BIG O TIRES Complaints

View complaints related to BIG O TIRES. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • BIG O TIRES
    - OCEANSIDE, CA

    I HAVE A PROBLEM, I WOULD LIKE TO SEE IF I COULD GET ANY ASSISTANCE OR ADVICE AS WHO I MIGHT CONTACT TO HELP SEE IF I CAN RESOLVE THIS ISSUE. I PURCHASED TWO TIRES FROM BIG O TIRES-OCEANSIDE, 499 COLLEGE BLVD, OCEANSIDE, CA 92057 -760-940-1100. I WAS TOLD THAT THESE WERE VERY GOOD TIRES WITH LOW NOISE. ? 50,000 MILE RATED TIRE. I HAD THEM INSTALLED THESE TWO NEW TIRES ON THE FRONT OF MY CAR, WHICH REPLACED THE ORIGINAL FACTORY TIRES. I DRIVE 500-1000 MILES PER WEEK. AFTER MY FIRST WEEK THE NOISE WAS LIKE HAVING A MOTORCYCLE IN MY CAR AND I HAD EXTREME VIBRATION IN THE STEERING WHEEL AND IN THE SEAT OF MY CAR, ALONG WITH INCREDIBLE SHAKING, WHEN I BRAKED. I TOOK MY CAR BACK TO BIG O, AND COMPLAINED ABOUT WHAT HAPPENED. THEY SAID MY ROTORS WERE WARPED SO I PAID TO HAVE THEM TURNED AND SAID THAT IT SHOULD TAKE CARE OF THE PROBLEMS. I WAS OUT ON THE ROAD TRAVELING THE NEXT WEEK, ANOTHER 800 MILES AND THE NOISE SEEM TO GET WORSE. THE SHAKING HAD BEEN REDUCED, HOWEVER THERE STILL REMAINED MORE VIBRATION THAN I HAD WITH THE ORIGINAL TIRES THAT WERE JUST ABOUT TO WEAR OUT. I NOW HAVE ABOUT 2,000 PLUS MILES ON THESE TIRES AND THE NOISE IS UNBELIEVABLE LOUD, STARTING AT 20-MILES PER HOUR. I TOOK MY ISSUE TO BIG O; THEY SAID THAT I COULD BUY SOME NEW TIRES (I REQUESTED BRIDGESTONE) PAY FOR MOUNTING THE NEW TIRES, WHICH WOULD ADD ABOUT ANOTHER $80. EVEN THOUGH I DID NOT LIKE THIS IDEA, I AGREED TO SPEND THE ADDITIONAL MONEY. I GET THERE ON SATURDAY MORNING 10/3 AND I AM TOLD THEY WILL ONLY ALLOW 50% ON THE TIRES THEY HAD SOLD ME. I STARTED MY ISSUE WITH THEM FROM THE VERY BEGINNING WITH THEIR SO CALLED SOLUTIONS AND IT ENDS UP COSTING ME MORE MONEY EACH TIME. THE OWNER HAS NOT CALLED ME BACK. I WOULD LIKE TO SEE IF THERE IS ANY OTHER ASSISTANCE IN HELPING RESOLVE MY ISSUE. WHICH BIG O TIRES MY BE DEFECTIVE AND CAUSE OTHER PROBLEMS TO MY CAR AS WELL. *LA

    Source: NHTSA WEB SITE
  • BIG O 18570R14 TIRES
    - MIDVALE, UT

    WHILE DRIVING APPROXIMATELY 65 MPH THE LEFT REAR TIRE BLEW OUT. THE DRIVER MANAGED TO PULL THE VEHICLE TO SIDE OF THE ROAD. THE TIRE MANUFACTURER WAS CONTACTED. THE TIRE WILL BE REPLACED ( BIG O SIZE 18570R14). PLEASE PROVIDE FURTHER INFORMATION. *NLM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • BIG O TIRES
    - BAKERFIELD, CA

    WHILE TRAVELING ABOUT 20MPH APPROACHING A STOP LIGHT. THE VEHICLE FRONT LEFT DRIVER SIDE TIRE TREAD SEPARTED FROM THE TOYOTA CELICA 1992. THE TIRE ARE BIG O LEGACY TUR PLUS 195/60/15 PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • BIG O TIRES
    - RENO, NV

    235/85R16 BIGFOOT, REPLACEMENT TIRES. ON A CHEVY IMPALSE 1990. WHILE DRIVING AT 45 MPH THE VEHICLE STARTED TO WOBBLE. CONSUMER PULLED OVER AND THE TREAD HAD SEPERATED FROM THE SIDEWALL OF THE TWO REAR TIRES. CAUSE IS UNKNOWN. PLEASE PROVIDE FURTHER INFORMATION. MR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • BIG O TIRES
    - HEALDSVURG, CA

    2 SEPARATE TIRE SIDEWALL BLOWOUTS WHILE DRVING APPROXIMATELY 70MPH ON HIGHWAY. RIGHT AND LEFT REAR TIRES WERE AFFECTED. CHEVROLET, SUBURBAN.TIRE INFORMATION:NOT ORIGINAL,P265/70R16,DOT NO. PJ72PALR 0301.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • BIG O LEGACY PLUS TIRES
    - FRAZIER PARK, CA

    BOTH FRONT TIRES BLEW OUT WHILE DRIVING. SIZE #P215-60PR16. PLEASE ADD DOT NUMBER.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • BIG O TIRES
    - SALEM, OR

    BIG O 23585R16 ATS. RIGHT REAR TIRE TREAD PEALED OFF AT 25 MPH. WEEK LATER, LEFT REAR TIRE TREAD SEPARATED, AND 4 DAYS AFTER , RIGHT FRONT TIRE SEPARATED. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • BIG O TIRES
    - CASTLE ROCK, CO

    BIG O ALL SEASON RADIAL, P215/70R15, DOT DBM3BJLR3401, REPLACEMENT EQUIPMENT WITH 1300 MILES ON A 2000, BUICK, LESABRE. SIDEWALL BLOWOUT AT 70 MPH, NO INJURIES.*AK PHOTOS ATTACHED. *TT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • BIG O TIRES
    - BARDSTOWN, KY

    METRIC RADIAL STEEL BELTED, P185/70R14, DOT UNKNOWN, REPLACEMENT EQUIPMENT WITH 4000-5000 MILES ON A 1995, HONDA, ACCORD. WHILE DRIVING 70 MPH RIGHT REAR TIRE HAD A BLOWOUT. NO ACCIDENT, NO DAMAGE.*AK *SLC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • BIG O TIRES
    - LAS VEGAS, NV

    ON 5/23/01, I HAD JUST GOTTEN OFF THE HIGHWAY. I WAS AT A STOP AND THE TIRE (L/FRONT) WENT FLAT. I TOOK IT BACK TO BIG O AND IT WAS REPLACED FOR FREE BECAUSE IT SEPERATED. I ASKED ABOUT THE FRONT/R TIRE WHICH WAS PURCHASED AT THE SAME TIME AND I WAS TOLD THAT THE WARRANTY HAD EXPIRED. ON 6/16/01, THE FRONT/R TIRE SEPERATED WHILE DRIVING ON THE HIGHWAY WITH MY KIDS IN THE CAR. AGAIN, THE TIRE WAS TAKEN BACK TO BIGO AND IT WAS REPLACED FOR FREE STATING SEPERATION. MY COMPLAINT IS, WHEN THE FIRST TIRE SEPERATED AND I ASKED ABOUT THE OTHER TIRE, IT WASN'T REPLACED. THESE ARE THE ONLY BIG O TIRES ON MY VAN. THEY SEPARATED WITHIN 2 WEEKS OF EACH OTHER, ONE WHILE DRIVING ON THE HIGHWAY AT 65 MPH. THE SECOND TIRE SHOULD HAVE BEEN REPLACED AT THE SAME TIME AS THE FIRST. ARE THESE TIRES SAFE? BOTH WERE PURCHASED AT THE SAME TIME AND BOTH SEPERATED CLOSE TO EACH OTHER. I WOULD LIKE TO KNOW IF YOU HAVE OTHER COMPLAINTS REGARDING THESE TIRES. I AM NERVOUS DRIVING WITH THESE TIRES AND WOULD LIKE VERY MUCH TO HEAR FROM YOU. THANK YOU FOR YOUR HELP.*AK (DOT NUMBER: 0501 TIRESIZE: 205/70R15)

    Source: NHTSA WEB SITE