2014 BMW 328D Complaints

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). WHILE DRIVING AT AN UNKNOWN SPEED, THE COOLANT INDICATOR ILLUMINATED AND THE VEHICLE MADE STRANGE NOISES. THE CONTACT CALLED IRVINE BMW AT 949-523-3960 (LOCATED AT 9881 RESEARCH DR, IRVINE, CA 92618) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR; HOWEVER, THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EGR VALVE ON 2014 328D BMW : ENGINE LIGHT HAS GONE ON REPEATEDLY AFTER EACH ENGINE REPAIR. REPORTED ENGINE COOLANT HAD TO BE REFILLED BEFORE FIRST REPAIR. FIRST REPAIR CONSISTED OF 2 SENSORS FOR NOX AND 1 FILTERED AIR PIPE. ENGINE LIGHT ON AGAIN AND FOUND HOLE IN MELTED INTAKE MANIFOLD WHICH WAS REPLACED. ENGINE LIGHT REAPPEARED AGAIN. OWNER SUSPECTS EGR COOLER LEAKING INTERNALLY MIXING WITH DIESEL ENGINE SOOT. TOLD THIS TO SERVICE TECH AT BMW OF OCALA AND REPORTED ALSO TO BMW OF NORTH AMERICA. LOOKING TO BE REIMBURSED FOR PAST FAULTY ENGINE REPAIRS AND ASKING FOR RECALL ON VEHICLE FOR THIS ENGINE FAILURE WITH POTENTIAL FOR DEATH AND FIRE HAZARDS. ENGINE FAULT ON SCREEN MESSAGE SAID" DRIVE MODERATELY. MAXIMUM DRIVE TRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER"( WHICH I DID AND STILL HAS NOT FIXED IT PROPERLY).

WHILE DRIVING AT 65 MPH OR SO THE VEHICLE'S ON-BOARD MESSAGE CENTER READ "DRIVE-TRAIN MALFUNCTION". I PRESSED ON THE ACCELERATOR AND THERE WAS NO RESPONSE. THE VEHICLE WAS LOOSING MOMENTUM QUITE QUICKLY WHICH REQUIRED ME TO SWIFTLY, BUT SAFELY TO PULL OVER TO THE ROADWAY EDGE. THIS IS THE THIRD TIME THE ISSUE HAS PRESENTED ITSELF. THE FIRST TIME WAS A FEW MONTHS FROM PURCHASING THE VEHICLE. THE DEALER FOUND METAL SHAVINGS IN THE FUEL LINES. THEY REPLACED THE ENTIRE FUEL SYSTEM AND SENT ME OFF. A FEW MONTHS LATER I TOOK THE VEHICLE IN FOR SERVICE I.E. OIL CHANGE, INSPECTION, ETC. WHILE INSPECTING MY CAR THEY AGAIN FOUND METAL SHAVINGS IN THE FUEL LINES. THEY AGAIN REPLACED THE ENTIRE FUEL SYSTEM AND SAID IT WAS FIXED. JUST THIS WEEKEND SEPTEMBER 30, 2018, I WAS DRIVING MY VEHICLE ON THE FREEWAY AND AGAIN THE CAR WENT LIMP. NO POWER, LIMITED STEERING CONTROL, NO RESPONSE FROM ACCELERATOR. ESSENTIALLY A CATASTROPHIC EVENT BECAUSE WITHOUT POWER A VEHICLE IS A ROLLING PROJECTILE. ACCORDING TO THE DEALERSHIP THE VEHICLE ONCE AGAIN HAS METAL SHAVINGS IN THE FUEL SYSTEM. TOTAL COUNT FOR REPLACING FUEL SYSTEM (3).

EGR VALVE LOCKED OPEN, AS SEDIMENT ACCUMULATED IN THE VACUUM LINE FROM THE LEAKING OF ANTI-FREEZE INTO THE VALVE. MANIFOLD DEVELOPED HOLES, AS THE EGR OVERHEATED DUE THE VALVE LOCKING OPEN. THE SMELL OF ANTI-FREEZE AND DIESEL FILLED THE CAR AS SMOKE STARTED COMING FROM THE ENGINE, WHILE I WAS DRIVING ON THE FREEWAY. HAD TO HAVE THE MANIFOLD REPLACED, AS THE MANIFOLD HAD FOUR HOLES IN IT, AND THE EGR VALVE VACUUM LINE HAD TO BE CLEARED. REPORTED THE ISSUE TO KUNI BMW, WHO NEVER REPORTED THE ISSUE AND WARNED ME TO NOT DRIVE THE CAR IN THE CONDITION THAT IT WAS IN BEFORE THE REPAIR. KUNI ALSO SAID THAT THEY HAD NEVER HEARD OF AN EGR VALVE ISSUE AND ANTI-FREEZE CAUSING SEDIMENT TO PLUG THE VACUUM LINE. THIS IS THE SAME ISSUE THAT BMW HAS HAD TO ISSUE A RECALL FOR 2015-2017 MODELS IN EUROPE AND S. KOREA. KUNI BMW KNEW OF THE RECALLS IN S. KOREA AND EUROPE WHEN THEY TALKED TO ME. I AM REPORTING THIS TO NTSB, AS BMW NA TOLD ME THAT THEY HAD ONLY MADE A INFORMAL REPORT TO NTSB, AND THEY FELT IT WAS NOT A MAJOR ISSUE. MY CAR ALMOST CAUGHT ON FIRE AND BURNED, WHILE MY PREGNANT WIFE AND DAUGHTER WERE RIDING WITH ME, BUT KUNI REFUSED TO REPORT IT AND BMW DIDN'T CONSIDER IT A BIG ISSUE. SAD. BAVARIAN AUTOWORKS IN VANCOUVER, WA DID THE REPAIR WORK. RECALL SHOULD BE EXTENDED TO THE 2014 MODELS. AS OF TODAY, I HAVE REACHED OUT TO THE LOCAL NEWS ANCHOR ON FOX 12, AS SHE ALSO HAS A 2014 BMW DIESEL.

WE WERE DRIVING OUR BMW 328D XDRIVE WAGON AND ACCELERATING STRAIGHT TO ENTER THE INTERSTATE WHEN THERE WAS LOSS OF ALL DRIVE POWER AND THE ENGINE BEGAN TO REV HIGH. NO ERROR MESSAGES ACTIVATED. WE WERE FORTUNATE TO BE ABLE TO DRIFT OUT OFF TRAFFIC AS NO OTHER CARS WERE COMING CLOSE. VEHICLE WAS TOWED TO DEALERSHIP AND DETERMINED TO BE DEFECTIVE TRANSFER CASE.

WHILE DRIVING, MESSAGE DISPLAYED "DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY" CAR LOST POWER, BUT I MADE IT TO SHOULDER. WHILE CALLING FOR HELP, I NOTICED THICK GREY SMOKE FILLING THE CAR. I EXITED VEHICLE THEN NOTICED FLAMES COMING FROM UNDER THE HOOD ON THE DRIVERS SIDE. CAR COMPLETELY BURNED

THE SUNROOF EXPLODED. ON JUNE 29TH, 2018 AT APPROXIMATELY 4:00 PM I WAS STOP AT AN INTERSECTION WAITIN FOR AN ON COMING CAR TO PASS SO I COULD MAKE A LEFT TURN. AS SOON AS I STARTED TO GO I HEARD WHAT SOUNDED LIKE AN EXPLOSION/LOINS GUN SHOT COMING FROM THE INSIDE OF THE CAR. I WAS EXTREMELY STARTLED, I AM LITERALLY SHAKING NOW JUST THINKING ABOUT HOW SCARY THIS WAS. IT ONLY TOOK A FEW SECONDS TO REALIZE THE SUNROOF WAS SHATTERING ABOVE ME. I WAS ONLY A FEW MILES FROM HOME. I CALLED THE DEALERSHIP TO ADVISE THEM WHAT HAD HAPPED AND SCHEDULE A REPAIR. I TOLD THEM THIS IS DEFECTIVE SUNROOF AND IT SHOULD BE COVERED UNDER THE WARRANTY. HE COULDN'T CONFIRM THIS FOR ME I ASKED FOR SOMEONE TO CALL ME BACK TO CONFIRM, NO ONE CALLED BACK BUT I WAS LATER IN THE DAY ON A FRIDAY. I DID SOME RESEARCH ONLINE AND I SEE THIS TYPE DO INCIDENT IS A PROBLEM. JUST THE FACT THAT YOU CAN BE STARTLED TO THAT EXTENT WHILE DRIVING IS QUITE DISTURBING AND DANGEROUS. ONE VERY IMPORTANT FACT IS THE FORCE FROM THE EXPLOSION CAME FROM THE INSIDE OF THE CAR AS YOU CAN SEE THE GLASS IS FORCED UP. THANK YOU

ERROR: PASSENGER RESTRAINT SYSTEM ERROR MESSAGE: MALFUNCTION. CONTINUE WEARING SAFETY BELT. CONSULT NEAREST SERVICE CENTER. THIS IS OCCURRING CONSISTENTLY. BMW IS NOT TAKING RESPONSIBILITY. I HAVE HAD REPAIRED IT TWICE BUT DONT KNOW WHAT EXACTLY THEY DID. I DID NOT SEE ERROR FOR A WEEK OR SO AFTER REPAIRS BUT AGAIN SAW IT. I HAVE READ AND HEARD THAT THERE ARE LOT OF PEOPLE HAVING SAME ISSUES WITH THEIR BMWS.

MARCH 6, 2018, MY CAR STARTED SHAKING AS I MERGED FROM 101 TO 405 S IN LOS ANGELES. MESSAGE INDICATED A DRIVE TRAIN PROBLEM AND TO "DRIVE MODERATELY". CAR STOPPED AND WOULD NOT RESTART SECONDS LATER. WHILE WAITING FOR A TOW, WAS REAR ENDED AT A DEAD STOP. BMW SANTA MONICA FOUND METALS SHAVINGS IN FUEL LINE AND REPLACED FUEL SYSTEM; MY CAR ALSO HAD $13,000 OF BODY DAMAGE. I HAVE SEEN MANY OTHER REPORTS OF THE SAME PROBLEM - BMW SHOULD HAVE RECALLED THE CAR TO FIX THE FUEL SYSTEM BEFORE I HAD AN ACCIDENT. NOW MY CAR IS DEVALUED AND I DO NOT HAVE SAME LEVEL OF CONFIDENCE IN DRIVING IT.

WITHOUT ANY WARNING, THE VEHICLE LOST POWER SUDDENLY/ ABRUPTLY STOPPED ON A BUSY CITY STREET. THE VEHICLE ALMOST GET SLAMMED INTO BY OTHER VEHICLES TRAVELING BEHIND IT. THIS WAS POTENTIALLY A CAUSE FOR A FATAL ACCIDENT. BMW DEALERSHIP INFORMED THAT THE CAUSE WAS THE SUDDEN FAILURE OF THE FUEL PUMP. VEHICLE IS AT 39,900 MILES, & IS COVER BY BMW CERTIFIED PRE-OWNED WARRANTY.