2010 BUICK ENCLAVE Complaints

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 40 MPH, THE MOTOR FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE TIMING CHAIN FAILED AND WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

WITHOUT ANY WARNING SIGNALS OUR TIMING CHAIN STRETCHED AND SLIPPED ON OUR 2010 BUICK ENCLAVE. IT CAUSED SIGNIFICANT DAMAGE TO THE ENGINE. THE ENGINE COMPLETELY DIED WHILE IN MOTION, STOPPING THE VEHICLE FROM MOVEMENT IN THE MIDDLE OF THE ROAD. I WAS LUCKILY ON A COUNTRY DIRT ROAD WITHOUT MUCH TRAFFIC, OTHERWISE THIS COULD HAVE GONE VERY BAD ON THE HIGHWAY OR INTERSTATE. THE 2007- 2009 BUICK ENCLAVE HAS THIS SAME KNOW ISSUE WITH A RECALL, AND FROM WHAT I HAVE BEEN TOLD BY OUR MECHANIC THE PARTS USED IN THE 2010'S ARE THE SAME. IT IS IRRITATING THAT THERE HAS NOT BEEN A RECALL WITH THE 2010 AND LATER, I'VE SEEN SEVERAL REPORTS OF THE 2010 HAVING THE SAME ISSUES. I HAVE NOT RECEIVED MY CAR BACK FROM THE REPAIR SHOP, BUT CAN PROVIDE A INVOICE ONCE ONE IS AVAILABLE TO ME. *TR

MILEAGE 85,717: DRIVING ON INTERSTATE AT 70 MPH VEHICLE LOST POWER, WAS LUCKILY ABLE TO PULL OFF AND RESTART TO MAKE IT HOME. NEXT MORNING VEHICLE WOULD START, BUT IMMEDIATELY SHUT OFF. TOWED VEHICLE TO LOCAL MECHANIC WHO STATED IT WAS STRETCHED TIMING CHAIN, COMMON OCCURRENCE IN ENCLAVE, ACADIA, AND TRANSVERSE. REPORTED ISSUE TO GM WHO REFERRED ME TO CERTIFIED GM DEALER, VEHICLE WAS TOWED TO THAT LOCATION AT MY EXPENSE, SAT THERE FOR A WEEK BEFORE I RECEIVED ANY INFO WHICH WAS STRETCHED TIMING CHAIN, ALREADY KNOWN INFORMATION. I CALLED GM BACK WHO STATED THEY MY CASE HAD ALREADY BEEN CLOSED OUT FOR POWER LIFT GATES AND THERE WAS NO DOCUMENTATION FOR THE STRETCHED TIMING CHAIN, AFTER 1 HOUR AND 25 MINUTES ON THE PHONE I WAS TOLD THAT THERE WAS NO ASSISTANCE FOR THE TIMING CHAIN THAT I WOULD BE RESPONSIBLE FOR THE $2000 REPAIR BILL ALONG WITH $105 FOR THE DIAGNOSTIC TEST. AT THIS POINT BEYOND FRUSTRATED WITH VEHICLE AND GM, THE ACADIA AND TRANSVERSE HAVE HAD THEIR POWERTRAIN WARRANTY EXTENDED WHY HAS THIS NOT HAPPENED FOR THE ENCLAVE? *TR

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE FAILURE OCCURRED AT SLOWER SPEEDS OR WHILE MAKING A TURN. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO STEER THE VEHICLE WHEN THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE RACK AND PINION, STEERING BUSHINGS, AND STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THERE WAS A POWER STEERING FLUID LEAK THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

WHEN ACCELERATING TO MERGE ONTO HIGHWAYS, WHEN ACCELERATING TO OVERTAKE VEHICLES AND WHEN DEPRESSING THE GAS PEDAL TO CLIMB STEEPER HILLS THE CAR ENGINE WOULD NOT RESPOND. THIS WAS AN INTERMITTENT ISSUE AS ONLY OCCURRED OCCASIONALLY. HOWEVER, ON AT LEAST 2 OCCASIONS THERE WERE NEAR CRASHES OF VEHICLES INTO THE REAR OF THE VEHICLE. ONE TIME WHILE MERGING ONTO A HIGHWAY AND DEPRESSING THE ACCELERATOR THE ENGINE WOULD NOT INCREASE SPEED AND STAYED AT 45MPH. A TRANSPORT TRUCK IN THE RIGHT HAND LANE CLOSED DISTANCE AND HAD TO BRAKE AS THEY COULD NOT MOVE TO THE CENTRE LANE AND I WAS UNABLE TO GET TO SHOULDER AS I STILL THOUGHT THE ENGINE WOULD RESPOND. I EASED OFF THE GAS AND THEN ACCELERATED AGAIN WHICH THEN KICKED IN THE ENGINE. ANOTHER TIME A SIMILAR INCIDENT HAPPENED WHILE I WAS CLIMBING A STEEPER GRADE ON THE HIGHWAY. THE VEHICLE WOULD NOT RESPOND AND KEEP SPEED AND STARTED TO LOSE SPEED AND I MOVED TO THE RIGHT HAND LANE. I COULD NOT GO TO THE SHOULDER AS THERE WAS A GUARD RAIL ALONG AN ESCARPMENT. AGAIN, A TRANSPORT TRUCK CAME UP RIGHT BEHIND ME ANTICIPATING I WOULD BE KEEPING SPEED. OVER THE LAST FEW MONTHS THIS HAPPENED TO MY WIFE AND I A COUPLE TIMES A WEEK AND HAD TAKEN THIS INTO A GARAGE TO BE CHECKED OUT. AT THAT TIME THERE WERE NO INDICATOR LIGHTS ON OR CODES AND THE GARAGE FOUND NOTHING. ABOUT 3 WEEKS AGO THE ENGINE CHECK LIGHT CAME ON AND WE TOOK IT TO THE GARAGE WHERE THEY ADVISED US TO TAKE TO A DEALER AS IT WAS A TIMING CHAIN PROBLEM. UPON DIAGNOSIS THE DEALER SAID IT WAS A STRETCHED TIMING CHAIN. I DID SOME RESEARCH ON THIS ISSUE AND WHAT I FOUND AND WHAT REALLY BOTHERS ME IS THAT GM WAS AWARE OF THIS PROBLEM AND ACTUALLY ISSUED A TSB FOR 2009 MODELS. MY CAR WAS BUILT IN MODEL SWITCH OVER TIME AS A 2010 MODEL IN AUGUST 2009 BUT WITH THE SAME PARTS AND TIMING CHAIN. THE COMPANY OBVIOUSLY KNEW THAT THE VEHICLES COULD HAVE ISSUES AND FAILED TO NOTIFY.

WATER IS LEAKING FROM FRONT WINDSHIELD ON BOTH THE DRIVERS SIDE AND PASSENGER SIDE OF CAR AND IS AFFECTING ELECTRICAL EQUIPMENT, SUCH AS ONSTAR, ENGINE LIGHT, ETC.

POWER STEERING LOCKS UP AT SLOW SPEED. STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN. I AM CONCERNED THAT IT WILL GET WORSE. HAVE AN APPOINTMENT WITH BUICK DEALER TO CHECK PROBLEM. MILEAGE IS 68,000 MILES.

OUR TIMING BELT NEEDS TO BE REPLACED AT ABOUT 106,000 MILES. THERE IS A SERVICE BULLETIN EXTENDING SPECIAL COVERAGE FOR THIS ISSUE FOR THE 2009 MODEL YEAR. TO MY UNDERSTANDING, THERE WERE NO CHANGES MADE TO THE DESIGN FOR 2010, BUT COVERAGE IS NOT EXTENDED FOR 2010 MODEL YEARS. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STOP RUNNING IN THE MIDDLE OF THE HIGHWAY IF THE TIMING CHAIN BRAKES WHILE DRIVING. THERE SEEMS TO BE SEVERAL COMPLAINTS ABOUT THIS ISSUE ON LINE. I CALLED BUICK/GM FOR ASSISTANCE, BUT THAT WAS NOT SATISFACTORY.

POWER STEERING GOES IN AND OUT. WILL WORK WHEN THE CAR IS FIRST STARTED BUT ONCE IT WARMS UP, POWER STEERING FAILS. HAS BEEN HAPPENING FOR A FEW WEEKS, LOCAL MECHANIC SAYS THERE IS A SPECIAL COVERAGE ADJUSTMENT BUT I THE ONLY WAY I KNOW ABOUT IT IS THEY FOUND THE INFORMATION.

WHEN I TURN THE WHEEL AT SLOW SPEEDS IT RANDOMLY LOCKS UP. ALMOST GOT HIT MAKING A U TURN IN WASHINGTON DC. I WAS GOING LESS THAT 10 MPH. THIS IS HAPPENING REGULARLY WHILE PARKING AND TURNING AFTER STOPING. IT HAS ALREADY ALMOST CAUSED AN ACCIDENT.