2020 BMW X5 Complaints

The contact owns a 2020 BMW X5. The contact stated while attempting to start the vehicle, the vehicle failed to respond. The contact was able to start the vehicle after the sixth attempt. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the engine needed to be replaced. The engine was not replaced; however, the battery was replaced. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 60,500.

There is a known recall on this car for engine/starter. It is a hazard and should be repaired. On 10/23 we scheduled and took the car to BMW of NW Arkansas. They refused to complete the recall on the starter without us paying $189.00 for a vehicle diagnostic and I am sure that would have resulted in more fees. A recall should be completed free of charge as it directly relates to a safety issue. Another issue on the vehicle that I am not sure if it is a recall items is the GPS antenna allows water to intrude and thereby the GPS/safety location services to fail. It is a complained about issue online from BMW owners. BMW will not replace or repair this faulty item either. "A recall is issued when a manufacturer or NHTSA determines that a vehicle, equipment, car seat, or tire creates an unreasonable safety risk or fails to meet minimum safety standards." BWM refuses to adhere to this standard and is placing my family at risk by failing to repair without me paying for it. They should be forced to complete this at no cost.

[XXX] my engine started stopped working even several times of trying the SUV didn’t star I took it to BMW Braman Miami center to fix the problem I was charged $3,997.18 since it wasn’t a recap of the engine starter yet I called my advisor Nasser Darwich for the recall reimburse after I get the letter from BMW USA & he told me it was no reimbursement INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Due to a small coffee spill srs light for front and back were triggered, with the potential of having air bags deployed, this is a defect that needs to be addressed. There was a class acton lawsuit that has since been concluded, but how about for new owners of old vehicles. This should be a safety concern.

The contact owns a 2020 BMW X5. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the starter had failed and caused the battery to fail. The contact was informed that the starter and battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 64,671.

Passenger Seat Belt Malfunction indicator on stating the system has a malfunction. Passenger safety systems are reduced in the stated malfunction. It has not been inspected by the dealer or service center. There were no known issues prior to the vehicle indicator stating the system malfunctioned.

Starter malfunction caused engine to shut down in the middle . Message on screen indicated that the engine overheated and shut down was to prevent further damage. Drivetrain messages also appeared indicating that vehicle was ok to drive, but unfortunately wouldn't start/drive. Wouldn't shift to Neutral for towing. BMW dealer inspected vehicle, then replaced batteries and faulty starter. Event happened PRIOR to receiving notice re safety recall campaign no. 24V-576 for the engine starter remedy. Event happened without warning and about a mile from home , causing vehicle to stop in moving traffic on a very busy, 6 lane road. Policy were dispatched to help with traffic control and safety. Vehicle was inspected by and serviced by BMW dealer.

The contact owned a 2020 BMW X5. The contact stated that she parked the vehicle in her garage. No warning light was illuminated. The contact entered her home and 15 minutes later, a neighbor knocked on the door, alerting her that the garage had caught fire. When the contact opened the garage door, she saw flames. The contact called 911 and evacuated her family. There were no injuries sustained. The police and fire departments arrived on the scene, and the firefighters extinguished the fire. The fire destroyed all three vehicles in the garage and engulfed the residence. Police and fire department reports were filed. The vehicle was towed to the tow yard. The insurance company deemed the vehicle totaled. The contact later became aware of NHTSA Campaign Number: 24V576000 (Electrical System, Engine And Engine Cooling) associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2020 BMW X5. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the active grill shutter. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 61,000.

How does a known manufacturing defect ( or the factory-filled transfer case oil does not meet BMW specifications.) Not become a safety concern. The wheels have intermittent power from the transfer case. My car showed the concern at 55k miles and the warranty company made me go through another 12 months of the shuddering issue before replacing. When moving from winter to all season tire it became more noticeable. When setting off from a slope my power loss was even greater causing the front wheels to slip from the shuddering power train. This possess a greater risk on loose paving.