2010 BUICK ENCLAVE Complaints

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING AT 60 MPH AND EXITING THE FREEWAY, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE EXPERIENCED A FAILURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,085.

AT LESS THAN 60,000 MILES THE RACK AND PINION STEERING NEEDED TO BE REPLACED DUE TO A CLUNKING NOISE AND LEAKING SEALS.

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILALBE.

I WAS DRIVING AT 75 MPH AND MY ENGINE SHUT OFF; CAR BEGAN TO SLOW, FUEL DROPPED, POWER STEERING WENT OUT, BRAKES DIDN'T WORK. I WAS ABLE TO, THANKFULLY, GET TO THE SIDE OF THE ROAD SAFELY AND USE THE RUMBLE STRIPS TO SLOW ME DOWN. I TURNED THE CAR OFF AND 5 MIN. LATER TURNED IT ON AND WAS ABLE TO DRIVE TO A SAFE LOCATION. THIS IS A COMMON ISSUE AND ALL OF THESE CONDITIONS ARE RELATED TO THE "LIMITED WARRANTY PROTECTION" THAT GM ISSUED NOV. 2015 (14582). THIS IS A SAFETY HAZARD. MY CAR EXPERIENCED ALL THE OTHER CONDITION, MALFUNCTION INDICATOR LIGHT CAME ON MULTIPLE TIMES ( MAY, SEPT), WAS ISSUED A LETTER IN NOV. 2015 AND THEN THIS OCCURRED IN JAN. 2016. STIPULATION FOR THIS TO BE COVERED, UNDER 120K MILES OF 10 YEARS WHICHEVER FIRST. MY CAR EXPERIENCED INITIAL TROUBLES AT 110K IN MAY AND THIS POTENTIAL FATAL INCIDENT AT 125. ARGUING WITH GM OVER THIS. SHOULD BE A RECALL, NOT A LIMITED WARRANTY. SEEMS TO BE AN UNETHICAL COMPANY. DOES IT TAKE DEATH TO MAKE THIS RIGHT? THIS HAS OCCURRED COUNTLESSS TIMES- CHECK THE INTERNET, 100S OF CUSTOMERS HAVE REPORTED THIS. DOES THIS HAVE TO BE ANOTHER TOYOTA INCIDENT FOR GM TO RECOGNIZE THIS IS A RECALL NOT A LIMITED WARRANTY! I HAVE ALL PAPERWORK SHOWING THE ISSUES EXCEPT DEALER STATES SINCE THEY CAN'T REPLICATE, THEY NEED THE CHECK ENGINE LIGHT ON AND THE CAR TO BE UNDER 120K TO DETERMINE IF THEY SHOULD PAY. GM IS UNETHICAL!!!

CHECK ENGINE LIGHT CAME ON. REPAIR SHOP IDENTIFIED IT AS TIMING CHAIN STRETCHED. ON-LINE RESEARCH SHOWS THAT THE TIMING CHAIN HAS BEEN AN ISSUE WITH BUICK, AND THEY EXTENDED THE POWER TRAIN WARRANTY TO COVER REPAIRS FOR THE 2008-2009 MODEL. IT APPEARS THAT THE SAME OR SIMILAR PROBLEM IS OCCURRING WITH THE 2010 MODEL. THE PROBLEM DID NOT MANIFEST ITSELF UNTIL AFTER THE 5 YEAR/100,000 M WARRANTY EXPIRED. THE DEALERSHIP CONFIRMED THE PROBLEM WAS A STRETCHED TIMING CHAIN AND REPLACED IT. HOWEVER, IT APPEARS THAT THIS IS A RECURRING PROBLEM WITH THE VEHICLE.

2010 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM, ELECTRICAL AND MECHANICAL ISSUES. *SMD THE CONSUMER STATED SHORTLY AFTER HE PURCHASED THE VEHICLE, HE DISCOVERED THE BRAKE LINING NEEDED TO BE REPLACED, THE REAR LIFT GATE OPENED ON ITS OWN. ALSO, THE INSTRUMENT PANEL WAS INOPERATIVE. *JB

THE VEHICLE'S POWER STEERING WILL, WITH INCREASING FREQUENCY, STOP WORKING FOR UP TO 10 SECONDS OR SO, LEAVING THE DRIVER WITH A CAR THAT IS EXTREMELY HARD TO TURN, AND HAVING TO BRAKE TO A EXCESSIVELY SLOW SPEED IN ORDER TO COMPLETE THE TURN IN THE SPACE AVAILABLE. THIS SEEMS TO OCCUR AT SLOWER SPEEDS, SUCH AS WHEN TURNING ACROSS AN INTERSECTION OR MANEUVERING IN A PARKING LOT. IT OCCURS ON BOTH LEFT AND RIGHT TURNS. THERE IS ALSO A GRINDING SOUND THAT OCCURS AT THESE TIMES OF POWER STEERING FAILURE. CLEARLY, THIS IS A HUGE SAFETY ISSUE. ONE OF OUR TOP REASONS FOR PURCHASING FROM BUICK WAS THEIR EMPHASIS ON SAFETY FOR THE FAMILY (WE HAVE 3 CHILDREN). TO DISCOVER THAT BUICK HAVE KNOWN ABOUT THESE STEERING ISSUES FOR MULTIPLE YEARS WITHOUT ADDRESSING THEM IS DEEPLY DISTURBING TO ME AS A CUSTOMER, AND DEMONSTRATES A CORPORATE ETHICAL IMBALANCE THAT CLEARLY WILL NOT BE SELF-RECTIFYING. HERE ARE THE STEPS WE HAVE TAKEN TO RESOLVE THE ISSUE: OUR MECHANIC FLUSHED OUT THE POWER STEERING FLUID SEVERAL TIMES, BUT THIS ONLY MODERATELY RELIEVED THE PROBLEM. OUR NEXT STEP OPTIONS INCLUDE REPLACING THE COMPLETE STEERING GEAR AND POWER STEERING PUMP, BUT THOSE ARE HUGELY EXPENSIVE TASKS WITHOUT ANY GUARANTEE OF PERMANENTLY RESOLVING THE POWER STEERING ISSUES. RESEARCH ONLINE SHOWS MULTIPLE REPORTS/ TECH SERVICE BULLETINS REGARDING THIS ISSUE OCCURRING IN VEHICLES WITH THE SAME POWER STEERING SYSTEM, TO SUCH AN EXTENT THAT THERE IS A CLASS ACTION SUIT AGAINST GM. THIS APPEARS TO BE AN ENDEMIC ISSUE WITH VEHICLES SUCH AS OUR BUICK ENCLAVE 2010, AND GM NEED TO BE COMPELLED TO ISSUE A RECALL NOTICE AND RESOLVE THIS ISSUE, AS WELL AS REIMBURSING THOSE WHO HAVE HAD TO REPAIR THIS ISSUE THEMSELVES.

CHECK ENGINE LIGHT WENT ON. CAR WAS SEEMINGLY WORKING ALRIGHT, HOWEVER, AFTER FUELING UP, IT WAS DIFFICULT TO RESTART THE CAR. IN FACT, AT THE LAST FILL UP I WAS UNABLE TO START THE CAR FOR OVER 20 MINUTES WHILE AT THE GAS PUMP. THIS CAUSED A GREAT DEAL OF ANGER, FRUSTRATION, AND RAGE IN THE OTHER DRIVERS WHO WERE WAITING TO FUEL THEIR CARS AT VERY BUSY GAS STATION NEAR LAX. THE DEALERSHIP STATED THE FUEL SENSORS NEEDED TO BE REPLACED AT A TOTAL COST OF $1700.00. TWO MONTHS PRIOR THE AIR CONDITIONER/HEATER REQUIRED REPAIR AS A HOSE NEEDED TO BE REPLACED DUE TO A LEAK, A $425 REPAIR, FURTHERMORE, THE STEERING PROBLEM WE SEEMINGLY HAD CORRECTED 3 YEARS AGO IS OCCURRING AGAIN AND IS NEED OF ANOTHER REPAIR. AND LASTLY, 50% OF THE TIME WHEN I TURN OFF THE ENGINE AND PULL THE KEY OUT OF THE CAR, THE ENGINE CONTINUES TO RUN. THE OCCURRED AROUND 80-85,000 MILES.

I WAS DRIVING STRAIGHT ON THE HIGHWAY WHEN THE ENGINE LIGHT CAME ON, THE ENGINE STARTED TO RUN VERY ROUGH, AND VERY SHORTLY THEREAFTER (ABOUT ONE MILE) THE ENGINE DIED. THE CAR HAD TO BE TOWED TO A MECHANIC WHERE THEY FOUND A BROKEN TIMING CHAIN THAT CAUSED SEVERE DAMAGE TO THE CYLINDER HEAD, VALVES, AND CAMSHAFT CAPS AND SENSORS. WHILE IT WAS IN FOR SERVICE THEY DID CORRECT RECALL 14187 FRONT SAFETY BELT ANCHOR HOWEVER THEY CHARGED ME FOR REPLACING THE REAR LIFT-GATE STRUTS WHICH SHOULD HAVE BEEN COVERED BY RECALL 15240. REIMBURSEMENT REQUEST ATTACHED. WHILE RESEARCHING RECALLS I CAME ACROSS 10287 - CUSTOMER SATISFACTION PROGRAM ADDRESSING PROBLEMS WITH THE TIMING CHAIN IN SEVERAL GM VEHICLES. THIS TURNED OUT TO BE A VERY COSTLY REPAIR BECAUSE OF THE DAMAGE DONE BY THE CHAIN WHIPPING AROUND IN THE ENGINE COMPARTMENT. IT COULD HAVE BEEN AVOIDED IF A RECALL HAD BEEN IN PLACE. ALTHOUGH OUR VEHICLE IS A 2010 WE ONLY JUST PURCHASED IT THIS PAST MAY. DO WE HAVE ANY RECOURSE? CAN WE EXPECT ANY COMPENSATION?

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE REVERSING OUT OF THE DRIVEWAY AND PLACING THE VEHICLE IN DRIVE, THE VEHICLE HESITATED BEFORE MOVING FORWARD WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT ON ONE OCCASION WHEN THE VEHICLE WAS STARTED, THE ENGINE WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.