BRIDGESTONE TURANZA TIRES Complaints

A BRIDGESTONE TIRE,185/55/R16, ON MY 2009 HONDA FIT HAD A DEFECT AFTER APPROXIMATELY 15,000 MILES. IT DEVELOPED A BUBBLE ON THE SIDE OF THE TIRE. I HAD IT REPLACED AND FILED A WARRANTY FORM WITH BRIDGESTONE. AFTER 120 DAYS, BRIDGESTONE RESPONDED THROUGH ITS DEALER THAT THE FAULT WAS DUE TO A ROAD HAZARD CONDITION. SINCE I WAS NOT INVOLVED IN ANY ACCIDENTS OR ABNORMAL DRIVING CONDITIONS, I DISPUTE THEIR FINDINGS. I AM REPORTING THIS IN THE EVENT THEIR ARE OTHER FAILURES OF THIS TYPE/SIZE OF BRIDSGESTONE TIRES. *TR

I HAVE A 2008 HONDA CIVIC EX-L. THE CAR CURRENTLY HAS 23,700 MILES ON IT. I HAVE BEEN HEARING A LOUD VIBRATION NOISE ON THE BACK OF THE CAR FOR SOMETIME NOW AND AFTER I JUST HAD MY TIRES ROTATED, I HAVE FOUND THAT THE BACK TIRES HAVE FLAT SPOTS ON THEM. I HAVE DONE SOME RESEARCH AND HAVE FOUND THAT MANY MANY OTHER CONSUMERS ARE HAVING THIS SAME COMPLAINT AND HAVE HAD NO LUCK WITH HONDA IN FIXING THE PROBLEM. FROM WHAT I HAVE RESEARCHED IT IS BECAUSE OF THE CONTROL ARM THAT IS MAKING THE TIRES WEAR OUT FAST. I HAVE CONTACT THE DEALER AND THEY STATE THEY ARE UNAWARE OF ANY SUCH PROBLEM, WHICH I FIND VERY HARD TO BELIEVE. SOME PEOPLE HAVE WENT TO OTHER DEALERS AND WERE TOLD THAT HONDA DIDN'T FEEL THIS WAS A BIG ENOUGH PROBLEM FOR A RECALL. WELL IF THAT IS THE CASE THEN WHY DON'T THEY FIX THESE CARS> ARE THEY WAITING FOR DEATHS TO OCCUR FROM FAULTY TIRES? I WANT MY CAR FIXED IT IS UNFORTUNATE, BUT I STILL OWE 17000 ON IT AND I DON'T WANT TO JUST THROW THAT MONEY OUT THE WINDOW IF I HAVE TO BE BUYING TIRES EVERY FEW MONTHS. *TR

PURCHASED A 2009 HONDA CIVIC EX COUPE IN AUGUST 2009. HAD ALL MAINTENANCE DONE AT DEALER AND ACCORDING TO THE MAINTENANCE MINDER. WHEN I TOOK MY CIVIC TO HAVE TIRES ROTATED AND OIL CHANGED TODAY, THEY STATED THAT IT NEEDED NEW TIRES. I ONLY HAVE 21200 MILES ON THE VEHICLE. *TR

I PURCHASED A SET OF BRIDESTONE TURANZA EL400T BL 195/60R15 87T DOT# HYKUEADR2106. THEY WERE FOUND TO BE DEFECTIVE AND THE DEALER REPLACED THEM WITH SAME TIRES. LAST NIGHT AUGUST 5, 2010 WHILE DRIVING ON I95 SOUTHBOUND JUST NORTH OF GLADES ROAD AT 65MPH MY FRONT PASSENGER TIRE MADE A THUMP SOUND WHICH I BELIEVE WAS THE TREAD SEPARATING FROM THE TIRE AND SECONDS LATER THE TIRE BLEW OUT CAUSING DAMAGE TO THE RIGHT FRONT FENDER, FRONT PASSENGER DOOR, AND ALUMINUM WHEEL, LUCKLY THE ACCIDENT WAS NOT FATAL.THE ROAD CONDITIONS WERE DRY AND HOT, I DID NOT HIT ANY ROAD DEBRIS AND DID NOT HIT ANY POT HOLES OR SUCH. THE TIRES HAVE AN 80,000 MILE WARRANTY AND I'VE DRIVEN LESS THEN HALF. AGAIN I BELIEVE THESE TIRES TO BE DEFECTIVE FOR THE TREAD TO SEPARATE LIKE IT DID. IN ADDITION I HAVE LIFETIME TIRE ROTATIONS, BALANCING, AND ALIGNMENTS AT TIRES PLUS AND HAVE PROPERLY ROTATED THE TIRES EVERY 3,000 MILES AND KEPT A PROPER BALANCING AND ALIGNMENT OF THE VEHICLE AND TIRES. THEIR IS PLENTY OF TREAD DEPTH ON THE TIRES WELL ABOVE THE REPLACEMENT INDICATOR AND THE TIRES WERE AT PROPER INFLATION. PLEASE ADVISE! *TR

TRAVELING AT POSTED SPEED ON CURVED ROAD IN RAIN. APPLIED BRAKES COMING INTO THE TURN, BUT TIRES LOST TRACTION AND VEHICLE SPUN AROUND AND SLID ONTO A DIRT EMBANKMENT WITH SHRUBS AND SMALL TREES. NEITHER THE FRONT OR SIDE AIR BAGS DEPLOYED AND I HIT MY HEAD AGAINST THE DRIVER'S SIDE WINDOW. I DO NOT BELIEVE THE TIRES THAT ARE PROVIDED ARE SUITABLE FOR WET PAVEMENT. *TR

ON MAY 21, 2010. MY DAUGHTER HAD A BLOW OUT ON HER 2009 HONDA FIT SPORT THAT SHE PURCHASED IN FEBRUARY. TWO WEEKS PREVIOUSLY, SHE HAD THE OIL CHANGED AND THE TIRES ROTATED BY THE DEALER AND NO PROBLEMS WHERE REPORTED. ON MAY 21ST, SHE WAS DRIVING DOWN HWY 99 AT 65 MPH, WHEN THE LOW TIRE PRESSURE LIGHT CAME ON. BEFORE SHE COULD FIGURE OUT WHAT THE LIGHT MEANT, THE BACK REAR DRIVER'S SIDE TIRE BLEW. IT WAS COMPLETELY SEPARATED FROM THE WHEEL ITSELF AT THE WHEEL WITH SOME RUBBER STILL ATTACHED TO THE WHEEL. WE WERE ASSISTED OFF THE HIGHWAY BY CHP BECAUSE THE LOCATION WAS TOO DANGEROUS TO WAIT FOR A TOW. WE HAD AAA RESPOND AND PUT ON THE SPARE AND WE DROVE IT TO THE DEALER. THERE WERE NO OBVIOUS SIGNS OF DAMAGE TO THE TIRE, EXCEPT FOR THE BLOWOUT. I HAD THE DEALER REPLACE THE TIRE (THEY WAIVED THE LABOR) AND HAD THEM THOROUGHLY INSPECT THE REMAINING TIRES FOR DAMAGE. TWO WEEKS LATER, ON JUNE 4TH, THE FRONT DRIVERS SIDE TIRE BLEW OUT WITH NO WARNING AT ALL. SHE IS CERTAIN THAT THERE WERE NO POTHOLES OR DEBRIS IN THE ROADWAY. SHE BARELY MAINTAINED CONTROL OF THE VEHICLE AND GOT IT OFF THE ROADWAY. CHP RESPONDED TO ASSIST HER. THERE WAS A FIST SIZED HOLE IN THE TIRE IN THE SIDEWALL AND THE RIM WAS SEVERELY BENT. THE TOW TRUCK DRIVER WHO RESPONDED ADVISED THAT IT APPEARED TO BE A FAULTY TIRE. WE TOOK THE CAR BACK TO OUR DEALER. AGAIN, THEY ARE CLAIMING IT HAD TO BE A ROAD HAZARD. I AM EXTREMELY CONCERNED FOR MY DAUGHTER'S SAFETY DRIVING THE CAR. I HAVE ASKED THEM TO INSPECT AND PUT IN WRITING THAT THERE IS NOTHING WRONG WITH THE REMAINING TIRES OR TO REPLACE THE TWO LEFT FROM THE INITIAL BATCH OF TIRES, BUT THEY ARE REFUSING. *TR

I HAVE A 2009 TOYOTA CAMRY. JUST AFTER 20,000 MILES, TIRES ARE WORN-OUT. THE DEALER WHO SOLD ME THE NEW CAR ASKED ME TO CHANGE TIRES. I BOUGHT THIS CAR LESS THAN 2 YEARS (A BRAND NEW CAR AT THAT TIME). IF TIRES CAN LAST ONLY 20,000 MILES, THESE TIRES (ON CAMRY) MUST BE POOR QUALITY. I THINK TOYOTA MUST RECALL TO FIX THIS PROBLEM BECAUSE THIS COULD PUT DRIVER/PASSENGERS AT RISK. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) [XXX] . (DEAF AND SIGN LANGUAGE) AND [XXX] ( DEAF AND SIGN LANGUAGE), AND WE TRADED THE 2008 TOYOTA, CAMRY TO LEASE VOLKSWAGEN 2009 JETTA WITH GASOLINE ENGINE LAST JUNE, AND WE HAVE NOT BEEN HAPPY, BECAUSE, NOT SMOOTH RIDE, BETWEEN 35 AND 50 MILE PER MILE, AND, ALSO, NOT SMOOTH RIDE BETWEEN 70 AND 84 MILE PER HOUR, EVEN, ROTATION TIRE AND BALANCE TIRE THIRD OR FOURTH TIME, ... STILL, NOT SMOOTH RIDE, EVEN THE MILE PER GALLON'S POOR, AND MANY. ... THE VOLKSWAGEN DEALERS IN MASSACHUSETTS AND FLORIDA, THEY HAVE BEEN FIXING, AND, STILL, NOT SMOOTH RIDE, MILE PER GALLON'S AND ETC. ... [XXX] AND I HAVE BEEN FED UP. ... EVEN, I DROP OFF MY CAR AT THE TRACY VOLKSWAGEN SHOP IN HYANNIS, MASSACHUETTS, ... EVEN, AT THE ALDEN VOLKSWAGEN SHOP IN FAIRHAVEN, MASSACHUSETTS, AND, ALSO, THE WALLACE VOLSKWAGEN SHOP IN STUART, FLORIDA OCCASIONALLY, ... AND, ... HAPPENED, [XXX] , SERVICE ADVISOR AND JEFF HAW, SUPERVIOR AND/OR MANAGER SERVICE ADVISOR AT WALLACE VOLKSWAGEN IN STUART, FLORIDA, THEY ADVISED ME TO VISIT A FIRESTONE STORE AND REQUEST THEM TO REPLACE THE FOUR TIRES. ...AND, SO, I WENT TO SEE A FIRESTONE TIRE STORE A FEW BLOCKS AWAY FROM WALLACE VOLKSWAGEN DEALER IN STUART, FLORIDA, AND THE FIRESTONE TIRE STORE, THEY SAID, THE TIRES ARE NOT WARRANY, CANNOT REPLACE A TIRE, EVEN A FOUR TIRE AND AT ALL. SO, I REQUEST YOU, TO TELL VOLKSWAGEN COMPANY, HEADQUARTER, TO REPLACE A NEW JETTA WITH DIESEL WITH MICHELIN TIRES AND $250.00 PAYMENT MONTHTLY AND NO DOWN PAYMENT INCLUDING WAIVE EARLY TERMINATE PENTALY, AND, ANY, AND, ANYTHING, AND, ALL, BECAUSE I HAVE NOT BEEN HAPPY AND NOT ENJOY WITH THE NEW LEASE 2009 VOLKSWAGEN WITH GASOLINE. [XXX] P.S. PLEASE TRANSFER US TO PROPERLY TO THE DEPERATURE AND FILE A COMPLIANT AT FEDERAL GOVERMENT, NOT STATE GOVERNMENT IF WE FILE A COMPLIANT A FILE AT WRONG U.S. DEPT. OF NHTS.GOV. *TR

THERE APPEARS TO BE A DESIGN DEFECT RELATIVE TO THE CLEARANCE OF THE FRONT TIRES WITH THE WHEEL WELLS. I WAS DRIVING ON THE FREEWAY AND SUDDENLY HEARD A LOUD THUMPING WHICH I ASSUMED WAS THE TIRES BECAUSE AS I SLOWED, THE NOISE SLOWED AND THEN STOPPED. I GOT TO MY DESTINATION ONLY A FEW MINUTES AWAY AND CHECKED THE TIRES TO FIND THAT THE FURTHEST INTERIOR 1 INCH OF TIRE TREAD OF MY RIGHT TIRE HAD BEEN RIPPED OFF AND EXPOSED A PORTION OF THE STEEL RADIAL. THE REMAINDER OF THE TREAD OF THE RIGHT TIRE WAS IN TACT, AND HAD ABOUT 1/4 INCH OF TREAD, INDICATING TO ME THAT THE TIRES WERE NOT WORN DOWN AT ALL. I HAD 33,000 MILES ON THE CAR, NEARLY ALL FREEWAY. I BELIEVE THAT THE TIRES MAKE CONTACT WITH THE INSIDE OF THE WHEEL WELLS WHEN YOU ATTEMPT TO TURN AS TIGHT AS POSSIBLE, AS IN MAKING A U-TURN. I BASE THIS ON MY RECALLING MAKING SHARP U-TURNS AND HEARING A RUBBING/GRINDING SOUND COMING FROM THE TIRES. I WENT TO THE LEXUS DEALERSHIP IN GLENDALE, CA, AND INFORMED THE SERVICE DEPARTMENT OF MY BELIEF AND SHOWED THEM THE TIRES. THEY STATED THAT THE TIRES WERE NOT DRIVABLE (WHICH WAS OBVIOUS) BUT THAT IT WAS JUST NORMAL WEAR-AND-TEAR. I THEN SHOWED THEM THE REMAINING TREAD ON THE TIRES AND THEIR EXCUSE WAS THAT THE ALIGNMENT MUST BE OFF AND CAUSING THAT PART OF THE TIRE TO WEAR QUICKER. THEY REJECTED MY DEMAND THAT THEY REPLACE THE TIRES ON GROUNDS THAT THE CAR HAD A DESIGN DEFECT. I WAS FORCED TO BUY REPLACEMENT TIRES AT MY EXPENSE. *TR

I HAVE A 2010 CAMRY LE WHICH I PURCHASED THREE WEEKS AGO. THE CAR HAS BRIDGESTONE TURANZA EL 400-02 TIRES, WHICH HAD 689 MILES ON THEM. THE REAR DRIVER SIDE TIRE FAILED AT 60 MPH WHEN THE TREAD SPLIT. AFTER READING ALL THE SIMILAR COMPLAINTS BY OTHER TOYOTA CAR OWNERS, I BELIEVE THESE TIRES ARE DANGEROUS. AFTER A VERY UGLY DISCUSSION WITH THE DEALERSHIP, THE ONE TIRE WAS REPLACED, BUT TOYOTA WOULD NOT REPLACE THE REMAINING THREE. *TR