2014 BMW X3 Complaints

The contact owns a 2014 BWM X3. The contact stated while driving 65 MPH, the engine was running rough. The contact pulled over on the side of the road and noticed that the timing chain was stretched. The vehicle was not repaired. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 47,000.

No oil change or engine light on dash. Passed state emissions test with no indicator lights on weeks ago. Engine timing chain malfunction. A warning light displayed once the engine stopped my vehicle. Also, pressed SOS button for 911 after vehicle stopped right off highway and stopped mid intersection, but learned it doesn’t work after 5G towers upgraded.

driver seat will not move forward <driver restraint system malfunction, computer keep restarting while driving and SOS keep popping on the computer

All BMW n20 engines have a timing chain malfunction causing damage to the engine and hazardous driving. There was a lawsuit settled two years ago, however, anyone who wasn’t alerted of the settlement or had not experienced mechanical issues yet are now left with costly repairs on their as the claim window has closed. BMW lost the lawsuit - there is a manufacturing defect that should have been recalled. Please help hold bmw accountable for repair ALL vehicles with this issue, not just some. Thank you.

On 10/2/2021 my driver side mirror assembly fell off when driver door was closed. On 3/7/2020 my passenger mirror assembly fell off when the passenger door was closed. My safety was at risk when not being able to effectively use mirrors for travel visibility. Others traveling behind me may have if my mirror wires shredded and it became a projectile as in both incidents I was 45 minutes from home. Both times I had to find tape to hold it up. I contacted BMW North America Customer Relations case #2021-27700837. I was told on 10/8/2021 by supervisor Ashley ext.1461 my vehicle is out of warranty and they do not have reports of mirrors falling off being an issue and would not assist with goodwill for this second incident. Please see in the forum attachment BMW is aware of the faulty mirror assemblies. Ashley informed me my call was recorded. My local mechanic changed the mirror assembly in 2020. See attached invoice. My local mechanic will change the drivers side mirror assembly this week. I had scheduled BMW Fort Myers FL appt for 10/11/2021 10:00am but service advisor Jose quoted an amount $500 higher than Walt’s Garage. Walt’s initially ordered the assembly from Fort Myers BMW via parts Dept tech Michael who held assembly in my name. See Walt’s quote attached. There were no warnings that the mirrors would fall off. My vehicle has been garaged both in NJ and FL since I purchased it. A few times I noticed the driver mirror assembly not close when pressing the fold button. This was not noticed for the passenger mirror. I did a web search and have noticed several times individuals complaints of broken BMW mirror assembly. I have attached photos of most relevant case on Bimmerforum.com where a tech saw a mirror fall off. The report dated 5/19/20 shows that they contacted BMW Customer Relations so they were aware of the fault and also reimbursed the customer. Although the repair shop name was not mentioned it seems that it could have been BMW dealership.

FAULTY TURBO HOSE CAUSES OIL TO LEAK AND SMOKE FROM ENGINE. SEEMS TO BE COMMON PROBLEM THAT I WISH BMW WOULD ADDRESS.

TURBO WASTE GATE ACTUATOR ROD RUSTED OUT. THIS IMMEDIATELY LED TO LOSS OF TURBO-CHARGING, LEADING TO A DANGEROUS SITUATION DUE TO LOW ENGINE OUTPUT. THERE IS NO WARNING PRIOR TO THIS OCCURRING. THIS IS A SYSTEMIC PROBLEM FOR THIS MODEL/ENGINE AS EVIDENCED BY THE BMW TSB: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2018/MC-10154818-9999.PDF I FEEL THIS ISSUE IS WIDESPREAD ENOUGH AND UNSAFE ENOUGH TO MERIT A RECALL OF THE ACTUATOR UNIT/ROD -- AT LEAST IN NORTHERN STATES THAT USE SALT ON THEIR ROADS

I WAS DRIVING HOME ON A CITY STREET WHEN THE ENGINE LIGHT BEGAN TO FLASH. I WAS GETTING CLOSE TO BEING HOME SO I CONTINUED TO DRIVE TO TRY TO SAFELY GET MY CAR OFF THE STREET. IT THEN BEGAN TO DRIVE SLOWER AND SLOWER EVEN AS I WAS STEPPING FULLY ON THE GAS PEDDLE (WELL BELOW THE CITY STREET LIMIT OF 35, AS CARS STARTED TO GO AROUND ME). THE CAR THEN COMPLETELY SHUT OFF. I LUCKILY HAD MADE IT TO A NEIGHBORHOOD ROAD AND WAS ABLE TO GLIDE OVER TO THE SIDE AS MUCH AS POSSIBLE. HOWEVER, BECAUSE THE CAR WAS NO LONGER OPERATIONAL IT WAS STILL IN THE STREET AND I WAS STRANDED IN THE RAIN UNTIL THE TOW TRUCK GOT THERE HOURS LATER. ONCE I PUT THE CAR IN PARK IT WOULD NOT GO BACK TO NEUTRAL SO I HAD TO WAIT FOR A SPECIFIC TOW TRUCK. ONCE MY MECHANIC WAS ABLE TO TAKE A LOOK HE SAID THAT THE TIMING BELT HAD BROKEN AND DESTROYED THE ENGINE. IN HIS OPINION THIS IS UNHEARD OF IN A CAR WITH JUST OVER 70,000 MILES AND 6 YEARS OLD. I HAD JUST PURCHASED THE CAR FROM A HIGH END USED DEALERSHIP 5 MONTHS PRIOR AND THEY SAID THEY FOUND THAT BMW HAD PUT AN EXTENDED WARRANTY ON THE TIMING BELT FOR 70,000/7 YEARS FOR THIS SPECIFIC ISSUE. WHEN I CALLED BMW THEY WOULD DO NOTHING BECAUSE THE WARRANTY WAS NO LONGER IN EFFECT, EVEN A MILE OVER 70,000. THEY CLEARLY KNOW THIS IS AN ISSUE WITH THIS VEHICLE AND NEVER PROPERLY REMEDIED A VERY SERIOUS SAFETY ISSUE. MY NORMAL COMMUTE IS ALL FREEWAY. THIS COULD HAVE BEEN A VERY SERIOUS, IF NOT FATAL ACCIDENT IF IT HAD OCCURRED ON THE FREEWAY.

OUR PARKED BMW X3 WAS IN OUR DRIVEWAY TURNED OFF WHEN IT SUDDENLY BURST INTO FLAMES AND ALSO CAUGHT OUR HOUSE ON FIRE AND OUR NEIGHBORS HOUSE. THERE IS CURRENTLY NO RECALL ON THIS YEAR AND MODEL. NO ENGINE LIGHTS WERE ON AND WE REGULARLY SERVICE OUR CAR ONLY WITH CERTIFIED BMW MECHANICS. THE CAR IS COMPLETELY BURNT TO THE GROUND. AFTER FURTHER RESEARCH THIS IS NOT THE FIRST TIME THE X3 HAS CAUGHT ON FIRE AND BURNT DOWN SOMEONE'S HOME AND YET NO RECALL AND BMW HAS YET TO TAKE RESPONSIBILITY. WE HAVE EVERYTHING ON OUR SECURITY CAMERAS.

THE OIL-FEED LINE FOR THE TURBO ON THE (N20) ENGINE OF THE 2014 BMW X3 WAS REPLACED DUE TO LEAKING OIL INTO THE ENGINE. ON COLD STARTUP A PLUME OF BLUE/WHITE SMOKE IS SEEN EMITTING FROM THE EXHAUST TAILIPIE FOR APPROXIMATELY 30 SECONDS. THIS BMW X3 HAS THE STANDARD, COMMON N20 ENGINE. THIS ISSUE HAS BEEN ADDRESSED BY BMW FOR MODEL YEARS 2012 AND 2013, BUT NOT 2014. THIS TURBO-OIL LINE FAILURE IS A WELL-KNOWN AND COMMON DEFECT. BMW HAS ISSUED "SERVICE BULLETINS" AND EXTENDED THE WARRANTY ON THE 2012 AND 2013 MODELS FOR THIS EXPRESS ISSUE. THE SERVICE BULLETIN IS ATTACHED. BMW HAS BEEN CONTACTED AND ARE REFUSING TO COVER THE 2014 MODEL ALTHOUGH IT IS THE SAME ENGINE DEFECT. THE REPAIR PART INCLUDES A REDISIGN OF THE ORIGINAL PART AND NOW INCLUDES A CHECK VALVE. THIS IS A CLEAR EXAMPLE OF DEFECT IN DESIGN. BMW VERBAGE IS LISTED BELOW: THE 'NEW' ENGINE OIL FEED LINE PART NUMBERS LISTED ABOVE INCORPORATES A 'CHECK VALVE' ON THE ENGINE SIDE OF THE ENGINE OIL FEED LINE. THE CHECK VALVE ELIMINATES ENGINE OIL PRESSURE EQUALIZATION AND THE CONSEQUENTIAL ENGINE OIL LEAKAGE PAST THE TURBOCHARGER'S 'EXHAUST SIDE' TURBINE SEAL. ON CONTACT WITH BMW I COULD NOT GET A CLEAR ANSWER WHY THE 2014 MODEL WAS NOT COVERED, BUT I DID GET BMW TO CONFIRM THAT THE ENGINE AND THE ORIGINAL PART ARE IDENTICAL TO THE DEFECT PARTS IN THE 2012 AND 2013 MODEL. WOULD NHTSA OPEN AN INQUIRY ON THE 2014 MODEL N20 TURBO OIL-LINE DEFECT PLEASE? THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR