MOPAR Complaints

WHILE MY 2007 CHRYSLER SEBRING WAS UNDER WARRANTY ATT AROUND 20000. MILES I REPORTED A NOISE/VIBRATION ON THE LEFT REAR WHEEL. THE DEALER FIXED SOMETHING BUT I CONTINUED TO HEAR NOISE. SO BEFORE WARRANTY WAS UP IN AUGUST 2008 I TOOK IT BACK AND THEY REPLACE THE LEFT REAR WHEEL BEARINGS. IN MARCH 2009 WHILE I WAS AT THE TIRE STORE TO PURCHASE TIRES THE SALESMAN THERE SAID MY LEFT REAR WHEEL WAS DANGEROUSLY READY TO FALL OFF. I CALLED THE DEALER AND THEY SAID TO BRING IT RIGHT OVER AND THEY FIXED IT EVEN THOUGH IT WAS NOW OUT OF WARRANTY. NOW, ONE YEAR LATER MY LEFT REAR WHEEL BEARING IS GONE AGAIN. THE DEALER IS APPREHENSIVE ABOUT REPAIRING IT AND THE SERVICE MANAGER SAID WE SHOULD NOT DRIVE IT. I WOULD LIKE TO KNOW WHY IT IS GOING OUT ALL THE TIME IT HAS 60000. MILES ON IT AND NEEDS IT'S 4TH LEFT REAR WHEEL BEARING. NONE OF THE OTHER WHEELS ARE AFFECTED. PLEASE HELP NOW. *TR

VIOLENT SHAKING FROM THE FRONT OF THE PICKUP NEARLY CAUSES CRASH. DODGE TRIED TO REPAIR AFTER FIRST INCIDENT IN SEPTEMBER OF 2008. INTERNET BLOGS/FORUMS CALLS THIS THE "INFAMOUS DODGE PICKUP DEATH SHAKE". *TR

SINCE PURCHASE OF 2000 (NEW) DODGE DURANGO 5.9L 4 WHEEL DRIVE, THE TRANSMISSION HAS BEEN SERVICED SEVERAL TIMES AT GREAT AMOUNTS OF COST. I RARELY USE 4 WHEEL DRIVE AND TAKE CARE OF EACH REQUIRED SERVICE. ON THE INTERNET I NOTICE SEVERAL SIMILAR/SAME COMPLAINTS. THE 4 WHEEL DRIVE LIGHT STUCK ON AND THE TRANSMISSION IS STUCK IN 4 WHEEL WITH NO INDICATION OF GOING INTO 2 WHEEL/NEUTRAL OR OTHER WISE. *TR

PCM CHIP IN 2005 PT CRUISER CONVERTIBLE IDENTIFIED BY CHRYSLER DEALERSHIP AS BEING THE PROBLEM. PCM CAUSES MYRIAD OF ELECTRICAL & TRANSMISSION PROBLEMS WHICH CHRYSLER WON'T ADMIT TO. WHEN ANY ENGINE LIGHT OR OTHER ALARM INDICATOR GOES ON IN VEHICLE AND I BRING IT TO CHRYSLER-THEY SIMPLY SAY THERE'S NOTHING WRONG WITH VEHICLE. THEN THE TROUBLES START. THE PCM CAUSES STALLING AT A RED LIGHT OR AT LOW SPEEDS--GOT REAR ENDED TWICE, VEHICLE NOT TURNING OVER/WON'T START, DRAINS BATTERIES (REPLACED IT 3 TIMES),(CAR WAS TOWED TO CHRYSLER BECAUSE IT WOULDN'T START) POWER STEERING MECHANISM LEAKS (REPLACED TWICE) CAUSES ELECTRICAL PROBLEMS ON DASHBOARD, RADIO & CD PLAYER WONT WORK (CD IS STUCK IN PLAYER), CAUSES CAR LOCK/ALARM SYSTEM TO MALFUNCTION (REPLACED TWICE) CAR LOCK/SYSTEM HAS LOCKED ME OUT OF MY CAR AND FOG LIGHTS/HEAD LIGHTS WON'T TURN OFF WHICH THEN DRAINS BATTERY. CHRYSLER DEALERSHIP "SUPPOSEDLY" REPLACED THIS PCM CHIP 1.5 YRS AGO AND THE REPAIR TOOK A MONTH AND A HALF WHILE I WAITED WITHOUT A LOANER CAR EVEN THOUGH MY CHRYSLER EXTENDED WARRANTY ALLOWED ME TO HAVE ONE! WHEN I GOT THE CAR BACK I NOTICED THAT THE FOG LIGHT/HEADLIGHT INDICATOR LIGHT WAS ON AND WENT BACK TO DEALER TO TELL HIM IT'S HAPPENING AGAIN AND HE INDICATED THAT I NOT EVER RETURN TO HIS DEALERSHIP. NOW 1.5 YEARS LATER, I HAVE THE SAME PROBLEMS WITH MY VEHICLE AND IT'S THE PCM CHIP CAUSING THEM. I HAVE LOST MY JOB FROM NOT BEING ABLE TO DRIVE TO WORK WHILE THEY 'FIXED' MY CAR FOR A MONTH, LOST THOUSAND OF $$$ REPAIRING THIS VEHICLE, MY WARRANTY IS NOW EXPIRED, AM STILL FINANCING VEHICLE, BUT CAR WON'T START AND IS DANGEROUS TO DRIVE BECAUSE IT STALLS WHILE DRIVING, ETC. THE CAR ISN'T WORTH 3K AND THE REPAIRS ARE IN THE THOUSANDS TO FIX ALL THE ISSUES. *TR CONSUMER WANTS AN UPDATE ON COMPLAINT. 1/27/10 *NJ UPDATED 02/01/10*JB

FRONT LEFT TIRE WORE VERY UNEVENLY W/ 85K MILES. TRUCK VIBRATES AND BOUNCES. REPLACED ALL TIRES. TRUCK STILL VIBRATES WITH NEW TIRES AND SEEMS TO HAVE A SELF PERPETUATED BOUNCE - MOST OFTEN OCCURS AT 45 TO 65 MPH, UNDER LIGHT ACCELERATION, WHILE MAKING A LONG SWOOPING RIGHT CURVE - BUT HAPPENS ELSEWHERE LESS FREQUENTLY. CERTIFIED DODGE SHOP FOLLOWED TSB AND REPLACED ORIGINAL TIE ROD (NO LONGER AVAILABLE BY ITSELF) WITH MULTIPLE ARM DAMPER / TIE/ PITMAN ARM PARTS # 68039930-AA, 52106909-AE, 52122362-AE, 52122370-AB. TRUCK STILL VIBRATES AND BOUNCES - VERY UNSETTLING! YOU DEFINITELY FEEL LIKE YOU DON'T HAVE COMPLETE CONTROL OF THE TRUCK WHILE IT'S BOUNCING. ADD ICE OR SNOW AND ????ALSO NEW DAMPER PARTS NOW SQUEAK WHEN BODY LEANS - LIKE WHEN I TAKE A HARD RIGHT AT LOW SPEEDS IN A PARKING LOT. RETURNED TO SHOP. THEY SUGGESTED I CHANGE DIFFERENTIAL FLUID (NEVER DONE TO DATE), SO WE DID. MADE VIBRATIONS A LITTLE LESS NOTICEABLE, (STEERING WHEEL AND SHIFT LEVER DON'T DANCE AS MUCH) BUT DID NOT FIX THE PROBLEM. SHOP SAID DODGE IS WORKING ON SOME OTHER KIND OF FIX (TSB) THAT MAY PERTAIN TO MY PROBLEM, BUT THEY DON'T KNOW YET BECAUSE IT HASN'T BEEN RELEASED. SOMETHING ABOUT A SLEEVE THAT GOES OVER SOME EXISTING PART. I CONTACTED DODGE DIRECTLY TO SEE IF I COULD FIND OUT MORE INFORMATION ABOUT WHAT THE PROBLEM AND WHAT THEY ARE WORKING ON TO FIX IT. THEY WOULDN'T TELL ME ANYTHING EXCEPT TO MAYBE TRY ANOTHER AUTHORIZED DODGE SHOP IF I WASN'T HAPPY WITH THE WORK THEY DID. THIS IS '!@#$%'.! YOU KNOW DODGE KNOWS SOMETHING. DIDN'T WE LEARN ANYTHING FROM THE FORD PINTO? ATLEAST TELL PEOPLE THAT YOU ARE WORKING ON SOMETHING SO WE DON'T WASTE OUR HARD EARNED MONEY ON POINTLESS REPAIRS THAT WON'T FIX THE PROBLEM. MY TRUCK IS A 05' DODGE 2500 CREW CAB 5 SPD MANUAL. PROBLEM STARTED AROUND 80K MILES - TRUCK NOW HAS 97K MILES. *TR

THE DASH IS CRACKING AND FALLING IN. IF THIS TRUCK WAS EVER IN A CRASH THE SHARP PIECES WILL GO EVERYWHERE AND HURT THE PASSENGERS IN THE TRUCK! *TR

POWER WINDOW REGULATORS...BREAK AND WINDOWS FALL . 2004 JEEP LIBERTY.. TOMORROW WILL BE 5 TIMES TO HAVE NEW WINDOW REGULATORS. MINE IS NOT THE ONLY ONE THERE IS SUCH A PROBLEM THAT CHRYSLER HAS A BACK-ORDER ON THE REGULATORS. NOW MY CHRYSLER DEALER JUST CHARGES $100 TO REPAIR. HAD ONE FAIL LAST WEEK AND THIS WEEK THE OTHER SIDE FAILED. *TR

I OWN A 2002 JEEP LIBERTY AND HAVE HAD TO REPLACE THE WINDOW REGULATOR 4 OR 5 TIMES. DRIVING DOWN THE ROAD THE WINDOW JUST FALLS. THIS IS VERY DANGEROUS BECAUSE IT IS SHOCKING AND CAN CAUSE A WRECK. THE WINDOW FALLS ALL THE WAY DOWN INTO THE DOOR AND THERE IS NOTHING THAT YOU CAN DO ABOUT IT. YOU MUST REPAIR IMMEDIATELY BECAUSE YOUR VEHICLE IS NOT SECURE- THEFT, RAIN ETC. IF THE WINDOWS ARE DOWN THE THUMP THUMP OF THE REAR TIRES IS EXCRUTIATING TO YOUR EARS. EACH REPAIR COST $350. TO $500. CHRYSLER AND THE DEALERSHIPS ARE FULLY AWARE OF THIS PROBLEM AND REFUSE TO DO ANYTHING. THEY ADMIT THAT THIS IS A BAD DESIGN (A PLASTIC CLIP HOLDS YOUR WINDOW UP) THE PART IS ONLY WARRANTED FOR 12 MONTHS. ON THE CONSUMER AFFAIRS WEBSITE ALONE THERE WERE 93 COMPLAINTS OF THIS HAPPENING. MOST OWNERS ARE JUST LIKE ME AND HAVE HAD TO REPLACE THE REGULATOR MULTIPLE TIMES. CHRYSLER SHOULD BE MADE TO RECALL ANY VEHICLE THAT HAS THIS REGULATOR. NO OTHER PARTS ARE AVAILABLE EXCEPT FOR MOPAR AND THE PART HAS COST ME $137. TO $170. JUST FOR THE PART- NO LABOR. THIS HAS HAPPENED TO ME WHILE UNDER WARRANTY AND OUT OF WARRANTY. NOW BOTH REAR WINDOWS BROKE WITHIN TWO DAYS. I REPAIR AND NEXT YEAR THE SAME THING WILL HAPPEN. I AND ANY OTHER JEEP OWNER IS KEEPING CHRYSLER AND MOPAR IN BUSINESS BY THESE REPAIRS. *TR

MY 2001 DODGE RAM 1500 DASH IS COMPLETELY CRACKED AND HAS SEVERAL HOLES IN IT WHERE THE PLASTIC HAS CAVED IN. I AM CONCERNED THE HOLES AND CONTINUED CRACKING WILL CAUSE EXPOSED WIRES TO BE BURNT OR SEVERED, WHICH COULD ENDANGER THE LIVES OF THE PASSENGERS IN THE VEHICLE. *TR

ON MY 2005 CHRYSLER PACIFICA, THE MOTOR MOUNTS SEEM TO BE SUBSTANDARD AND REQUIRE REPLACEMENT AT A HIGHER INTERVAL THAN NORMAL. WHILE THIS MAY NOT SEEM LIKE A HUGE ISSUE INITIALLY, A FAILED MOTOR MOUNT IS A REASON TO REJECT A VEHICLE INSPECTION IN THE STATE OF VA. SHORTLY AFTER PURCHASING THE CAR USED 2 YEARS AGO, I NEEDED TO REPLACE A FAILED MOTOR MOUNT, NOW, 2 YEARS LATER AND WITH THE CAR HAVING LESS THAN 65,000 MILES I AM HAVING TO REPLACE A MOTOR MOUNT AGAIN. THE REAL ISSUE NOW SEEMS TO BE THAT CHRYSLER AS A WHOLE IS OUT OF STOCK AS THERE IS A NATIONAL BACKORDER IN EFFECT AT THE MOMENT. THE FACT THAT THIS PART IS ON A NATIONAL BACKORDER MAKES ME FEEL AS IF THEY ARE BEING REPLACED BY MANY OTHER PACIFICA OWNERS. RESEARCH ONLINE HAS SHOWN THAT THE MOTOR MOUNTS FAIL ON THE PACIFICA APPROXIMATELY EVERY 30,000 MILES. *TR