2010 BUICK ENCLAVE Complaints

CAR HAD 79820 A BEGINNING OF TRIP FROM INDIANA TO FLORIDA. LOST POWER STEERING WITH UNDER 80K ON CAR AT BEGINNING OF TRIP. NO LOW SPEED POWER STEERING AT ALL, CAT CANNOT BE STEERED AT PARKING LOT SPEEDS.

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD HESITATE AND THE TRACTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHERE DIAGNOSTIC TESTING WAS PERFORMED. IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

CAR HAD REDUCED SPEED AND WHITE SMOKE 11/15 41,000 MILES TOWED TO DEALERSHIP AND THEY REPLACED NUMBER 5 INJECTOR CAR. 2/4/17 CAR HAS 49,584 MILES AND HAD TO HE TOWED AGAIN TO DEALERSHIP SAME ISSUE REDUCED SPEED WHITE SMOKE, WAS TOLD ALL 6 INJECTORS NEED TO BE REPLACED, WATER PUMP, TIMING COVER, STEERING GEAR AND TIMING BELT. THIS CAR HAS TOO MANY ISSUES TO HAVE SUCH FEW MILES. I DID CALL SEVERAL OTHER GARAGES TO SEE IF THEY COULD GIVE ESTIMATE AS I DON'T TRUST DEALERSHIP, THEY WILL NOT WORK ON THE ENCLAVE MOTORS. THERE ARE ALSO TOO MANY RECALLS IN MY OPINION ON THIS VEHICLE. AFTER READING ALL THE COMPLAINTS THERE IS A PROBLEM WITH THE STEERING ON THIS VEHICLE.

VEHICLE HESITATES WHEN ACCELERATING AND MY ENGINE LIGHT CAME ON, HAD IT CHECKED AND IT IS A STRETCHED OUT TIMING CHAIN. VERY SCARY TO DRIVE. VEHICLE IS MANUFACTURED IN 07/09 ACCORDING TO THE MANF. STICKER ON THE DOOR. REPAIRS ARE VERY COSTLY AND THERE IS AN EXTENDED POWER TRAIN WARRANTY ON THE 2009"S.

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING ON SEVERAL OCCASIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE DEALER DIAGNOSED THAT THE FAILURE WAS DUE TO A STRETCHED TIMING CHAIN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,737.

CHECK ENGINE LIGHT CAME ON AT 71000 MILES. AFTER TWO SEPARATE DIAGNOSTIC CHECKS AT TWO DIFFERENT LOCATIONS, BOTH MATCHED WITH DIAGNOSIS OF ISSUE WITH A BAD TIMING CHAIN. VEHICLE IS TAGGED AS 2010 EVEN THOUGH LABEL INSIDE CAR SHOWS AS BEING ACTUALLY HAVING BEEN MANUFACTURED IN 09/2009. DISCUSSIONS WITH DEALERSHIP WHERE PURCHASED AND BUICK THEMSELVES LED TO NO ACTION IN TERMS OF WARRANTY/RECALL/SPECIAL CONDITIONS COVERAGE - EVEN THOUGH THIS WAS A KNOWN ISSUE ON THE ENCLAVES PRODUCED BETWEEN 2007-2009. INITIAL ESTIMATES FOR THE WORK, INCLUDING LABOR EXCEEDING $3000. NHTSA 10052863 SHOWS THAT 2008-2012 BUICK ENCLAVES AND THE AVAILABILITY OF 3 SERVICE KITS FOR HIGH FEATURE V6 ENGINE APPLICATIONS. FURTHER, IT SHOWS THAT THESE KITS SHOULD BE USED ON VEHICLES COVERED UNDER THE TERMS OF THE ANY WARRANTY OR SPECIAL COVERAGE TERMS. YET FOR SOME REASON, THE 2010 HASN'T BEEN ASSIGNED 'SPECIAL COVERAGE' TERMS. *TR

THE SERVICE ENGINE SOON LIGHT ILLUMINATED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND A P0008 (TIMING CHAIN) CODE WAS DIAGNOSED. AFTER READING NUMEROUS CASES ONLINE ABOUT CATASTROPHIC ENGINE FAILURE, THE CAR WAS PARKED AND I BEGAN DEALING WITH BUICK CUSTOMER SERVICE (CRC) AND LATER WITH THE EXECUTIVE REFERRAL GROUP. THE BUICK BRAND QUALITY MANAGER SAID THAT THE PROBLEM WAS "FIXED" FOR THE 2010 MODEL YEAR AND THAT'S WHY THE GM SPECIAL POLICY #11340C WAS LIMITED TO 2007-2009 MODEL YEARS.THEY REFUSED ANY ASSISTANCE IN FIXING THE ENGINE. HOWEVER, THE GM BULLETIN SB-10052863-6133 SPECIFIES 2007-2012 MODEL YEARS. THE TECHNICIAN THAT PERFORMED THE REPAIRS (AT MY EXPENSE) SAID THAT THE FAILURE WAS IDENTICAL TO THE 2007-2009 VEHICLES. THEY EVEN HAD PARTS ON HAND- WHICH SHOWS THE EXTENT OF THE PROBLEM. AS OF THIS WRITING, THERE ARE 65 OTHER COMPLAINTS IN THIS DATABASE OF THIS PROBLEM ON THE ENCLAVE AND IT'S SIBLINGS. THE NHTSA ID 10052863 LISTS 75 ASSOCIATED PRODUCTS. CLEARLY, THERE ARE MANY MORE 2010 FAILURES IF EVERY PRODUCT IS EVALUATED. THIS IS A SAFETY DEFECT THAT SHOULD HAVE A CAMPAIGN ISSUED. LOSS OF ENGINE POWER AND THE RESULTING LOSS OF STEERING AND BRAKE ASSIST IS CLEARLY A DANGER TO THE PASSENGERS AND ALL SURROUNDING PEOPLE AND PROPERTY. PREVIOUS CAMPAIGNS, SUCH AS THE GM IGNITION SWITCH ISSUE, SHOW THAT LOSS OF STEERING AND BRAKE ASSIST DUE TO LOSS OF ENGINE POWER IS A SAFETY ISSUE. A SERVICE ENGINE SOON LIGHT DOES NOT CONVEY THE POTENTIAL GRAVITY OF THE SITUATION.

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE EQUIPPED WITH FIRESTONE DESTINATION LE2 TIRES (NA), SIZE: P255/60/R19 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A NOISE COMING FROM THE REAR PASSENGER SIDE TIRE. WITHIN A FEW MINUTES, THE NOISE INCREASED AND THE REAR PASSENGER SIDE TIRE COMPLETELY SPLIT APART WITHOUT WARNING. THE CONTACT PURCHASED TWO NEW TIRES FOR THE REAR PASSENGER AND DRIVER SIDE IN AUGUST OF 2016. THE CONTACT REPLACED THE REAR PASSENGER SIDE TIRE WITH THE SPARE TIRE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 84,000 AND THE TIRE FAILURE MILEAGE WAS 5,000. *TR

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE ELECTRONIC STABILITY TRACTION CONTROL WARNING INDICATOR FLASHED. ALSO, THE ABS WARNING INDICATOR FLASHED AND VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT COULD NOT BE DIAGNOSED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES FOR YEARS AND PROVIDED NO REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY CHECK ENGINE LIGHT CAME ON LAST WEEK. I TOOK MY 2010 BUICK ENCLAVE (82,400 MILES) TO THE LOCAL DEALER FROM WHOM I PURCHASED THE CAR CERTIFIED PRE-OWNED ABOUT 20 MONTHS AGO. THEY TELL ME THAT THE TIMING CHAIN IS WORN AND MUST BE REPLACED - AN EXTREMELY EXPENSIVE REPAIR THAT SHOULD NOT BE NEEDED ON A CAR WITH 82,000 MILES. SINCE THE MANUFACTURER'S WARRANTY ONLY COVERED IT TO 5-YRS/100K MILES, IT WAS NO LONGER IN EFFECT AND SO THEY WOULDN'T COVER THE COST TO FIX THE CAR.