TOYOTA Complaints

THE RUBBER COVER ON THE HATCH RELEASE HANDLE (THE EXTERIOR HANDLE OF THE REAR HATCH) OF MY 2008 TOYOTA PRIUS, IS MELTING / PARTIALLY MELTED INTO A STICKY TARRY BLACK RUBBERY GOOEY MESS. I CAN BEST DESCRIBE IT AS BEING A VISCOUS BLACK GLOB LIKE ROOFING TAR. TO OPEN THE HATCH, YOU HAVE TO TOUCH THIS BLACK GOO EACH TIME, WHICH MAKES IT DIFFICULT TO OPERATE THE HATCH RELEASE. I BELIEVE THIS MELTING PROCESS STARTED AT ABOUT THE 3-4 YR. MARK. I THOUGHT THAT THIS MIGHT BE A SINGULAR ISSUE, BUT HAVE FOUND THAT THIS HAS HAPPENED TO SEVERAL CAR OWNERS, PARTICULARLY IN STATES WITH HOT SUMMER WEATHER. TOYOTA KNOWS ABOUT THIS, AND IS SELLING THE ENTIRE WIRING HARNESS FOR $96 PLUS REPAIR COSTS, AND HAS DONE NOTHING ABOUT RECALLING THIS. FROM A SAFETY PERSPECTIVE, THIS MEANS YOU CAN EXPERIENCE EXTREME DIFFICULTY OPENING THE REAR HATCH (A LIFE SAFETY ACCESS POINT), AND WILL GET STICKY BLACK TAR ON YOU FROM THE MELTED DOWN RUBBER COVER OF THE EXTERIOR HATCH RELEASE HANDLE. TO ME, THIS IS BOTH A SERIOUS LIFE SAFETY ISSUE AND A SERIOUS QUALITY DEFECT THAT TOYOTA IS OPTING TO IGNORE AND ONLY FIXING ON VEHICLES WITH EXTENDED WARRANTIES, SINCE THE FAILURE APPEARS TO OCCUR AT AROUND THE 3-4 YEAR MARK (IE AFTER 3-4 YEARS OF EXPOSURE TO THE BRIGHT SUN). I AM AWARE OF THE OUTSTANDING WORK DONE BY NHTSA ON OTHER SAFETY ISSUES, INCLUDING THE PROBLEM WITH RUSTY FRAMES ON 02 ISUZU AXIOMS, AND I FIND THIS PROBLEM TO BE SIMILAR IN NATURE, SO I AM ASKING FOR YOUR AGENCY TO TAKE A LOOK AT THESE INSTANCES AND ALSO TO INQUIRE FROM TOYOTA WHY THEY ARE NOT RECALLING THESE HANDLES THAT ARE MELTING IN THE SUN!!! IT'S OUTRAGEOUS. I THINK A DOOR HANDLE OR HATCH HANDLE SHOULD BE MADE TO LAST MORE THAN 3 YEARS. PLEASE REVIEW THESE FORUM COMMENTS OF OTHER INCIDENTS: HTTP://PRIUSCHAT.COM/FORUMS/GEN-II-...RUNK-HATCH-RELEASE-RUBBER-PIECE-MELTED-4.HTML

RE; RECALL 14V273000, NEVER HAD A FAILURE,HAD ORIGINAL RECALL DONE YET SERVICE DEPT CUT OFF SPARE TIRE CARRIER CABLE AND RELOCATED SPARE TIRE TO INSIDE OF VEHICLE. WIFE IS HANDICAPPED AND WE CANNOT USE THE REAR OF THE VEHICLE TO TRANSPORT HER MOBILITY SCOOTER. I BELIEVE WAITING 7+ MONTHS FOR A FIX IS UNREASONABLE, ESPECIALLY SINCE SPARE TIRES HAVE BEEN LOCATED UNDER VEHICLES FOR DECADES.I WOULD HOPE TOYOTA COULD COME UP WITH A FIX INSTEAD OF SITTING AROUND AND DOING NOTHING ! *TR

I HAVE A TOYOTA HIGHLANDER 2005 .THE DRIV ERR S SIDE SUN VISOR WILL NOT STAY UP.IT IS A SAFETY HAZARD WE HOLE DRIVING.TOYOTA, THOUGH THIS IS A PROBLEM FOR MANY HIGHLAND ERR OWN ERR 3RD WILL NOT FIX OR REPLACE IT. *TR

HI, I BOUGHT 4 CAR STRUTS FOR MY CAR FROM EBAY. THE SELLER SENT ME THE DUPLICATE PARTS (CHINA STUFF). IT ONLY WORKS FINE FOR 3 DAYS AND AFTER THAT MY CAR STARTED MAKING A LOT OF NOISE. I WENT TO MECHANIC AND HE SAID YOUR STRUTS ARE REALLY BAD. I CONTACTED THE SELLER TO RESOLVE THE ISSUE BUT HE REFUSED TO GIVE ME THE PAID SHIPPING LABEL. I WENT TO MECHANIC TO ASK HIM HOW MUCH WILL HE CHARGE ME TO UNINSTALL THE STRUTS HE SAID $200.00. AND IF I AM GONNA SHIP VIA USPS THEN IT WILL COST ME AROUND $150.00 AS WELL. SO ALL TOGETHER IT WOULD BE AROUND $350.00. I BOUGHT ALL 4 STRUTS FOR AROUND $278.95. I TOLD EVERYTHING TO SELLER BUT HE IS STILL REFUSING TO SEND ME THE PAID SHIPPING LABEL. I TOLD HIM I WILL FILE A COMPLAINT AGAINST YOU THAT YOU ARE SELLING BAD QUALITY PARTS. HE SAID HE DON'T CARE. PLEASE DO SOMETHING TO GET ME MY REFUND BACK. MY CAR IS MAKING TOO MUCH NOISE AND ITS ALL BECAUSE OF 4 STRUTS I BOUGHT FROM EBAY. PLEASE HELP ME YOU ARE MY FINAL HOPE. I INSTALLED THE STRUTS AFTER 2-3 MONTHS I GOT FROM SELLER BECAUSE I DIDN'T HAVE MONEY TO INSTALLED THEM IT COST ME AROUND $300.00 TO INSTALLED THEM. I AM FROM A VERY POOR FAMILY. PLEASE HELP ME IN GETTING MY MONEY BACK. I WILL REALLY APPRECIATE IT.. I WENT TO MECHANIC TO INSTALLED THEM AROUND MID OF JANUARY. IF I WILL RETURN THE STRUTS MYSELF THEN IT WILL COST ME AROUND $350.00. I BOUGHT THESE STRUTS FOR $278.95 I WILL BE IN LOSS. I ONLY WANT THE PAID SHIPPING LABEL SO I CAN SEND IT BACK OR I WANT MY FULL REFUND. I WILL REALLY APPRECIATE IT. THE PARTS I BOUGHT HAS 10 YEARS WARRANTY.. BUT SELLER IS NOT PAYING ANY ATTENTION TO MY COMPLAINT. HERE IS THE LINK FROM EBAY: HTTP://WWW.EBAY.COM/ITM/371043169140?ITEM=371043169140&VIEWITEM=&SSPAGENAME=ADME:X:ERTM:MOTORS:1123&VXP=MTR HERE IS THE NAME AND ADDRESS OF THE SELLER: AM-AUTOPARTS (EBAY) FROM USPS PO BOX 286 PEPPERELL MA 01463 IF FROM UPS: AM-AUTOPARTS (EBAY SELLER) 85 BRICK KILN RD. CHELMSFORD MA 01824 *JS

WITHIN 6 MONTHS OF PURCHASE OF NEW TOYOTA RAV4 VEHICLE, WE HAD ONSET OF ACID SMELL WHENEVER AIR-CONDITIONER TURNED ON. AFTER ABOUT 3 MINUTES, THE ODOR DISSIPATES, AND AIR-CONDITIONER FUNCTIONS ADEQUATELY. THERE IS NO ODOR WHEN HEAT IS TURNED ON. WE HAD NO TIME TO DEAL WITH IT FOR SEVERAL MONTHS, BUT ABOUT A YEAR AFTER PURCHASE WE WENT TO TOYOTA DEALER (WHERE WE BOUGHT THE CAR) TO COMPLAIN ABOUT THE ODOR. THEY CHANGED THE AIR-CONDITIONER FILTER, BUT STILL THE ODOR PERSISTS. ONLY THE DEALER HAS WORKED ON OUR CAR. IS THE ACID VAPOR HARMFUL TO THE OCCUPANTS OF OUR CAR? WHY DOESN'T IT GO AWAY? THE DEALER DOESN'T KNOW HOW TO FIX IT...WHAT SHOULD WE DO? IT HAS NOW BEEN GOING ON FOR ABOUT 1.5 YEARS! *TR

MY DASHBOARD OF MY 2007 TOYOTA CAMRY HAS COMPLETELY MELTED AND IS CAUSING MY VIEW TO BE OBSTRUCTED BY THE SUNS GLARE WHEN DRIVING. TOYOTA WILL NOT REPLACE OR FIX THIS. *TR

DRIVER DOOR AN D WINDOW AND COORDINATED LOCK ARE OUT OF SYNC: DRIVE ABOUT 1 MILE AND LOCK CLOSES LIKE SOUND OF BULLET. HAD BEGUN ABOUT 6 MOS. FOLLOWING PURCHASE (AUG, 2012). TAKING TO DEALER TOMORROW & LEAVING CAR UNTIL PROPERLY REPAIRED! THIS IS A TOYOTA RAV4 (2012), PURCHASED NEW. *TR

I HAD A ONE CAR ACCIDENT & THE AIR BAGS ON THE SIDE OF THE DRIVERS DOOR INJURED BOTH OF MY LEGS. MY LEFT LEG HAD THE INSIDE CUT TO THE BONE & SKIN RIPPED OFF, COULD NOT WALK FOR 8 WEEKS, HAD PLASTIC SURGERY. LARGE INDENTED SCAR NOW WITH SWELLING OF LEG, OTHERWISE LEG WORKS FINE. MY RIGHT LEG HAS A LARGE HEMATOMA WITH SWELLING, NO BROKEN SKIN. THE PARAMEDICS FELT IT WAS THE AIR BAGS THAT CAUSED THE PROBLEM.. CAR WAS TOTALED, MAKE IS 2007 CAMRY, COMPUTER WOULD NOT ALLOW ME TO PUT IN MAKE OF CAR.

2006 LEXUS RX330 DASHBOARD CRACKING I'M AFRAID THAT THE PASSENGER AIRBAGS ARE GOING TO COME OUT. *TR

ON MY 2012 TOYOTA SEQUOIA MY 2YR OLD CHILD HAPPEN TO PULL UP THE REAR PASSENGER WINDOW SWITCH WHILE MY 6 YR OLD WAS TALKING TO ME WHEN I WAS STANDING OUTSIDE THE WINDOW. I GRABBED THE WINDOW TO GET IT TO STOP BUT THE WINDOW WOULDN'T STOP AND I COULDN'T OVER POWER THE WINDOW MOTOR. MY WIFE IN THE DRIVERS SEAT WITH THE VEHICLE MOTOR RUNNING STARTED PUSHING DOWN ON THE REAR PASSENGER WINDOW SWITCH. WITH THE 2YR OLD PULLING UP ON THE SWITCH AT THE SAME TIME THE DRIVER SWITCH DOESN'T OVERRIDE THE REAR SWITCH. AFTER A BRIEF PANIC OF YELLING AND SCREAMING AS MY 6 YR OLDS WAS HEAD GETTING SMASHED THE 2YR OLD LET GO OF THE SWITCH AND THEN THE DRIVERS SWITCH COULD BE OPERATED TO LOWER THE WINDOW. I FEEL THE WINDOW MOTOR SHOULD HAVE LOWER FORCE PRESSURE AND THE MASTER DRIVERS SWITCH SHOULD BE ABLE TO OVERRIDE ALL OTHER SWITCHES WHILE IN USE. THE WINDOW CAUSED A MINOR INJURY BUT COULD OF BEEN FATAL IF IT HAD BEEN HIS NECK AREA. I FIND THIS AS A DESIGN FLAW AND ALWAYS ASSUMED THERE WAS A SAFETY REVERSE MOTOR ON THE REAR WINDOW AS THE FRONTS HAS SUCH A FEATURE. *TR