GMC Complaints

I WAS JUST GETTING READY TO LEAVE THE CAR WASH. I PRESSED THE BRAKE PADAL TO PUT THE TRUCK IN GEAR, A SECOND LATER THE PADAL WENT TO THE FLOOR, THOUGHT IT WAS AIR IN THE LINE. TRIED A FEW MORE TIMES THEN GOT OUT OF THE TRUCK TO LOOK FOR THE LEAK, FOUND (STEEL LINE) DRIVERS SIDE RUSTED. HAD TRUCK TOWED TO SHOP, AS I COULD NOT DRIVE IT. THEY FOUND HEAVY RUST ON ALL BRAKE LINES IN THE FRONT, THE CONTROL ARMS ALSO HAVE HEAVY RUST. THANK GOD I WAS NOT IN TRAFFIC AS I AM SURE I WOULD HAVE CRASHED. THE SHOP IS REPLACING ALL FRONT BRAKE LINES AND ARE GOING TO INSPECT ALL OTHER LINES IE: ALL BRAKE LINES TO BACK, ALL FUEL LINES. PARKING BRAKE FAILED AS WELL. HOW DID THIS TRUCK PASS NYS INSPECTION? TRUCK WAS PURCHASED 3/30/2006 FROM DEALER FACILITY #7096646 A&A USED CAR SALES INC. 969 SUNRISE HWY,BRIGHTWATERS,NY 11706 NYS INSPECTED BY STATION 7099758

I JUST LEARNED THAT A GENERAL MOTORS VEHICLE SECURITY SYSTEM (SPECIFICALLY MODEL VSC 3000) WHICH WAS SOLD TO BUYERS OF NEW GM CARS DURING THE 2004 MODEL YEAR, AND WHICH WAS WARRANTED AND REPRESENTED AS A FACTORY GM SYSTEM, WHICH INCLUDED A GM LOGO-ED OWNERS MANUAL AND GM PART #, IS NO LONGER MANUFACTURED, AND THAT PARTS FOR SAME ARE NO LONGER AVAILABLE NATIONALLY. IF THIS SECURITY SYSTEM FAILS, AND/OR IF THE REMOTE TRANSMITTER FAILS, THE ONLY ALTERNATIVE TO THE CONSUMER IS A COMPLETE REPLACEMENT OF THE ENTIRE SYSTEM AT OWNER EXPENSE FOR PARTS AND LABOR. AS WELL IF THE SYSTEM FAILS, OWNERS COULD FIND THEMSELVES LOCKED OUT OF THEIR OWN AUTOMOBILES AT A CRITICAL TIME. GM HAS FAILED TO IMPLEMENT A RECALL ON THIS SYSTEM AND HAS NOT ATTEMPTED TO NOTIFY THE OWNERS OF AFFECTED VEHICLES THAT THEY ARE DRIVING GM CARS WITH UNREPAIRABLE, OBSOLETE SECURITY SYSTEMS. I BELIEVE THAT GM SHOULD ISSUE A RECALL AND REPLACEMENT OF THESE SECURITY SYSTEMS WHICH WERE SOLD TO CONSUMERS ON GOOD FAITH AS RELIABLE, WARRANTEED, GENUINE GM PARTS. I SPOKE TO GM TODAY AND THEY ARE TAKING A HANDS-OFF APPROACH. THEY TOLD ME IF ENOUGH OWNERS COMPLAINED THEY MIGHT CONSIDER A RECALL BUT THERE IS NO LOGICAL REASON FOR AFFECTED OWNERS TO BE AWARE OF THIS OBSOLESENCE UNTIL THEY EXPERIENCE A PROBLEM WITH THEIR SECURITY SYSTEM AT WHICH TIME IT WOULD BE TOO LATE TO DO ANYTHING ABOUT IT. IT IS ALREADY TOO LATE. I FIND GM'S POSITION OUTRAGEOUS AND IRRESPONSIBLE. I OWN A 2004 MONTE CARLO PURCHASED NEW WITH SAID SYSTEM INSTALLED BY DEALER PRIOR TO DELIVERY. I ONLY LEARNED OF THIS PROBLEM WHEN I ATTEMPTED TO BUY A SPARE REMOTE TRANSMITTER AS A REPLACEMENT FOR ONE WHICH FAILED AND WAS TOLD THEY HAVE BEEN UNAVAILABLE FOR MORE THAN A YEAR. THANK YOU.

I HAVE HAD ISSUES WITH MY 2001 CHEVROLET IMPALA REGARDING THE PASSLOCK SENSOR, WHICH IS PART OF THE IGNITION SWITCH. THERE'S A SERVICE BULLETIN OUT ON THE PART. I'VE CONTACTED GM AND THEY OUT RIGHT TOLD ME THAT THEY WEREN'T GOING TO DO ANYTHING ABOUT MY PROBLEM BECAUSE MY CAR HAS TOO MANY MILES ON IT. I HAD THE PART REPLACED WITHIN THE FIRST 6 MONTHS OF PURCHASING THE CAR BRAND NEW. I HAD IT REPLACED AGAIN ON 11-10-05, WHICH TOOK A YEAR AND A HALF TO DIAGNOSE THE PROBLEM. NOW I AM HAVING THE PROBLEM AGAIN. I CONTACTED CHEVROLET TODAY AND THEY REFUSED TO EVEN HELP...WOULDN'T EVEN OPEN A COMPLAINT FOR ME. THEY'RE SAYING THAT NO ONE ELSE IS HAVING THIS PROBLEM, BUT I'VE RESEARCHED FORUMS AND IT APPEARS THAT SEVERAL PEOPLE ARE HAVING THIS PROBLEM. I DON'T FEEL THAT I SHOULD HAVE TO PAY TO HAVE THIS REPAIR DONE AGAIN SINCE IT WAS DONE 11 MONTHS AGO. I'M IRRITATED AND I WOULD LIKE A RESPONSE FROM SOMEONE AS TO WHAT WILL BE DONE. *NM

MY 2004 AVALANCHE STARTED MAKING KNOCKING SOUNDS WHEN TURNING CORNERS - TOOK IT TO THE DEALER AND $700 LATER AND A NEW STEERING YOKE THE KNOCK WAS SQUELCHED (NOT GONE) AND THE SPEEDOMETER COINCIDENTALLY STARTED MOVING LIKE A SECOND-HAND ON A WATCH (JERKY) - TOOK IT TO THE DEALER AND THEY WANT $525 FOR A NEW CLUSTER THAT THEY SAY IS NOT COMMON - LOOKING ON THE WEB, I FOUND THIS TO BE A VERY COMMON PROBLEM WITH AVALANCHES AND THE WAITING LIST CAN BE IN THE HUNDREDS BEFORE ME - IF THIS IS SO COMMON, WHY ISN'T THERE A RECALL AND WHY DOES THE DEALER DENY THE NUMBER OF OCCURRENCES? *NM

HORN STOPPED WORK. WENT TO TAKE DAUGHTER TO GET LICENSE AND IT DIDN'T WORK. CHECKED FUSES AND STILL DID NOT WORK. I TOOK TO THE DEAL AND THEY SAID I HAD TO GET THE HORN MODULE AND AIR BAG REPLACED. I HAVEN'T HAD THE CAR THREE YEARS YET. *NM

SINCE DATE OF PURCHASE I HAVE HAD PROBLEMS W/THE TAIL LAMP BRACKET HOUSING ASSEMBLY. THIS PROBLEM WAS CORRECTED, I THOUGHT WHEN I BROUGHT BACK THE VEHICLE ON DATE OF PURCHASE, SUCH WAS NOT THE CASE, THE TAIL LAMP BRACKET HOUSING CONTINUED TO BURN OUT. I STRESSED TO THE REPAIR FACILITY AT SATURN THAT THERE IS A PROBLEM. FINALLY I RECEIVED A RECALL LETTER IN 2005 FOR THIS DEFECT (TAIL LIGHT HOUSING BRACKET). I HAVE ALREADY HAD THE VESICLE FOR 2 YEARS PRIOR TO THE RECALL, IN 2005, IT STILL BURNS OUT 3 BULBS AT A TIME USUALLY A WEEK OR MONTH AFTER REPAIR. IT IS NOW 2006 AND I STILL HAVE THE SAME PROBLEM. THE VEHICLE WAS REPAIRED AT NO COST TO ME ONLY BECAUSE I HAVE ADDRESSED THE PROBLEM WITH THE MANAGER OF THE DEALERSHIP (REPAIR DEPARTMENT), BUT THEY HAVE ONLY NOTED THE REPAIR TWICE; SO EVERY TIME THE ASSEMBLY UNIT GOES OUT THEY TRY AND CHARGE ME FOR THE REPAIR!...NOW THE CAR IS NEARLY PAID OFF AND I STILL HAVE THIS PROBLEM. OBVIOUSLY THIS IS A DEFECT THAT CAN'T BE REPAIRED. MY REPAIR LOCALE IS SATURN OF MASSEPEQUA, NY. *NM

PURCHASED CAR NEW AT END OF 97 MODEL YEAR. WITHIN FIRST SIX MONTHS RETURNED CAR SIX TIMES DUE TO DEFECTIVE SWAY BAR BUSHINGS. PROBLEM HAS NEVER BEEN CORRECTED. CAR CLUNKS AS IT IS EITHER TURNED TO THE RIGHT OR LEFT OR TRAVELS (SLOWLY) OVER SPEED BUMPS. ALSO HAVE EXPERIENCED PAINT PEELING FROM OUTSIDE MIRRORS, RADIO VOLUME CONTROL PROBLEMS, RADIO/CLOCK DISPLAY WORKS ONLY PART OF THE TIME, RIGHT FRONT PASSENGER SEAT MOUNTING BROKE AND SLID PASSENGER INTO DASHBOARD, 2 DOOR SPORT COUPE-BOTH POWER WINDOWS MOTORS HAVE BROKEN AND BEEN REPLACED. THE DRIVER'S SIDE WINDOW JUST BROKE FOR THE SECOND TIME IN TWO YEARS. PASSENGER WINDOW HAS ALSO STARTED TO ACT SLUGGISH. DISCOVERED LEAKY INTAKE MANIFOLD GASKET. ANOTHER EXPENSIVE REPAIR. RAIN LEAKS INTO CAR AROUND WINDOW GASKETS WHICH ALSO MAKE A HISSING SOUND AT SPEEDS OVER 45 MPH. CAR HAS BEEN DRIVEN WITH CARE FOR NINE YEARS(ODOMETER=80,000 MILES) AND HAS HAD OIL CHANGES, TIRE ROTATIONS, ETC. COMPLETED ACCORDING TO SCHEDULE. OWNER CANNOT AFFORD ADDITIONAL COSTLY REPAIRS ESPECIALLY SINCE IT SEEMS TO BE GOING DOWNHILL FROM HERE. DISGUSTED WITH PROBLEMS AS WELL AS WITH LACK OF SERVICE FROM SEVERAL DIFFERENT PONTIAC DEALERS. OWNER CANNOT AFFORD TO BUY A [DECENT] NEW CAR AND WILL HAVE TO PURCHASE SOMETHING USED. MAKE NO MISTAKE- IT WON'T BE A GM PRODUCT! *NM

I BOUGHT A NEW 1999 CHEVROLET SUBURBAN 1500LT IN JANUARY 2000. WITHIN THE FIRST YEAR, THE BRAKES HAD TO BE REPLACED. I HAVE ENDURED THIS ANNUAL REPLACEMENT OF BRAKES EVER SINCE. SIX REPLACEMENTS HAVE OCCURRED AND NOW WE ARE LOOKING AT THE 7TH. THE VEHICLE ONLY HAS 75,000 MILES. IT IS SERVICED AT BREDAMAN CHEVROLET IN PARK RIDGE, IL EACH TIME. EACH TIME THEY TELL ME NOTHING IS WRONG WITH THE BRAKING SYSTEM ALTHOUGH THEY HAVE REPLACED IT TWICE FOR FREE. *JB

VEHICLE HAD AN ENGINE MISS FIRE THAT REQUIRED REPLACEMENT OF THE HEAD. MISS. RETURNED SHORTLY AFTER REPAIRS. DEALER SAID THERE WAS NO MISS. VEHICLE FILLED UP WITH WATER DURING A RAINSTORM. ALL INTERIOR HAD TO BE REMOVED AND DRIED OUT. ELECTRICAL PROBLEMS OCCURRED THAT REQUIRED FOUR BATTERIES OVER 12 MONTHS. DEALER STATED IT WAS MY PROBLEM, BECAUSE I HAD A SMALL INVERTER FOR COMPUTER. SOLD THE VEHICLE TO THE HUMMER DEALER AT A LOSS OF $15,000. HUMMER REFUSED ANY ASSISTANCE AFTER FIRST STATING THEY WOULD. *JB

ABOUT A WEEK AFTER BUYING THE CAR, MY BREAK LIGHT COMES ON AND MY BRAKES STARTED GRINDING AND THE CAR STARTED TO SHAKE, I TOOK THE CAR IN AND HAD THE BRAKES REPLACED AND WAS ALSO TOLD I PROBABLY HAD AN ELECTRICAL PROBLEM BUT THEY COULDN'T FIND OUT FROM THE DIAGNOSTICS TEST. ABOUT TWO WEEKS LATER I HAD TO GO BACK WITH SAME PROBLEM. NOW, AS IN TODAY, 6 MONTHS LATER, THE SAME THING IS GOING ON. NOW I WOULD LIKE TO HAVE AN EXPLANATION AS TO WHY I SHOULD BE RESPONSIBLE FOR HAVING TO CORRECT THIS PROBLEM AGAIN. *NM