TOYO OPEN COUNTRY TIRES Complaints

The contact owns a 2001 Ford F-250 equipped with Toyo tires, Tire Line: HT Open Country, Tire Size: LT265/75/R16, DOT Number: CXLTCAK4815. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and felt like the front tires were bouncing. The contact veered to the side of the road, where he noticed that the tires were deformed. The contact continued to drive. The vehicle was taken to the local dealer where it was diagnosed that the tread belt was separating. The front tires were replaced; however, the failure reoccurred with the rear tires. The vehicle was taken to an independent tire mechanic where the rear tires were replaced under an unknown recall. The contact stated that the failure reoccurred on the front tires. The dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The tires were not replaced. The tires were replacement equipment. The tire failure mileage was 30,000. The vehicle failure mileage was approximately 230,000.

P275-60-R20-114S Tire tread is separated on 2 tires. It is worse on one tire & was noticed when getting oil change as it is on inside of tire not visible.

ON MARCH 29TH AT 2:20 PM I HAD BOLTED ON AND TORQUED TO SPEC BRAND NEW TIRES AND WHEELS(WHICH I HAD BOUGHT FROM CUSTOM OFFSETS ONLINE AND WHERE SHIPPED TO ME BALANCED, MOUNTED AND READY TO GO) THEN AT AROUND 3:30PM THE INCIDENT OCCURRED. I WAS TRAVELING DOWN THE FREEWAY ABOUT 70 MILES AN HOUR IN THE FAR LEFT LANE AND IN ABOUT 2 MILES FROM GETTING ON THE FREEWAY I HEARD A LOUD BANG AND FELT THE FRONT LEFT SIDE OF THE TRUCK FALL ONTO THE RIM. AS SOON AS THE PRIOR EVENTS TOOK PLACE I SLOWLY STARTING TAPPING THE BREAKS TO WORK UP TO BREAKING FASTER AND HARDER TO SLOW DOWN BUT ON THE PARTICULAR PART OF THE HIGHWAY I WAS ON THE SHOULDER WAS LOSING MORE AND MORE AREA SO I EVENTUALLY ENDED UP HITTING THE K RAIL NOT INTENTIONALLY, COMING TO A STOP. PLEASE ALSO NOTE THAT I HAD NOT HIT NOR RUN ANYTHING OVER ON THIS CLEAN SMOOTH STRETCH OF HIGHWAY. AS DESCRIBED PRIOR I HAD STARTED TAPPING ON THE BREAKS SO I DIDN'T LOCK THEM UP THEN EVENTUALLY FULLY BREAKING AFTER TAPPING. FURTHER TO ADD 4 DAYS LATER ON APRIL 2 I WAS TAKING OFF THE WHEELS AND TIRES TO SEND THEM BACK TO THE COMPANY I PURCHASED THEM FROM (CUSTOM OFFSETS) I NOTICED THE REAR PASSENGER SIDE TIRE STARTED TO COME OFF THE BEAD AND CREATE A EGG ON THE SIDE WALL WHICH SHOWS THAT THERE ARE TWO AND JUST ONE DEFECTIVE TIRES SENT TO ME.THE TIRES WERE TOYO OPEN COUNTRY AT 3'S 315/75/16 AND THE WHEELS WERE AMERICAN RACING WHEELS 16X10'S SUPPLIED TO ME BY CUSTOM OFFSETS WEBSITE BALANCED AND MOUNTED.

TL* THE CONTACT OWNS A 2002 FORD EXCURSION EQUIPPED WITH TOYO OPEN COUNTRY R/T TIRES (NA), SIZE: LT285/75/R16. WHILE DRIVING 65 MPH, THE REAR PASSENGER TIRE EXPERIENCED TREAD SEPARATION. PRIOR TO THE FAILURE, THE REAR DRIVER'S TIRE WAS REPLACED BY ALLEN TIRE (LOCATED AT 1725 SUPERIOR AVE, COSTA MESA, CA 92627, (949) 646-5236) DUE TO A BULGE IN THE TIRE. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE VEHICLE. THE SET OF TIRES WERE A REPLACEMENT SET. THE TIRE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14T014000 (TIRES). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 170,000 AND THE TIRE FAILURE MILEAGE WAS 75,000.

2016 TOYOTA HIGHLANDER WITH OEM TOYO 245/55R19 OPEN COUNTRY M&S 103T TIRES AT ABOUT 70 MPH ON I95 SOUTH BOARD NEAR BRUNSWICK GA (EXIT 38?) , A LOUD BANG WAS HEARD AND THEN THE BUMPING MADE IT OBVIOUS A TIRE HAD FAILED SO THE VEHICLE WAS STOPPED WELL OF THE ROAD NEAR AN EXIT. THE LOCAL STATE HIGHWAY ASSISTANCE TRUCK (CHAMP) STOPPED AFTER ABOUT 20 MINUTES AND THE TOYOTA RESPONSE SERVICE TRUCK SHOWED UP ABOUT 20 MINUTES LATER - THE TIRE WAS CHANGED AND WE PROCEEDED ON OUR WAY - MANY THANKS TO THE "ROAD RANGER" AND HIS TRUCK AND EXPERTISE! THE TIRES HAD ABOUT 28,500 MILES ON THEM - ESTIMATE ABOUT 55%OF ORIGINAL TREAD AND ARE MARKED: DOT 78HH CND 1016. THERE APPEARS TO HAVE BEEN A HOLE IN THE SIDEWALL THAT CAUSED SUDDEN LOSS OF PRESSURE.

DRIVING ALONG INTERSTATE 10 OUR MOTOR HOME BEGAN TO SHAKE LIKE TIRES BEING OUT OF BALANCE. I STOPPED AT EXPRESS TIRE IN FREDERICKSBURG, TX. THEY FOUND THAT THE TREAD WAS SEPARATING ON THREE OF THE SIX TIRES. BECAUSE WE WERE TRAVELING I ONLY REPLACED THE THREE PROBLEM TIRES. CONTINUING OUR TRIP WE TRAVELED ANOTHER 1,000 MILES AND A FOURTH TIRE SEPARATED. AT THAT TIME I WAS ONLY 200 MILES FROM RETURNING HOME SO HAD THE SPARE PUT ON AND CONTINUED HOME WITH NO FURTHER PROBLEMS. I DO INTEND ON PURCHASING FOUR MORE NEW TIRES BEFORE OUR NEXT TRIP.

LEFT REAR TIRE ON OUR 2016 TOYOTA HIGHLANDER BEGIN TO LOOSE AIR WHILE PASSING A SEMI TRUCK ON THE INTERSTATE HIGHWAY. THE TIRE PRESSURE ALARM NOTIFIED THE DRIVER OF TIRE PRESSURE LOSS FOR AN EMERGENCY STOP. UPON A COMPLETE STOP THE TIRE PRESSURE HAD DROPPED ABOUT 85 % OR SO, (NOT FLAT BUT VERY NEAR SO AND COMPLETED THE AIR LOSS WITHIN A SHORT TIME AFTER STOPPING).. WE KNOW THIS BECAUSE I WAS FOLLOWING BEHIND MY WIFE DRIVING THE HIGHLANDER AT THE TIME. TRAVEL SPEED WAS BETWEEN 65 AND 70 MPH AT THE TIME. THE TIRES ARE THE ORIGINAL THAT CAME ON THE TOYOTA NEW AND HAD ABOUT 27000 MILES ON THEM. UPON INSPECTION OF THE TIRE IT LOOKS OBVIOUS THAT THE TIRE WAS DEFECTIVE DUE TO THE SUBSTANTIAL AMOUNT OF VISUAL CRUMBLED RUBBER ALL INSIDE THE TIRE SEPARATED FROM THE SIDEWALLS IN SIDE AND THE MASSIVE BLISTERS ON THE OUTSIDE OF THE TIRE, WE HAD ALL THE TIRES REPLACED ON THE VEHICLE AS WE HAD NO TRUST IN THE REST OF THE TIRES AFTER THIS HAPPENED. NEITHER THE TOYO TIRE MANUFACTURER REP., THE LOCAL TOYOTA DEALERSHIP, OR THE TOYOTA COMPANY WOULD TAKE RESPONSIBILITY FOR THE FAILURE, OR OFFERED ANY CONCESSIONS AGAINST THE REPLACEMENT TIRES. PHOTOS OF THE TIRE AND OR THE TIRE ITSELF IS AVAILABLE FOR NHTSA IF THERE IS A REQUEST TO REVIEW. POOR CUSTOMER SERVICE FROM THE TOYO TIRE MANUFACTURER, THE LOCAL DEALERSHIP OR THE TOYOTA COMPANY IS QUITE OBVIOUS TO US THAT THEY HAD NO CONCERN FOR OTHER PEOPLE THAT MAY HAVE THE SAME TOYO TIRES THAT TOYOTA CHOOSE TO PUT ON THE NEW VEHICLE THAT MAY CAUSE AN ACCIDENT. THE TIRE BRAND IS TOYO, TIRE LINE IS OPEN COUNTRY, TIRE SIZE 245-55-19 DOT # 73HH (CND2216)

TL* THE CONTACT WAS A FRIEND TO THE DRIVER OF A 2004 TOYOTA TACOMA EQUIPPED WITH TOYO OPEN COUNTRY TIRES H/T/ TUFF DUTY TIRES, SIZE: 265/70/R16 (NA). THE CONTACT STATED THAT THE REAR DRIVER'S SIDE TIRE WAS FLAT. THE CONTACT ATTEMPTED TO ADD MORE AIR TO THE TIRE, BUT THE TIRE WOULD NOT REMAIN INFLATED. THE CONTACT STATED THAT THE DRIVER HAD TO CONSTANTLY REFILL THE AIR IN THE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TREAD WAS SEPARATED. THE VEHICLE WAS ALSO TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A PIN HOLE IN THE TIRE THAT NEEDED TO BE REPLACED. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN AND VEHICLE FAILURE MILEAGE WERE NOT PROVIDED.

TL* THE CONTACT OWNED A 2007 HONDA PILOT EQUIPPED WITH TOYO OPEN COUNTRY AT TIRES. THE TIRE SIZE WAS UNKNOWN. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMALLY LOUD NOISE. THE VEHICLE LOST CONTROL AND CRASHED INTO TREES AND THE MEDIAN. THE CONTACT STATED THAT THE REAR PASSENGER TIRE BLEW OUT. THE DRIVER SIDE AIR BAG; DEPLOYED, HOWEVER THE PASSENGER SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED FROM THE SCENE AND LATER DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 115,000 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 2500 EQUIPPED WITH A TOYO TIRES, TIRE LINE: OPEN COUNTRY H/T TUFF DUTY, TIRE SIZE: LT245/75 R16 120R, AND DOT NUMBER: FW5TTYL0215. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE REAR DRIVERS SIDE TIRE BLEW OUT. THE REAR OF THE VEHICLE WAS SWAYING AND WENT ACROSS TWO LANES. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND IT WAS TOWED TO AN INDEPENDENT MECHANIC. THE TIRE WAS A REPLACEMENT TIRES. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 76,000 AND THE TIRE FAILURE MILEAGE WAS 3,000.