2014 BMW X5 Complaints
View complaints related to 2014 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2014 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 BMW X5- AURORA, IL
MY VEHICLE HAS SOFT-CLOSE DOORS, WHEN I STARTED DRIVING FROM HOME, ALL THE DOORS WERE CLOSED, AND THE DOORS WERE LOCKED. AFTER ABOUT 2 MILES, I SUDDENLY HEARD LOUD NOISE/AIR COMING THROUGH THE FRONT PASSENGER DOOR. THE FRONT PASSENGER DOOR POPPED OPEN WHILE DRIVING, NOT FULLY OPEN, ONLY A LITTLE TO HEAR THE NOISE AND FOR THE OPEN DOOR INDICATOR TO LIGHT UP ON THE DASHBOARD. THIS HAPPENED WHEN MY KID WAS SITTING IN THE BACK. I HAVE TO PULL OVER SAFELY WITHIN FEW YARDS AND CLOSED THE DOOR MANUALLY. THIS IS DANGEROUS AS MY KIDS SOMETIME SIT LEANING ONTO THE DOOR OR TAKE A NAP WITH SUPPORT FROM THE DOOR. I STOPPED DRIVING THE VEHICLE AND TOOK IT TO THE DEALERSHIP AT THE NEXT AVAILABLE APPOINTMENT. THE DEALERSHIP CHECKED AND RETURNED THE VEHICLE BACK SAYING THEY ARE "UNABLE TO REPRODUCE". *TR
Source: NHTSA WEB SITE -
2014 BMW X5- MOUNTAIN VIEW, CA
MY VEHICLE HAS SOFT-CLOSE DOORS, AFTER CLOSING THE DOORS THEY POPPED OPEN WHILE DRIVING, NOT FULLY OPEN, ONLY ABOUT A HALF-INCH, ENOUGH TO BE AJAR AND FOR THE OPEN DOOR INDICATOR TO LIGHT UP ON THE DASHBOARD. THIS HAPPENED 4 TIMES IN THE FIRST 5 WEEKS OF OWNING THE VEHICLE AND BMW HAS NOT BEEN ABLE TO FIX IT, GIVING IT BACK TO ME EACH TIME WITH THE CLAIM THAT THEY ARE UNABLE TO REPRODUCE THE PROBLEM. ON ONE OCCASION, AND AS REQUESTED BY THE DEALERSHIP, I DROVE THE CAR BACK WITH AN AJAR DOOR WITHOUT TOUCHING IT OR TURNING OFF THE ENGINE. THE DEALERSHIP TOOK A PHOTO AND STATED THAT THIS SHOULDN'T HAVE HAPPENED GIVEN THAT THE CAR HAS SOFT-CLOSE DOORS AND THAT IT WON'T ACTUALLY START DRIVING IF ANY DOOR IS STILL SLIGHTLY OPEN. I HAVE A COPY OF THE PHOTO AS PROOF, BUT THE DEALERSHIP UPON INSTRUCTION FROM BMW NA WAS INSTRUCTED TO RETURN THE VEHICLE STATING THAT IT HAS NO ISSUE. THE DEALERSHIP DID REPLACE THE LOCKING MECHANISMS ON THE TWO DOORS (BOTH FRONT AND REAR PASSENGER SIDE DOORS) THAT BECAME AJAR, BUT IT HAPPENED AGAIN, THE FOURTH TIME. *TR
Source: NHTSA WEB SITE -
2014 BMW X5- WILMINGTON, DE
I HAVE LEASED BRAND NEW 2014 BMW X5 ON 12/09/2013. SUDDENLY AFTER 2 DAYS, IT HAS BROKEN. HEATED STEERING FUNCTION STOPPED WORKING. SERVICE DEPARTMENT OF MY SELLING DEALER KEPT THE VEHICLE OVERNIGHT AND FOUND OUT SOMETHING IS BROKEN AND THE BROKEN PART HAS TO BE REPLACED. THEY SAID IT WOULD BE GOING TO TAKE AT LEAST END OF JANUARY 2014(THIS IS WHAT THEY TOLD VERBALLY). NEITHER SERVICE DEPARTMENT OF THE SELLING DEALER NOR THE MANUFACTURER, GUARANTEE WHEN IT CAN FIX AND REFUSED TO PROVIDE DOCUMENT EVIDENCE ON THAT. RIGHT NOW 2014 BMW X5S ARE ON THE ROAD WITHOUT HAVING THE REPLACEMENT PARTS TO FIX IN CASE OF ISSUES. IN MY CASE IT IS HEATED STEERING WHEEL, BUT I'M NOT SURE THE ELECTRONICS OF THIS VEHICLE SINCE IT HAS BROKEN SO NEW AND IT IS TAKING LONGER TIME TO FIX WHICH NOBODY KNOWS WHEN. WHAT I BELIEVE IS MANUFACTURERS SHOULD NOT RELEASE THEIR VEHICLES, UNLESS THEY HAVE FULL CONTROL ON THEIR PRODUCTION LINES. ALSO I ASK DOCUMENT EVIDENCE FROM MANUFACTURER AND SELLING DEALERS SERVICE DEPARTMENT, BY CONFIRMING THAT THIS VEHICLE IS SAFE TO DRIVE. THEY ARE REFUSING TO PROVIDE SUCH DOCUMENT. I REALLY DOUBT THAT 2014 BMW X5S ARE STILL GOOD ENOUGH TO HIT THE ROAD. BTW, THE VEHICLE IS STILL ON TEMPORARY TAGS. SINCE THE VEHICLE WAS SO NEW WHEN IT BROKE AND THE TIME IT IS GOING TO FIX IT IS A UNCERTAIN, I FEEL REALLY UNSAFE ON THIS VEHICLES APPRECIATE IF YOU COULD INVESTIGATE THIS. THANK YOU. *TR
Source: NHTSA WEB SITE