2015 BMW 328D Complaints

The contact owns a 2015 BMW 328D. The contact stated while in traffic with the vehicle idling, the vehicle started jerking. The contact depressed the accelerator pedal and the vehicle jerked increasingly. The message "Drivetrain Malfunction - Drive Carefully" was displayed. The contact veered to the side of the road. The vehicle was towed to the local dealer where it was diagnosed that the transfer case had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure an referred the contact to the NHTSA Hotline. The failure mileage was approximately 101,347.

I was driving on the freeway at 70mph, the indicated speed limit. It was cloudy, drizzling rain. No large vehicles near me. All of a sudden it sounded like a gunshot went off right above my head. I had the panoramic sunshade closed so I couldn't see anything, but my first thought was that the glass of the panoramic sunroof had shattered. After 5 more minutes of driving (so I could safely get home), I parked the car and stepped out of the door and looked at the roof. Sure enough, the front of the two pieces of glass had shattered right in the middle, about 150 square inches open to the sky, and dozens of pieces of broken glass had fallen in between the interior sunroof shade and where the glass was supposed to be. Thank goodness I had the shade closed, otherwise the pieces of glass would have landed on me and my girlfriend (who was sitting in the passenger seat.) There was no hail, no lightning, and no loose rocks from any vehicles in front of me. It was about 82 degrees Fahrenheit, so not abnormally warm.

The engine stopped running as I was driving. I was able to coast to a stop but once stopped I was unable to put the vehicle in neutral so it was blocking the roadway. The cause of the vehicle engine to stop was a failure on the high pressure fuel pump. I see there has been a recall issued for this defect but my vehicle was not included. Must be an error on BMWs identification of the vehicles affected.

The contact owns a 2015 BMW 328D. The contact received a notification for NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the drivetrain malfunction warning light had illuminated the instrument panel. VIN tool confirms parts not available. The failure mileage was not provided.

The fuel tank has some kind of leak, not specified where by the dealership, but I suspect it is on the top of the tank. When I first had this vehicle serviced in 2019, I mentioned a small of diesel. The service advisor told me it was a diesel "feature". Having recently acquired another diesel vehicle that does not smell, I requested a proper check be made this year. I now believe the tank was leaking when I first bought the car in 2018. A cursory search of the Internet shows that this is not an unusual occurrence. I was quoted $3200 for the repair, a ridiculous amount that is probably 25% the market value of a non-leaking car. BMW need to recall all F30 models and replace any leaking tanks at their expense. I am only continuing to use the vehicle as no liquid is in evidence and diesel is very hard to ignite. Were the car gasoline powered I would have little choice but to get the car repaired.

The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling). The vehicle was taken to the dealer for the recall repair and the contact was informed by the dealer that the exhaust gas recirculation (EGR) valve needed to be replaced due to leakage however, the EGR valve was not part of the recall repair, and the contact needed to pay for EGR valve. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 67,409. Parts distribution disconnect.

DIESEL FUEL FOUND IN UNEXPECTED AREAS INCLUDING WIRING HARNESS, FUEL INJECTORS, PRESSURE SENSORS, TURBO CHARGER COMPONENT, DDE, EGR, ETC. UNABLE TO LOCATE SOURCE OF FUEL LEAK INTO ELECTRICAL SYSTEM CAUSING POTENTIAL FIRE HAZARD OR SERIOUS VEHICLE MALFUNCTIONING. ADVISED BY BMW SERVICE MANAGER THAT COST TO PERFORM REPAIR MORE COSTLY THAN VALUE OF VEHICLE. BMW NOT SUPPORTIVE IN CORRECTION OR ASSISTANCE WITH ISSUES. OVER 2.5 YEARS OF OWNERSHIP, VEHICLE SERVICED >5+ TIMES FOR ENGINE WARNING LIGHT AND DRIVE TRAIN MALFUNCTION ALERTS. EGR VALVE REPLACED X3, EXHAUST PRE DPFTEMP SENSOR,ETC. SERVICE PERFORMED ON RECALLED FLEX DISC B27, AND EGR COOLER (MULTIPLE TIMES)PER ADVISORY. REGULAR AND TIMELY MAINTENANCE PERFORMED ON VEHICLE.

WHILE DRIVING THE VEHICLE AT FREEWAY SPEED IT SUDDENLY AND UNEXPECTEDLY LOST POWER CAUSING ME TO HAVE TO TAKE ACTION TO CROSS LANES OF TRAFFIC TO THE SHOULDER. THE DEALER REPLACED THE FUEL RAIL AND ADDITIONAL COMPONENTS HOWEVER THIS DID NOT PREVENT REREPEATED RECURRENCE OF THE ISSUE. I AM CONCERNED THAT IF THE ISSUE IS NOT RESOLVED IT WILL LEAD TO A DANGEROUS AND UNSAFE SITUATION. THIS IS A RECURRING ISSUE EVEN THOUGH THE BMW REPAIRED IT. CAR DISPLAYS DRIVETRAIN MALFUNCTION MESSAGE AND CHECK ENGINE LIGHT.

TL* THE CONTACT OWNS A 2015 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V185000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TOWNE BMW (8215 MAIN ST, WILLIAMSVILLE, NY 14221; (716) 505-2100) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.