2010 BUICK ENCLAVE Complaints

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT THE DEALER, THE MECHANIC LOCATED A LEAK IN THE BOOT OF THE POWER STEERING CASE. THE FAILURE CAUSED A STEERING SPEED FAILURE. THE DEALER INDICATED THAT THE MANUFACTURER AUTHORIZED THEM TO REPAIR A CERTAIN AREA IN THE STEERING AT NO COST. THE CONTACT WANTED TO KNOW WHY THE MANUFACTURER WAS NOT MADE RESPONSIBLE FOR THE TOTAL COST. THE FAILURE MILEAGE WAS 85,250.

VEHICLE ROLLED BACK WHILE ON AN INCLINE (PARKING STRUCTURE). IT WAS IN DRIVE ALMOST HIT THE CAR BEHIND IT. IT HAS DONE THIS ON SEVERAL OCCASIONS SINCE THEN. CALLED BUICK DEALERSHIPS IN AREA WAS TOLD THAT THIS WAS A COMMON CHARACTERISTIC OF THIS VEHICLE. TOOK IT IN TO SERVICE DEPT. AND WAS TOLD THE SAME THING ALSO, TOLD THAT WE SHOULD USE BOTH FEET LIKE A MANUAL TRANSMISSION.

WHILE DRIVING UP IN A PARKING LOT ON AN INCLINE STRUCTURE THE VEHICLE WAS IN DRIVE BEGAN ROLLING BACKWARDS AND ALMOST HIT THE CAR BEHIND OUR VEHICLE. WE'VE TRIED IT ON SEVERAL INCLINES AND IT ALWAYS ROLLS BACKWARDS IN DRIVE. WE HAVE CONTACTED SEVERAL BUICK DEALERSHIPS AND WAS TOLD THAT IT WAS JUST A CHARACTERISTIC OF THE VEHICLE.WENT TO ANOTHER DEALERSHIP TO HAVE THEM LOOK AT CAR AND WAS TOLD THAT I JUST HAVE TO DRIVE IT LIKE I WOULD A MANUAL TRANSMISSION (USING BOTH FEET) TO BRAKE AND PREVENT IT FROM ROLLING BACKWARDS. I DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE WITH THAT PROBLEM. SAFETY SHOULD BE A PRIORITY AND IF INDEED THIS VEHCLE IS KNOWN FOR THIS PROBLEM THERE SHOULD HAVE BE RESOLUTION BY NOW.

I WAS IN THE PASSING LANE ON A FOUR LANE INTERSTATE HIGHWAY DRIVING OVER AN OVERPASS NEAR ROCKPORT, MO. MY SPEED/CRUISE CONTROL WAS SET ON 70 MPH.THERE WERE ONE OR MORE CARS AHEAD OF ME IN THE PASSING LANE AND I WAS PASSING A SEMI-TRUCK IN THE RIGHT LANE. MY VEHICLE STARTED TO SPEED UP, WITHOUT ANY INPUT FROM ME. I TRIED MULTIPLE TIMES UNSUCCESSFULLY TO BRAKE AND COULD NOT SLOW THE VEHICLE DOWN. I CHANGED LANES IN ORDER TO NOT HIT THE CAR IN FRONT OF ME WHICH WE WERE ALMOST UPON. IN DOING SO, THE SEMI-TRUCK CLIPPED THE CORNER OF THE VEHICLE. I WAS SPUN ON TO THE SHOULDER AND THEN ROLLED SEVERAL TIMES DOWN THE 65 FOOT EMBANKMENT. THE VEHICLE WAS TOTALED. THE PASSENGER SUSTAINED BRUISING AND LOSS OF CONSCIOUSNESS. HE HAD TO BE EXTRICATED FROM THE VEHICLE AND WAS TAKEN BY AMBULANCE TO A NEARBY HOSPITAL AND THEN SUBSEQUENTLY AIRLIFTED TO ANOTHER HOSPITAL. I SUSTAINED A COMPOUND FRACTURE IN MY CLAVICLE, 5 BROKEN RIBS AND A CRACKED PELVIS. I WAS HOSPITALIZED FOR THREE DAYS.

AT LOW SPEEDS, MY BUICK ENCLAVE MAKES NOISE WHEN TURNING AND HAS FAILED ON TWO OCCASIONS. THERE ARE MANY COMPLAINTS BUT NO RECALL. PEOPLE WILL GET HURT OR KILLED DUE TO STEERING FAILURE. MY CAR IS OUTSIDE OF THE WARRANTY AND I CAN'T AFFORD TO FIX IT. *TR

1. WHILE DRIVING, VEHICLE ENTERED "REDUCED POWER MODE" MAKING IT IMPOSSIBLE TO MAINTAIN SPEED. THIS IS A SAFETY ISSUE AS DRIVER LOSES ABILITY TO MAINTAIN SPEED WHILE TRAVELING WITH FLOW OF TRAFFIC AND WITH REDUCED ENGINE POWER, EVEN THE ABILITY TO PULL OUT OF THE LANE OF TRAVEL IS IMPAIRED. DEALER IDENTIFIED BAD THROTTLE BODY AS CAUSE AND REPLACED. 2. POWER STEERING PUMP FAILURE. ISSUE WAS IDENTIFIED DUE TO WHINING NOISE PRIOR TO COMPLETE FAILURE. HAD PUMP FAILED COMPLETELY, DRIVER COULD HAVE LOST CONTROL WITH POWER ASSIST NOT AVAILABLE WHILE DRIVING. PUMP WAS REPLACED AND NECESSARY ASSOCIATED REPAIRS MADE BY DEALER. *TR

CHECK ENGINE LIGHT CAME ON. REPAIR SHOP IDENTIFIED IT AS TIMING CHAIN STRETCHED. ON-LINE RESEARCH SHOWS THAT THE TIMING CHAIN HAS BEEN AN ISSUE WITH BUICK, AND THEY EXTENDED THE POWER TRAIN WARRANTY TO COVER REPAIRS FOR THE 2008-2009 MODEL. IT APPEARS THAT THE SAME OR SIMILAR PROBLEM IS OCCURRING WITH THE 2010 MODEL. THE PROBLEM DID NOT MANIFEST ITSELF UNTIL AFTER THE 5 YEAR/100,000 M WARRANTY EXPIRED. THE DEALERSHIP CONFIRMED THE PROBLEM WAS A STRETCHED TIMING CHAIN AND REPLACED IT. GM PROVIDED SOME RELIEF WITH A COURTESY COVERAGE OF PART OF THE COST. HOWEVER, IT APPEARS THAT THIS IS A RECURRING PROBLEM WITH THE VEHICLE. *TR

IN THE COURSE OF ANNUAL STATE INSPECTION AND TENDING TO RECALL ISSUES, WAS TOLD THAT THE POWER STEERING WAS LEAKING. HAD NOT NOTICED ANY PROBLEM WITH IT. BECAUSE WAS A SAFETY ISSUE GOT REPAIR DONE; WARRANTY EXPIRED (OF COURSE) SO ENDED UP PAYING $1400 FOR REPLACING POWER STEERING RACK (INCLUDING 4 WHEEL ALIGNMENT). CONTACTED GM AND THEY DID PARTIALLY REIMBURSE UNDER "SPECIAL COVERAGE". THAT SEEMED PRETTY DECENT OF THEM BUT NOT SO SURE NOW IN LIGHT OF ALL THE COMPLAINTS LISTED RE POWER STEERING IN THE ENCLAVE IN GENERAL AND THE 2010 ENCLAVE IN PARTICULAR. THERE CLEARLY IS AN ISSUE WITH 2010 ENCLAVES (AND MAYBE ACADIAS AND TRAVERSES) AND THE POWER STEERING ASSEMBLY. THERE SHOULD BE A RECALL ISSUED. *TR

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE MAKING A TURN, THE POWER STEERING SEIZED AND THE VEHICLE WHEN INTO MANUAL STEERING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED AN UNKNOWN SPECIAL COVERAGE NOTICE FROM THE MANUFACTURER. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 1/16/15*CN THE POWER STEERING PUMP WAS REPLACED. 01/20/15. *JB

VEHICLE POWER STEERING FAILS AT SLOW SPEEDS/ MOST PREVEAENT WHEN TURNING, PARKING AND ETC. VERY DANGEROUS. *TR