2014 BMW X3 Complaints

The contact owns a 2014 BMW X3. The contact stated while driving 70 MPH, the transmission unintendedly shifted into neutral(N), and the engine seized. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to an independent mechanic to be diagnosed. The vehicle was not diagnosed or repaired. An unknown dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 110,000.

The contact owns a 2014 BMW X3. The contact stated while driving at approximately 45 MPH, the hatchback's rear latch had inadvertently opened, and the personal content had fallen out. The vehicle was taken to the local dealer where it was test-driven with the service manager and the failure was replicated. The contact also stated that they drove 3 other SUVs and the failure reoccurred. The contact stated that 3 other SUVs were test driven and the failure occurred. The service manager's diagnosis was that the hatchback release button was inadvertently depressed. Per the contact, the manufacturer advised the dealer to upgrade the SUV software free of charge. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 75,000.

Several warning lights flashed on and off while driving. My display/computer turned off and rebooted while driving. A day or two later the electric rear hatch stopped working. I opened the cover in the back where the spare is, and found several inches of water (4-5) in the well. I called the dealer first thing since it was a frightening thought thinking the car may blow up or trigger the airbag making me (or whoever is driving the car) crash into someone else. To my surprise there was no warning or recall on the problem. A surprise since a simple google search turned up pages of complaints, chat rooms and discussions concerning the same issue. This is where the battery is stored in this car. The battery was sitting in inches of water even though it is slightly elevated. The control module for the electric hatch (according to a schematic found by google) although in a separate raised styrofoam holder, was halfway submerged in water. Under the side panel was wet. In that side panel is the fuse/ relay panel. Water was dripping down the side of that wall and the insulation was wet and dripping at the bottom and into the bay. The safety of myself, the driver, or my wife the primary driver of the car could be affected in many unexpected/ unknown ways with a short on the fuse panel or worse yet water sloshing around a big 12 volt car battery. Could it explode? I don’t know. I vacuumed out the water and it has come back and fills a substantial amount in a couple weeks. About one inch per week. It is certainly ongoing. My wife won’t drive it so deduction tells me it is not coming in from driving it. It is available for inspection although I have not driven it to the dealer since it has been quite wet and is some distance away. I tried to follow your format and include all your requested details. If I have left anything out I am happy to answer any questions. Thank you for the opportunity to bring this to someone’s attention. Thanks again, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

On December 27, 2023, vehicle was taken to the service center of the dealership where it was purchased. The primary concern was that the car would at times suddenly launch forward and increase in speed on its own. Employees/repairmen test drove the vehicle, scanned the codes and the concern was not duplicated. On January 14, 2024, when slowing to park this vehicle, it suddenly raced forward, causing driver to hit a post. I have this documentation. Vehicle was totaled (at loss to me). I need some remedy.

After a collision, the driver side airbag exploded and a large piece of metal was projected from the airbag and into the driver's lung. The surgeon removed a gold colored disc from the drivers lung. (See Photo) Further, the driver had a large laceration to their chest and shoulder that appears to be the result of shrapnel. (See Photos)

I was driving the car on the highway when the engine suddenly stopped. After towing it to the auto mechanic, he informed me that the timing chain was damaged, so the oil pressure went down and the engine was gone. The car never displayed any warning messages. I was driving my father and my sister to the airport and the trucks could have hit us. There was no shoulder and I could hardly pull over on a small and narrow piece of shoulder on i17 South. BMW said a new engine and other parts would cost me $15,000.

I started my car on 3/17/23 and immediately noticed two things: a 'drivetrain malfunction' error message in my console, and the engine was almost sputtering like it was about to die. When I put the car into Drive, I then noticed that it had great difficulty to accelerate and change gears automatically. It was very unsafe to make any cross-traffic turns because it would be slow as a turtle putting me at great risk. Immediately took it to Schomp BMW, where it stayed for 5 days and was diagnosed with a timing chain issue. The cost for repair at the dealer was outrageous, so I transferred the vehicle to my local shop, The Garage, to confirm the diagnosis and perform the actual repairs with original BMW parts which they had to order.

The contact owned a 2014 BMW X3. The contact stated that while driving at approximately 35 MPH, she lost control of the steering wheel, the vehicle suddenly jerked to the left, and she crashed into a cement light pole. The Chassis Stabilization warning light was illuminated intermittently. The driver's side air bag had deployed. The contact stated that she hit her head on the steering wheel but had declined medical attention. A police report was filed. The contact made a local dealer aware of the failure; however, the vehicle had not been taken to be diagnosed or repaired, and the contact was informed the VIN was only included in an emissions recall. The contact stated that the OBD monitor was removed when the vehicle was previously impounded. The vehicle was towed to a tow yard and was deemed totaled. The manufacturer was made aware of the failure. The failure mileage was 74,526.

The contact owns a 2014 BMW X3. The contact stated that while driving at an undisclosed speed, an abnormal burning odor was detected while the heater was activated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the failure was related to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.

The LED chips that control the running lamps in the rear and prone to fail based on my personal experience and reading forums; I've replaced 3 so far. However, BMW has yet to acknowledge the issue and will only sell you an entire brake lamp for $400+. You can find the chip that needs replacing on Amazon for ~$15 with a Lifetime Warranty through the Amazon retailer. During normal operation, these LED lights stay lit in the rear when you're not actively braking or signaling and when you're parking so they're important for any traffic following from behind especially if it's dark. I've seen other German auto manufacturers with similar issues where the rear LED lights no longer function due to defective chips or simply not making them easily available for repair should the chip fail.