2015 BMW 328D Complaints

The contact owns a 2015 BMW 328D. The contact stated that while driving 15-25 MPH, there was an abnormal sound coming from the engine, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle stalled. The contact was able to coast to the side of the road. The vehicle failed to restart. The contact was unsure if any warning lights were illuminated. The vehicle was towed to a BMW-Authorized mechanic, who diagnosed that the fuel pump had failed, and there were metal shavings found in the fuel. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 21V586000 (FUEL SYSTEM, DIESEL); however, the VIN was not included. The failure mileage was 150,000.

The contact owns a 2015 BMW 328D. The contact stated that while driving 5 MPH, the vehicle hesitated. Additionally, while attempting to accelerate, the vehicle briefly lost motive power before slamming into gear. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact related the failure to NHTSA Campaign Number: 20V185000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000.

The high pressure fuel pump failed i see there are recalls for 2014-2018 similar bmw with diesel engine and mine is not included with recall although it clearly has the faulty part. The car will no longer start and I am being quoted $18,000 to repair it which makes the car useless i just got it for $10,000

I was driving on a busy two lane road. The vehicle instantly decelerated and made a large thump while driving at 55mph. The vehicle information system said there was a drivetrain malfunction, and all power was instantly gone. We were able to quickly pull off onto a small section off the road, but not in a safe manner, almost going into the ditch, in which I strongly was anticipating was going to be a total loss to the car as an accident and Injury to myself and my wife. The vehicle then after waiting several hours was towed to a certified BMW shop to be looked at. The shop noted that it sounded like it was a high pressure fuel pump failure that caused the car to abruptly decelerate. The shop confirmed that the high pressure fuel pump did fail and with high probability took out all components associated with the fuel system. The recall/ safety issue only covered the high pressure fuel Pump to 10 years or 120k miles. I have a 141k on the vehicle the issue is the safety aspect of the vehicle suddenly decelerating when at a safe driving speed with no way of knowing the issue with a the pump. These pumps and all components should be covered not only because of cost but because of the general issue of instant deceleration and the safety of not only the driver in the car but those that could be effected driving on the road with the car. This issue should not minimized by the manufacturer based on mileage or years of operation. It’s clearly an issue that is common and an issues that can have ramifications on the customers safety as well as those external of the vehicle.

Vehicle is 100% BMW Serviced for it's history, showroom to present. Vehicle had been smoking after sitting 2-3 days and driving. We'd park and see wisps of smoke coming from the wheelwells and engine bay. Alarming! Never witnessed open flame, but as the saying goes, if there's smoke... Questionable component: 328xd Fuel Sensor Probe (BMW part #13-53-8-594-893 Fuel Feed Line 135040 ) Complaint/Report pertains to Fuel Sensor Probe failure and resultant fuel propagation(backfeeding/leaking fuel from sensor connection) into adjacent wiring/engine bay foils. Diagnostic System did not report sensor failure until extensive damage and hazard was realized. BMW USA responded to report as NOT COVERED BY WARRANTY(high mile vehicle) and therefore not of responsibility of BMW. According to local BMW Service team the event is NOT UNUSUAL and that several vehicles with same fail/error codes have exhibited similar fuel leakage/propagation/damages. VERY PROBABLE FIRE HAZARD Costly repairs; if system had detected failure when sensor failed we would have had it fixed. We reported the smoking several times but the service department didn't isolate the problem. We continued to drive the vehicle cross-country for 6+ months; each time the problem got worse. WE GOT LUCKY Repair bills came to almost $10k by the time we added all visits and the entire wiring bundle that had to be replaced due to fuel damage. Failed Sensor repair is around $750? BMW needs to implement a way to mitigate this problem to keep from having some potentially catastrophic/lethal endings. Similar problems that have contributed to vehicle fires in these BMW vehicles: 1) HEATER BOX malfunctions 2) PCV VALVE 3) COOLANT LEAK

The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the recall; however, the check engine was intermittently illuminated. The failure mileage was unknown. Parts distribution disconnect.

High-pressure fuel pump failed while driving causing vehicle to stop abruptly, a recall for this part due to the same issues already exists but not for my VIN.

Date of complete failure noted below (09/05/22) On 2 previous occasions, approx. 7 days earlier and a week earlier as car was making a slow left turn, not from a stop, one rear wheel shuddered, and the engine seemed to rev as if missed a gear. I lifted off the throttle, and then the car operated normally. The complete failure occurred (3rd occurance) on Sept. 7. Accelerating slowly from a traffic light, turning left (again), the car exhibited the above, but much more severe. I was finally able to gain speed, but drove slowly to try to get home, about 1 mile distant. Many malfunction messages came onto the screen (listed below) Got the car home, tried to put car into "Park" but park would not engage. Engaged the emergency brake to keep car from rolling down the driveway. Shut the engine down Curious to see if the car would restart, or possibly "reset" and operate normally, I noted the shifter now indicated "Park" and now would not go into any other position / gear. Message "roadside assistance". Car is noe immobile /inoperable. Error messages: Transmission malfunction chassis stabilization drive moderately drivetrain malfunction call roadside assistance

The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.