MICHELIN TIRES Complaints

Michelin Primacy AS 235/55 R19 - OEM tires on Hyundai Ioniq5 acquired new in September 2023 - mileage at the time of incident 10,800 miles Front tire started went off balance causing steering wheel vibrations and shaking that increased with speed - car was not drivable above 55MPH due to excessive shaking and vibrations of steering wheel - this presents safety concern as it may lead to loss of control and excessive wear and tear on other suspension / wheel components. I took the vehicle to a local tire shop (Town Fair Tire in Norwalk CT - authorized dealer of Michelin tires) - got wheels rotated, balances and alignment adjusted. The issue persisted - on the second visit tire shop dismounted one of the tires and discovered internal foam band unglued and clumped on one side of the tire causing off-balance. The shop recommended removal of the foam material and rebalancing of the tire to correct the manufacturing error.

The tread is separating from the tire in chunks. Never seen this in a 21000 mile factory Michelin tire let alone any other tire before. It exposes the core of the tire which is a safety hazard. Called Michelin and they were only concerned about the warrantee, not the safety.

The contact owns a 2019 Ford F-150 equipped with Michelin Tires, Tire Line: Defender LTX, Tire Size: 275/65/R18, DOT Number: [XXX] . The contact stated that after a visual inspection, he observed that the front passenger’s side tire rib was cracked and separating from the tire body, exposing the steel belts. The vehicle was taken to the dealer, who was unable to diagnose the failure but determined the failure to be an abnormal safety hazard. The tire was replaced, but the contact had since observed the failure occurring in the remaining tires. The manufacturer was not notified of the failure. The failure mileage was 35,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Michelin Pilot Sport 4S 295/30 ZR 21 102Y extra load Purchased Oct 2021, estimated 12,000 miles on vehicle and tire. Tire split along inside corner, nearly all the way around the tire. No warning, instant loss of pressure. No significant wear on the outside corner or the tread. Previously happened earlier in the year on the passenger side rear tire.

215/55R17 94V BSW. . Contacted Michelin about two (2) of the four (4) tires DO Not have the date of manufacture on side wall. These tires are direction specific. They should known that. Maybe the date of manufacture is on the inside wall but they should known the the tire is DIRECTIONAL and be on Both sides. I am not going to jack up my vehicle and remove the tire to check the code (IF it is only on one sidewall). Will Return tires to Costco where purchased. Michelin has not responded to my emails...

The contact owns a 2019 Toyota Camry equipped with Michelin Tires, Tire Line: Energy Saver A/S, Tire Size: 215/55/R17, DOT Number: 1653F. The contact stated while his wife was driving 70 MPH with him in the passenger’s site seat, the driver’s side rear tire experienced a blowout and the vehicle skidded. The contact's wife was able to pull to the side of the road. The contact stated that Roadside Assistance replaced the tire with the spare tire. The vehicle was then towed to the Toyota dealer, where the contact was informed that the rim was damaged. The dealer informed the contact that both the rim and the rear driver's side tire needed to be replaced. The rim and tire were replaced under Road Hazard insurance. The tire was a replacement tire. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The vehicle failure mileage was approximately 30,971. The tire failure mileage was approximately 2,166.

The contact owns a 2024 GMC Sierra 3500 equipped with Michelin Tires, Tire Line: Primacy, Tire Size: LT235/80/R18, DOT Number: (Not Available). The contact stated that while driving at an undisclosed speed, the passenger’s side front tire tread was separating, and the vehicle was vibrating. The contact stated that the inner rim was bent, and additionally, the steering gear box was leaking. The steering wheel was uncontrollable. There were no warning lights illuminated. The vehicle was taken to the local dealer on several occasions and was diagnosed that the steering gear box was leaking and needed to be replaced. The contact also stated that the air bag chip was inoperable. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and opened a case. The contact was seeking a buyback. The tire and vehicle failure mileage was approximately 250.

The contact owns a 2011 Cadillac Escalade ESV equipped with Michelin Tires, Tire Line: Radial X, Tire Size: 285/45/R22, DOT Number: B90L-7LNX4818. The contact stated that after a visual inspection of all tires, he observed delamination and thread separation on the sidewalls and driving surface of the tires. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

My car has 16000 miles and originally came with this exact tire brand. Apparently, because I drive an electric vehicle the tires have sound dampening foam on the inside of them. They are supposed to break down slowly with time however the last four months I have had two incidents where the foam became unglued from the rest of the tire, balled up, and caused a huge amount of shake in the car as I drove at speed 60 mph or higher. It did not affect low speeds. This is a safety hazard. The first time it occurred, I considered an outlier and Michigan did replace the tire. The second time it happened , only a few thousand miles later I asked that the foam be removed from the tire as I am concerned that this is a safety hazard moving forward. Michelin needs to have this tire recalled. I asked the Hyundai dealership if other ionic five drivers with the same tires had come in with the same issues. They said absolutely we see it every day. Why is this tire still on the road. I reached out to Michelin and they Refused to refer me onto anybody to discuss this further. They also refused to pay for the foam removal process. That is why I’ve decided to involve you. Please feel free to contact me at [XXX] to discuss further. Thank you for your consideration, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2009 Cadillac Escalade EXT equipped with Michelin Tires, Tire Line: Energy Saver A/S, Tire Size: P265/65/R18, DOT Number: M3KA. The contact stated the tires contain a tire identification number (TIN) that is missing the 4-digit week and year code mark. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 574, "Tire Identification & Recordkeeping." Missing TIN information can make it difficult for tire owners to determine the age of the tires and/or identify the tire in the event of a recall, increasing the risk of driving with unsafe tires which could result in a crash. The dealer and the manufacturer were not notified the missing TIN information. The tires were not replaced purchased at the dealer on April 12, 2019. The tires were replacement tires. The tire failure mileage was 0. The vehicle failure mileage was approximately 93,345. The VIN was not available.