BRIDGESTONE TIRES Complaints
View complaints related to BRIDGESTONE TIRES. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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BRIDGESTONE TURANZA EL400 TIRES- BREESE, IL
NOTICED EXCESSIVE VIBRATION WHILE DRIVING THE CAR IN THE EXPRESSWAY AND THOUGHT THAT MUST BE TIME TO ROTATE TIRES SO I PULLED IN MY GARAGE AND NOTICED BOTH REAR TIRES HAVE BUMPS AND EXCESSIVE WEAR WHILE FRONT ONES LOOK LIKE NEW. CURRENT MILEAGE IS 31,591 AND NOTICED THIS BEEN HAPPENING AND SLOWLY GETTING WORSE. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE TURANZA EL 400 TIRES- RALEIGH, NC
TL*THE CONTACT OWNS A 2007 HONDA CIVIC. THE VEHICLE HAS BRIDGESTONE TURANZA EL400 TIRES, SIZE P205/55R16. WHILE WASHING THE VEHICLE, THE CONTACT DISCOVERED A BUBBLE COMING FROM THE SIDEWALL OF A TIRE. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 12,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE POTENZA TIRES- CHATSWORTH, CA
I OWN A 2006 BMW 530I WITH 37,000 MILES ON ORIGINAL SET OF BRIDGESTONE RFT TIRES 275/40 R1893Y. THESE ARE LOW PROFILE TIRES AND ON NOV 16, 07 < BROUGHT MY CAR IN FOR A TIRE CHECK AT THE DEALER. THEY DETERMINED THAT THE RT REAR WHEEL WAS CRACKED AND HAS DAMAGED THE TIRE. THIS THEY SAID WAS NOT COVERED UNDER WARRANTY AS THEY SAY THAT IT WAS DAMAGED FROM A POT HOLE. I SAID THAT I HAVE BEEN DRIVING CARS LIKE CADILLAC, MERCEDES, CORVETTE AND NEVER BROKE A WHEEL. THEY WOULD NOT COVER IT AND IT COST ME $900. NOW ON APRIL 11, 2008, I WENT TO MY TIRE DEALER THAT I HAVE BEEN BUYING TIRES FROM FOR 20+ YEARS. HE SAID THE LEFT REAR AND FRONT WHEELS WERE CRACKED AND ALSO RUINED THE LEFT REAR TIRE. I AM VERY UNHAPPY AND WOULD LIKE TO KNOW IF THE BMW 18" WHEELS ON THE ABOVE MENTIONED TIRES ARE DEFECTIVE. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE POTENZA TIRES- HOUSTON, TX
I INSTALLED THE AFTERMARKET MAZDASPEED LOWERING SPRINGS ON MY MAZDASPEED3, CAREFULLY FOLLOWING THE SUPPLIED INSTRUCTIONS. THE INSTRUCTIONS REQUIRE REMOVING THE BUMP STOPS FROM THE STRUT MOUNTS. I THOUGHT THIS WAS STRANGE, BUT I DID IT, AND LATER FOUND THAT MY RIGHT-FRONT TIRE TREAD SURFACE HAD MADE CONTACT WITH THE TOP OF THE INSIDE OF THE FENDER. THE RESULT WAS DEEP CIRCUMFERENTIAL GROOVES IN THE TIRE, AND THE PLASTIC FENDER LINER WAS COMPLETELY WORN AWAY IN ONE AREA. THIS IS POTENTIALLY VERY DANGEROUS SINCE IT COULD LEAD TO A TIRE BLOWOUT. AND YES, I AM CERTAIN THAT THE INSTRUCTIONS SHOW THE REMOVAL OF THE BUMP STOPS. I HAVE THE INSTRUCTIONS AND PHOTOS OF THE DAMAGE. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE POTENZA RE92 TIRES- LONG BEACH, CA
DEAR NHTSA: I BELIEVE THERE SHOULD BE A RECALL ON THIS TIRE : BRIDGESTONE RE 92 225/50VR17. THESE TIRES ARE ORIGINAL TIRES FROM MY VEHICLE: 2000 INFINITI I30I HERE IS MY COMPLIANT: ABOUT 1 YEAR AGO I DISCOVERED BY ACCIDENT THAT ONE OF MY TIRE HAD A TIRE TREAD SEPARATION. BRIDGESTONE WAS AT THE TIME KIND ENOUGH TO REPLACE THAT TIRE FOR FREE. HOWEVER, NOW I FIND OUT THE OTHER 3 TIRES ARE DOING THE SAME THING. I TRIED CALLING THE FIRESTONE/BRIDGESTONE CORPORATION, BUT MANAGER (NAME ROGER FROM PORTLAND. OR) SAID THESE TIRES ARE OUT OF WARRANTY AND THERE IS NOTHING THEY CAN DO FOR ME. I THINK THERE SHOULD BE A RECALL ON THESE TIRES. THESE TIRES WERE NEVER ABUSED IN ANYWAY. THE CAR IS ALWAYS PARK IN THE GARAGE WHEN POSSIBLE. NO ALIGNMENT PROBLEM WITH THE CAR. YES, I KNOW THESE TIRES ARE OUT OF WARRANTY AFTER 5 YEARS, BUT THESE TIRES SHOULDN'T SEPARATE WHEN THERE ARE SUFFICIENT AMOUNT OF TREAD LEFT. IN ADDITION, THESE TIRES ARE CONSIDERED HIGH PERFORMANCE TIRES COSTING ABOUT $175 PER TIRE. PLEASE FIND OUT IF OTHER VEHICLES WITH THESE TIRES HAD A BLOWOUT. THANK YOU. SINCERELY, MICHAEL *TR
Source: NHTSA WEB SITE -
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BRIDGESTONE TURANZA EL42 TIRES- PRINCETON, NJ
TL*THE CONTACT OWNS A 2006 BMW 330CI. THE VEHICLE HAS BRIDGESTONE TURANZA EL42, SIZE P235/45R17 TIRES. THE CONTACT STATED THAT HE FELT AS IF HE WAS DRIVING A 4X4 TRUCK BECAUSE THE TIRES WERE BECOMING WORN. THE FAILURE HAS OCCURRED ON ALL FOUR TIRES. HE CALLED BRIDGESTONE AND THEY ADVISED HIM TO CALL THE DEALER. THE FAILURE MILEAGE WAS 12,000 AND CURRENT MILEAGE WAS 24,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE DUELER H/T 684 II TIRES- TORRANCE, CA
TL*THE CONTACT OWNS A 2005 HONDA CRV. THE VEHICLE HAS BRIDGESTONE DUELER H/T 684 II, SIZE P245/70R16 TIRES. WHILE DRIVING 60 MPH, THE CONTACT HEARD A CLICKING SOUND AND THE VEHICLE BEGAN DRIVING ROUGHLY. HE STOPPED THE VEHICLE AND NOTICED THAT THE TIRE TREAD CAME OFF AND WAS ROLLING ACROSS THE ROAD. ROADSIDE ASSISTANCE ARRIVED TO REPLACE THE TIRES. EIGHT MONTHS EARLIER, THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE TIRES ROTATED, BUT NO ONE INFORMED HIM OF ANY TIRE FAILURE. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, DOT NUMBER, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 51,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE TURANZA EL400-02 TIRES- MATTESON, IL
MY 2007 BUICK LUCERNE, CXS WITH BRIDGESTONE TURANZA EL400-02 245/50/18 99H TIRES EQUIPPED, VIBRATES ON THE ROAD AT HIGHWAY SPEEDS. IT IS REALLY DANGEROUS CORNERING AND OUTRIGHT UNSTABLE DRIVING. I HAD MY TIRES BALANCED AT DISCOUNT TIRE AT, NO IMPROVEMENT. I WENT TO ARNIE BAUER DEALER WHO ROAD FORCED BALANCED THEM AND FOUND 2 BAD TIRES. THEY REPLACED THESE 2 BAD TIRES, SLIGHT IMPROVEMENT BUT STILL VIBRATIONS. THEY STATED "NO MORE THEY COULD DO FOR MY CAR" AND "THIS IS JUST HOW THESE CARS RIDE." I OPENED GM SERVICE TICKET 71-609196985. AMADA BORG,GM CUSTOMER SERVICE, WORKED WITH A GM AREA REP. FOR IL. I WAS DENIED TO SPEAK DIRECTLY WITH THE REP. GM HAD TO GO ALONG WITH ARNIE BAUER'S EVALUATION, AND THE REP STATED THEY COULD NOT GET ME NEW TIRES. I THEN DID SOME SEARCHING ON THE INTERNET AND FOUND A FORUM ON EDMUNDS.COM(HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F60B1/0). THERE ARE 18 OR MORE PAGES DETAILING FOLKS NIGHTMARE WITH THE SAME ISSUE I AM HAVING. IT APPEARS MANY FOLKS ARE HAVING VIBRATION ISSUES WITH THE LUCERNE. SOME FOLKS HAD THE ISSUE RESOLVED WITH TIRE CHANGES TO MICHELIN HX MXM4 TIRES. I SENT THIS INFORMATION TO GM AND HAD IT ADDED TO MY SERVICE REQUEST FILE. NEXT I WENT TO BILL KAY TO SEE IF THEY COULD HELP ME. THEY DID A TIRE BALANCE AND I STILL HAVE A VIBRATION. THEY STATED THEY COULD NOT GET ME THE MICHELIN TIRES. THIS ISSUE WILL LEAD TO SOME CATASTROPHIC EVENT IF NOT ADDRESSED. ALL I REALLY WANTED WAS THE DEALER TO REPLACE THE TIRES WITH MICHELINS AS IT SEEMS TO SOLVE MANY OTHERS' PROBLEMS. I THINK GM OR BRIDGESTONE NEEDS TO BE INVESTIGATED ON THIS. ALSO, I WENT TO 2 DEALERSHIPS AND TEST DROVE 4 BRAND NEW 2008 LUCERNES AND THEY ALL VIBRATE EVEN WORSE THAN MY CAR. THEY ALL HAVE THE SAME TIRES. I SPENT TOO MUCH MONEY FOR A CAR TO RIDE SO POORLY AND THEN BE TOLD THIS IS HOW IT WAS DESIGNED. MORE IMPORTANTLY, I THINK THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE LOOSES CONTROL AND HAS A SERIOUS ACCIDENT. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE TURANZA T TIRES- CHATTANOOGA, TN
TL*THE CONTACT OWNS A 2006 ACURA TL. AFTER THE VEHICLE WAS PURCHASED, THE TIRE PRESSURE BEGAN TO FAIL. THE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS RETURNED TO THE DEALER A FEW DAYS LATER. THE DEALER CHECKED THE TIRE PRESSURE AND ADDED MORE AIR TO THE TIRES. THE CONTACT WENT HOME ONLY TO RETURN TO THE DEALER WITH THE SAME FAILURE. THE DEALER CHANGED THE VALVE STEM, BUT THAT DID NOT CORRECT THE FAILURE. AFTER SEVERAL ATTEMPTS TO REPAIR THE VEHICLE, THE DEALER COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 16 AND CURRENT MILEAGE WAS 20,000. UPDATED 4/25/08 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE UNKNOWN TIRES- CINCINNATI, OH
PURCHASED IN JAN 06. BY SEPT 11, 2006 STEERING WHEEL BECAME TIGHT AND HEARD NOISE UNDER CAR WHEN DRIVING. STEERING SHAFT WAS BINDING AND HAD TO BE REPLACED; COULD NOT LOCATE NOISE. SAID MAY BE RELATED TO STEERING SHAFT. SEPT 20, 2006, TOOK CAR BACK TO DEALERSHIP FOR NOISE UNDER VAN AGAIN; WAS TOLD E-BRAKE CABLE WAS HITTING REAR SUSPENSION. FEBRUARY 11, 2007, HAD TO REPLACE FRONT WORN TIRES WITH ONLY 23, 275 MILES ON CAR AND HAVE AN ALIGNMENT. MARCH 9, 2007, TRACTION CONTROL AND ABS LIGHTS COMING ON AS WELL AS VEHICLE SHAKING. WAS TOLD FRONT BRAKES WERE 100% WORN AND BACK BRAKES WERE 80% WORN AND WOULD NOT BE REPLACED UNDER WARRANTY BECAUSE THIS WAS NORMAL WEAR AND TEAR.(ONLY HAD 23,989 MILES ON VAN). APRIL 19, 2007, HEARD NOISED WHILE DRIVING, HEARD SOMETHING LIKE A SPRING POP, SERVICE ENGINE LIGHT WAS COMING ON, AND IT WAS STALLING WHEN TRYING TO START. BOTH SWAY BARS HAD TO BE REPLACED, SPRING POP WAS RELATED TO SWAY BARS, AND THEY COULD NOT FIND A PROBLEM RELATED TO THE LAST TWO. NOW A YEAR LATER WITH ONLY 39,000, I HAVE TO TAKE MY CAR IN FOR NEW BRAKES AGAIN. AND MY FRONT TIRES ARE WORN AND NEED TO BE REPLACED AGAIN!!!!! I ALSO HAD PROBLEMS WITH MY DOORS NOT CLOSING; AFTER THEY WIPED OFF THE LITTLE MAGNETS AT THE BOTTOM SOMETIMES THEY STILL DON'T WANT TO CLOSE. *TR
Source: NHTSA WEB SITE