2010 BUICK ENCLAVE Complaints

WHEN ACCELERATING TO ENTER A HIGHWAY, THE TRANSMISSION SEEMS TO SLIP. THE GAS PEDAL DROPS TO THE FLOOR AND THE ENGINE LOSES ALL POWER. ON SEVERAL OCCASIONS THE ACCELERATOR HAS STUCK AND THE CAR ACCELERATES OR THE RPMS INCREASE WHILE I AM BRAKING. THESE ISSUES HAVE BEEN HAPPENING INTERMITTENTLY AND HAVE BEEN HAPPENING SINCE 29,000. CAR NOW HAS 69,000 MILES. *TR

SINCE THE MILEAGE ON THE CAR EXCEEDED 60,000, THE POWER STEERING GIVES OUT INTERMITTENTLY. IT IS MOST PREVALENT PULLING INTO PARKING SPACES OR WHEN CHANGING FROM DRIVE TO REVERSE AND AT LOW SPEEDS. IT HAS GIVEN OUT AT HIGHER SPEEDS ON THE HIGHWAY WHEN EXITING THE HIGHWAY AND WHEN MAKING MOVING TURNS. THE POWER STEERING WAS REPLACED BY THE DEALER ON JULY 1 WITH 67,000 MILES ON THE CAR, YET THE PROBLEM IS STILL PRESENT WITH NO CHANGE AT ALL IN PERFORMANCE. *TR

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. UPDATED 09/16/14*LJ THE CONSUMER STATED THAT IT WAS VERY DIFFICULT TO MAKE TURNS AT LOW SPEEDS AND DIFFICULT TO PARK. UPDATED 1/15/15 *JS

I NOTICED THIS PROBLEM BACK IN JANUARY AND IT HAS BEEN MORE NOTICEABLE AND BOTHERSOME LATELY. IT IS HARD TO MAKE TURNS IN MY BUICK ENCLAVE WHEN TURNING AT SLOW SPEEDS (25 MPH OR LESS). IT IS ALSO VERY HARD TO TURN AND PARK OR BACK OUT AND TURN. THAT REALLY SCARES ME BECAUSE YOU HAVE TO REALLY FIGHT WITH IT. IT IS AS IF THERE IS NO POWER STEERING YET IT HAS POWER STEERING FLUID. I HAVE TAKEN MY CAR IN FOR TWO OTHER RECALLS AND WAS TOLD IT WAS THE POWER STEERING PUMP, OR IT COULD BE OTHER PARTS RELATED TO THE POWER STEERING. THIS COULD BE A VERY DANGEROUS SITUATION HOPEFULLY IT WON'T HAPPEN WHILE I AM DRIVING AT A HIGH SPEED WITH MY 5 GRAND CHILDREN. I CALLED GM AND THEY HAVE NO INTENTIONS OF CORRECTING THIS PROBLEM SO THE CONSUMERS WHO PAY FOR A HIGH PRICED CAR EXPECTING IT TO LAST WILL NOW HAVE TO COME OUT POCKET $1500 TO REPAIR THE PROBLEM. THIS IS RIDICULOUS. IF THEY DON'T REPAIR THIS PROBLEM I WILL NEVER BUY ANOTHER GM PRODUCT. I NOW OWN 4 AND ALL 4 HAVE HAD RECALLS. *TR

THE POWER STEERING ON MY 2010 BUICK ENCLAVE STOPPED WORKING SLOWLY. I WAS ALMOST UNABLE TO TURN THE STEERING WHEEL AT ALL. NOT ONLY WAS THE POWER STEERING A PROBLEM, BUT THE "SERVICE AIRBAG" LIGHT HAD BEEN ON FOR A COUPLE OF MONTHS. I TOOK THE CAR TO A LOCAL DEALERSHIP'S SERVICE DEPT & TOLD THE SERVICE REP THAT MY POWER STEERING WAS NOT WORKING. I ALSO ASKED THE AIRBAG RECALL BE DONE ON MY CAR. THE SERVICE REP ADVISED ME THERE WERE 2 RECALLS REQUIRED, BUT THE SECOND IF THE 2 REQUIRED SHE ORDER PARTS. I LEFT THE CAR, A DIAGNOSTIC WAS DONE ($119.50) & I WAS TOLD THE POWER STEERING PUMP & STEERING RACK WOULD COST APPROXIMATELY $2,000. I HAD THE CAR TOWED TO A REPAIR SHOP I HAVE USED FOR YEARS AND WHO I TRUST. THIS REPAIR SHOP REPLACED THE POWER STEERING PUMP, CLEANED METAL OUT OF THE SYSTEM & FILLED THE SYSTEM IN POWER STEERING FLUID ($724.00). I PICKED THE CAR UP & IT SEEMED OK. WITHIN A COUPLE OF DAYS, THE POWER STEERING FAILED AGAIN. THIS TIME THE CAR HAD DUMPED POWER STEERING FLUID. I HAD THE CAR TOWED BACK TO THE SAME REPAIR SHOP. THEY REPAIRED THE BURST LINE & I PICKED UP THE CAR, WHICH DROVE AS IT HAD BEFORE THE PROBLEMS BEGAN. I PARKED MY CAR IN MY DRIVEWAY WITH THE FRONT OF THE CAR BELOW THE REAR OF THE CAR ON A DOWNWARD INCLINE. THE NEXT MORNING, THE CAR WOULD NOT START. I CALLED AAA AND PAID $90 TO HAVE THE CAR TOWED AGAIN. THE CAR WAS TOWED ON A FLATBED AND WHEN IT ARRIVED AT THE SHOP, IT STARTED IMMEDIATELY. I TOLD THE REPAIR SHOP REP TO PARK THE CAR AS I HAD, ON AN INCLINE WITH THE FRONT LOWERED, OVERNIGHT. HE DID & IT WOULD NOT START THE NEXT MORNING. HE TOLD ME HE ROLLED THE CAR OFF OF THE INCLINE & IT STARTED PROMPTLY. HE SUGGESTED I TAKE THE CAR BACK TO THE DEALER FOR THE 2ND RECALL. I PICKED THE CAR UP AND DROVE IT FOR 2 DAYS. IT SOUNDED BAD, THE STEERING STUCK & THE STEERING STARTED MAKING LOUD GRINDING NOISES & IT SMELLED LIKE SOMETHING BURNING. *JS

I NOTICED THIS PROBLEM BACK IN MAY AND IT HAS BEEN MORE NOTICEABLE AND BOTHERSOME LATELY. IT IS HARD TO MAKE TURNS IN MY BUICK ENCLAVE WHEN TURNING AT SLOW SPEEDS (25 MPH). IT IS ALSO VERY HARD TO TURN AND PARK OR BACK OUT AND TURN. THAT REALLY SCARES ME BECAUSE YOU HAVE TO REALLY FIGHT WITH IT. IT IS AS IF THERE IS NO POWER STEERING YET IT HAS POWER STEERING FLUID. I THINK THIS IS VERY DANGEROUS AS I HAVE COME VERY CLOSE TO HITTING SOMEONE WHILE TURNING BECAUSE THE STEERING WAS HARD TO TURN AT THAT MOMENT BUT ONCE GOING STRAIGHT IT WAS FINE. *TR

MY CAR BECOMES HARD TO MANEUVER WHENEVER PULLING IN AND OUT OF PARKING SPACES AND MAKING TURNS AT LOW SPEEDS. THE STEERING STIFFNESS HAS BECOME PROGRESSIVELY TIGHTER. I FIRST NOTICED THIS ON A TRIP TO ST LOUIS WITH MY FAMILY, IT IS A FAMILY VEHICLE AND QUITE FRANKLY, I DON'T WANT TO RISK MY CHILDREN'S LIVES IN THIS VEHICLE BECAUSE THE STEERING LOCKS UP SO TIGHTLY THAT I CAN BARELY TURN THE WHEEL, WHETHER IT IS MERGING INTO TRAFFIC OR GETTING INTO A PARKING SPACE OR MAKING A SLOW TURN ONTO A STREET. I HAVE HAD NEW BRAKES AND TIRES PUT ON THIS CAR LAST MONTH AND ASKED THE MECHANIC TO CHECK MY POWER STEERING FLUID AND WAS TOLD THERE WAS NO POWER STEERING FLUID. *TR

PULLING IN AND OUT OF PARKING SPACES AND MAKING TURNS AT LOW SPEEDS, I NOTICED A ZIPPING (RUBBING) SOUND COMING FROM THE STEERING WHEEL COLUMN. I MENTIONED IT TO THE SERVICE TECHNICIANS ON THE NEXT TWO SERVICE APPOINTMENTS (2 DIFFERENT SERVICE LOCATIONS), BUT WAS TOLD THEY COULDN'T REPLICATE THE NOISE, SO NOTHING WAS DONE AT THE TIME (AUG. 2012 AND DEC. 2012). THE STEERING STIFFNESS GOT PROGRESSIVELY TIGHTER AS TIME PASSED. THEN EARLY JUNE 2014, I WAS TURNING INTO MY CHILDREN'S SCHOOL AND THE WHEEL COMPLETED STIFFENED TO THE POINT WHERE I HAD TO YANK THE WHEEL HARD NOT TO DRIVE INTO A SIDEWALK FULL OF CHILDREN. VERY SCARY. TOOK THE CAR IN FOR SERVICE IMMEDIATELY AND WAS TOLD THE RACK HAD TO REPLACED TO THE TUNE OF $1800+ SINCE THE CAR WAS NO LONGER COVERED BY WARRANTY AS OF JANUARY 2014. *TR

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO CONTROL THE VEHICLE. NONE OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT ENGAGED THE ACCELERATOR PEDAL AND THE POWER STEERING BEGAN TO FUNCTION NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 40,200.

POWER STEERING DEFECT CAUSING SAFETY ISSUE. VEHICLE HAS 75000 MILES ON IT AND POWER STEERING LOCKS BECOMES UNRESPONSIVE, DEALER INDICATES THAT PUMP AND RACK NEED TO BE REPLACED AND THAT IT IS NORMAL FOR THESE PARTS TO WEAR OUT AT THIS NUMBER OF MILES. THIS IS A SAFETY ISSUE AND SHOULD BECOME A RECALL BY GM. *TR