2020 BMW X5 Complaints

The contact owns a 2020 BMW X5. The contact received notification of NHTSA Campaign: 25V644000 (Electrical System); however, the part to do the recall repair not available. The local dealer was contacted and confirmed that parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue; however, no assistance was provided. The contact had not experienced a failure.

The safety risk arises from inaccurate federal recall records maintained by BMW of North America. My vehicle had a safety recall for starter replacement (Recall 25V-644). This recall repair was already completed by an authorized BMW dealer, and the starter was replaced under warranty. However, BMW continues to list the recall as OPEN with “Remedy Not Available.” This creates a safety risk because inaccurate recall records may lead to improper vehicle safety status, incorrect regulatory reporting, and potential refusal of assistance if a starter-related failure or no-start condition occurs in the future. The problem has been confirmed by an authorized BMW dealer, and I have official service documentation showing that the recall repair was completed. The vehicle was inspected and repaired by BMW of Gwinnett Place. No warning lights were present after the repair. This complaint is not about a new mechanical failure, but about BMW’s failure to accurately update and close a completed safety recall, which misrepresents the vehicle’s safety status.

Sunroof - explosion of glass while driving down the road. No other cars or anything that would cause flying debris. I decided to file this report after reading of multiple accounts being reported.

engine hesitates on startup and doesn't turnover. plenty of power, battery is fine. other models have been recalled, but for some reason, this model is not included. please extend this recall to include more models as the problem exists in other 2020 models not on the current recall list.

Starter can malfunction and start fire. Unable to park in garage due to potential fire risk. BMW is aware of the problem. Care was serviced at BMW dealer and said that they have no remedy. This recall is over 15 months old.

Recall 19v-631, I am experiencing a faulty steering issue as reported in the recall. My vehicle was in production around the same time as the recall vehicles.

I was having intermittent starting issues. After a starter recall was done, things got worse. Idrive will not turn off and car wont start draining battery. Battery was replaced and car still having idrive and start issues. It would not start after being hot. I was told extended warranty is not covered and that the center console was the problem after diagnostic. They want approximately $3000 to repair. The car will not start at all and the idrive will not shut off. They said it will continue until repaired.

The contact owns a 2020 BMW X5. The contact stated while driving approximately 25 MPH, the message "Low Oil Pressure - Stop Vehicle Immediately" was displayed, and the oil warning light was illuminated. The vehicle was pulled over to the side of the road and turned off. The vehicle was towed to a dealer where it was diagnosed and determined that the oil pump was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 81,000.

The contact owns a 2020 BMW X5. The contact stated that while stopped at a traffic light, after the light changed, the accelerator pedal was depressed and the vehicle stalled. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the starter had failed. The mechanic advised the contact that the VIN was included in NHTSA Campaign Number: 25V644000 (Electrical System). The contact was advised to have the vehicle towed to a dealer for the recall repair. The contact called a local dealer and was informed that the recall remedy was not available. The contact called the manufacturer and was informed that the remedy was not available, and there was no ETA for parts availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 75,000.

Transfer case issue which is well known across different BMW vehicles. While driving, reversing , slow parking maneuvers there is a very evident jerking sensation coming from the drivetrain. As if gears within the transfer case are slipping. Potentially dangerous while driving because the transfer case distributes power to the rear axle Issue has been confirmed by a BMW mechanic No warning lights