2010 BRAUN TOWN AND COUNTRY Complaints

IN EARLY JULY 2010 WE PURCHASED A NEW 2010 TOWN & COUNTRY THAT WAS CONVERTED BY BRAUN CORPORATION FOR WHEELCHAIR ACCESS. ON 9/7/10 I WAS DRIVING APPROXIMATELY 30-40 MPH. VEHICLE BEGAN TO LOSE POWER AND DASH LIGHTS CAME ON AND FUEL GAUGE WENT TO EMPTY. VEHICLE STALLED COMPLETELY IN ROAD. I WAS ABLE TO RE-START VAN AND GO APPROXIMATELY TWO MORE BLOCKS BEFORE THE VEHICLE REPEATED THE SCENARIO. AFTER PULLING INTO PARKING LOT AND RE-STARTING THE VAN, WE SAT IDLING WITHOUT INCIDENT FOR ABOUT 20 MINUTES WHILE WAITING FOR TOW TRUCK. VEHICLE WAS TOWED TO CHRYSLER DEALER. DEALER WAS UNABLE TO REPLICATE PROBLEM DURING TEST DRIVES ON 9/7/10 AND 9/8/10. COMPUTER DIAGNOSTICS REVEALED NO REASON FOR POWER FAILURE. *TR

THE 2010 CHRYSLER TOWN & COUNTRY DOES NOT HAVE A WARNING ALARM WHEN THE REAR LIFT GATE IS OPENING OR CLOSING. BECAUSE THE LIFT GATE CAN BE OPERATED REMOTELY BY KEY FOB OR OVERHEAD BUTTON, NO PERSON NEEDS BE AT THE LIFT GATE WHEN IT IS OPENING OR CLOSING. A FEW WEEKS AGO, MY 26 YEAR OLD DAUGHTER WAS WALKING FROM THE PASSENGER SIDE OF THE CAR TO THE REAR WHEN SHE WALKED INTO THE EDGE OF THE LIFT GATE AS IT WAS CLOSING. IT WAS DARK OUTSIDE AND SHE WAS NOT AWARE THAT IT WAS ONLY HALF-WAY DOWN. SHE SUSTAINED A SERIOUS INJURY TO HER HEAD AND NOW HAS RECURRING HEADACHES. FORTUNATELY, SHE WAS NOT CARRYING OUR ONE YEAR OLD GRANDCHILD WHEN THIS HAPPENED, AS THERE IS NO TELLING WHAT KIND OF INJURY THE SMALL CHILD WOULD HAVE INCURRED. THIS IS A SIGNIFICANT SAFETY DEFECT. CHRYSLER HAD PREVIOUSLY RECOGNIZED THE NEED FOR A SOUND ALARM BECAUSE IT WAS INCLUDED ON THE 2008 TOWN & COUNTRY, WHICH I PREVIOUSLY OWNED. THIS SOUND ALARM HAD SAVED INJURY TO SEVERAL OF MY FAMILY MEMBERS OVER THE TWO YEARS I OWNED IT. CHRYSLER REFUSES TO INSTALL THE SOUND ALARM ON THE 2010 T & C VEHICLE NOTWITHSTANDING THAT THE 2008 SOUND ALARM PARTS ARE AVAILABLE. THIS WOULD BE AN EASY FIX FOR CHRYSLER SINCE THE T & C WAS ALREADY ENGINEERED FOR IT IN 2008. *TR

I HAVE A NEW TOWN AND COUNTRY IT IS NOW 9 MONTHS OLD. I STARTED HAVING PROBLEMS WITH THE CAR APPROXIMATELY 4 MONTHS AFTER PURCHASE. I WAS JUST DRIVING DOWN THE ROAD AND THE CAR STALLED IT JUST SHUTS OFF THERE IS NO WARNING AT ALL. THIS HAS HAPPENED ON SEVERAL DIFFERENT OCCASIONS. I HAVE HAD THE CAR BACK TO THE DEALER ON SEVERAL DIFFERENT OCCASIONS FOR THIS PROBLEM. IT HAPPENED TO ME ONCE WHILE I WAS TURNING OUT ONTO A BUSY ROAD AND THE CAR STALLED RIGHT AT THE ON RAMP TO THE HIGHWAY. I WAS WITH MY TWO CHILDREN IN THE CAR. I DROVE THE CAR TO THE DEALER THE NEXT DAY AND TOLD THEM I WOULD NOT DRIVE IT ANYMORE THEY NEEDED TO FIGURE IT OUT. THEY TOOK THE CAR BUT, WHEN I GOT IT BACK WITHIN A WEEK IT HAPPENED AGAIN. I HAVE ALSO HAD TROUBLE WITH THE TIRE PRESSURE MONITOR SYSTEM COMING ON CONSTANTLY BUT, THERE IS NOTHING WRONG WITH THE TIRES. ALSO I WAS AWAY WITH MY FAMILY BUT, I WAS AGAIN ALONE WITH MY CHILDREN AND WE PULLED INTO A KOHLS PARKING LOT IN NEW JERSEY AND THE CAR SHUT OFF AND WOULD NOT TURN BACK ON. I COULD NOT LOCK OR UNLOCK THE VEHICLE. NOTHING WORKED I CALLED THE DEALER BECAUSE I WAS IN A N UNFAMILIAR PLACE AND THEY GOT ME TO ROAD SIDE ASSISTANCE. WHILE I WAITED FOR ROAD SIDE ASSISTANCE THE CAR JUST STARTED AGAIN ON ITS ON. THIS HAS NOW HAPPENED ON 2 DIFFERENT OCCASIONS. WHEN DRIVING ON THE HIGHWAY NOW WHEN I PUT ON THE BRAKES THE WHOLE CAR SHAKES. I HAVE HAD THIS VEHICLE IN TO THE DEALER AT LEAST 5 OR 6 TIMES FOR ALL OF THESE PROBLEMS THAT ARE NEVER RESOLVED. THIS IS A BRAND NEW CAR AND I DO NOT FEEL SAFE DRIVING AROUND WITH MY KIDS IN IT. I HAVE ALSO CONTACTED CHRYSLER AT THEIR VEHICLE COMPLAINT DEPARTMENT AND HAVE GOTTEN NO SATISFACTION THERE EITHER. *TR

2005 CHRYSLER TOWN & COUNTRY VAN HEADLIGHTS WILL NOT TURN ON. SWITCH HAS TO BE TURNED NUMEROUS TIMES AND EVEN THEN, THE HEADLIGHTS WON'T STAY ON. THIS IS DANGEROUS WHEN IT HAPPENS AT NIGHT WHILE DRIVING!!! PLEASE ISSUE A RECALL ON THIS PROBLEM. *TR

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS BRAND NEW THE WINDSHIELD LOOKED LIKE A MIRROR. HE COULD SEE THE REFLECTION OF THREE SPEAKERS AND TWO CUT OUTS OF THE HEATER DUCTS. DURING THE DAY THE SEVERITY OF THE VISIBILITY WAS GREATER AND MADE IT DIFFICULT TO SEE. CHRYSLER OR AN AUTHORIZED DEALER WERE NOT CONTACTED REGARDING THE VISIBILITY. THE FAILURE AND CURRENT MILEAGES WERE 4,323. THE VIN WAS UNKNOWN.

IN APRIL, MY WIFE & I PURCHASED OUR FIRST CHRYSLER PRODUCT, A NEW 2010 TOWN & COUNTRY (WALTER CHRYSLER EDITION). UNFORTUNATELY, DRIVING THIS VEHICLE ON A DAILY BASIS HAS BECOME A SAFETY ISSUE FOR MY FAMILY. ON FOUR COMPLETE RANDOM OCCURRENCES, THE VEHICLE HAS COMPLETED SHUT DOWN (STALLED). ALL FOUR TIMES WE EXPERIENCED THIS ISSUE WAS WHEN WE THE DRIVER WAS MAKING A SLIGHT TURN (RIGHT OR LEFT). THREE TIMES IT STALLED/SHUTDOWN AT LOWER SPEEDS. ONCE AT 40 MILES PER/HOUR. WHEN IT STALLED AT A HIGHER SPEED, MY WIFE WAS DRIVING ON A MAJOR ROAD WAY AND THIS COULD HAVE CAUSED A MAJOR ACCIDENT. I HAVE TAKEN THE VEHICLE THREE TIME TO OUR LOCAL DEALERSHIP, ARMORY CHRYSLER IN ALBANY, NY. SINCE THEY ARE UNABLE TO DUPLICATE THE PROBLEM, THEY HAVE MADE NO REPAIRS ON THE VEHICLE. I HAVE DISCUSSED THIS MATTER FURTHER WITH CHRYSLER REPRESENTATIVES AND TO DATE THESE CONVERSATION HAVE PRODUCED NO RESULTS. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE CONTACT ACTIVATED THE REAR LIFT GATE WITH THE KEYLESS ENTRY; THE LIFT GATE DOOR OPENED STRICKING HER IN THE FACE TO THE POINT OF UNCONSCIOUSNESS. THE CONTACT SUSTAINED INJURY TO THE NOSE AND FOREHEAD, AND SUFFERED SEVERE HEADACHES. THE CONTACT STATED THE LIFT GATE SHOULD HAVE AN ALERT ALARM FEATURE THAT ANNOUNCES THE LIFT GATE OPENING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THEY INFORMED THAT THE 2010 MODEL YEAR VEHICLE WAS NOT EQUIPPED WITH A WARNING TONE FEATURE. THE FAILURE MILEAGE WAS 800.

AUTOMATIC DOOR CLOSED ON 2 YEAR OLD'S FINGER. SHE COULD NOT REMOVE HER FINGER FROM THE DOOR UNTIL THE DOOR WAS OPENED. THE DOOR NEVER RETRACTED. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHIN MINUTES. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 8,666. UPDATED 10/21/10. *LJ UPDATED 10/26/10

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE INDEPENDENTLY ENGAGED INTO CRUISE CONTROL UNTIL PRESSURE WAS APPLIED TO THE BRAKES. THE FAILURE RECURRED TWICE. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH THE WINDSHIELD WIPERS TURNED ON AND VARIOUS SERVICE LIGHTS BEGAN TO ILLUMINATE ON THE DASHBOARD. THE SPEEDOMETER AND FUEL GAUGE ALSO BEGAN TO DISPLAY THE IMPROPER READINGS AND THE WINDOWS WOULD NOT FUNCTION. THE RADIO, NAVIGATION SYSTEM AND AIR CONDITIONING UNIT ALSO STOPPED WORKING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS IN THE PROCESS OF BEING EXAMINED TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 1,000.