SEAL AROUND THE FUEL RAIL IN TWO PLACES. THESE SEALS HAVE BOTH FAILED AND FUEL IS ACTUALLY DRIPPING FROM ONE OF THE SEALS. I HAVE TAKEN THE VAN TO THE LOCAL DEALER FOR REPAIRS I HAVE NOT HEARD YET WHAT THEY WILL DO TO RESOLVE THIS. MY CONCERN IS THAT THE REPAIR PROVIDED BY THE RECALL IS NOT SUFFICIENT AND WILL FAIL AGAIN IN A SHORT TIME. THIS IS OF GRAVE CONCERN TO ME FOR THE SAFETY OF MY FAMILY. IT APPEARS THAT A POOR DESIGN IS BEING REPAIRED BY AN EQUALLY POOR FIX. *NM

BRAKES PULSATING WHEN STOPPING. TECHNICIAN FOUND THICKNESS VARIATION OUT OF SPEC ON FRONT ROTORS LEFT FRONT .008 RT FRT .0025 MACHINE ROTORS REPLACED BRAKE PADS. 07/24/2002 OWNER REQUEST TO HAVE BRAKE SYSTEM LOOK OUT. SQUEALING NOISE WHEN APPLIED THE BRAKES. DEALER PERFORM SERVICE BY CHANGING THE BRAKE FLUID AND SPRAYED ROTORS WITH BRAKE DUST TO ELIMINATE THE NOISE. 07/02/2003 NOISE WHEN BRAKING, TECHNICIAN FOUND THE FRONT BRAKE ROTORS WARPED RESURFACED ROTORS. 07/07/2004 CAR WAS SERVICE FOR BRAKING NOISE. FRONT BRAKING PADS WORN TO REPLACEMENT POINTS. FRONT BRAKE JOB WITH NEW W/ROTORS. 05/20/2005 BRAKES PULSATING FRONT BRAKE ROTORS HAVE EXCESSIVE RUNOUT AND CAUSING VIBRATION WHILE PEDAL IS APPLIED. REPLACE FRONT ROTORS . 12/20/2005. BRAKES MAKING THE SAME NOISE. WILL HAVE SERVICE TO CHECK OUT THE PROBLEM. *JB

I PURCHASED A CERTIFIED PRE-OWNED 1997 JEEP GRAND CHEROKEE FROM LANSDALE CHRYSLER JEEP IN OCTOBER OF 2002. WITHIN 1 WEEK, THE ABS LIGHT CAME ON AND I TOOK IT BACK TO THE DEALER. THEY EXPLAINED TO ME THAT THE ABS UNIT HAD FAILED AND WOULD HAVE TO BE REPLACED AT A COST OF OVER $1,000 DOLLARS. I SUBMITTED A HAND WRITTEN COMPLAINT TO THEM THAT THE CAR WAS "CERTIFIED" AND NOTHING SHOULD FAIL WITHIN A WEEK. THE ABS WAS REPLACED WITHOUT CHARGE TO ME. THREE YEARS LATER THE ABS UNIT HAS FAILED AGAIN! ESTIMATE CHARGE FOR REPAIR IS $1,200 DOLLARS. MY RESEARCH ON THE INTERNET SHOWS THIS TO BE A COMMON PROBLEM FROM 1993-1998 GRAND CHEROKEE'S. THE FOLLOWING WEBSITE: AUTOS.MSN.COM CITES THIS AS A COMMON PROBLEM FOR THE ABS UNIT TO FAIL. THE DEALER TOLD ME THE ABS UNIT WAS OUT OF WARRANTY. HOW DOES A $1,000 PART FAIL TWICE?!? *JB

I BOUGHT THIS CAR ON 3/2002. SINCE I BOUGHT IT I HAVE REPLACED THE STARTER THREE TIMES; HAD A FULL FRONT END REPLACEMENT; NEW ENGINE PUT IN; NEW TRANSMISSION; STUDS BROKE FROM THE FRONT TIRE AND WHILE THE TIRE WAS ROLLING DOWN THE ROAD MY CARD WAS SKIDDING DOWN THE ROAD WITH MY 2 MONTH OLD GRANDDAUGHTER IN THE CAR. NOW THE ELECTRONIC SYSTEM IS COMPLETELY SCREWED UP AND THE CAR IS NOT EVEN RUNNING. I HAVE ALL MY PAPERWORK WHERE THE REPAIRS WERE DONE. I BELIEVE THAT CHRYSLER NEEDS TO REPLACE THIS VEHICLE "NO QUESTIONS ASKED" BECAUSE WE HAVE SPENT OVER $6,000 FIXING THIS PIECE OF JUNK. *JB

IN REFERENCE TO 05V396000: EVERYTHING STATED IN THE RECALL APPLIES TO MY VEHICLE ALSO EVEN THOUGH I HAVE A HEMI AND ITS ASSOCIATED TRANSMISSION. CHRYSLER CUSTOMER SERVICE HAS NEGLECTED TO ASSIST ME IN ASSESSING THE IMPLICATIONS OF FOUR MONTHS OF SHUDDER EFFECT ON THE TRANSMISSION, ENGINE AND FRAME OF THE VEHICLE. CUSTOMER SERVICE CONTINUALLY HANGS UP ON ME WHILE I AM EXPLAINING THE SITUATION. AFTER FOUR MONTHS OF DEALING WITH THE SHUDDER I FINALLY WAS ABLE TO CONVINCE THE DEALERS SERVICE DEPARTMENT THAT I HAD A SERIOUS PROBLEM WHILE DRIVING. THEY REPLACED THE TORQUE CONVERTER. I HAVE A FULLY LOADED 2005 JEEP GRAND CHEROKEE LIMITED. *JB

MY 2003 CHRYSLER PT CRUISER, GT MODEL, HAS HAD PROBLEMS SINCE I HAVE HAD IT. FIRST, THE ENGINE LIGHT CAME ON AND THEY REPLACED A HOSE, THEN IT CAME ON AGAIN, AND THEY SAID THEY DIDN'T KNOW WHAT WAS WRONG WITH, AND THEY WOULD HAVE TO WAIT UNTIL IT WENT COMPLETELY OUT. IT DID, AT 28,000 MILES, IT WAS THE TURBO CHARGER. SECONDLY, THE AIRBAG MALFUNCTIONED, THEY HAD TO REPLACE THE SEAT, TOOK THREE TIMES TO GET THE RIGHT SEAT. THIRD, NOW, I WOULD PUT THE CAR IN DRIVE OR REVERSE, AND IT JUST SIT THERE, THEN JERKS INTO GEAR. SOMETIMES IF YOU GIVE IT GAS IT WOULD JUST REV UP. THEY SAID IT WAS THE PUMP IN THE TRANSMISSION, THEY TOOK 4 PLUS DAYS TO REPLACE IT. WHEN I PICKED IT UP I HEARD A NOISE AND SMELL SOMETHING BURNING. WHEN I TOOK IT OUT THERE THEY DIDN'T HEAR OR SMELL ANYTHING SO I WAS SENT ON MY WAY. THEN IT STARTED DOING THE SAME THING IT DID WHEN YOU PUT IT IN REVERSE OR DRIVE. I TOOK IT IN, HE SAID IT NEEDED A BATTERY. I PUT A DIEHARD BATTERY IN IT, BUT SEARS SAID THAT WAS NOT THE PROBLEM. THEN THE CHECK THE ENGINE LIGHT CAME ON, THEY SAID IT WAS THE EVAC PUMP. THEY FIXED THAT. THEY CLAIMED THAT WAS NOT COVERED UNDER THE WARRANTY I HAD WHEN I BROUGHT IT IN TWO WEEKS BEFORE. NOW, I HEAR A GRINDING WHEN I START THE CAR UP, SOMEONE SAID IT SOUNDS LIKE THE FLYWHEEL AND THEY DIDN'T ASSEMBLE THE TRANSMISSION CORRECTLY, AND THAT WAS PROBABLY WHERE THE BURNING SMELL WAS COMING FROM. I AM TAKING IT IN TO THE SHOP TODAY FOR THIS. *NM

EACH YEAR THE AIR BAG LIGHT COMES ON IN MY 2002 CHRYSLER TOWN & COUNTRY SINCE THE PURCHASE DATE. ORIGINALLY, DEALER REPAIRED AT NO CHARGE. DEALER LAST REPLACED THE CLOCKSPRING IN JUNE 2004 AT LICCARDI AUTO GROUP IN GREEN BROOK, NJ FOR $135.00. I AM NOW IN OHIO AND THE LIGHT IS ON AGAIN. IT APPEARS THERE IS NOW A RECALL ON 2000 MODELS FOR THE SAME PROBLEM BUT WHEN I CALLED, THE RECALL DEPT SAID IT DOES NOT APPLY TO MY CAR. I AM CONCERNED THAT IT MAY CAUSE ACCIDENTAL DEPLOYMENT OF THE AIR BAG. *NM

THIS IS A LITTLE OUTOF YOUR NORMAL SCHOPE; HOWEVER, I THINK THE POTENTIAL IS CLEAR. OUR 2004 JEEP WAS REARENDED AND THE FUEL TANK WAS INVOLVED. THE PLASTIC TANK HAD TO BE REPLACED. OUR INSURER, STATE FARM REFUSED TO REPLACE IT WITH A NEW TANK, INSTEAD INSISTING ON USING A USED TANK FROM WRECKED JEEP. THE TANK RECIEVED NO TESTING OTHER THAN A VISUAL FROM THE JUNK YARD. THE QUALITY OF THE ATTACHMENT POINTS ON THE TANK RECIEVED NO CLOSE INSPECTION OTHER THAN VISUAL

OUR 2004 CHRYSLER PACIFICA SOMETIMES WILL NOT START AND WHEN IS DOES SOMETIMES IT DIES WHEN YOU ARE DRIVING IT DOWN THE ROAD. THE DEALERSHIP AND CHRYSLER TELLS ME UNLESS THE PROBLEM HAPPENS FOR THE GARAGE THEY CAN NOT FIX IT. EVEN IF THAT MEANS AT SOME POINT IN TIME IT DIES AND WE CRASH. *NM