BRIDGESTONE TIRES Complaints

View complaints related to BRIDGESTONE TIRES. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • BRIDGESTONE DUELER H/L 400 TIRES
    - RUMFORD, RI

    HAVE THE BRIDGESTONE TIRES STOCK THAT COME WITH THE 2008 HIGHLANDER. THEY DIDN'T EVEN MAKE IT 28000 MILES. WHILE LOOKING UP THE TIRE ON THE MANUFACTURERS SITE, THEY DON'T EVEN HAVE A MILEAGE RATING. WE COMPLAINED TO THE TOYOTA CUSTOMER CARE SITE AND NEVER RECEIVED SO MUCH AS AN ACKNOWLEDGMENT. COMPLAINED TO THE TOYOTA DEALERSHIP AND WERE TOLD THAT TOYOTA SACRIFICES THE MILEAGE OF THEIR TIRE SO THAT WE GET A BETTER RIDING TIRE. IN OTHER WORDS, TOUGH. *TR

    Source: NHTSA WEB SITE
  • BRIDGESTONE INSIGNIA SE200 TIRES
    - FRESNO, CA

    BRIDGESTONE TIRES 026325 INSIGNIA SE200 BL P185/65R15 86/S 65,000 MILE TIRES TORE AT 57,000 MILES CAUSING WHEEL TO SHAKE AND ALMOST HAVE SEVERAL ACCIDENTS. I TOOK CAR IN TO MECHANIC THINKING I NEEDED A BALANCE AND HE TOOK OFF MY TIRES SHOWING THAT 3 OUT OF 4 THEM WERE TEARING. THESE TIRES WERE MANUFACTURED IN 2006 AND SHOULD NOT BE TEARING BY THEMSELVES. MECHANIC SAID THE WEAR ON THE TREAD AND EVERYTHING ELSE WAS NORMAL AND TEARING WAS NOT CAUSED BY ANY MECHANICAL OR VEHICLE MALFUNCTION. I CONTACTED FIRESTONE AND BRIDGESTONE AND WAS NOT ASSISTED. I WAS ABLE TO KEEP ONE TIRE AND HAVE IT IN MY GARAGE FOR EVIDENCE. THESE TIRES WERE PURCHASED AFTER I ALREADY HAD MY VEHICLE AND DID NOT ORIGINALLY COME WITH THE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • BRIDGESTONE DUELER H/L 400 TIRES
    - MONROE, WI

    TURNING RIGHT FROM CITY HIGHWAY TO CITY STREET AT ABOUT 15 MPH AND RR TIRE HAD SIDEWALL BLOWOUT. HAD TO REPLACE TIRE WITH SAME BRAND AS ONLY BRIDGESTONE AND TOYO MAKE A TIRE THIS SIZE FOR 2009 TOYOTA HIGHLANDER. 245/55R19. *TR

    Source: NHTSA WEB SITE
  • BRIDGESTONE POTENZA TIRES
    - CHARLOTTE, NC

    TL* THE CONTACT OWNS A 2008 MERCEDES BENZ SLK280. THE VEHICLE WAS EQUIPPED WITH BRIDGESTONE POTENZA TIRES, TIRE SIZE 225/4.5/17. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN HE HEARD A LOUD NOISE COMING FROM THE OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER TRAVELING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR DIFFERENT TIMES WHERE THE TECHNICIAN INFORMED THAT BOTH REAR TIRES EXHIBITED UNEVEN TREAD WEAR. ALSO, THE VEHICLE WAS TAKEN TO THE TIRE DEALER ON SIX SEPARATE OCCASIONS. THE TECHNICIAN STATED THE VEHICLE REQUIRED AN ALIGNMENT AND TIRE ROTATION. AN ALIGNMENT WAS PERFORMED ON THE VEHICLE. HOWEVER, THE FAILURE CONTINUED. THE TIRE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THAT THE TIRES WERE NOT DESIGNED TO BE INSTALLED ON THE VEHICLE. THERE HAD BEEN NO ADDITIONAL REPAIR OR TIRE REPLACEMENT AT THE TIME OF THE COMPLAINT. THE CONTACT WAS DISPLEASED TO KNOW THAT THE INCORRECT TIRES WERE INSTALLED ON THE VEHICLE BY THE TIRE DEALER. THE FAILURE MILEAGE WAS 25,000. DOT NUMBER WAS 7GH8L4T2108.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • BRIDGESTONE TIRES
    - SEAFORD, NY

    LTR FWD ON BEHALF OF (NY) RE HIS LEASED 2009 TOYOTA CAMRY LE DEFECTIVE TIRES, AFTER BEING DRIVEN ONLY 25,000 MILES THE TIRES ARE WORN, REPLY TO MASSAPEQUA PARK , NY OFC. *KB THE CONSUMER STATED THE TIRES WERE ALWAYS PROPERLY INFLATED AND ROTATED. THE CONSUMER CONTACTED BRIDGESTONE TO INQUIRE ABOUT A REPLACEMENT PRICE, BUT WAS TOLD THEY COULD NOT OFFER ANY ASSISTANCE BECAUSE TOYOTA HAD CONTRACTED TO HAVE THEIR AUTOMOBILES EQUIPPED WITH LOWER RATED MILEAGE TIRES IN ORDER TO ACHIEVE A HIGHER MPH. *JB

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • BRIDGESTONE POTENZA G019 GRID TIRES
    - NASHVILLE, TN

    HAVE POTENZA G 019 GRID TIRES MADE BY BRIDGESTONE,,,AS THEY WEAR THEY KEEP GETTING LOUDER AN LOUDER,,,I HAVE DONE EVERY THING BY HERE TIRE BOOK,,,AND STILL THEY ARE LOUD,,,READ SOME OF THE REVIEWS ON TIRE RACK.COM ITS CRAZY. *TR

    Source: NHTSA WEB SITE
  • BRIDGESTONE ALL SEASON TIRES
    - RICHMOND, VA

    I PURCHASED A 2007 CHEVROLET COBALT IN 2006 , THEY SOLD ME THE VEHICLE THAT THEY USED FOR TEST DRIVING, WHICH I TOLD THEM WAS OUT OF LINE AND THEY STILL MADE ME PURCHASE IT. I BOUGHT IT BACK A WEEK LATER AND THEY HAD TO LINE IT UP BECAUSE IT WAS ALL OVER THE ROAD. A MONTH LATER, THE STEERING WHEEL WOULD NOT TURN, THE SERVICE DEPARTMENT TOLD ME I HAD TO PAY $1200.00 TO GET IT FIXED UNTIL I NOTIFIED THE DISTRICT MANAGER AND HE MADE THEM FIX IT.THEN THE SECURITY AIR BAG LIGHT STAYED ON AND IT WOULD NOT PASS INSPECTION AND THEY TRIED TO MAKE ME PAY FOR THAT. I HAVE BEEN SPENDING MONEY ON TIRES ALL THE TIME, SPEND MONEY ON BRAKES ALL THE TIME, HAVE PROBLEMS WITH THE ELECTRICAL UNITS TO THE RADIO KEEPS GOING OUT, BEARINGS IN THE WHEEL IS GONE, AND IT KEEPS CUTTING OFF. I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED THIS VEHICLE. I GOT A LETTER FOR THE RECALL FOR THE POWER STEERING AND WHEN I GOT MY CAR BACK, THE CHECK ENGINE LIGHT STAYS ON, THEY MESSED UP MY BOOT AND NOW TELLING ME I NEED TO FIX IT WHEN THEY HAD SOMEONE TO DRIVE MY CAR FOR 12 MILES. NOW ALL I GET IS A LOT OF DISRESPECT FROMTHEM AND THEY DON'T WANT TO REPAIR WHAT THEY MESSED UP. I ALSO WANTED TO PURCHASE ANOTHER CAR LAST MONTH FOR MY SON WHO GRADUATED FROM COLLEGE AND I HAD TO LOOK THROUGH THE WINDOWS TO SEE VEHICLES INSTEAD OF THE SALESMAN OPENING THE DOOR AND LETTING ME LOOK IN THE INSIDE. MIND YOU I BOUGHT A 16,000.00 CAR FROM THEY AND THAT'S HOW THEY APPRECIATE MY BUSINESS. I AM HEART BROKEN BECAUSE I FEEL AS IF I WAS ROBBED OF MY MONEY. I SHOULD NOT HAVE BEEN GIVEN A CAR THAT THEY USE FOR TEST DRIVING. ALSO THE SECURITY AIRBAG LIGHT WOULD NOT GO OFF AND THEY WOULD NOT LET IT PASS INSPECTION. *TR

    Source: NHTSA WEB SITE
  • BRIDGESTONE TURANZA EL41 TIRES
    - BAKERSFIELD, CA

    ON MAY 21, 2010. MY DAUGHTER HAD A BLOW OUT ON HER 2009 HONDA FIT SPORT THAT SHE PURCHASED IN FEBRUARY. TWO WEEKS PREVIOUSLY, SHE HAD THE OIL CHANGED AND THE TIRES ROTATED BY THE DEALER AND NO PROBLEMS WHERE REPORTED. ON MAY 21ST, SHE WAS DRIVING DOWN HWY 99 AT 65 MPH, WHEN THE LOW TIRE PRESSURE LIGHT CAME ON. BEFORE SHE COULD FIGURE OUT WHAT THE LIGHT MEANT, THE BACK REAR DRIVER'S SIDE TIRE BLEW. IT WAS COMPLETELY SEPARATED FROM THE WHEEL ITSELF AT THE WHEEL WITH SOME RUBBER STILL ATTACHED TO THE WHEEL. WE WERE ASSISTED OFF THE HIGHWAY BY CHP BECAUSE THE LOCATION WAS TOO DANGEROUS TO WAIT FOR A TOW. WE HAD AAA RESPOND AND PUT ON THE SPARE AND WE DROVE IT TO THE DEALER. THERE WERE NO OBVIOUS SIGNS OF DAMAGE TO THE TIRE, EXCEPT FOR THE BLOWOUT. I HAD THE DEALER REPLACE THE TIRE (THEY WAIVED THE LABOR) AND HAD THEM THOROUGHLY INSPECT THE REMAINING TIRES FOR DAMAGE. TWO WEEKS LATER, ON JUNE 4TH, THE FRONT DRIVERS SIDE TIRE BLEW OUT WITH NO WARNING AT ALL. SHE IS CERTAIN THAT THERE WERE NO POTHOLES OR DEBRIS IN THE ROADWAY. SHE BARELY MAINTAINED CONTROL OF THE VEHICLE AND GOT IT OFF THE ROADWAY. CHP RESPONDED TO ASSIST HER. THERE WAS A FIST SIZED HOLE IN THE TIRE IN THE SIDEWALL AND THE RIM WAS SEVERELY BENT. THE TOW TRUCK DRIVER WHO RESPONDED ADVISED THAT IT APPEARED TO BE A FAULTY TIRE. WE TOOK THE CAR BACK TO OUR DEALER. AGAIN, THEY ARE CLAIMING IT HAD TO BE A ROAD HAZARD. I AM EXTREMELY CONCERNED FOR MY DAUGHTER'S SAFETY DRIVING THE CAR. I HAVE ASKED THEM TO INSPECT AND PUT IN WRITING THAT THERE IS NOTHING WRONG WITH THE REMAINING TIRES OR TO REPLACE THE TWO LEFT FROM THE INITIAL BATCH OF TIRES, BUT THEY ARE REFUSING. *TR

    Source: NHTSA WEB SITE
  • BRIDGESTONE TIRES
    - MCCORMICK, SC

    I HAD TO REPLACE THE TIRES ON MY 2009 CAMRY AT AROUND 25,000 MILES. THE LOW PRESSURE TIRE LIGHT CAME ON AFTER I HAD JUST HAD IT SERVICED. THE MASTER MECHANIC AT WORK CHECK THE TIRE PRESSURE AND EACH TIRE WAS 8 - 10 POUNDS LOW ON PRESSURE. I TOOK IT TO TOYOTA IN NORTH AUGUSTA, SC AND THE RUDE SERVICE MANAGER TOLD ME THAT WHEN I HAD IT SERVICED A TOP TECHNICAL SIGNED OFF AS ROTATING AND AIRING THE TIRES AND THAT HAD IT BEEN ANOTHER TECHNICIAN HE MIGHT BELIEVE THEY DIDN'T AIR THE TIRES. HE ONLY AIRED THE TIRES, DIDN'T CHECK VALVE STEMS OR FOR TIRE DEFECTS. THE LIGHT KEPT COMING ON AND I WENT BACK A COUPLE MORE TIMES I BELIEVE. HE FINALLY DETERMINED MAKING THE STATEMENT "THIS IS COMMON. SINCE IT WAS MY SECOND CAMRY I DISAGREED WITH HIM AND THEN HE RESPONDED "IT IS COMMON IN THIS MODEL". HE SAID YOU COULD DRIVE OUT OF HERE RIGHT NOT AND IT MIGHT COME ON AGAIN.....I REPLIED "I'M NOT BUYING THIS AND LEFT". THE LIGHT DID COME BACK ON WITHIN THE WEEK OR TWO. I LOOKED AT MY FRONT TIRES AND WAS SHOCKED! THE FRONT TIRES WERE WORN OUT WITH HARDLY NO TREAD LEFT ON THEM. I IMMEDIATELY TOOK IT TO A TIRE DEALER AND REPLACED THE "FIRESTONE BRIDGESTONE" TIRES WITH ANOTHER BRAND OF TIRE...........THAT HAS BEEN NEARLY 5,000 AGO AND THE LIGHT HAS NEVER TURNED ON. THERE IS A DEFINITE DEFECT HERE WITH THE CAR OF TIRE DEALER. TIRES SHOULD LAST A LONG LONGER THAN 20,000 TO 25,000 MILES ON A NEW CAR ESPECIALLY. IF OTHERS ARE EXPERIENCING THIS PROBLEM, TOYOTA NEEDS TO BE REIMBURSING CAR OWNERS FOR REPLACEMENT TIRES....MAYBE THEY PURCHASED DEFECTIVE PARTS AT A LOW COST JUST LIKE THEY DID WITH THE BRAKES....HAD I NOT TAKEN CARE OF THE TIRE PROBLEM IT COULD HAVE RESULTED IN A BLOW OUT AND ENDANGERING OF MY LIFE AND OTHERS. THE SERVICE MANAGER WAS EXTREMELY RUDE AND DID NOT MAKE ANY ATTEMPT TO RESEARCH FOR AN EXISTING PROBLEM, WHICH BECAME EVIDENT AFTER A FEW TRIPS IN THERE. HIS AND TOYOTA'S DISREGARD FOR SAFETY HAS REALLY CHANGED MY OPINION OF TOYOTA. *TR

    Source: NHTSA WEB SITE
  • BRIDGESTONE TURANZA EL400 TIRES
    - TROY, MI

    I HAVE A 2009 TOYOTA CAMRY. JUST AFTER 20,000 MILES, TIRES ARE WORN-OUT. THE DEALER WHO SOLD ME THE NEW CAR ASKED ME TO CHANGE TIRES. I BOUGHT THIS CAR LESS THAN 2 YEARS (A BRAND NEW CAR AT THAT TIME). IF TIRES CAN LAST ONLY 20,000 MILES, THESE TIRES (ON CAMRY) MUST BE POOR QUALITY. I THINK TOYOTA MUST RECALL TO FIX THIS PROBLEM BECAUSE THIS COULD PUT DRIVER/PASSENGERS AT RISK. *TR

    Source: NHTSA WEB SITE