2023 BMW X1 Complaints

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall has been ongoing since February. Received notice and letter that remedy was available and took the car to dealer. Remedy was implemented but it still shows as an open recall. Sees like the manufacturer has failed to remedy or is not able to.

Thankfully, I have not been involved in an accident to-date, but my 2023 BMW X1 has been the subject of a recall involving its braking system since February 2024, with no available remedy as of August 15, 2024. The lack of urgency by BMW to fix an issue involving the safety of its customers and vehicles' occupants is startling. This is unacceptable. I request that NHTSA investigate this issue and hold BMW accountable for remedying the issue now as it has gone beyond a reasonable amount of time to fix the issue. If a fix is not available, BMW should be made to buy back my vehicle.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 10 MPH and attempting to depress the brake pedal, there was an excessive amount of pressure on the brake pedal while attempting to stop the vehicle. The contact stated the brake pedal felt as if the Power Brake Assist had failed. The failure occurred a second time while driving approximately 45-50 MPH. The contact stated that the Parking Brake Malfunction message was displayed on the instrument panel. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 7,000. VIN tool confirms parts not available.

The contact owns a 2023 BMW X1. The contact stated that while his son was driving 40 MPH, the vehicle was jerking. The power brakes and stability control were inoperable. Several unknown warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes). The vehicle was taken to the local dealer, where it was diagnosed and determined that the codes needed to be cleared. The vehicle was repaired, but the failure recurred. The vehicle was towed back to the local dealer, who cleared the codes again. The dealer informed the contact that the failure was not related to NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes). The manufacturer was not contacted. The failure mileage was approximately 8,000.

The recall number for the incident is 24V-104. The car was recalled in February and the recall repair was completed May 2, 2024. The car is currently at BMW and is available for inspection.BMW has confirmed that the parts they replaced in May malfunctioned. They claim that some of the recall parts had a mechanical problem and that the recent repair, July, was done with parts that had been inspected. On July 22, 2024, I was backing up and when I braked the car jolted as if I hit something and the computer screen showed ABS and parking brake malfunction. When I engaged the brakes they were hesitant and took a long time to stop the car. Fortunately, I was in a parking lot with no cars around so there was ample space for the car to come to a stop. Had I been on the highway or main road, I would have been in an accident as I would not have had enough distance to stop.

The vehicle is equipped with a dual clutch transmission and has the EPA mandated auto-start feature. When you stop the vehicle and the engine shuts off and then remove your foot from the brake to go forward, the engine hesitates to restart and then starts, revs, dumps the clutch and propels you forward at a dangerous rate. My wife was trying to pull into the garage and stopped a little short. When she tried to move forward about a foot, the car started and lurched forward hitting the house. There is no way to disable the auto start feature and there are no buttons in the car. This is going to get someone killed when they are trying to make a left turn across traffic and first the car doesn't restart and then it starts and flies into traffic. I complained to BMW and they say this is the way the government mandates the car to be.

The contact owns a 2023 BMW X1. The contact stated while driving at an undisclosed speed and coming to a stop at a red light, the brake pedal was depressed; however, the vehicle failed to slow down. The contact stated that several unknown warning lights were illuminated. The contact stated that the message to “Contact the Dealer" was temporarily displayed. The vehicle was taken to a local dealer where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 27,000.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electrical Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.