2020 BMW X5 Complaints

The front passenger door remained open as I was pulling out of my garage with my kid sitting in the front passenger seat. I thought he didn't close the door, but he was unable to close it. I got out of the car and it turns out the door wouldn't latch. There was no warning to the failure of the soft closing door mechanism. Just an alert that door is open. I had to drive it to the dealership the next day with rope securing the door to the pillar and the rear passenger door.

My 2020 BMW X5 is having the same issues as SIB651222 based on the extensive troubleshooting that I have done with the telematics system. ALL of the exact symptoms can be found in this YouTube video for an X7: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was parking the car in a parking lot. I had my foot completely off of the gas pedal while allowing the car to roll forward into a parking spot. The car suddenly accelerates and I could not slam on the brakes fast enough to prevent damage. This was the 3rd time this type of incident occurred in this car.

cHECK ENGINE LIGHT IS ON AND BASED ON THE CODE THERE IS A PROBLEM WITH THE ACTIVE GRILL SHUTTERS. i DID SOME RESEARCH AND SEEMS THIS IS A COMMON PROBLEM WHERE THE ACTUATOR MOTOR MAY BE THE PROBLEM

The front headlight enclosure repeatedly fogs because moisture gets inside. It has just happened again to us. This has been widely reported by BMW owners and is a significant safety issue that BMW has not addressed. In the interest of public safety BMW should recall and replace whatever defective parts cause the problem.

The contact owns a 2020 BMW X5. The contact stated that upon starting the vehicle, the check engine warning illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the active air flap controller. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.

Rear restraint system malfunction. BMW states it’s a faulty airbag that is not under warranty. Car has never been in an accident and only 4 years old so there should not have been any issues. It is a safety issue for passengers.

I was driving in the rain and I experienced an issue with a vehicle’s automatic safety systems that are designed to aid you from crashing and it would have been the proximate cause of my fatal accident had I not realized what was happening and stopped the system’s actions. The system kicked in when I touched the rumble strip with my front left tire but I brought it back before the system could because it detected the event and created a countering event to correct my mistake, hence begins the issue. When the car veered right it didn’t need to so I had to counter that movement to keep from hitting the car next to me. The car then detected this and created another event that I again corrected before the system could. This created a situation now where the systems working together were creating events to correct events it didn’t need to do because the systems when working together now had a response time to real world events slower than mine and it couldn’t stop itself from doing this solely due to a lack of processing power. In less than 2 seconds I went from driving straight to fighting a car that put me into a horizontal “death wobble” that would have caused my car to spin either clockwise or counterclockwise at some point had I panicked and slammed on the brakes, which is what most people would have done in this situation, but I knew better. I realized what was happening immediately and I stopped it by simply keeping the steering wheel centered straight ahead forcefully until the safety systems caught up and cleared all the events. I am giving you the short version because the system in the first 1-2 seconds made, created, and stacked at least 5 of these events as I fought to correct them until the vehicle’s body roll and “death wobble” stopped and I was able to drive straight again. The wet roadways and rain only made it worse. This is a huge problem and may cause so many fatal accidents that I can’t even imagine, as I a retired policer this

The contact owns a 2020 BMW X5. The contact stated that the PUSH to START button was inoperable. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the control sensor for the start button to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,800.

I have received two malfunction alerts two months apart for both driver and passenger airbags. The first dealership reset the fault codes and the second different dealership found 4 faults and reset it as well. I learned from the second dealership that the airbag sensors sit below the cup holders, secured by a screw in each cup on the bottom base of the housing. They removed the rubber bottom portion of the cup holder and noticed there was liquid reside and the screw appeared rusted. They believe the water may have leaked through the screw and ruined the airbag sensors. If this was true, they mentioned the airbags would not work properly and I would be responsible to pay for the work performed to correct the issue since they consider this a outside influence and not covered by my warranty. I mentioned that this a a huge safety concern, a terrible design flaw, and no where in the owners manual does it warn owners of the potential safety concerns of using cup holders that seat above the airbag sensors. I contacted BMW public relations, filed a complaint, and they have heard of this complaint before and advised different safety teams would see my compliant and wait for a callback.