2023 BMW X1 Complaints

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 BMW X1. The contact stated that she would lose control of the vehicle while attempting to engage the parking brake with the check engine and a brake sensor warning lights illuminated. The contact was able to restart the vehicle, but the failure persisted. The vehicle was towed to the dealer where the vehicle was diagnosed with a failure with the power brake assist. The contact was informed that the power brake assist needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number 24V104000 (Electronic Stability Control, Service Brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 7,000 VIN tool confirms parts not available.

I was given the notice in February 2024 that there was an issue with the integrated brake system and as of today June 4,2024 the dealer states they do not have the parts to fix the issue. It has been 4 months driving a car that is potentially unsafe due to Integrated Brake system. Please advise when BMW is required to have the problem fixed.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control - ESC, Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

BMW has a voice assistant "BMW Assistant" which I have turned off. I verified the setting through a call today with Kingsley of the BMW Genius hotline, 844-443-6487. The problem I am experiencing is that although turned off, the Assistant keeps trying to turn itself on by asking permission which I am driving. One has to either press a button or repeatedly speak to it to try and stop its message. Not only irritating, but it happens during turn by turn navigation and causes distracted driving., I came close to having a collision a couple of times when this happened. Note that Kingsley confirmed that it would continue to occur in the future at random times and there is no way to turn it off. I am assuming at this time it is just a way to try and collect more information to sell. If the Assistant tried to do this when the car is started and stationary, while still irritating, there would be no distracted driving. this a a problem waiting to happen. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 BMW. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control - (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 BMW X1. The contact stated while driving 50 MPH and depressing the brake pedal, the vehicle failed to respond, swerved, and came to a complete stop in the middle of the highway. The traction control, ABS, and check engine warning lights were illuminated. Additionally, the messages "Warning" and "Computer Error Fault" were displayed. The contact stated that the vehicle failed to shift into gear while attempting to drive. A Police officer blocked the vehicle until the vehicle was towed. The vehicle was towed to the dealer, where it was diagnosed, and the dealer determined that the failure was related to NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact had not yet received the recall notification. The dealer informed the contact that the vehicle was temporarily repaired and test-driven and that the vehicle was safe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 14,000. VIN tool confirms parts not available.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, Service Brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Upon straight line driving, vehicle has abruptly cut to the left into the opposing driving lane. Had another vehicle been approaching, could have resulted in a collision. It has occurred randomly on three different occasions over two month period. Have been trying to get with the dealer for a week. They don't seem to consider it urgent. So far, there have been no incidents requiring police or visible signs of damage. Abrupt maneuver was preceded by a mechanical "ping" sound followed by a sensation the car was being struck from behind. The incident has made me concerned to drive the car as well as reluctant to keep it even if dealer finds something he can fix.

The contact owns a 2023 BMW X1. The contact stated that when the vehicle is on any slight incline, when parked, when the vehicle was placed in reverse (R) or in drive (D) the vehicle will roll backward or forward for about one or two feet before the vehicle responds to the accelerator pedal and the transmission gear selected. The contact stated no warning light was illuminated. The contact stated he would depress the brake pedal due to vehicle rolling in the opposite direction from which he intended and the vehicle would stop. The contact also stated that if the vehicle rolls back at any sort of speed, approximately 3 to 4 MPH, the vehicle automatic braking system would engage and stop the vehicle. The contact stated that the failure was intermittent but was occurring at every time the vehicle was parked on an incline. The contact had taken the vehicle to a local dealer, where it was scheduled for normal service and software updates. The contact stated that a software update to remedy "drive off characteristics" and "throttle input lag" was installed, however the roll away failure was still occurring. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 500.