BRIDGESTONE TIRES Complaints

View complaints related to BRIDGESTONE TIRES. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • BRIDGESTONE DESERT DUELER TIRES
    - WAYNE, PA

    TIRE BLEW OUT; SOUNDED LIKE AN EXPLOSION. *AK (TIRESIZE: P225/70)( DOT NUMBER: TIRE SIZE: P225/70 )

    Source: NHTSA WEB SITE
  • BRIDGESTONE POTENZA TIRES
    - BERKELEY HTS, NJ

    I DROVE OVER A MINOR EXPANSION CRACK IN THE PAVEMENT AND SIDEWALL OF THE RIGHT REAR TIRE TORE. NEXT DAY, A DIFFERENT EXPANSION CRACK CAUSED SIMILAR DAMAGE IN THE LEFT REAR TIRE. (TIRESIZE: 225/45 R17)( DOT NUMBER: TIRE SIZE: 225/45 R17 )

    Source: NHTSA WEB SITE
  • BRIDGESTONE POTENZA TIRES
    - YUCCA VALLEY, CA

    TIRE IS LOW-PROFILE DESIGN STANDARD ON PRIUS. EXPLOSIVE SEPARATION OCCURRED ON DRY ROADWAY WITHOUT DEBRIS. OUTSIDE AIR TEMPERATURE WAS APPROXIMATELY 78 DEGREES. THANK GOODNESS THAT THE TIRE WAS ON THE REAR. DRIVER WAS ABLE TO INITIATE A CONTROLLED STOP FROM THE NUMBER ONE LANE TO THE RIGHT SHOULDER. THE SEPARATION CAUSED DAMAGE TO THE LEFT REAR QUARTER-PANEL, THE ALLOY RIM AND OF COURSE THE TIRE. BRIDGESTONE CUSTOMER CARE WAS CONTACTED AT 800-847-3272 AND I WAS ADVISED THAT THEY WOULD SEND A CLAIM PACKAGE WITHIN 5 DAYS. THERE IS NO REFERENCE NUMBER ASSIGNED. THEY INDICATED THAT THEY WOULD PAY FOR REPAIRS. SERIAL NUMBER FOR ALL 4 TIRES IS: CHA3700. IT IS LIKELY THAT THIS LOT OF TIRES IS ON ALL OF THE PRIUS VEHICLES SITTING AT THE LONG BEACH, CALIFORNIA STORAGE FACILITY. THE TIRE PRESSURE ON THE VEHICLE WAS CHECKED THE DAY BEFORE THE INCIDENT AND ALL TIRES WERE INFLATED ACCORDING TO SPECIFICATIONS. *AK (DOT NUMBER: EL9P TIRESIZE: P17565 R14)

    Source: NHTSA WEB SITE
  • BRIDGESTONE TIRES
    - UNITY, WI

    299-245 RADIAL, REPLACEMENT TIRES ON A WESTERN STAR SEMI, MILAGE UNKNOWN. RIGHT FRONT DIRECTIONAL STEERING TIRE, TREAD CAME OFF IN ONE PIECE. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • BRIDGESTONE FIRESTONE TIRES
    - NEW BERN, NC

    I HAD NOTED THAT MY TIRES WERE ALL FOUR LOOKING BAD FOR NO MORE MILES THAN I HAD ON THE CAR. TIRES HAD BEEN ROTATED EACH TIME THE OIL WAS CHANGED (3000 MILES), SINCE PURCHASING NEW. ON 08/09/00 WENT IN FOR OIL CHANGE AND TIRE ROTATION AND COLONY TIRE SUGGESTED THAT IT WOULD NOT BE SAFE FOR ME TO BE DRIVING WITH TIRES AS THE LEFT REAR HAD THREE SPLITS AND HAD SEPARATED IN ONE PLACE. THE OTHERS SHOWED CRACKS. COLONY TIRE CALLED FIRESTONE TO SEE ABOUT CONSIDERATION FOR THE TIRES. AT THAT TIME HE WAS TOLD OF THE UPCOMING RECALL BUT THESE WERE NO A PART OF RECALL. SINCE THAT TIME I HAVE WRITTEN THE BRIDGESTONEFIRESTONE CO., FORD MOTOR CO.CALLED CELLA FORD, ALSO COLONY TIRE HAS SENT THE TIRES (4) BACK TO FIRESTONE.ALL THIS TO NO AVAIL AS ALL THEY HAVE ON THEIR MIND IS THE RECALL. WHICH DOESN'T PAY FOR MY HAVING TO BUY FOUR NEW TIRES OR RUN THE RISK OF A FATAL ACCIDENT DRIVING IN 90+ DEGREE WEATHER. *AK (TIRESIZE: 225-70-15)( DOT NUMBER: TIRE SIZE: 225-70-15 )

    Source: NHTSA WEB SITE
  • BRIDGESTONE TIRES
    - KANSAS CITY, MO

    TIRES ON NEW VEHICLE CANNOT BE USED FOR WINTER DRIVING WITHOUT PLACING DRIVER'S SAFETY AT RISK. NO DISCLOSURE TO CONSUMER AT TIME OF PURCHASE. OWNERS IN COLD WEATHER STATES STRANDED, RUNNING INTO DITCHES, OR HAVING NEAR ACCIDENTS. LEXUS WILL NOT REPLACE UNSAFE TIRES, BUT WILL SELL OWNERS NEW WINTER/ALL SEASON TIRES TO PLACE ON VEHICLE. DRIVER SAFETY IS AT RISK. (TIRESIZE: 215/45ZR17)( DOT NUMBER: TIRE SIZE: 215/45ZR17 )

    Source: NHTSA WEB SITE
  • BRIDGESTONE TIRES
    - SEGUIN, TX

    TIRES WERE IN GOOD SHAPE, COMPLETE SEPERATION OF TIRE WALL WITHOUT ANY WARNING. OUTSIDE TEMP. APPROX . 53 DEGREES. (DOT NUMBER: ELMTCLL239 TIRESIZE: P245/70R16)

    Source: NHTSA WEB SITE
  • BRIDGESTONE FIRESTONE TIRES
    - CADOTT, WI

    BRIDGESTONE/FIRESTONE TIRES WERE ON MY NEW TRUCK AT TIME OF PURCHASE. I REPLACED THEM ON 09/20/97 BECAUSE THEY WERE BAD TIRES; THEY WOULD NOT HOLD AIR AND NEEDED TO BE REPLACED FOR A SERIOUS ACCIDENT OCCURRED. I HAVE A PHOTOCOPY OF MY RECEIPT AND THE ORIGINAL TIRES IN MY GARAGE. WHEN I CONTACT BRIDGESTONE/FIRESTONE, THEY WILL NOT ACCEPT A PHOTOCOPY RECEIPT. THE STORE CAN NO LONGER PROVIDE AN ORIGINAL RECEIPT. I FEEL THAT I AM ENTITLED TO REIMBURSEMENT OF THESE TIRES BECAUSE I RECEIVED A RECALL LETTER AND THE FACT THAT I COULD STILL HAVE THESE TIRES ON MY VEHICLE, BUT DON'T BECAUSE THEY WERE DANGEROUS. PLEASE RESPOND. *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

    Source: NHTSA WEB SITE
  • BRIDGESTONE TIRES
    - NORTH LIBE, IN

    CONSUMER SEEKING REIMBURSEMENT FROM BRIDGESTONE FOR REPLACEMENT OF 4 NEW TIRES, TIRES WERE 50,000 MILE TIRES, WHICH LASTED FOR ONLY 3,592 MILES. THE TIRES ARE P215/75SR15. *CJ

    Source: CONSUMER LETTER
  • BRIDGESTONE TURANZA T TIRES
    - JACKSONVILLE, FL

    I HAVE HAD TO REPLACE (4) SETS OF BRIDGESTONE AND FIRESTONE TIRES ON MY '97 AVALON DUE TO HYDROPLANEING, POOR WEAR QUALITY AND SUBSTANDARD PERFORMANCE. I HAVE HAD NOTHING BUT FIRESTONE & BRIDGESTONE TIRES ON THIS CAR SINCE I PURCHASED IT NEW. YET, I HAVE SPENT CLOSE TO $2000.00 AND ALOT OF MY TIME TO REPLACE TIRES THAT HAVEN'T HELD UP TO THE PERFORMANCE AND QUALITY "AS ADVERTISED"! ON 11/16/00, I SPENT AN ADDITIONAL $543.15 REPLACEMY LAST SET OF BRIDGESTONE TIRES WITH MICHILEN 205/60/15 TIRES. I ALSO HAVE A 1988 TOYOTA 4-RUNNER WITH 230,000 MILES ON IT. FROM THE DAY I BOUGHT IT NEW, I HAVE HAD NOTHING BUT BRIDGSTONE DESSERT DEULER'S ON IT. THE LAST SET OF B/S DESSERT DUELERS I PURCHASED FOR MY 4-RUNNER WERE SO POORLY BUILT, THAT I WENT THROUGH 8 (EIGHT) TIRES TO FIND FOUR GOOD ONES; BECAUSE THEY WERE ALL OUT OF ROUND AND HOPPING. ON 11/15/00, I WAS FORCED TO REPLACE MY 4-RUNNER TIRES WITH MICHELIN TIRES AS WELL. I HAVE BEEN A TRUE BRIDGESTONE/FIRESTONE TIRE DIEHARD UNTIL THESE MOST RECENT PROBLEMS. BUT I GOT TO THE POINT THAT I FELT THAT THE SAFETY OF MY FAMILY AND I WAS AT RISK DUE TO THE POOR QUALITY AND PERFORMANCE BRIDGESTONE/FIRESTONE HAD ADVERTISED THEIR TIRES TO BE. I AM REQUESTING A FULL INVESTIGATION BY NHTSA AND THE BRIDGESTONE/FIRESTONE COMPANY. I HAVE ALL THE DOCUMENTATION TO SUPPORT MY CLAIM. PLEASE FEEL FREE TO CALL ME AT (904) 223-9549 IF YOU HAVE FURHTER QUESTIONS OR I MAY ASSIST IN ANY WAY. THANK YOU IN ADVANCE FOR YOUR HELP. RESPECTFULLY, JOHN M. GRAVES. *AK (TIRESIZE: P20565HR15)( DOT NUMBER: TIRE SIZE: P20565HR15 )

    Source: NHTSA WEB SITE