MOPAR Complaints

I'M 2ND OWNER OF AN '06 JEEP WRANGLER. MILES AT PURCHASE: 26521. STILL UNDER WARRANTY. AT 27,000 I EXPERIENCED "DEATH WOBBLE" AT 55MPH. TOOK IT IN TO FERMAN OF PLANT CITY DEALERSHIP AND THEY REPLACED THE DAMPER. WITHIN LESS THEN 1000 MILES IT HAPPENED AGAIN. TOOK IT TO XTREME JEEPS AND THEY COULD NOT FIGURE OUT WHAT WAS CAUSING IT. I THEN TOOK IT BACK TO LOCAL DEALERSHIP, CITRUS CHRYSLER OF DADE CITY, FL AT ABOUT 28,000 MILES. THEY HAVE HAD IT SINCE 12/08/08. THEY SAY THE TIE RODS AND TRACBAR NEED REPLACEMENT BUT THEY CAN'T GET THE PARTS UNTIL AFTER 12/24/08. I RESEARCH THIS DEATH WOBBLE AND FOUND OUT THAT IT HAPPENS TO MANY, MANY OTHER JEEP OWNERS. YOU JUST NEED TO DO A GOOGLE SEARCH TO SEE HOW OFTEN IT HAPPENS. CHRYSLER DO NOT OWN UP TO THE FACT THAT THIS UNSAFE PROBLEM EXISTS. THERE IS NO REPORTS OF THIS WHEN I PAID FOR A CARFAX REPORT. THIS IS A VERY, VERY UNSAFE PROBLEM THAT NEEDS TO BE LOOKED IN TO. I AM EXPECTED TO BAIL THESE GUYS OUT WITH MY HARD EARNED TAX MONEY WHILE THEY HIDE THE FACT THAT THEY'RE PRODUCING THESE UNSAFE VEHICLES. I AM NOW PAYING FOR A VEHICLE I CAN NOT DRIVE. THE DEALERSHIP HAS IT IN THEIR LOT WAITING FOR PARTS. THIS IS VERY UPSETTING AND YOU NEED TO LOOK IN TO THIS MATTER. HOW DARE THEM NOT RECALL THESE VEHICLES AND REDESIGN STEERING TO MAKE THEM SAFE. I WILL NEVER BUY ANOTHER AMERICAN MADE VEHICLE AGAIN. CORP GREED WITH UNSAFE PRODUCTS IS SO UN-AMERICAN!!!! *TR

1. MY 2005 JEEP GRAND CHEROKEE UNEXPECTEDLY CAN STALL, TYPICALLY WHEN THE VEHICLE IS MOVING AT LESS THAN 15-20 MPH. UNFORTUNATELY, NO WARNINGS ARE GIVEN BY THE VEHICLE AS THE ENGINE SIMPLY STALLS AND DIES. NO COMPUTER ERROR CODES ARE DISPLAYED OR REGISTERED. THE STALLING OCCURS BOTH IN FORWARD AND REVERSE. OFTEN THE STALLING OCCURS WHEN THE ENGINE SEEMS TO EITHER DOWN SHIFT OR UP SHIFT IN LOWER GEARS. THE STALLING IS A SAFETY ISSUE AS THE UNEXPECTED AND UNPREDICTABLE STALLING OFTEN OCCURS AT STOP LIGHTS/INTERSECTIONS OR PARKING LOTS. THE PROBLEM APPEARS TO ME TO BE A COUPLING BETWEEN THE COMPUTER CONTROLLER/SOFTWARE, THE RPM SENSOR, AND THE TRANSMISSION GEAR BOX. 2. THE FAILURE IS INTERMITTENT AND UNPREDICTABLE. WHEN THE COMPUTER FAILS TO "CATCH" THE RPMS FALL RAPIDLY AND THE ENGINE STALLS AND DIES. CONSEQUENCE IS THAT THE VEHICLE CAN STOP SUDDENLY IN THE MIDDLE OF AN INTERSECTION OR PARKING LOT. THE FAILURES HAVE OCCURRED MULTIPLE TIMES. 3. DESPITE SEVERAL COMPUTER FLASHES AND MAINTENANCE ON THE "SOLENOID-LINEAR IACV," JEEP HAS FAILED TO RESOLVE THE PROBLEM. CHRYSLER-JEEP GIVES THE RUN-AROUND. THE DEALER SAYS THAT THEY CAN HELP ANYMORE; THE REGIONAL MANAGER DOESN'T RECOGNIZE IT AS A SAFETY ISSUE; CORPORATE CHRYSLER-JEEP DOESN'T SEE IT AS AN ISSUE. *TR

2006 JEEP COMMANDER WITH 5.7L HEMI STALLS WHILE DRIVING AT ALL LEVELS OF SPEED WITHOUT WARNING. ALL POWER IS LOST, AND I HAD TWO INSTANCES OF THIS OCCUR WITHIN ONE WEEK WHILE MAKING A LEFT TURN. THREE VISITS TO THE DEALER VIA TOW TRUCK IN TWO WEEKS AND AFTER I WAS TOLD IT WAS DONE YESTERDAY, SIX MILES INTO MY RIDE HOME, IT HAPPENED AGAIN. THIS IS A LIFE THREATENING SITUATION. BUILD DATE IS 5/06. ALL TSBS HAVE BEEN APPLIED TO NO AVAIL. NEED HELP!! *TR

SPARK PLUGS COMING OUT OF ENGINE. IT HAS FAILED ABOUT FOUR TIMES ON THIS TRUCK AND ONE ON ANOTHER ONE OF OUR TRUCKS. COSTS ABOUT $3900 TO GET FIXED. BOUGHT NEW ENGINE BECAUSE OF PROBLEM AND IT HAPPENED AGAIN ON NEW ENGINE. *TR

TWO YEARS AGO I PURCHASED A 1999 DODGE DAKOTA 4WD PICK UP TRUCK WITH APPROX. 63K MILES. AT 68,500 MILES I REPLACED THE BRAKE ROTORS, PADS AND CALIPERS. THE CALIPER BOLTS PULLED OUT OF THE SPINDLE ON EACH WHEEL AND ALLOWED THE CALIPER TO DROP DOWN ONTO THE ROTOR CAUSING THE BRAKES TO PULL TO THE LEFT SIDE AND OVERHEAT. WHEN I REMOVED THE CALIPERS THE BOLTS WERE REMOVABLE BY HAND AND THE THREADING IN THE SPINDLE WAS RUSTED OUT AND WOULD NOT HOLD NEW CALIPER BOLTS. I CONTACTED TWO DODGE DEALERS (PARTS DEPT) AND THEY STATED THEY KNEW OF NO PROBLEMS WITH THE SPINDLES. I CHECKED ON THE INTERNET AND IT SEEMS THAT THERE HAS BEEN AN ONGOING PROBLEM WITH THE BOLTS PULLING OUT OF THE SPINDLES ON THIS MODEL OF DAKOTA'S AND DURANGO'S. THIS IS CLEAR CUT SAFETY PROBLEM THAT SHOULD BE THE RESPONSIBILITY OF DODGE AND THE NHTSA SHOULD BE FORCING THEM TO MAKE THE REPAIR OR AT LEAST PROVIDE THE PARTS FOR A SOLUTION. PLEASE NOTE THAT THE LEFT FRONT WHEEL DID BEGIN TO OVERHEAT AND ACTUALLY BEGAN TO CATCH ON FIRE WHICH REQUIRED ME TO STOP THE VEHICLE AND ALLOW IT TO COOL DOWN AND TEMPORARILY ADJUST THE CALIPER IN ORDER TO GET HOME. *TR

THE ABS TRACTION CONTROL SENSOR HAVE FAILED CAUSING THEM TO STOP WORKING. THE WINDOW REGULATORS HAVE ALL FAILED CAUSING THEM TO BE REPLACED. THE WINDOWS DID NOT FAIL ALL AT THE SAME TIME. EACH ONE ABOUT 2 MONTHS APART. *TR

I HAVE A 2003 PT CRUISER BOUGHT IT USED AND SINCE THEN HAVE KEPT UP WITH THE MAINTENANCE ON THE VEHICLE . WHILE COMING HOME FROM AUSTIN TO SAN ANTONIO AT 9:30 PM THE LIGHTS ON THE CAR HEADLIGHTS COMPLETELY WENT OUT THAT INCLUDED THE FOG LIGHTS. I HAD NO BLINKERS NO LIGHTS AND HAD MY WIFE AND CHILD WITH ME. PROCEEDED TO EXIT AND HAD A RELATIVE MEET ME UP IN SAN MARCOS TEXAS I FOLLOWED HIM ALL THE WAY TO SAN ANTONIO WHERE I MADE IT HOME USING MY RELATIVES CAR LIGHTS AS HELP. THE NEXT MORNING WENT OUT TO BUY THE PART THAT I NEED IT 70.25 AT THE LOCAL DEALER SHIP HERE IN SAN ANTONIO SINCE THIS HAPPEN I HAVE NO HAZARD LIGHTS AND NO TURN SIGNALS. I HAVE LOOKED AT THE CAR AND HAD TROUBLE SHOOT THE CAR WITH NO AVAIL I HAVE REPLACE THE PART AND TOOK THE ONE FROM MY DODGE INTREPID AND HAVE HAD NO LUCK TO GET BLINKER BACK ON CHRYSLER SURE ONE HELL OF A CAR ONE THAT CAN GET YOU KILL. *TR

MY COMPLAINT IS NOT FOCUSED ON THE AUTO MANUFACTURER. IT IS DIRECTED TOWARD THE AUTO INSURANCE INDUSTRY, AND IN PARTICULAR NATIONWIDE INSURANCE BASED IN COLUMBUS, OH. I WAS RECENTLY INVOLVED IN AN AUTO ACCIDENT, AND A NATIONWIDE CLIENT REAR-ENDED MY NEW 2008 DODGE CALIBER. IT WAS LESS THEN 1 WEEK OLD AT THE TIME OF THE ACCIDENT, AND HAD FEWER THEN 300 MILES ON IT. NATIONWIDE PROMPTLY AGREED TO REPAIR THE VEHICLE BY REPLACING THE BUMPER. HOWEVER, IT HAS COME TO MY ATTENTION THAT THE COMPANY'S POLICY IS TO REPLACE THE BUMPER WITH A REFURBISHED PART, OR A PART MADE BY A COMPANY THAT MAY NOT BE LICENSED OR REPRESENT MOPAR, THE PARTS COMPANY THAT SUPPLIES DODGE REPLACEMENT PARTS. I AM VERY CONCERNED NOT ONLY ABOUT LOSING VALUE FOR MY BRAND NEW CAR, BUT ALSO THAT MY SAFETY AND THE SAFETY OF MY PASSENGERS COULD BE POTENTIALLY COMPROMISED BY THE USE OF POSSIBLY INFERIOR PRODUCTS. I UNDERSTAND THAT THERE IS A GOVERNING BODY FOR THESE TYPES OF PARTS KNOWN AS CAPA, BUT I ALSO UNDERSTAND THAT NOT EVERY PART IS CERTIFIED BY CAPA, NOR COULD I FIND A CERTIFIED PART LISTED FOR THE REAR BUMPER OF A 2008 DODGE CALIBER. THIS IS SIMPLY NOT ACCEPTABLE, AND NATIONWIDE MUST REPLACE MY BUMPER (AND ANY UNSEEN DAMAGED PARTS) WITH GENUINE MOPAR-SUPPLIED PARTS TO RESTORE MY VEHICLE TO ITS ORIGINAL, SAFE, OPERATING CONDITION AS IT WAS PRIOR TO THE ACCIDENT. THE VEHICLE'S ENGINE HASN'T EVEN BEEN FULLY BROKEN-IN YET. *TR

I BOUGHT A 2008 JEEP WRANGLER (4) DOOR UNLIMITED RUBICON. I DID NOT HAVE MORE THAN 150 MILES ON IT BEFORE THE ENGINE WOULD STALL WHILE MAKING A TURN AT AN INTERSECTION. THE VEHICLE STALLS ON A REGULAR BASIS. THE VEHICLE NOW HAS 7000 MILES ON IT AND ABOUT TWO WEEKS AGO IT STALLED ON A MAIN CITY ROAD GOING ABOUT 40 ' 45 MILES PER HOUR. VEHICLE DISPLAY SHOWED THAT IT WAS OUT OF GAS BUT IT HAD OF A TANK. AFTER HAVING IT PUSHED OFF THE ROAD, AND HAVING 5 ADDITIONAL GALLONS OF GAS PUT IN, IT STARTED WITH A VERY HIGH RPM. THE VEHICLE IS NOW ABOUT 8 MONTHS OLD AND HAS BEEN IN THE SHOP FOR ABOUT 60 DAYS. SOME OF THE THINGS THAT HAVE BEEN REPLACED ARE: FUEL PUMP, TORK CONVERTER, AND POWER MODULE. THIS STALLING PROBLEM IS A LIFE SAFETY LIABILITY. THE DEALERSHIP HAS BEEN GOOD TO WORK WITH BUT OUR FAMILY IS AT RISK EVERY TIME WE LEAVE THE DRIVE WAY. *TR

VEHICLE WAS MAKING A CLUNKING NOISE AT ACCELERATION, VEHICLE WAS ALSO MAKING NOISES THAT SOUNDED LIKE THE SHOCKS NEEDED TO BE REPLACED. DEALERSHIP TOLD ME THAT THE BOTH LOWER CONTROL ARMS WERE BROKEN AND NEEDED TO BE REPLACED ALONG WITH THE FRONT AND REAR MOTOR MOUNTS. AFTER THIS WAS DONE 2 DAYS LATER VEHICLE CHECK ENGINE LIGHT CAME ON DEALERSHIP HAS TOLD ME THAT THE EMISSION PUMP AND SOLENOID HAS FAILED - THE EMISSION PUMP WAS JUST REPLACED IN NOVEMBER 2007. FROM REVIEWING THE WEBSITE IT LOOKS LIKE CHRYLSER NEEDS TO TAKE RESPONSIBILITY FOR SERVICE. I HAVE ASKED THEM FOR ALL OF MY PARTS THAT THEY ARE REMOVING FROM MY VEHICLE SINCE I NO LONGER TRUST THE DEALERSHIP AND WILL BE LOOKING FOR AN OUTSIDE MECHANIC TO SERVICE MY CAR. MG *TR