2015 BMW 428I Complaints

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated while driving at undisclosed speeds, smoke was coming from under the hood, entering the vehicle through the A/C vents. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 84,000. VIN tool confirms parts not available.

Turbo lines leaking. My model vehicle is the same N20 engine components that were installed with the f30s in prior years. BMW had an in house recall for specific models and vins but did not include mine even though they were installed with the same issues that the previous models had. Now, the turbo lines are leaking, my car only has 85000. I shouldn’t have to pay over 3k for them to correct this.

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine an Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 BMW 428I. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that an abnormal oil burning odor was coming from the vehicle. The check engine warning light became illuminated. The vehicle was taken to an independent mechanic, and it was discovered that there was oil leaking from the gasket and onto the bank 1 sensor, which caused the sensor to become corroded. The mechanic linked the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was taken to a dealer and the contact was provided an estimate for a diagnostic test. The contact stated that the vehicle was not repaired, and the engine was overheating. The failure mileage was approximately 84,000. VIN tool confirms parts not available.

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was white smoke coming from under the hood. No warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000. VIN tool confirms parts not available.

The contact's daughter owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 428I. The contact stated while driving at an undisclosed speed, the contact noticed a smoky odor coming from the vehicle and the contact noticed smoke coming from the engine compartment. The contact pulled the vehicle over and turned the vehicle off. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. VIN tool confirms parts not available.

The water pump electrical connector on my 2015 BMW 428i failed, as identified in Recall Campaign No. 24V-608. This defect caused repeated engine overheating, leading to damage to the oil pan gasket and valve cover gaskets. An independent service center confirmed the damage was due to overheating from the faulty water pump. The issue has worsened, with a visible oil leak contributing to frequent engine overheating, making it unsafe to drive long distances. Contact Timeline: 1.October 10, 2024: I received the recall notice from BMW for the defective water pump electrical connector. 2.October 24, 2024: I emailed BMW [XXX] and [XXX] ) to report the overheating and related damage, requesting a full inspection and repairs. 3.October 2024: I visited an independent body shop, which confirmed the damage, and later the BMW dealership in Pompano Beach, which also confirmed the issues but did not agree to cover the repairs under the recall. 4.November 8, 2024: BMW Recall Support Services confirmed the recall is open but did not address the additional damage. 5.November 11, 2024: Robert Pfeiffer from BMW left a voicemail, only noting a delay in parts but not addressing my concerns about the damage. 6.November 12, 2024: I called Robert Pfeiffer but was unable to reach him and left a voicemail. I followed up with an email, reiterating my request for BMW to cover the related repairs due to the worsening vehicle condition. Current Concern: The oil leak continues to worsen, increasing engine overheating risk. No warning lamps initially appeared, but symptoms began shortly after the recall notice. Both the independent body shop and the BMW dealership confirmed the overheating and gasket damage. I request NHTSA’s assistance, as BMW has not resolved the issue despite the clear link to the defective part. The vehicle is available for inspection, and this problem presents a serious safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)