AUDI Complaints

Driving 75 MPH in heavy freeway traffic with no for warning at all, my car initiated auto breaking violently tightening my seatbelt two times. The steeringwheel was was also jerking left, and right like the car wasn’t sure what to do.I had both hands on the steering wheel. And was trying to stop it. The car would not allow me to take over her control. Myself and was coming to a stop. I looked into the rearview mirror worried for my life and found amazingly that nobody was directly behind me. The car’s horn was honking. The hazards were flashing. It was all kinds of lights on the dash not sure exactly what they works. It all happens so fast one seem to have had a lightning bolt and an SOS med alert of some kind. This felt like it lasted 30 seconds but in hindsight, it was probably only 3 to 5 seconds as so much was processing in my brain. My wife was freaking out as it also pulled her back into her seat very violently twice the car felt like it was totally gonna fall apart in the dead middle of the freeway it would not let me control, gas brake or steering as it was getting slower and slower almost to stop. I tried to turn it to the right to get to the shoulder of the freeway. It fought me, but I was able to get it off to the side of the road once I was on the side of the road and came to a complete stop. The horn stopped honking The lights quit flashing everything on the instrument cluster went normal and the cars radio turned back on like nothing had happened. This was the most frightening experience ever as when it occurred. I was in busy freeway traffic, extremely unsafe and terrifying luckily no accident, this could have been so much worse and it could’ve caused so much to those around me not just my family and I in the car but other lives could’ve been in jeopardy as well on the freeway. After contemplating what to do I reluctantly went to the next exit which was within a 1000ft then straight to the Audi dealership in Leighton, Utah. I have filed a full repo

I have an appointment at Audi of Richmond on Wednesday 08/19/26 and was told to have the car there on Tuesday the day before the appointment to fix the recalls. I called Audi USA roadside assistance and also the actual dealership about a complimentary tow based of the fact the reason it stop driving was because of one of the recalls. They said they can’t cover it because they can’t confirm that was the cause that keeps it from driving which confuses me because a fuel pump recall should trigger a stop drive anyway because of fire hazard at the very least. I will upload pictures of the scanner codes that let me know it was the fuel pump recall.

I was pulling into (my usual) handicapped parking space, at a slow speed. As I approached the curb my brakes did NOT respond to stop my car. Not only did my brakes not respond, the car actually sped up - going up the curb and hitting the handicapped sign pole. The pole broke and stopped my vehicle! I was afraid my (out of control) vehicle would keep going through a store front - it did not. Folks gathered around- thinking I had put my foot on the gas . I DID NOT put my foot anywhere except on my BRAKES …which went ‘mushy’ . would not stop my vehicle. My research has found similar incidents reported by other drivers. I am NOT ALONE. Of course the dealership could not reproduce the incident. But they did suggest many other services for a car with 60,000 miles. The AUDI dealership took NO responsibility for the incident. There was a recall on the master cylinder that was supposedly handled before I took delivery of the vehicle in January 2019. Audi denied that anything was currently amiss with my master cylinder. There was a warning message when I tried to start my car about a week before. Because it made no sense - like your tires are low - I dismissed it as just a check engine light ??????? I honestly can’t remember what that ‘odd’ warning said??????? I’m not alone in reporting this - I’m almost afraid to drive my car??

The contact owns a 2021 Audi Q3. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel seized. The " Steering Failure " message was displayed. The vehicle was driven to the shoulder of the road. The contact's two minor children were seated in the rear seat of the vehicle during the failure. The vehicle was towed to the dealer, where the vehicle was diagnosed with steering wheel sensor failure and steering wheel wiring harness failure. The contact was informed that the steering sensors and steering wheel wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000.

The factory-installed mechanical water pump module suffered a severe internal seal and housing failure. This allowed pressurized engine coolant to migrate directly into the engine's vacuum control system and vacuum lines, damaging crucial emissions and vacuum tubing. This defect poses a severe safety risk as coolant entering the vacuum grid can cause sudden loss of engine power, erratic braking assist, and localized engine overheating while operating the vehicle at highway speeds.

On Friday, XXX, I stopped my vehicle in a parking spot, exited, and returned to my vehicle. I put it in drive, moved from the parking spot, and before I could reach 10 mph, the vehicle began to shake/vibrate violently, and the dash lit up with electrical system malfunction warning. On Saturday, XXX, my [XXX] daughter, who was driving my [XXX] and [XXX] daughters home, called me to tell me that the vehicle failed and that she had "safely pulled into someone’s driveway". We had been out of town, and she was caring for her sisters and my vehicle has the carseats. My [XXX] daughters frequently drive my car. She was a mile away from home, so she did “the routine”. She had to do this 5 times - with me on the phone - just to get the vehicle home and her sisters to safety. After my husband and I returned home Saturday, XXX, we got in the vehicle so that we could possibly get it on video. We were able to finally get video evidence of the problem so that we can no longer be turned away from Audi with the excuse of “no evidence” of a problem. The history: XXX, I had my vehicle towed to Audi, because the electrical system malfunctioned in our driveway not in motion. I was told that the problem could not be replicated and, therefore, not resolved and that Audi “requests vehicle to be released to the customer”. On XXX, we contacted Audi once again to report two instances of the same problem, both which occurred while in motion. The vehicle then went limp and brought me to a stop on the side of the road, on a sharp bend, with, again, my two youngest children in the back seat. Then, my husband and I were in the vehicle and had stopped at a traffic light on a 55 mph road. XXX diagnosis: “Could not duplicate customer concern during several test drives, found no relevant fault codes” and “no obvious electrical or mechanical failures during hoist inspection at this time” were the notes in the report back to us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle has experienced intermittent failures of multiple advanced driver-assistance systems beginning at approximately 150 miles. Warning messages have included Adaptive Cruise Control Not Available, Distance Warning Not Available, and Pre-Sense Malfunction. These failures disable or make unavailable systems intended to maintain following distance and warn or intervene for potential forward collisions. The warnings have occurred while the vehicle was being driven and create uncertainty about whether the safety systems will function when needed. An authorized Audi dealer first verified driver-assistance concerns during an April-May 2026 repair visit, found multiple stored faults, opened a technical assistance case, and documented active/static faults involving the front driver-assistance camera and related control modules. The problems recurred. On August 10, 2026, at approximately 1,670 miles, the authorized dealer duplicated the Distance Warning illumination and ACC unavailable condition, searched for service bulletins, opened another technical assistance case, performed a capacitor discharge, and ran replacement test plans for the A5 and 0075 control modules. Video of the warnings was provided to the dealer. No crash, fire, or injury has occurred. The vehicle and repair records are available for inspection.

I filed a claim with insurance company with what I thought was minor damages for a hit and run that happened to me while I was at emergency room for the multiple surgeries I’ve had recently and when the claim came back total loss due to defective airbag recalls and cause my airbags were supposed to deploy where they hit me and didn’t, now I’m left with 7k still owed on my full coverage insurance on Audi and no car and deemed total loss and unsafe to have on roads. The insurance company only gave me salvage value for the 2011 audi a5 that had 57k miles on it and left me with no car, no repairs, and no way to get another cause airbags didn’t deploy for where I was hit! ????

While traveling on a major freeway between 65mph and 70mph, vehicle alarms started sounding and numerous alarm / warning messages appeared on the dashboard display, while at the same time, the automatic door opening mechanism (e-latch system) unlatched and partially opened the driver’s side door. The partial opening of the door at high speed is hazardous, and could also cause a major distraction, resulting in a crash and/or danger to others in the vehicle and/or on the highway. The vehicle is currently being inspected at a dealership. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The warning lamps, messages or other symptoms as described appeared during the incident as described.

The Airbag Cover is defective. The Logo on the steering wheel is deforming. I reported this issue to Audi and they are not assisting me in the replacement of the safety features. They are claiming that it is a trim piece and not subject warranty repairs. The Logo is the site of the airbag deployment in the event of an accident and could cause incorrect deployment or deployment failure. The happened in another vehicle I owned, and it was replaced as a safety issue. I have made attempts to deal directly with the dealer and with Audi Corporate, However, they are refusing to escalate this and are putting it on me to fix myself. The vehicle is under a factory warranty is any they are also refusing to cover it. I requested Audi send me the photos that they used in their determining that would not assist me, despite directly asking.