TOYOTA Complaints
View complaints related to TOYOTA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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TOYOTA 20" ALLOY WHEEL- BETHEL PARK, PA
IN MY 2010 TOYOTA COROLLA XLE WITH 2382 MILES ON IT, I EXPERIENCED BRAKE FAILURE AND DIFFICULTY STEERING WHILE DESCENDING DOWN A SLIGHT GRADE. THERE WAS NO BRAKING ACTION WHEN I PUSHED THE BRAKE PEDAL AS FAR AS IT COULD GO. SIMULTANEOUSLY HEARD A LOUD SCRAPING SOUND AND DETECTED AN ODOR. REPORTED INCIDENT TO THE DEALER IMMEDIATELY. *TR
Source: NHTSA WEB SITE -
TOYOTA 20" ALLOY WHEEL- DESTREHAN, LA
I DISCOVERED APPROXIMATELY 15 MONTHS AND 18000 MILES AFTER TAKING DELIVERY OF MY NEW, 2009 TOYOTA/SCION XB VEHICLE, THAT THE "TIRE PLACARD" INFORMATION WAS INCORRECT (SHOWING 35PSI FRONT AND 32PSI REAR). IT SHOULD HAVE SHOWED 39PSI FRONT AND 37PSI REAR. I'VE BEEN DRIVING THIS WHOLE TIME WITH GROSSLY UNDERINFLATED TIRES RESULTING IN EXTREMELY UNEVEN WEAR. THE SAFETY ISSUE GOES WITHOUT SAYING...IT IS MY UNDERSTANDING THAT A FEDERAL LAW/REGULATION REQUIRES THE SELLER OF NEW VEHICLES IN THE U.S. TO PUT PROPER TIRE PLACARD INFORMATION ON THE VEHICLE. TOYOTA/SCION CUSTOMER SERVICE SAYS THE DEALER WAS NEGLIGENT AND THE DEALER SAYS THEY HAVE NEVER PUT A CORRECT/REPLACEMENT PLACARD ON A NEW VEHICLE. ALSO, A RIM HAD TO BE REPLACED (AT MY EXPENSE) AFTER RUNNING OVER A SMALL POTHOLE SEVERAL MONTHS AGO...I CONTEND THAT HAD THE TIRE INFLATION INFORMATION BEEN CORRECT, THE DAMAGE WOULDN'T HAVE BEEN DONE AND I WOULDN'T BE OUT ~$600 TO REPLACE RIM. *TR
Source: NHTSA WEB SITE -
TOYOTA 20" ALLOY WHEEL- MERIDIAN, MS
I OWN A 2006 TOYOTA AVALON. BEFORE THE RECALLS THERE WAS ONLY TWO OCCASIONS WHERE MY VEHICLE ACCELERATION MALFUNCTIONED SLIGHTLY. ON THURSDAY FEBRUARY 25, 2010 I HAD THE RECALL REPAIRS COMPLETED, AND NOW MY VEHICLE ACCELERATION MALFUNCTIONS EVERY TIME I DRIVE IT. I ALMOST HIT ANOTHER CAR MOVING UP AT A STOP SIGN BECAUSE MY VEHICLE TOOK OFF WHEN I PRESSED SLIGHTLY ON THE PEDAL. THE BRAKES ARE NOW MALFUNCTIONING, WHERE IT DOESN'T STOP UPON PRESSING THE BRAKES. *TR
Source: NHTSA WEB SITE -
TOYOTA PT908-33070- BLACK HAWK, CO
I HAVE 2008 TUNDRA THAT WAS RECALLED FOR 'ACCELERATION PROBLEMS' AND OSTENSIBLY FIXED, ALTHOUGH I HAD NEVER EXPERIENCED "ANY" PROBLEMS. NOW THAT IS HAS "BEEN FIXED" I DO HAVE A PROBLEM. FROM A STAND-STILL POSITION, I WILL DEPRESS THE ACCELERATOR AND NOTHING HAPPENS. ALL OF A SUDDEN THE ACCELERATOR WILL ENGAGE CAUSING MY TRUCK TO, ALL OF A SUDDEN, JUMP (ACCELERATE). IT DOESN'T HAPPEN ALL THE TIME....BUT I'M AFRAID THAT IT COULD HAPPEN AT A STOP LIGHT WHERE I WISH TO BEGIN FORWARD - NO RESULTS AND THEN A POSSIBLE SURGE WHERE I COULD POSSIBLE HIT A VEHICLE IN FRONT OF ME. *TR
Source: NHTSA WEB SITE -
1968 TOYOTA CROWN- OVERLAND PARK, KS
ON FEB. 11, 2010 I TOOK MY TOYOTA AVALON IN FOR THE ACCELERATOR RECALL. ON FEB. 17, 2010 I WAS PULLING INTO A PARKING SPACE ON THE GROUNDS OF THE ELEMENTARY SCHOOL I WORKED AT THAT DAY WHEN MY CAR ACCELERATED. IT JUMPED THE CURB SIDESWIPING MY CAR WITH A CAR THAT WAS PARKED ON MY RIGHT. AFTER IT HIT THE GROUND FROM JUMPING THE CURB IT ACCELERATED AGAIN HEADING STRAIGHT TOWARD THE SCHOOL BUILDING. I PUT TWO FEET ON THE BRAKE AND PRESSED AS HARD AS I COULD. THE CAR DID STOP. THE CAR WAS TOWED BY AAA TO A TOYOTA DEALER IN FORT SMITH, AR (WHERE THE ACCIDENT OCCURRED). I BOUGHT THE CAR AT MOLLE TOYOTA IN KC, MO WHERE I LIVE (OVERLAND PARK, KS). THE INSURANCE ADJUSTOR CAME THAT DAY TO CHECK THE DAMAGE. HE SAID AN INVESTIGATOR WOULD BE OUT TO CHECK IT THE "CAUSE OF IMPACT". AS OF NOW, THAT HAS NOT HAPPENED. MY INSURANCE COMPANY KEEPS TELLING ME TO TAKE THE CAR BACK TO KC FOR REPAIRS AND I TOLD THEM I WILL NOT DRIVE AN UNSAFE CAR. I WILL NOT TOUCH THE CAR UNTIL SOMEONE INVESTIGATES THE REASON FOR THE ACCELERATION. I HAVE CALLED MY DEALER, WHO HAS BEEN WONDERFUL; TOYOTA CORPORATE WHO HAS BEEN HORRIBLE (THE FIRST THING "BARBARA" SAID TO ME WAS "WELL, WHAT DO YOU WANT ME TO DO ABOUT IT?") SHE RELUCTANTLY SAID SHE WOULD CHECK IT OUT. SHE CALLED THE TOYOTA DEALER IN FORT SMITH AND TOLD HIM THAT TOYOTA INSPECTORS WOULD BE OUT WITHIN 10 DAYS BUT DIDN'T KNOW WHEN. I CALLED THE HIGHWAY TRANSPORTATION SAFETY DEPT. WHO SAID THEY DIDN'T DEAL WITH THAT AND TO CALL MY KS ATTORNEY GENERAL. I CALLED THE ATTORNEY GENERAL WHO TOLD ME TO EMAIL THIS ADDRESS. SO . . . STATUS: MY CAR IS STILL IN FORT SMITH, AR ON A TOYOTA LOT AND NOBODY WILL TAKE RESPONSIBILITY FOR WHAT HAPPENED OR HELP ME WITH MY NEXT STEPS. I DON'T THINK ANYONE BELIEVED THAT THE CAR ACCELERATED AFTER THE RECALL FIX. FINALLY, IT APPEARS THAT OTHERS AROUND THE COUNTRY ARE HAVING THE SAME ISSUE. I HAVE AN UNSAFE VEHICLE THAT I WILL NOT DRIVE AND DON'T KNOW WHAT TO DO NEXT. THANK YOU. *TR
Source: NHTSA WEB SITE -
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TOYOTA 20" ALLOY WHEEL- NEWARK, NJ
I HAVE A 2010 TOYOTA COROLLA. DEC.24 2009 WAS A REPORT OF THE FIRST FAILURE. I WAS DRIVING OUT OF A RESIDENTIAL PARKING LOT AND APPLIED MY BRAKES BEFORE I APPROACHED THE STREET AND MY CAR ENDED UP ACCELERATING HITTING THE PASSENGER DOOR OF ANOTHER VEHICLE. MOREOVER IF I DRIVE OVER A BUMPY SURFACE OR POT HOLE MY PEDALS START TO KICK BACK OR VIBRATE. DON'T KNOW WHAT TO CALL IT. ALSO I HAVE 2 RECALLS FOR MY VEHICLE ACCORDING TO TOYOTA SERVICE CENTER. AFTER FIXING MY RECALL I NOW HAVE A NEW PROBLEM WITH MY CAR. IT MAKES SQUEAK SOUNDS AND SQUEALS AS I APPLY MY FOOT ON THE ACCELERATOR. I TOOK IT BACK TO THE TOYOTA SERVICE CENTER ON MAR.2 AND THEY TOLD ME AFTER WAITING 2 HOURS THAT NOTHING WAS WRONG WITH MY CAR AND PUT ON MY SERVICE RECEIPT AS "NORMAL NOISE". ALSO REGARDING THE ACCIDENT A TOYOTA INSPECTOR FROM CORPORATE INSPECTED MY CAR BEFORE MY RECALL WAS FIXED AND DESPITE THE TWO RECALLS SAID THAT MY VEHICLE HAS NO PROBLEMS AND THE ACCIDENT HAD NOTHING TO DO WITH IT. I NOW DRIVE A 2010 TOYOTA COROLLA THAT SQUEALS AND SQUEAKS EVERY DAY AND MY INSURANCE COMPANY IS FIGHTING PROPERTY DAMAGE AND BODILY INJURY CLAIMS FROM THE DRIVER I STRUCK ON THE PASSENGER SIDE AND EVERYTHING APPEARS TO BE MY FAULT AND NOT TOYOTA. IM IN SUCH DISTRESS WITH TOYOTA I DON'T KNOW WHAT MORE TO DO. I GAVE THEM CHANCE AFTER CHANCE TO HELP ME BUT ITS JUST GETTING WORSE. THIS IS MY FIRST NEW CAR AND ALSO MY FIRST ACCIDENT I EVER HAD. IM SCARED THAT I HAVE TO PAY 20,000 FOR THE NEXT FIVE YEARS FOR A DEFECTED CAR. PLEASE HELP! *TR
Source: NHTSA WEB SITE -
TOYOTA PT908-32070- SALISBURY, MD
TOYOTA SIENNA 2007 HAVING BRAKE PROBLEMS IN 2008 I HAVE BRAKE PROBLEMS SO I TAKE IT TO DEALER THEY CHANGED ALL BRAKE PARTS NOW I HAVE SAME PROBLEM PLS HELP ME IN THIS. *TR
Source: NHTSA WEB SITE -
TOYOTA 20" ALLOY WHEEL- HUNTINGTON BEACH, CA
THE VSC TRACK AND ENGINE LIGHTS CAME ON AT THE SAME TIME AT EXACTLY 108,000 MILES. THIS HAS BEEN A VERY RELIABLE VEHICLE EXCEPT WHEN IT SEEMS THE COMPUTER PARTS ARE PROGRAMMED TO FAIL. I USE TO COMMUTE IN HEAVY SLOW TRAFFIC IN SOUTHERN CALIFORNIA WHEN MY BRAKE LIGHT WOULD COME ON WHEN USING THE BRAKES IN TRAFFIC. THE DEALER COULD NOT FIND A PROBLEM.. THE BRAKE LIGHT WILL GO OFF AFTER THE KEY IS TURNED OFF AND BACK ON AGAIN HOWEVER THE VSC/TRACK LIGHT STILL ON APPEAR T BE A COMPUTER DEFECT. I SEE MANY PROBLEMS WITH THIS COULD LEAD TO VEHICLE TIPPING BIG PROBLEM MAYBE THIS ISSUE IS RELATED TO TOYOTAS VEHICLES SUPER ACCELERATING JUST A THOUGHT! *TR
Source: NHTSA WEB SITE -
TOYOTA PT908-33071- WALDORF, MD
ON MARCH 1 AT 5:15PM I WAS ON I-295 HEADED HOME AND MY 2009 TOYOTA CAMRY LE ACCELERATED AFTER I HAD ALL THREE RECALLS DONE AT THE TOYOTA OF WALDORF. AS I WAS COMING UP TO A S500 MERCEDES I ATTEMPTED TO SLOW MY CAR DOWN ONCE I PRESSED THE BRAKE, I FELT THE CAR SWITCHED TO A HIGHER GEAR, I CONTINUES TO PRESS THE BRAKE AS HARD AS I COULD, FINALLY I PULLED OFF THE ROAD TO THE LEFT INTO THE GRASS WHERE I THEN THREW IT IN NEUTRAL UNTIL IT SLOWED DOWN. I THEN CUT IT OFF AND CALLED TOYOTA TO COMPLAIN. THE SERVICE MANAGER ASKED WOULD I LIKE IT TOWED AND I REPLIED " WHAT DO YOU THINK?" I EXPLAINED TO HER THAT I HAD ALL THE RECALLED DONE ON MY CAR AND I DON'T UNDERSTAND HOW THIS HAPPENED. AFTER THEY TOWED MY CAR THE NEXT MORNING I CALLED TO COMPLAIN TO THE GM THEY THEN TRANSFER ME OVER TO ANOTHER SERVICE MANAGER AFTER I WAITED FOR THE GM FOR SEVERAL MINUTES. THIS SERVICE MANAGER TELLS ME THEY ARE TRYING TO FIGURE OUT WHAT'S WRONG AND OFFERED ME A RENTAL CAR. I WENT TO PICK UP THE RENTAL AND I REALIZED AFTER I GOT HOME THAT THERE WERE SEVERAL DIFFERENT MODELS NOT JUST MINE THAT WERE INVOLVED IN THIS RECALL SO I DECIDED TO LOOK UP THIS 2010 TACOMA THAT THEY GAVE ME AND SURE ENOUGH IT WAS ON THE LIST. I DECIDED TO PARK THIS CAR AND RIDE TO THE METRO WHICH DROPS ME OFF HALF OF A MILE FROM MY JOB. I WOULD RATHER TAKE THIS HASSLE THAN TO DRIVE ANY OF THESE RECALL VEHICLES FROM TOYOTA. I HAVE A FAMILY THAT I HAVE TO PROTECT AND IF THIS IS HOW THE "TOYOTA FAMILY" CARE FOR ITS CUSTOMERS THEN I CHOOSE TO NOT DEAL WITH THIS "FAMILY" IN THE FUTURE. I AM REQUESTING FROM TOYOTA THAT THEY PUT ME IN A CAR OF EQUAL VALUE EVEN IF ITS USED AND ONE THAT IS NOT ON THE RECALL LIST. TO ALL THAT HAVE A RECALL MODEL FROM TOYOTA I RECOMMEND THAT YOU BE VERY CAUTIOUS OF THE REPAIRS DONE AND DRIVE EVEN SAFER THAN BEFORE. I HAVE BEEN ON THE PHONE TWICE TODAY WITH THE CORPORATE OFFICE ATTEMPTING TO SPEAK WITH SOMEONE AND BOTH TIMES I WAS PLACED ON HOLD FOR 30 MINUTES AND STILL COULDN'T REACH ANYONE. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA RX300- ROSEMEAD, CA
PLEASE LOOKING INTO THE LEXUS RX330 MODELS. I PREVIOUSLY OWNED A 2005 LEXUS RX330. I DIDN'T EXPERIENCE THE BRAKE PROBLEMS OR ACCELERATION. WHAT I EXPERIENCED THAT ONCE I PRESS ON THE BRAKE AT A RED LIGHT OR STOP. THE VEHICLE TEND TO STILL BE MOVING SLIGHTLY FORWARD. THEN I WOULD HAVE TO PRESS THE BRAKES HARDER IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. THIS WAS AT 5MPH OR LESS. I BELIEVE IT'S THE COMPUTER CONTROLLED UNIT FOR THE GAS. YOU CAN ACTUAL FEEL IN THE BREAK AND ENGINE THAT THE VEHICLE DOES NOT WANT TO COME TO A COMPLETE STOP. I ALSO WENT THRU THE RECALL TO REPLACE THE COVER ON THE DRIVER SIDE THAT THE DEALER STATED IT WAS CAUSING THE FLOOR MAT STUCK TO THE GAS PEDAL. IN MY OPINION IT'S THE CPU THAT MAY BE CAUSING THE PROBLEM. YOU CAN HEAR AND FEEL THE ENGINE STILL HAVING A SLIGHT ROAR AFTER THE BRAKE IS PRESSED ON, AS IF GAS IS STILL BEING APPLIED OR REDUCED IN THE ENGINE. *TR
Source: NHTSA WEB SITE