2014 BMW X5 Complaints

TAKATA RECALL.... I RECEIVED NOTIFICATION FROM BMW OF THE SAFETY RECALL AND "FINAL REMEDY AVAILABLE" I CALLED STEVENS CREEK BMW TO SCHEDULE AN APPOINTMENT AND WAS ADVISED THAT IT WILL TAKE ABOUT 1 MONTH FOR THEM TO GET THE PART. WITH A RECALL INVOLVING SERIOUS INJURY OR DEATH I FEEL THAT 1 MONTH IS FAR TOO LONG TO EXPECT OWNERS NOT TO BE ABLE TO SAFELY DRIVE THEIR VEHICLE.

TL* THE CONTACT OWNS A 2014 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V683000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/15/17*LJ

WHILE BOTH IN CITY DRIVING AS WELL AS IN THE RULES THE CAR BRAKED SPONTANEOUSLY WITH NO ONE OR NOTHING IN SIGHT. THE ROAD CONDITIONS WERE CLEAR THERE WAS NO ONE OR NOTHING ON THE ROAD THAT SHOULD HAVE CAUSED THE PEDESTRIAN INDICATOR TO CAUSE THE CAR TO APPLY THE BRAKES. THIS HAPPENED ON TWO DIFFERENT OCCASIONS AND BOTH OCCASIONS THE ROADS WERE CLEAR AND ON UNOBSTRUCTED. THIS OCCURRED WHILE I AND MY HUSBAND WE'RE DRIVING AT SPEEDS OF APPROXIMATELY 30 TO 35 MPH. THIS IS A POTENTIAL HAZARD BECAUSE SETS SPONTANEOUS BREAKING CAN CAUSE A REAR END COLLISION.

TL* THE CONTACT OWNS A 2014 BMW X5. WHILE DRIVING 25 MPH, THE CONTACT SMELLED A BURNING ODOR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE INTERIOR CAUGHT FIRE. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. NO FURTHER DETAILS WERE AVAILABLE FOR THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000.

TL* THE CONTACT OWNS A 2014 BMW X5. WHILE DRIVING 25 MPH, THE CONTACT SMELLED A BURNING ODOR. ONCE THE VEHICLE WAS PARKED IN THE DRIVEWAY, A FIRE OCCURRED AND BURNED THE INSIDE OF THE VEHICLE. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 16,000.

CAR STALLED WHILE DRIVING DOWN THE INTERSTATE. CAR WENT INTO NEUTRAL AND WE WERE ABLE TO PUSH BUTTON START. EXITED THE INTERSTATE AND STAYED ON SERVICE TO REMAIN SAFE. PASSENGER RESTRAINT SYSTEM NOTIFICATION APPEARED STATING TO REMAIN IN SAFETY BELTS AND CONTACT SERVICE CENTER. CAR HAD BAD SMELL AND SMOKE CAME FROM REAR HATCH. CAR IN FLAMES IN LESS THAN ONE MINUTE. WE HAVE POLICE REPORT, VIDEO, PICTURES, INSURANCE REPORTS ETC. BMW NEEDS TO BE ACCOUNTABLE AND OTHERS WARNED ABOUT THESE HAZARDS,

AS I WAS DRIVING ON THE HIGHWAY AT 70 MPH, MY LOCKED PASSENGER SIDE DOOR CAME UNLATCHED. I HEARD THE WIND FROM THE OUTSIDE AND THE ALERT CAME ON, THAT'S HOW I KNEW IT CAME OPEN. I HAD ALREADY BEEN DRIVING FOR AN HOUR, SO I KNOW IT HAD BEEN CLOSED. THREE DAYS LATER, MY LOCKED REAR PASSENGER DOOR DID THE SAME THING. I HAD BEEN DRIVING FOR TEN MINUTES THAT TIME AND I WAS GOING 30 MPH. BOTH TIMES, THE DOOR LOCK REMAINED IN THE DOWN POSITION. THIS GREATLY CONCERNS ME AS A SAFETY ISSUE. UPDATED 09/14/15*LJ UPDATED 10/26/2017*CN

THE FIRST TIME THE FRONT PASSENGER DOOR OPENED ON IT'S OWN TO THE SAFETY CATCH WHILE MERGING ONTO A FREEWAY. THE RESULT WAS A DASHBOARD ALARM STATING A DOOR WAS OPEN. THIS VEHICLE IS EQUIPPED WITH SOFT CLOSE DOORS OPTION. THE SECOND TIME THE LEFT-READ DOOR OPENED TO THE SAFETY CATCH WHILE TRAVELING APPROXIMATELY 20MPH IN A RESIDENTIAL NEIGHBORHOOD. IN BOTH INSTANCES, THE VEHICLE WAS ONLY OCCUPIED BY THE DRIVER. THE VEHICLE WAS AT A DEALER WHO REPLACED SEVERAL COMPONENTS WITHIN THE DOORS. *TR

I AM REPORTING TO YOU AN ACCIDENT I SUFFERED LAST WEDNESDAY, FEBRUARY 25, 2015 WITH MY 2014 BMW X5. IN THE ACCIDENT, I SLID ON ICE ON THE ROAD FOR MORE THAN 150 FEET AND THEN WENT OFF THE SIDE OF THE MOUNTAIN, BECAME AIRBORNE, BROKE THROUGH TREES, AND THEN EVENTUALLY CRASHED INTO A CONCRETE WELLHOUSE ABOUT 50' DOWN THE MOUNTAIN. THE IMPACT BY THE CONCRETE WELLHOUSE CAUSED MY ENTIRE FRONT DRIVER'S SIDE AND DRIVER'S DOOR AND LEFT FRONT TO BE DAMAGED. THE DAMAGE IS VERY SIGNIFICANT. WHEN I FINALLY STOPPED, THE COMPUTER SCREEN ON THE CAR SAID "AIRBAG FAILURE/MALFUNCTION." I HAVE SUFFERED INJURIES BECAUSE OF THE FALL AND THE IMPACT TO MY NECK, BACK, SHOULDER, ARM, ETC. I AM EXTREMELY CONCERNED THAT MY CAR, SUPPOSEDLY AN INCREDIBLY SAFE AND SMART VEHICLE, FAILED TO PROTECT ME WITH THE DEPLOYMENT OF THE AIRBAGS. *TR

VEHICLE BECAME UNCONTROLLABLE AT LESS THAN 5 MPH CAREENING SIDEWAYS DOWN A SLIGHT GRADE WHILE INCREASING SPEED UNTIL CRASHING HEAD-ON INTO A RETAINING WALL. A CD OF THE INCIDENT TAKEN FROM VIDEO SURVEILLANCE IS ENCLOSED. CONDITIONS: LIGHT SNOW, TEMP . MID 30'S. INITIAL CRASH TAKES PLACE @ 12;11 PM. SECONDARY CRASH (DURING ATTEMPTS TO REMOVE THE VEHICLE) TAKES PLACE @ 12:14 PM. THIS VEHICLE IS EQUIPPED WITH FULL TIME 4-WHEEL DRIVE, TRACTION CONTROL AND THE BMW X DRIVE SYSTEM TOUTED BY THEM AS THE BMW ALL-WHEEL DRIVE SYSTEM, XDRVE, ENSURES BMW HAS THE BEST POSSIBLE TRACTION AT ALL TIMES, ENHANCING AGILITY AND KEEPING YOU SAFELY ON TRACK. IN REALITY THIS VEHICLE WAS SO UNSTABLE DURING THIS INCIDENT THAT RECOVERY WAS IMPOSSIBLE WITHOUT THE ASSISTANCE OF A NEW STRAP AND UTILITY TRACTOR. THIS ROADWAY HAD BEEN PLOWED AND SUCCESSFULLY NEGOTIATED BY FOUR OTHER VEHICLES-INCLUDING A FEDEX DELIVERY TRUCK WITHIN THE PREVIOUS TWO HOURS. COLLISION DAMAGE, GREATER THAN $5,000. PROPERTY DAMAGED, TO BE DETERMINED. WE ARE EXTREMELY CONCERNED ABOUT THE HANDLING CHARACTERISTICS OF THIS VEHICLE AND URGE YOU TO INVESTIGATE. MY WIFE IS NO AFRAID TO DRIVE IT AND I BELIEVE IT TO BE A FATALITY WAITING TO HAPPEN. IT HAS EXHIBITED SIMILAR LOSS OF CONTROL ON OTHER OCCASIONS DURING LIGHT SNOW. ....UPDATED 04/02/15 *BF