2020 BMW 330I Complaints

The lower active grill on my 2020 BMW 330i failed. I purchased the vehicle on January 24th. On February 27th, the check engine light came on. I called the dealership I bought it from. They told me they did not have the necessary technology to diagnose, so I took it to a BMW mechanic. The mechanic told me it is a known warranty issue with this particular BMW, and that BMW should fix it for free under the limited warranty bulletin. When I tried to contact BMW about this issue, they refused to pay for it stating that my specific VIN number was not affected by this issue, and therefore they wouldn't pay for it. This makes no sense seeing as it is a clearly known issue with an active bulletin out for the same exact year make and model as my vehicle. The production clearly did not change enough to fix the issue, so my vehicle should be included in the limited warranty/recall. The flaps can get stuck closed, which can cause the car to overheat quickly, which can be extremely unsafe. BMW refused to even look at the vehicle to see if the issue was in fact the warranty issue without me paying a $250 diagnostic fee, when I had just paid to have it diagnosed at a different BMW mechanic.

Both the UPPER and LOWER active grille shutters for most BMW models in the 5 model years prior to mine had extended service warranties due to frequent failures of the part. It appears that the design was not improved with my model year and yet my vehicle is NOT part of the extended warranty. My vehicle is only 4 years old and BOTH the upper and lower air flap control motors have failed. The motors are not sold individually, but are sold as a part of the entire shutter assembly which has a part cost of $250 - $350 each with comparable installation costs. The lower shutter assembly requires the removal of the entire bumper. Why is the extended service warranty not applicable to newer models?

The contact owns a 2020 BMW 330I. The contact stated while driving approximately 65 MPH, there was a loud boom that came from the sunroof. The contact pulled over and noticed that the sunroof had shattered. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

I have been in the motorcycle industry 1988-2000 and the auto industry since 2000 to current, a break for about 10 years in there. I am fairly mechanically knowledgeable. On 8/1/2 was showing a customer a BMW 330I that we had in inventory. The customer sat in the driver's seat, started the engine and popped the primary hood latch. I was at the front on the vehicle. Since I deal with every make, model and years finding the secondary latch release can be challenging. Initially, I felt under the hood at the center, not finding it I proceeded to feel my way down both sides of the hood. Still not finding the release I inserted my right hand into the grill at first grill opening center right (drivers side). I was feeling inside to find the elusive release. About 1-2 seconds of feeling around I felt the a pressure against my hand. There isn't much space in the grill openings and very quickly I could not remove my hand in time, it was pinched between the vertical grill vent and, at that point unknown, active grill venting. My hand was stuck and the active grill venting continued to close since it indicated the cycle was not complete. I was stuck and it was very painful. My right was stuck in the first opening and I tried to overpower the electric motor with my left hand on the second grill opening (drivers side) I could not overpower it. I slowed it but it continued trying to close. I told the customer that I was stuck and in pain and that I needed help. I could not pull hand out since it was never intended to have a hand in there, the edges where sharp plastic on the inside, almost like a barb. It took me, being one handed and both his hands pushing on the vents to over power the system. Without the second adult male, I was trapped. Issues: 1. excessively overpowered 2. no reverse sensor like auto up passenger windows 3. no break-away safety system

The check engine light comes on every time there is low fuel in tank. BMW will not address the issue even though there is previous recalls on earlier years. Please recall before someone is hurt or killed.

Car was t-boned by another vehicle at 65-70 MPH (other driver was cited as negligent and responsible for accident)—and other driver’s car caused damage to the BMW and driver (my daughter) due to the side airbags on the BMW not deploying (damage to daughter would have been significantly less had the BMW side airbags deployed as they should have upon impact).

I do not know What component or system failed or malfunctioned, the car is available for inspection upon request. The car started and moved forward with no driver or passenger inside and stopped because it hit my garage door from which it was parked 3 feet from before it moved forward driverless. A car which moves by itself is unsafe because it can hit a person or object. to date, 8/11/2021 the problem has not been reproduced or confirmed by a dealer or independent service center? The car has not been inspected. Today a message from BMW initiated an inspection appointment at the dealer. Problem occurred without warning.

The contact owns a 2020 BMW 330i. The contact stated that while he was sleeping, the vehicle was parked outside of the garage and had started itself without the key in the ignition then drove itself and crashed into the aluminum garage door. The contact was aware of the failure when he went inside the garage and heard the engine running but could not open the garage door. When the contact went outside, he saw that the vehicle had crashed into the garage door with the engine still running and the headlights were on. A police report was filed. The dealer was contacted but had not returned the contact's phone call. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 17,218.

TL* THE CONTACT OWNS A 2020 BMW 330I EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: PROCONTACT GX SSR, TIRE SIZE: 225/45/R18. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AND THE FRONT AND REAR PASSENGER'S SIDE TIRES FAILED. THE CONTACT STATED THAT THE FRONT DRIVER'S TIRE HAD A BUBBLE ON SIDEWALL AND THE REAR PASSENGER TIRE WAS CRACKED ON SIDE WALL WHILE THE FRONT PASSENGER'S SIDE TIRE EXPERIENCED A BLOWOUT. THE VEHICLE WAS TOWED TO RALLYE BMW (1 BRUSH HOLLOW RD, WESTBURY, NY 11590, (516) 393-0000) WHERE IT WAS DIAGNOSED WITH NEEDING 3 TIRES TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2020 BMW 330I. THE CONTACT STATED THAT THE ENGINE COOLANT LOW WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO RALLYE BMW (1 BRUSH HOLLOW RD, WESTBURY, NY 11590; (516) 393-0000) WHO CONFIRMED THEM THAT THE COOLANT LEVEL WAS LOW. THE DEALER STATED THAT THE HEAT MANAGEMENT MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER ALSO DISCOVERED THAT COOLANT HAD LEAKED INTO THE OIL FILTER HOUSING AND THE HOUSING WAS DAMAGED. THE MECHANIC REPLACED THE OIL FILTER HOUSING, ADDED OIL, AND FLUSHED THE COOLANT. THE CONTACT RETURNED THE VEHICLE TO THE SAME DEALER. THE DEALER BLED AND CHECKED THE COOLING SYSTEM AND FOUND NO LEAKS. THE DEALER TOPPED OFF THE COOLANT LEVEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 3,142.*DT*JB