2010 BUICK ENCLAVE Complaints

MY 2010 BUICK ENCLAVE HAS NOW HAD THE STEERING RACK FAIL TWICE IN IT'S FIRST YEAR. THE STEERING PUMP HAS NOW FAILED. THIS STARTS OFF AS A RUB AND THEN SOON AFTER BEGINS TO HAVE GRINDING IN THE STEERING WHEEL. I HAVE NOT LET IT PROGRESS AND HAD IT REPAIRED IMMEDIATELY EACH TIME. THE DEALER TOLD ME THE PARTS WERE REDESIGNED YET LESS THAN 6 MONTHS AFTER INSTALLING THE NEW PARTS, IT FAILED AGAIN. I WAS TOLD BY THE MECHANIC THAT THERE WAS INSUFFICIENT OIL IN THE PART AND THE REDESIGN WAS TO ADD MORE OIL. CLEARLY THAT HAS NOT WORKED. I WAS TOLD IF NOT PROMPTLY REPAIRED, IT WOULD LEAD TO LOSS OF STEERING. I HAVE ALREADY FILED FOR REPURCHASE OF THE VEHICLE UNDER THE LEMON LAW IN MY STATE. THE DEALER ALSO MADE STATEMENTS ABOUT THIS BEING A KNOWN ISSUE AND THAT THEY ARE TRYING TO GET VEHICLES REPAIRED AS THEY COME IN AND ARE TRYING TO FIGURE OUT WHY IT'S FAILING. ADDITIONALLY I VISITED THE BUICK ENCLAVE FORUMS AND SOME OTHER SITES AND HAVE INDEED FOUND THIS TO BE A COMMON PROBLEM. I DON'T HAVE A WORKING KNOWLEDGE OF AUTO MECHANICS BUT I'M VERY CONCERNED ABOUT THE POSSIBLE LOSS OF STEERING CONTROL AND THE INABILITY OF THE DEALER TO FIX MY PROBLEM. *TR

FEB 22, 2011 -- OUR 2010 BUICK ENCLAVE 4D FWD WITH 12,500 MILES EXPERIENCED AN ENGINE FIRE WHICH ENGULFED THE ENTIRE ENGINE COMPARTMENT. THE CAR WAS TOTALED. AN INVESTIGATOR HIRED BY NATIONWIDE INSURANCE IS DETERMINED TO FIND THE ROOT CAUSE OF THE FIRE. I AM THE ORIGINAL OWNER, I PURCHASED THE VEHICLE JUNE 2010, AND THE VEHICLE SERVICE RECORDS ARE UP TO DATE. I AM AVAILABLE TO PROVIDE ADDITIONAL INFORMATION IF NEEDED. UPDATED 09/27/11 *BF

THE BUTTONS ON MY UNIVERSAL REMOTE SYSTEM ON MY 2010 BUICK ENCLAVE ARE NOT ILLUMINATED WITH LED LIGHTS, THUS MAKING THEM NEARLY IMPOSSIBLE TO LOCATE IN THE DARK, SO THAT I CAN OPEN OR CLOSE MY GARAGE DOOR. PRIOR TO 2010 THE UNIVERSAL REMOTE SYSTEM VENDOR FOR GENERAL MOTORS WAS WWW.HOMELINK.COM, AND THEIR CONTROL BUTTONS WERE ILLUMINATED WITH LED LIGHTS, WHICH MADE THEM REAL EASY TO SEE. THEN IN 2010/2011 GENERAL MOTORS CHANGED VENDORS TO WWW.LEARCAR2U.COM/ PROGRAM, AND THE THREE BUTTONS ON MY UNIVERSAL REMOTE SYSTEM ARE NO LONGER ILLUMINATED, MAKING THEM NOT ONLY EXTREMELY HARD TO FIND BUT I CONSIDER THEM A SAFETY HAZARD. I'M SO CONCERNED, THAT I HAVE DISCONTINUED USING MY UNIVERSAL REMOTE SYSTEM AND GONE BACK TO MY OLD GARAGE DOOR OPENER. GENERAL MOTORS PROBABLY SAVED A FEW BUCKS ON EACH UNIVERSAL REMOTE SYSTEM, BUT AT THE SAME TIME THEY CREATED A REAL HAZARD. I SURELY WOULD APPRECIATE YOUR INVESTIGATING THIS HAZARDOUS SHORT COMING. THANK YOU *TR

VEHICLE STRUCK FROM REAR BY FULL-SIZE PICKUP WHILE STOPPED AT INTERSECTION. ESTIMATED IMPACT SPEED 55MPH. BOTH FRONT DRIVER AND FRONT PASSENGER SEATS COLLAPSED, WITH THE FRONT PASSENGER SEAT LANDING ON CHILD SEAT IN REAR, AND FRONT DRIVER SEAT COLLAPSING COMPLETELY. DRIVER AND PASSENGER SUSTAINED BACK, NECK AND SHOULDER INJURIES. *TR

PURCHASED 2010 BUICK ENCLAVE JUNE 26, 2010. THIS VEHICLE IS EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES WHICH RUN $270 + PER TIRE. AT 9700 MILES A REAR TIRE WENT FLAT DUE TO A PUNCTURE IN THE OUTSIDE RIM. AT 9980 MILES THE OTHER REAR TIRE WENT FLAT (JAN 5 2011). HAD TO PUT THE 100 MILE SPARE TIRE ON 2ND FLAT BECAUSE THESE TIRES WERE OUT OF STOCK IN SE MICHIGAN AND EXPECTED DELIVERY DATE WAS 1/21/2011. WENT TO DEALER (SELLERS IN FARMINGTON HILLS) AND THEY LOCATED 1 TIRE AND REPLACED IT ON 1/6 WITH ANOTHER MICHELIN/ ORIGINAL TIRES. NEVER HAD THIS HAPPEN TO ME BEFORE AND DIDN'T HIT ANY POT HOLES ETC. SINCE I HAD PURCHASED AN INSURANCE POLICY ON TIRES AND RIMS THESE WERE REPLACED FREE OF CHARGE. HOWEVER, ON THE 2ND INCIDENT I BELIEVE BECAUSE OF THE TIMING BEING SO CLOSE TO THE FIRST TIRE ISSUE, SELLERS HAD TO PUT SOMETHING IN THE DESCRIPTION TO GET THE INSURANCE TO COVER THE TIRE. THEY ASKED ME IF IT WAS OK TO PUT IN THAT I HIT A POT HOLE WHICH I AGREED TO HOWEVER WHEN I GOT THE INVOICE IT SAID I HAD HIT A LARGE POT HOLE. SINCE THIS DID NOT SET WELL WITH ME I WENT ON LINE THIS WEEKEND TO FIND WHAT OTHERS ARE SAYING OR EXPERIENCING. THERE ARE ALOT OF REPORTS OUT THERE ON THE INTERNET ABOUT THIS TIRE AND ITS PROBLEMS. I DO NOT FEEL COMFORTABLE TAKING THIS CAR LONG DISTANCES. AS FAR AS ANY OTHER TIRES GOING I WILL INSIST THAT THEY BE REPLACED WITH ANY BRAND. I SAW ONE CASE WHERE THE PERSON LOST CONTROL OF THE CAR IN A BLOW OUT LUCKILY HE WAS OK. THESE TIRES DO NOT DO WELL ON SNOW EITHER. PLEASE INVESTIGATE. *TR

TL*THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE THE VEHICLE WAS STOPPED, THE CONTACT ROLLED THE REAR DRIVER SIDE WINDOW DOWN WHICH SUCKED HER CHILD'S FINGERS DOWN INTO THE WINDOW SEAL. SHE HAD TO ROLL THE WINDOW BACK UP TO GET HIS FINGERS OUT. THE FINGERS SUFFERED MINOR BRUISES. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500 AND THE CURRENT MILEAGE WAS 9,725.

I RECENTLY WAS DRIVING MY 2010 BUICK ENCLAVE AS I WAS ENTERING INTO A BUSY STREET AFTER MAKING STOP I ENTERED THE STREET I HAVE PRESSED THE ACCELERATOR ALL THE WAY DOWN, ONCE I WAS ON THE ROAD I RELEASED THE PEDAL BUT THE CAR REMAINED ACCELERATED. THE RPM AROUND 7000, I TRIED TO BRAKE TO SEE IF WILL RELEASE THE PEDAL AND NOTHING HAPPENED. FINALLY I PUT THE CAR IN NEUTRAL AND STOPPED AND TURNED IT OFF AND THE CAR WAS NORMAL AGAIN. I TOOK THE CAR TO THE DEALER FOR EVALUATION. *TR

2010 BUICK ENCLAVE. ACCELERATOR PEDAL CAUSING POTENTIAL ACCIDENT HAZARD *GR THE CONSUMER STATED WHILE PARKED AND SITTING IN THE VEHICLE, HIS RIGHT SHOE, WHICH WAS RESTING ON THE ACCELERATOR BECAME STUCK TIGHTLY TO THE CARPETING WHICH RUNS ALONG SIDE THE CENTER OF THE CONSOLE THAT EXTENDS UNDER THE DASH PANEL. TO DISENGAGE HIS SHOE, THE CONSUMER HAD TO REACH DOWN AND PHYSICALLY PULL HIS FOOT FREE. THE CONSUMER STATED HIS SHOES HAD VELCRO STRAPS ON THEM AND HE INADVERTENTLY RESTED HIS RIGHT FOOT AGAINST THE CARPETING ON THE CONSOLE. AS THE STRAP DID NOT COVER ABOUT AN INCH AND QUARTER OF THE EXPOSED HOOK OF VELCRO, HIS SHOE BECAME FIRMLY ATTACHED TO THE CARPETING. *JB

BUICK ENCLAVE WILL ROLL BACK WHEN ON A HILL. WHEN I HAVE THE BRAKES ON WHILE ON AN INCLINE AND ATTEMPT TO RELEASE THE BRAKE TO HIT THE GAS PEDAL AND ADVANCE FORWARD, THE CAR DOES NOT STOP. THE VEHICLE WILL CONTINUE TO ROLL BACK WHEN ON AN INCLINE (WHETHER SLIGHT OR DRASTIC OF AN INCLINE) IF THE BRAKES ARE NOT APPLIED. THIS HAS CAUSED A THREAT TO MY LIFE AND OTHERS SEVERAL TIMES. WHEN I AM STOPPED ON AN INCLINE, I HAVE TO "PUNCH THE GAS" IN ORDER TO AVOID HITTING THE CAR BEHIND ME. THIS TYPE OF APPLIED ADVANCEMENT HAS CAUSED THE WHEELS TO TURN OUT OR "BURN RUBBER". I HAVE BROUGHT THIS TO THE DEALER'S MAINTENANCE DEPARTMENT ATTENTION. HOWEVER, THE ISSUE WAS SHRUGGED OFF. ALSO, I HAVE HAD OTHER DRIVER'S TEST THE VEHICLE AND THE SAME CONCLUSION WAS DRAWN---DRIVER'S FEEL UNSAFE IN THE VEHICLE. I HAVE GONE UP AND DOWN THIS SAME HILL WITH VARIOUS CARS AND HAVE NEVER FELT THIS INSECURITY WITH OTHER CARS. I AM TAKING MY CAR IN FOR A SECOND CONSULTATION WITH THE DEALERSHIP. *TR

SPEED IN SPEEDO IMPOSSIBLE TO READ DAY OR NIGHT. SPEEDO CURRENTLY IN KILOMETERS AND WE TRAVEL ALOT IN THE USA MPG ARE SHOWN IN THE SPEEDO BUT BECAUSE OF LIGHTING AND VERY FAINT PRINT IT IS IMPOSSIBLE TO READ THE MPH SPEED. I WENT INTO A CORNER TOO FAST BECAUSE I COULD ONLY GUESS THE SPEED. DEALER ONFORMS ME THERE IS NO EXPECTED FIX. MUST WE KILL SOMEONE TO GET AN IMPORTANT FIX OR EVEN CONSIDERED. *TR