2012 ACURA TSX Complaints

I DROVE FOR 20 MINUTES TO MY DESTINATION AT A SPEED OF 40 MILES PER HOUR. MY CAR WAS RESTING FOR ABOUT 30 MINUTES WHILE I WAS AT MY APPOINTMENT. WHEN I WAS LEAVING THE LOCATION, I STARTED MY CAR AND THE ELECTRONIC POWER STEERING ALERT CAME ON, AND IT WAS EXTREMELY DIFFICULT TO TURN MY WHEEL, SO I COULD NOT DRIVE THE CAR. I LOOKED AT MY CAR MANUAL, AND IT STATED THAT I WOULD NEED TO TAKE MY CAR IN IMMEDIATELY FOR MAINTENANCE. MY CAR WAS TOWED TO THE DEALERSHIP FOR INSPECTION. THE DEALER SERVICE DEPARTMENT ADVISED THAT THE CAR SHOWS A "32-09 MOTOR CURRENT CORRELATION FAILURE," AND ADVISED THAT THE CONTROL UNIT HAS TO BE REPLACED. THE DEALER ADVISED THAT THE MODULE CONTROLS ARE CONTAINED, AND THAT CONTROL UNITS TYPICALLY NEVER GO BAD (60% OF CARS WAS QUOTED). HE ADVISED THAT "THEY TYPICALLY GO BAD IF SOMETHING HITS IT BUT THIS IS NOT THE CASE WITH YOUR VEHICLE." IS THIS A MANUFACTURER DEFECT AND/OR SHOULD THERE BE A RECALL?

TL* THE CONTACT OWNS A 2012 ACURA TSX. THE CONTACT STATED THAT THE EPS FAILED INTERMITTENTLY AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO A DEALER (CHAPMAN ACURA, 4600 E 22ND ST, TUCSON, AZ 85711, (520) 445-4061) WHERE IT WAS DIAGNOSED THAT THE EPS MODULE NEEDED TO BE REPLACED. THE DEALER INDICATED THAT THERE WAS NO SERVICE CAMPAIGN FROM THE MANUFACTURER AND NO RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

I HAVE A ACURA TSX 2012 - ABOUT 70,000 MILES. ONE EVENING LEAVING WORK MY CAR NOTIFIED ME THAT I NEEDED TO CHECK THE POWER STEERING SYSTEM. MY WHEEL WAS COMPLETELY LOCKED AND I HAD TO GET IT TOWED TO AN ACURA SERVICE CENTER. I THEN LATER LEARNED THAT I NEED TO REPLACE MY EPS UNIT AND MY COST WOULD BE $1028!!!!! THIS IS UNACCEPTABLE AS MY VEHICLE IS FAIRLY NEW AND WELL MAINTAINED!!! ACURA NEEDS TO FIX THIS ISSUE AND REIMBURSE ME! IT COULD'VE BEEN LIFE CHANGING FOR ME IF THIS HAPPENED WILL ON A MAIN HIGHWAY, ETC!!! UNACCEPTABLE FOR THIS VEHICLE!

WHILE DRIVING ON THE BUSIEST FREEWAY IN CLEVELAND, OHIO (7/23/17); AN ERROR POPPED UP ON MY ACURA TSX SAYING "CHECK POWER STEERING SYSTEM," AND I IMMEDIATELY LOST ALL POWER STEERING OF MY VEHICLE. I WAS ABLE TO PULL THE WHEEL (WITH GREAT FORCE) TO THE SIDE OF THE ROAD, AND READ THE OWNER'S MANUAL. IT SAID THAT THERE'S A PROBLEM WITH THE ELECTRICAL POWER STEERING OF THE VEHICLE AND TO SHUT OFF THE CAR AND TURN IT BACK ON TO SEE IF THE ERROR RESETS. THANKFULLY THE ERROR WENT AWAY. I CALLED THE DEALER THE NEXT MORNING (SINCE THIS HAPPENED ON A SUNDAY), AND THEY SAID IF IT HAPPENS AGAIN TO BRING IT IN FOR SERVICE. I DROVE THE CAR FOR ANOTHER 6 DAYS (THINKING IT WAS A FLUKE), THEN TO MY PARENTS 2 HOURS AWAY TO YOUNGSTOWN, OHIO (7/29/17). WHEN I GOT BACK INTO MY CAR, TURNED THE KEY, THE ERROR "CHECK POWER STEERING" POPPED UP AGAIN. UNFORTUNATELY, IT DID NOT RESET. WHEN THIS ERROR OCCURS, THE ENTIRE POWER STEERING SYSTEM DOESN'T FUNCTION. THE STEERING WHEEL WILL TURN; HOWEVER, WITH GREAT FORCE! IT'S EXTREMELY DIFFICULT TO MOVE. I DID SOME RESEARCH AND FOUND A TON OF ISSUES WITH THE ELECTRICAL STEERING SYSTEM OF THE 2015 ACURA TSX. I'VE HAD THE CAR 5 YEARS AND DROVE IT 79,000 MILES (FREEWAY MOSTLY); IT'S ODD THAT THIS EARLY IN THE LIFE, A MAIN COMPUTER THAT HOUSES THE STEERING WOULD FAIL. I FOUND POSTS OF PEOPLE DRIVING WITH CHILDREN ON FREEWAYS AND ON WINDING ROADS ENCOUNTER THE SAME ISSUE AND THEY LOST CONTROL OF THEIR CARS! SEE SITES: 1. HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/ACURA/TSX/STEERING/PROBLEM.ASPX 2. HTTPS://WWW.YOUTUBE.COM/WATCH?V=8FFW9F9D854 SOME THING HAS TO BE DONE. THIS IS A $1000+ FIX AND NOT COVERED UNDER WARRANTY. THIS IS CLEARLY A DEFECT FROM WHOEVER SOLD ACURA THE ELECTRICAL STEERING COMPONENT MODULE OF THE VEHICLE. THE NEXT PERSON THIS HAPPENS TO MAY NOT BE ABLE TO MANEUVER OVER AND CAUSE A FATAL CRASH.

POWER STEERING FROZE UP AND ALMOST CAUSED AN ACCIDENT FOR MY WIFE AND SON . FOUND OUT ACURA HAS A LOT OF POWER STEERING MODULE ISSUE. NOT RELIABLE SINCE ITS NOT VERY OLD VEHICLE. I BELIEVE ACURA SHOULD REIMBURSE ME FOR MY COST OF REPLACEMENT OF POWER STEERING MODULE.

LAST WEEK DRIVING MY ACURA TSX 2012 CAR HOME FROM WORK, SUDDENLY THE ELECTRONIC POWER STEERING FAILED. I WAS DRIVING ON A WINDING ROAD AND MID SHARP TURN THE POWER STEERING FAILED AND I ALMOST LOST CONTROL AND CAME CLOSE TO CRASHING INTO THE TREE LINE ON THE SIDE OF THE ROAD. I HAD STOP SINCE MY HEART WAS PALPITATING SO HARD. I ALMOST CRASHED INTO THE TREE LINE AND WOULD HAVE BEEN SERIOUSLY INJURED OR WORSE. LUCKILY MY INSTINCTS KICKED IN AND I WAS ABLE TO WITH ALL MY MIGHT SLOW DOWN THE CAR AND TURN THE WHEEL AS HARD AS I COULD TO AVOID CRASHING. THIS IS REALLY DANGEROUS AND I AM LUCKY THAT I CAME AWAY UNSCATHED. I TOOK MY CAR TO THE DEALER AND THEY TOLD ME THAT I NEEDED TO REPLACE THE WHOLE ELECTRONIC MODULE WHICH WILL COST APPROXIMATELY $1200 TO FIX/REPLACE. THIS TYPE OF FAILURE IS VERY DANGEROUS AND SOMETHING NEEDS TO BE DONE ABOUT IT.

TL* THE CONTACT OWNS A 2012 ACURA TSX. THE CONTACT STATED THAT AN INDEPENDENT DEALER SOLD THE VEHICLE WITHOUT DISCLOSING THAT THE AIR BAG DEPLOYED IN THE PAST, WHICH CAUSED THE SRS INDICATOR TO ILLUMINATE ON AND OFF. THE VEHICLE WAS TAKEN BACK TO THE SELLER WHO TOOK THE VEHICLE TO A CERTIFIED DEALER. THE TECHNICIAN DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE AIR BAG FAILURE INVOLVED THE ENTIRE AIR BAG SYSTEM AND NOT JUST THE SRS INDICATOR. THE DEALER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE SELLER DID NOT TAKE RESPONSIBILITY FOR THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

WHILE OUT ON A SHOPPING TRIP I STARTED THE CAR AND THE POWER STEERING WARNING INDICATOR AND ALARM DISPLAYED. I COULD NOT TURN THE WHEEL OF THE CAR TO EXIT MY PARKING SPACE SO I CALLED A TOW TRUCK. THE TOW TRUCK OPERATOR WAS ABLE TO MUSCLE THE CAR ONTO THE FLATBED. MY MECHANIC'S DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC POWER STEERING MODULE HAD FAILED. THERE WAS NO INDICATION OF ANY PROBLEM PRIOR TO THIS FAILURE. THE CAR HAS 59K MILES AND IS WELL MAINTAINED. THE WEATHER WHEN THIS OCCURRED WAS CLEAR. I HAVE FILED A COMPLAINT WITH ACURA (CASE #05948611) BECAUSE I SEE THAT THIS UNIT HAS FAILED FOR OTHER OWNERS WHILE THE CAR IS IN MOTION CREATING AN EXTREME SAFETY HAZARD.

I WORK FOR BER NOW, AND I GIVE RIDES TO PEOPLE. SO I HAD JUST PICKED UP A SECOND PASSENGER AT A PARKING LOT AND WAS DRIVING AT AROUND 20-25 MPH AND I HAD TO TURN TO GET OUT OF THE PARKING LOT. AS I TRIED TURNING THE STEERING WHEEL LOCKED ON ME AND GOT A MESSAGE ON MY DASH TO CHECK POWER STEERING. SO I HAD TO BRAKE IMMEDIATELY AND LET THE PASSENGERS KNOW WHAT WAS GOING ON. I WAS BLOCKING TRAFFIC INTO THE PARKING LOT TO TRY TO FIGURE OUT WHAT WAS GOING ON. AFTER TURNING THE CAR OFF AND BACK ON AND FORCING THE STEERING WHEEL, I WAS ABLE TO UNLOCK THE WHEEL BUT I WAS STILL VERY HAD TO TURN. TOWED THE CAR TO THE DEALERSHIP AND THEY SAID THEY HAD TO REPLACE THE ELECTRIC STEERING SYSTEM ON THE CAR WHICH WAS OVER $1400 OUT OF POCKET. LUCKY I WASN'T DRIVING AT HIGHER SPEEDS IN THE FREEWAY OTHER WISE I DON'T KNOW WHAT COULD OF HAPPENED.

WHILE DRIVING, ALL OF A SUDDEN (ELECTRIC POWER) STEERING COMPLETELY LOOKED, COULD NOT MOVE RIGHT OR LEFT, VERY SERIOUS SAFETY ISSUE, LUCKILY PULL OVER AND TOWED TO MY AUTO SHOP, ELECTRIC POWER STEERING (EPS) MODULE NEEDS TO BE REPLACED COST ME $1,200.