2014 BMW 328D Complaints

In regards safety recall 21V-907, the BMW dealer does not have a remedy yet; however in October 2021 they stated that the intake manifold needed replacement due to heavy buildup and it was replaced. The recall issued in November 2021 states that the leakage from the faulty EGR valve could contaminate the intake manifold and the replacement should be done free of charge. They charged me $1,281 + labor in their invoice # 6436354/1 from 10-29-2021 and they refuse to reimburse me, alleging that there is no remedy available and referred me to bmwusa.com/recalls. BMW corporate states that the dealer should reimburse me for a "treated act reimbursement". At his point I'm not sure if it is safe to use my car.

Exhaust smell from engine bay area comes into car since I bought the car. I reported this problem to the dealer and no solution was found. EGR cooler was not replaced even though I get the recall since 2018 and it states that the exhaust smell could possibly comes from EGR. Problem needs to be addressed by BMW since I use this car to drive my infant. Please advise!

The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed remedy was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328D. The contact stated while driving at an undisclosed speed, the coolant warning light illuminated. The contact refilled the coolant reservoir however, the failure persisted. The vehicle was taken to the dealer where the Exhaust Gas Recirculation (EGR) was replaced. Additionally, the contact stated that he could smell a strong diesel and coolant odor inside the cabin of the vehicle. The contact later received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that parts were not yet available. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

The contact owned a 2014 BMW 328D. The contact stated while stopped at a stoplight there was smoke and flames coming from the driver's side of the hood. The contact was able to exit the vehicle safely. The fire department came to extinguish the fire. The fire and police departments were present and filed reports. The fire department stated that the fire origin was from the Exhaust Gas Recirculation (EGR). There was no medical assistance needed or injuries sustained. The vehicle was towed to a collision center. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The failure was related to NHTSA Campaign Number 21V907000 ( Fuel System). The failure mileage was 152,000.

The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while the vehicle was at a complete stop at the traffic light, she noticed smoke coming out from underneath the hood of the vehicle and she could smell a burning odor through the vents. There were no warning lights illuminated. The contact continued to drive the vehicle. The contact stated that the failure reoccurred while parking the vehicle in her garage. The vehicle was taken to the local dealer twice where it was diagnosed that it was a coolant failure associated with NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The dealer notated in the diagnostic report that the vehicle was drivable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,265. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that an unknown sensor had malfunctioned. The vehicle was not repaired. The dealer was made aware of the issue but confirmed that parts were not yet available. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling). The contact stated that while driving 60 MPH, the vehicle inadvertently decelerated to 40 MPH. The check engine warning light was illuminated. The EGR cooling message was displayed in the information center. The vehicle was taken to an independent mechanic where she was informed about fault code 29EB-00. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 89,000.

The contact owns a 2014 BMW 328D. The contact stated while driving approximately 40 MPH, the drivetrain malfunction warning light illuminated and the vehicle lost motive power. The contact was able to pull over to the side of the road. The contact placed the vehicle into park(P) but could not restart the vehicle. The contact had the vehicle towed to his residence. Additionally, the contact stated that the vehicle could not be placed into neutral because the shift lever had seized in park(P). The contact researched and found NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) that was related to the failure The contact had not taken the vehicle to a local dealer and the vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 124,000. Consumer stated It was confirmed by a dealer vehicle had a high pressure fuel pump failure and was not eligible for the recall.