GMC Complaints

STARTED CAR, ENGAGED AUTO TRANS AND ACCELERATED. CAR MOVED APPROX 10 FEET AND STALLED. REPEATED SEVERAL TIMES. CAR WAS TOWED TO DEALER. THE REPAIR WAS TO RE-INSTALL THE PARTS REMOVED ON 3/16/06 AS PART OF THE ELECTRONIC COLUMN LOCK SYSTEM RECALL ISSUED BY CHEVROLET. *NM

2003 OLDS ALERO. AT 35K MILES, BOTH FRONT WHEEL BEARINGS FAILED. UPON TAKING IT TO THE DEALERSHIP FOR WORK, WE WERE TOLD THAT THE FRONT ROTORS AND BRAKES ALSO NEEDED REPLACING. THE BEARINGS WERE REPLACED UNDER WARRANTY, BUT WE WERE BILLED $400+ FOR BRAKES AND ROTORS. I FILED A COMPLAINT WITH THE BBB AND OLDS (AFTER MULTIPLE CALLS) REIMBURSED US FOR HALF OF THE BRAKE WORK. I WAS LATER TOLD BE A MECHANIC AT THE DEALERSHIP THAT WHEEL BEARING, ROTOR AND PAD FAILURES WERE AN ONGOING PROBLEM WITH THE ALERO AND GRAND AM. APPARENTLY GM DID NOT FEEL IT WAS WORTH STANDING BEHIND. NOW WE HAVE ADDED 15K MILES SINCE THE REPAIR, AND THE NEW FACTORY REPLACEMENT ROTORS ARE ALREADY WARPED AND CAUSING UNEVEN BRAKING AND STEERING SHIMMY. STAY AWAY FROM THIS VEHICLE. *NM

I NOTICED WITHIN A WEEK WHEN I APPLIED THE BRAKES THE NOSE WOULD DIP AND THE CAR WOULD STEER TO THE LEFT, IT GOT WORSE AND WORSE UNTIL I WOULD FEEL LIKE I WAS LOSING CONTROL OF THE CAR, ESPECIALLY ON THE FREEWAY GOING 65 MPH. I TOOK THE CAR IN TO TUFFY AND THEY SAID THAT THE CROSSMEMBER WAS RUSTED AND TOLD ME IT WAS ABSOLUTELY UNSAFE TO DRIVE. I HAD IT TOWED TO THE FRAME AND AXEL PLACE AND THEY COULDN'T BELIEVE WHAT THEY SAW. THEY ORDERED THE PART AND REPLACED IT. I SPENT OVER $900 GETTING IT FIXED! THEY LET ME KEEP THE PART AND SAID THAT I SHOULD DEFIANTLY FOLLOW UP ON THIS WITH A CHEVY DEALERSHIP. I STILL HAVE THE PART AND A PICTURE OF IT THAT CAN BE FOUND ON CARSPACE.COM. I HAVE BEEN COMMUNICATING WITH ANOTHER PERSON ABOUT THIS SAME ISSUE BUT THEIRS ACTUALLY BROKE WHILE DRIVING, FORTUNATELY JUST GETTING OFF THE FREEWAY BEFORE IT HAPPENED! TUFFY TOLD ME THAT IF THIS HAD BROKEN DURING FREEWAY DRIVING IT WOULD HAVE THROWN ME INTO THE NEXT LANE. THIS SHOULD NOT HAVE HAPPENED. *NM

I HAVE A 2003 CHEVROLET IMPALA WHICH HAS 46,904 MILES ON IT AND IT REQUIRED THE FOLLOWING AT A COST OF $1,150.00 TO FIX. I BROUGHT IT TO THE DEALER FOR A NO HEAT PROBLEM, UPON INSPECTING THE VEHICLE IT WAS FOUND TO NEED NEW LOWER INTAKE MANIFOLD GASKETS, NEW WATER PUMP, FLUSHING AND NEW DEXCOOL ANTIFREEZE BECAUSE OF CONTAMINATION. *NM

THE THIRD DOOR HANDLE HAS BROKEN TWICE IN ONE WEEK , ALL UNDER NORMAL OPERATION, PART WAS REPLACED BUT BROKE INSTANTLY. *NM

I HAVE OWNED A 2000 BUICK LESABRE FOR 2 1/2 YEARS. I HAVE NOW HAD (3) DOOR WINDOW MOTORS FAIL DURING THIS TIME PERIOD. THE COST FOR REPAIR IS OVER $400 EACH! *NM

AFTER ONLY 26K MILES HAD A CLUNKING NOISE IN THE FRONT END AND ESPECIALLY WHEN MAKING A HARD TURNING MOTION. EVIDENTLY THIS WAS A COMMON PROBLEM BECAUSE THE CHEVY DEALER KNEW EXACTLY WHAT THE PROBLEM WAS. THE DESCRIPTION ON THE REPAIR INDICATES END-LUBE I-SHAFTAND THEY USED A GN LUBE KIT FP#26098419. AFTER ONLY 19 MONTHS AND 8K MILES LATER IT'S DOING THE EXACT SAME THING.

A RECALL REPAIR ON THE STEERING MECHANISM WAS PERFORMED IN 2003; LESS THAN FOUR YEARS LATER, THE SAME REPAIR WAS NEEDED AT AN EXORBITANT COST DUE TO THE FAILURE OF THE RECALL-REPLACED PART. CHEVY REFUSED MONETARY ASSISTANCE. IS IT COMMON PRACTICE TO PLACE DEFECTIVE PARTS IN RECALLS SO THE CONSUMER HAS TO PAY THE REPAIR, HENCE THE COMPANY GETTING THEIR MONEY BACK FOR THE RECALL REPAIR? THANK GOODNESS NO ONE WAS INJURED WHEN THE STEERING MECHANISM BROKE. *NM

CAR HEATER WOULD NOT WARM UP. TEMPERATURE WOULD THEN FLUXUATE BETWEEN HOT AND COLD. TOOK THE CAR TO THE DEALERSHIP, THE DEALERSHIP DIAGNOSED THE PROBLEM AS INTAKE MANIFOLD GASKET FAILURE. COOLANT MIXED IN WITH OIL IN THE ENGINE. DEALERSHIP SERVICE DEPARTMENT REQUIRED TO KEEP CAR OVERNIGHT TO FIX THE PROBLEM. NEEDED A RENTAL CAR AND NO LOANER WAS AVAILABLE. GM AGREED TO SPLIT THE COST OF THE INTAKE MANIFOLD GASKET REPAIR 50/50, BUT WOULD NOT COVER THE COST OF A RENTAL CAR. EFFECT OF THIS GASKET FAILURE AT THIS TIME IS UNKNOWN AND EFFECT TO ENGINE AND COMPONENTS. CAR HAS 68,500 MILES. ORIGINAL OWNER OFF CAR HAS KEPT UP WITH ALL SCHEDULEED MAINTENANCE. *NM

FIRST THE ENGINE STARTED MAKING NOISE AND THE ENGINE LIGHT CAME ON, THE DEALER REPLACED A BELT FOR 200.00. SECONDLY THE GAS GAUGE STOPPED READING FUEL LEVELS, DEALER STATED THAT THE SENSOR WAS DEAD AND WOULD COST 300.00 TO REPLACE. NEXT THE ENGINE DIED IN THE MIDDLE OF THE STREET. THE VEHICLE WILL NOT TURN OVER AND THE ENGINE LIGHT IS BACK ON. ALSO THEY HAD A SUNROOF INSTALLED FOR ME. A WEEK AFTER PURCHASE THE SUNROOF STARTED TO OPEN AND CLOSE EVEN WHEN THE CAR WAS SHUT OFF, IT WAS REPAIRED BUT NOW I AM HAVING THE SAME PROBLEM AGAIN. *NM