BIG O TIRES Complaints

WHERE DO I BEGIN? I PURCHASED THIS 1999 CHRYSLER SEBRING LXI USED IN 2006. IT HAD OVER 100,000 MILES ON IT, BUT APPEARED TO BE IN GOOD RUNNING CONDITION. THE CHECK ENGINE LIGHT WAS ON WHEN I PURCHASED IT AND THE DEALER TOLD ME IT WAS AN O2 SENSOR. THEY COULD NOT FIND ANY ENGINE PROBLEMS WITH THE CAR AND TOLD ME IT WOULD BE FINE, SO I BOUGHT THE CAR. SILLY ME! AFTER A YEAR AND A HALF LATER, I'VE HAD A TOTAL OF 3 DISTRIBUTORS PUT ON, CONSTANT HESITATION WHEN ACCELERATING AND VEHICLE DYING OUT. I ALSO HAD A FUEL PUMP REPLACED AND NOW THE RADIATOR FAN IS GOING OUT AND MAKING A LOUD TERRIBLE NOISE. I CANNOT ACCELERATE OVER 40 MPH WITHOUT THE CAR CUTTING OFF AND IT WILL BE PAID FOR IN ABOUT 8 MONTHS. TALKING WISHFUL THINKING!?? THE RIMS BEND EASY, THE AIR ALWAYS LEAKS FROM MY TIRES AND NOW THERE'S ALSO A BAD OIL LEAK. CHRYSLER MAKES A BEAUTIFUL CAR, BUT IT'S A PIECE OF JUNK AFTER THE FIRST YEAR I SEE! CHRYSLER'S SHOULD BE LEASED SO THAT WAY YOU'LL NEVER HAVE TO WORRY ABOUT BEING STUCK WITH IT. *JB

WE HAD A EURO TOUR TIRE FROM BIG O (SERIAL #U9YTT2N3903 PRODUCED BY COOPER TIRES SIZE 205/70R15 [THIS SIZE IS NOT LISTED ON THE TIRE SECTION]) ON THE FRONT OF OUR DODGE CARAVAN. MY SON WAS DRIVING ON THE FREEWAY THAT HAD BEEN COMPLETED APPROXIMATELY A YEAR BEFORE SO THE FREEWAY WAS IN EXCELLENT CONDITION. MY SON SAID THAT WHILE THEY HAD OUR VAN THEY HAD NOT HIT ANYTHING NOR WAS THERE ANYTHING IN THE ROAD. THE COP WHO HELPED MY SON CHANGE THE TIRE SAID MY SON HAD NOT HIT ANYTHING. BOTH STEEL BELTS BLEW OUT. MY SON SAID THE TIRE EXPLODED! IT BLEW OUT THE WHEEL WELL, BLEW OFF THE BUMPER,BLEW OUT THE HEADLIGHT, BLEW OUT SOME OF THE WIRING AND BROKE THE BOTTLE FOR THE WINDSHIELD WIPERS & GAVE THE FENDER A FAT LIP. MY DAUGHTER-IN-LAW WAS THE VEHICLE AHEAD & LOOKED BACK JUST IN TIME TO SEE PIECES OF TIRE & VAN FLYING EVERYWHERE. LUCKILY THE VAN DID NOT ROLL. THERE WAS $1800-$1900 WORTH OF DAMAGE TO OUR VAN. BIG O REPLACED THE TIRE BUT WHEN WE SENT IT COOPER, THEY SAID THEY BELIEVED THE TIRE FAILED BECAUSE OF A PROBABLE IMPACT. A COOPER TIRE DEALER & THE BIG O DEALER IN POCATELLO BOTH TOLD ME THEY FELT THE TIRE WAS FAULTY. THEY DID NOT BELIEVE THE DAMAGE TO THE TIRE COULD POSSIBLY HAVE RESULTED FROM IMPACT. EVERYONE EXCEPT COOPER THINKS DAMAGE TO THE TIRE INDICATES IT ACTUALLY EXPLODED. *JB

(LOCATION) STATE: MICHIGAN. CITY: WARREN: ZIP CODE: 48092. LOCATION: ELEVEN MILE ROAD & DEQUINDRE ROAD CROSS SECTION NEAR SEVEN ELEVEN GAS STATION. (DESCRIPTION OF THE INCIDENT): FRONT PASSENGER RIGHT SIDE WHEELS AND TIRES ASSEMBLY BROKE OFF FROM THE INTEGRATED VEHICLE. *NM

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, METAL WAS OBSERVED STICKING OUT OF THE DRIVER SIDE AND PASSENGER SIDE FRONT TIRES. THE TIRE PRESSURE WAS REGULARLY CHECKED, AND THE TIRES WERE ROTATED AT 6,300 MILES. THERE WAS NEITHER VIBRATION WHILE DRIVING NOR ABNORMAL BULGING IN TIRES. THE VEHICLE WAS TAKEN TO THE INDEPENDENT SHOP WHO DETERMINED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND THE TIRES NEEDED TO BE REPLACED. THE TIRE MANUFACTURER WAS ALERTED. MAKE: BIG "O", MODEL: EURO TOUR, SIZE: P215-70-15. *AK

NOW I HAVE WORKED IN THE TIRE BUSINESS IN THE PAST AND I CAME TO THE CONCLUSION THAT EVERY BRAND HAS ITS FAULTS. I HAVE SEEN SEPARATIONS OF ALL KINDS IN EVERY BRAND. MY UNCLE ALWAYS BOUGHT A BRAND ( CHEAP ) BRAND THAT HE JUST CONSTANTLY HAD REPLACED UNDER WARRANTY AND HE LOVES IT. I GUESS GETTING NEW TIRES BEFORE THEY WEAR OUT IS OKAY BUT I DO WANT THEM TO LAST A LITTLE LONGER THAN 3 MONTHS AND THEN THERE IS THE RELIABILITY/ SAFETY FACTOR. I WAS LOOKING AT THE OTHER THREE TIRES ON MY TRUCK THAT HAD NOT BEEN REPLACED AND I NOTICED A BULGE IN THE SIDE WALL. FIRST I WOULD LIKE TO STATE I AM NOT AN IDIOT I KNOW THE DIFFERENCE BETWEEN CORDS BEING WRAPPED TOO TIGHT AND A BULGE. SO FIRST I NOTICED THE LR THEN THE LF SO I CHECKED THE RR (THERE WAS NO PROBLEM) THAT WAS THE ONE REPLACED ABOUT 3 WEEK AGO THEN I WENT TO THE RF AND THE SAME THING WAS GOING ON. SO AS I CONTINUED TO INSPECT THE TIRES I NOTICED SOMETHING THAT WAS ODD. ALL OF THE BULGES WERE IN OR NEAR THE SAME PLACE ON THE TIRE. YOU SEE THEY HAVE A FLAG EMBLEM ON THEM AND I FOUND THAT OUT AS I WAS TRYING TO MAKE A MENTAL NOTE OF WHERE EVERY BULGE WAS. I WOULD LIKE ALSO TO STATE THIS IS A NEW TRUCK SO I KNOW EVERY INCH VERY WELL. SO THE LR RIGHT THROUGH THE FLAG. THE LF 1 INCH TO THE LEFT OF THE FLAG AND THE RF AROUND THE SAME. I THINK THIS IS WEIRD AND AM SURE THERE WILL BE MORE PEOPLE WHO WILL COME FORTH AND SAY THE SAME. SO TOMORROW I WILL GO DOWN AND HAVE THEM INSPECTED HOPEFULLY REPLACED AND SEE WHAT THEY HAVE TO SAY. IT IS PROBABLY JUST ONE OF THOSE PROBLEMS AND THEY WILL REPLACE AND SEEING HOW I HAVE THE TIRE INSURANCE I GUESS I CAN CONSIDER MY SELF LUCKY IT IS ONLY GOING TO COST ME $16.00 FOR LABOR AND DISPOSAL, BUT FOR THOSE WHO THOUGHT OH I DON'T NEED IT AS I DID MANY TIMES BEFORE I WORKED AT A TIRE STORE IT SUCKS !! THE TIRES WEREN'T CHEAP AT AROUND $600.00+. SO IF YOU ARE HAVING THIS PROBLEM PLEASE LET ME AND OTHER PEOPLE KNOW BEFORE WE HAVE ANOTHER 235/75/15 FIRESTONE PROBLEM. [email protected] *JB

I TALKED TO "MARK", CHESWICK-?, AND HE WANTED ODI TO GET THIS, WE HAVE NOW 3 BIG-O ASPEN P205-70R15 , ON OUR 1997 CHEVY LUMINA (CAR), THE 4TH BLEW OUT (JUST THE OUTSIDE SIDEWALL,AS IF YOU CUT A CIRCLE AROUND IT, CAUSED CAR TO DROP, SPIN OUT AND "TOTALED", CAR, COOPER HAS WHAT IS LEFT OF TIRE AND RIM, HE WANTS YOU ALL TO GET REMAINING "3", SIDEWALL, HAS NO STEEL, NOTHING, JUST RUBBER!!!!!!!!!, COOPER SAID IT WAS UNDERINFLATED, LIE I HAD JUST CHECKED THEM PRIOR TO GOING ON HIGHWAY,ALSO BIG-O, PUT ON TIRE THAT IS 8.5 INCHS WIDE, IT IS SUPPOSED TO ONLY BE 6.5, ALSO IT IS THE WL< WIDE TIRE. *NM

WHILE DRIVING TIRES CONTINUOUSLY BLEW OUT. THE STEEL CORDS HUNG THIS HAS HAPPENED SEVERAL TIMES. CONSUMER INDICATED THAT THE TIRES WERE SELF DESTRUCTIVE. BIG O TOWN MASTER FOR TRAILERS ONLY MADE IN CANADA. DOT PDHH, PIKR 3300, ST225/75R15. *AK

WHILE VEHICLE WAS PARKED REAR PASSENGER SIDE TIRE BLEW OUT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. BIG-O, LT26570R17. *AK

1.HORN BUTTON BROKE AND POPPED OFF WHILE DRIVING. 2. CAR WILL REV BY ITSELF BETWEEN 1000-1500 RPM WHILE COMING TO A STOP. 3. CAR SOMETIMES HAS NO BASE IDOL AND WILL JUST TURN OFF. 4. CHECK ENGINE LIGHT CAME ON, TOOK CAR TO MACHANIC. MANIFOLD INTAKE GASKET HAD TO BE REPLACED. LIGHT HAS GONE OFF BUT CAR STILL REVS ITSELF. SOMETIMES WHILE IDOLING CAR WILL REV BETWEEN 1500-2000 RPMS. 5. BOTH REAR STRUTS HAVE BEEN REPLACED. 6. COUPLER FOR RACK AND PINON HAD TO BE REPLACED. *AK

TIRE BLOW OUT OF TIRE BOUGHT 11/17/02 WITH LESS THAN 15,000 MILES ON IT. BLOW OUT DUE TO TIRE CONSTRUCTION NOT NAIL OR OTHER EXTENAL PUNCTURE. TIRE WAS INFLATED TO SPECS.*AK