2010 BUICK ENCLAVE Complaints

WENT TO DEALER FOR SERVICE WAS TOLD STEERING RACK WAS LEAKING AND NEEDED TO BE REPLACED. ASKED ABOUT RECALLS FOR THE ISSUE AND WAS TOLD THEIR WERE NONE. I WOULD HAVE TO PAY FOR THE ENTIRE REPAIR. RETURNED HOME TO FIND A NOTICE NOT A RECALL IN THE MAIL FROM GM ABOUT MY ISSUE. MY CONDITION IS CLEARLY ASSOCIATED WITH A KNOWN SAFETY DEFECT IDENTIFIED BY GM. THIS IS AN ADMITTED URGENT SAFETY CONDITION AND GM NEEDS TO REPAIR THESE VEHICLES UNDER A MANDATORY RECALL CAMPAIGN AND NOT TRY AND FIND A WAY TO NOT COVER THE COST OF THE REPAIR. MY WIFE DRIVES THIS CAR IN HEAVY SUBURBAN TRAFFIC AND THE SUDDEN LOSS OF POWER STEERING ON A VEHICLE OF THIS SIZE AND WEIGHT IS A SERIOUS SAFETY CONDITION THAT CAN RESULT IN SERIOUS INJURY OR A LOSS OF LIFE. *TR

AT LOW SPEEDS AS IN TRYING TO PARK OR WAITING TO MAKE A TURN FROM THE STOPPED POSITION, THE STEERING BECOMES VERY STIFF. IT FEELS AS THE POWER STEERING HAS STOPPED WORKING AND IS EXTREMELY HARD TO TURN. *TR

TOTAL LOSS OF POWER STEERING AT LOW SPEEDS. EVERY TIME WE SLOW TO ABOUT 5 MPH OR LESS TO MAKE TURNS AT CORNERS, STOP SIGNS OR CURVES WE LOOSE OUR POWER STEERING. EXTREMELY DIFFICULT TO PARK VEHICLE OR NAVIGATE PARKING LOTS. VERY UNSAFE WHEN OTHER VEHICLES OR PEDESTRIANS ARE IN THE PROXIMITY. *TR

MY VEHICLE IS 4 YEARS OLD 58,000 MILES, STARTED FEELING RESISTANCE WHEN TURNING AND AN SCREECHING SOUND. THE RACK AND PINION NEED TO BE REPLACED AT A COST OF $1500.00. FOUND OUT THIS IS NOT UNDER WARRANTY EVEN THOUGH THERE ARE OVER 100 COMPLAINTS. WHERE DOES A SINGLE MOTHER OF 2 GET THE MONEY TO REPLACE SOMETHING THAT SEEMS TO BE FAULT OF THE MANUFACTURER. THE GMC DEALER WILL NOT ASSIST IN A PRICE REDUCTION, IF THIS IS NOT REPLACE THE CAR CAN STALL WHEN ATTEMPTING TO TURN AND CAUSE AN ACCIDENT, OR FATALITY. *TR

WE WERE ON A LONG TRIP FROM WA. STATE TO EL CENTRO, CA. APPROXIMATELY 100 + MILES FROM EL CENTRO, WHEN WE WERE SLOWING TO GO INTO A SERVICE STATION, I NOTICED I HAD NO POWER STEERING AND HAD TO MANUALLY STEER IT WHICH WAS VERY DIFFICULT. I TRIED TO PUT SOME PS FLUID IN IT, BUT COULDN'T GET THE ENGINE COVER OFF TO FIND THE PS HOLDER, SO HAD TO DRIVE ON INTO EL CENTRO AND LOCATE A DEALERSHIP THERE. THEY CHECKED IT AND INFORMED US THAT A NEW RACK & PINION UNIT, ETC. WAS NEEDED AT THAT TIME. OUR EXTENDED WARRANTY WAS OUT AT THAT TIME, SO IT COST US APPROX. $2,000 + TO GET IT REPAIRED AND THEN THE WHEELS BALANCED, ETC. WE COULD HAVE HAD A CRASH AT HIGH SPEEDS PRIOR TO HAVING IT CHECKED AS WE WERE ON A LONG TRIP. WE DID GET IT FIXED AS AS WE COULD THOUGH WHICH NECESSITATED US WAITING AROUND THE DEALERSHIP FOR SEVERAL HOURS WHILE THEY FIXED THE PROBLEM. WE CON-TACTED OUR DEALERSHIP IN OUR HOME TOWN, BUT COULD OR WOULD NOT DO ANYTHING BECAUSE OUR WARRANTY HAD JUST RAIN OUT. *TR

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH, WHICH MADE IT VERY DIFFICULT TO TURN OFF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. UPDATE 01/15/16 MA UPDATED 08/28/2017*CT

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL FAILED WITHOUT WARNING. THE DRIVER HAD TO PLACE FORCE ON THE STEERING WHEEL TO BE ABLE TO TURN AND KEEP THE VEHICLE UNDER CONTROL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

I WAS EXPERIENCING RUBBING AND RESISTANCE WHEN MAKING TURNS AT SLOW SPEEDS. I WAS DRIVING WITH 6 KIDS IN MY CAR AND WAS TURNING LEFT ACROSS A MAJOR STREET AND THE POWER STEERING FAILED AS I ENTERED ONCOMING TRAFFIC. I WAS ABLE TO GET THE CAR TURNED. GOT HOME AND CHECKED THE STEERING FLUID WAS EMPTY. I REFILLED THE STEERING FLUID AND IT BEGAN LEAKING. TOOK THE CAR TO MY MECHANIC AND THEY FOUND THAT THE RACK AND PINION NEEDED TO BE REPLACED ($1,000) AND THERE IS A SERVICE BULLETIN ABOUT THE BOOTS GETTING WET FROM SOME STEERING FLUID, BUT MY VEHICLE THE STEERING FLUID LEAKED SO BADLY THAT THE STEERING FLUID NEEDED TO BE REFILLED DAILY. THE STEERING COMPONENTS IN THIS VEHICLE ARE FAULTY AND CREATING VERY DANGEROUS SITUATIONS. AFTER SEARCHING ONLINE THERE ARE MANY MANY COMPLAINTS FROM CUSTOMERS ON SIMILAR DANGEROUS SITUATIONS OF THEM TURNING INTO ONCOMING TRAFFIC AND THE STEERING FAILING. IT IS ONLY A MATTER OF TIME BEFORE SOMETHING TRAGIC HAPPENS. MY VEHICLE IS A 2010 WITH 65,000. IT SHOULD NOT HAVE THIS SORT OF ISSUE. IT IS NO LONGER COVERED UNDER MANUFACTURER WARRANTY. *TR

THIS VEHICLE HAS HAD ISSUES SINCE PURCHASED WITH BRAKES AND POWER STEERING I CONTACTED BUICK AND THE DEALER WHERE VEHICLE WAS PURCHASED AND AS OF 9/8/2014 THE BRAKES WERE THE ONLY ONES FIXED BUT POWER STEERING STILL AND ISSUE I HAVE CONTACTED BUICK FOUR TIMES SINCE MARCH AND THEY STILL HAVE NOT DONE ANYTHING TO HELP ME AND FIX THIS PROBLEM THEY ARE CLAIMING THAT IT IS A WORKMANSHIP ISSUE AND NOT A MANUFACTURER ISSUE BASED ON VEHICLE HISTORY THIS VEHICLE IS VERY CLEAN AND NO ACCIDENTS BUT I AM STARTING TO DOUBT THAT BECAUSE POWER STEERING GETS HARD AT ABOUT 15 TO 35 MILES AND ALSO AT 45 TO 55 WHEN EXITING A HIGHWAY BRAMP VERY DANGEROUS VEHICLE TO DRIVE AROUND I WOULD NOT RECOMMEND BUICK ENCLAVES TO ANYONE BECAUSE BUICK OR DEALERS GIVE YOU THE RUN AROUND WHEN YOU LET THEM KNOW ABOUT ISSUE... *TR

SLOWED TO TURN RIGHT ON A GREEN LIGHT. AS I SLOWED DURING THE TURN, THE POWER STEERING FAILED NOT ALLOWING ME TO TURN THE WHEEL. I WAS FORCED TO VEER INTO ONCOMING TRAFFIC FROM THE CROSS STREET MISSING ANOTHER VEHICLE COMING AT ME BY A FEW SECONDS. SEEMS LIKE THE EXACT RECALL GM RECALLED IN APRIL 2014 EXCEPT MY POWER STEERING IS HYDRAULIC NOT ELECTRONIC. *TR