2010 BUICK ENCLAVE Complaints

ENGINE LIGHT IS COMING ON DUE TO ISSUE WITH TIMING CHAIN. MY MECHANIC SAID GM ISSUED A SERVICE BULLETIN AND GM OFFERED EXTENDED WARRANTY COVERAGE TO FIX THE PROBLEM FOR MODEL YEAR 2009 BUT NOT 2010 (WHICH IS MY MODEL YEAR). IT WAS A KNOWN PROBLEM AND GM REFUSES TO COVER THE REPAIR OF THE TIMING CHAIN REPLACEMENT.

THE CAR SHUT OFF WHILE I WAS DRIVING IT, I WAS STARTING TO GO FROM SITTING AT A RED LIGHT AND IT JUST SHUT ITSELF OFF! I'VE JUST PURCHASED THIS CAR AND ALREADY IT'S A HUNK OF JUNK. ALSO THE AMOUNT OF ELECTRICAL PROBLEMS CAUSED BY WATER ENTERING THE MOTOR COMPARTMENT IS RIDICULOUS AND SHOULD BE A RECALL AS IT'S JUST A BAD DESIGN. THE AC FAN MOTOR LOCATED ABOVE THE PASSENGER FLOOR FILLS WITH WATER AND RUINS THE MOTOR. THE CAR SHUT OFF TODAY BECAUSE OF SHODDY SOLDERING.

WHILE DECELERATING THE POWER STEERING RANDOMLY GOES OUT. I'M HAVING THE VEHICLE CHECKED OUT FOR A SECOND TIME. I HAVE RECENTLY DONE THE RESEARCH AND THIS SEEMS TO BE A VERY COMMON PROBLEM IN 2010 BUICK ENCLAVES AND GMC HAS YET TO MAKE A RECALL. THIS COULD DEFINITELY BE VERY DANGEROUS IF DECELERATING AND MAKING TURNS ON HIGHWAY AND POWER STEERING JUST GOES OUT. HOPEFULLY NO ONE HAS TO DIE FOR GMC TO ADMIT FAULTY STEERING. *TR

POWER STEERING IS LEAKING FLUIDS. HEARING A SLIGHT HOWLING SOUND WHEN TURNING THE STEERING WHEEL. *TR

2010 BUICK ENCLAVE WAS DRIVING AT APPROXIMATELY 50MPH, ENGINE STUTTERED, LOST POWER, AND WOULD NOT ACCELERATE. PULLED OVER AND ENGINE WOULD NOT RESTART. TOWED TO LOCAL REPAIR SHOP AND FOUND THE ENGINE HAD BLOWN, GEARS BLEW APART, TIMING CHAIN SHOT. FULL ENGINE REPLACEMENT COSTING ALMOST $7,000. MILEAGE WAS 178,222. ADDITIONAL ISSUES TO INCLUDE REAR SUSPENSION PARTS, BRAKES, ROTORS, WHEEL BEARINGS (TWICE) DUE TO DEFECTIVE PARTS. REAR LATERAL LINKS BOTH UPPER AND LOWER (TWICE DUE TO DEFECTIVE PARTS). CAR STILL DOES NOT RIDE PROPERLY AFTER SECOND REPLACEMENT OF PARTS AND 4 ALL WHEEL ALIGNMENTS. CAR SWAYS TERRIBLY AND ROCKS ESPECIALLY DURING HIGHER WINDS. VERY HARD TO KEEP ON THE ROAD AND DANGEROUS. *TR

I AM WRITING BECAUSE WE PURCHASED A 2010 BUICK ENCLAVE IN 2018. IMMEDIATELY AFTER PURCHASING I NOTICED ISSUES WITH THE VEHICLE AND IT HAD TO BE SERVICED TWICE WITHIN A COUPLE WEEKS OF HAVING IT. AT THE TIME THE SERVICE DEPT. COULD NOT DIAGNOSE THE ISSUE AND BLAMED IT ON MY ACCIDENTALLY TOUCHING THE MANUAL SHIFT ON THE SHAFT. I KNEW I WAS NOT DOING THIS. I HAVE VIDEO OF THE CAR DOING THIS WEIRD ACCELERATION AND ALL DURING THE LAST COUPLE OF YEARS BUT [XXX] KEPT SAYING THE VEHICLE WAS FINE. WELL, I WAS STRANDED BECAUSE IT JUST STOPPED A FEW DAYS AGO AND HAD TO TAKE A 50.00 UBER HOME. I HAVE HAD TO UBER 3 TIMES NOW AND PURCHASED A CODE READER. THE CODE COMES BACK AS A TIMING CHAIN STRETCHED. IT SEEMS WHAT I WAS FEELING FROM THE VERY BEGINNING WAS IN FACT THIS ISSUE. I AM NOT HAPPY ABOUT THIS. I HAVE HAD TO RENT VEHICLES FOR THE LAST 3 DAYS AND WILL HAVE TO HAVE THE VEHICLE TOWED BACK TO MY HOME TOMORROW. SINCE THIS ISSUE WAS BROUGHT TO YOUR ATTENTION FROM DAY ONE I EXPECT IT TO BE REPAIRED AT NO COST TO ME AND SOME OF THE CHARGES I HAVE ACCUMULATED BE REIMBURSED. THIS IS NOT JUST! I WILL BE LOOKING INTO THE LEMON LAW AND IF IT APPLIES TO ME. I AM HOPING YOUR COMPANY TAKES RESPONSIBILITY. HAD THEY PAID ATTENTION TO WHAT I WAS SAYING AND ALL THEN THIS WOULD NEVER HAVE HAPPENED,. THE STRESS AND ISSUES THIS HAS CAUSED GOES SO MUCH DEEPER THAN THIS THE CODE THAT COMES BACK IS P0008. THE CRANK SHAFT. I HAVE READ NUMEROUS REVIEWS ON THIS AND WILL CONTINUE TO CARRY THIS ON. FURTHERMORE THE FACT THAT THERE ARE RECENT ISSUES WITH THE POWER STEERING AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TWICE WITHIN THE PAST MONTH WHEN DRIVING ON THE INTERSTATE WHILE USING CRUISE CONTROL MY VEHICLE AUTOMATICALLY STARTED ACCELERATING UNCONTROLLABLY. DEPRESSING THE BRAKE PEDAL DID NOT DISENGAGE THE CRUISE CONTROL OR STOP THE CAR FROM TRYING TO ACCELERATE. IN BOTH CASES I HAD THE WHEREWITHAL NOT TO PANIC, CONTROL THE VEHICLE TO THE SHOULDER, PUT THE CAR IN NEUTRAL AND TURN THE ENGINE OFF. AFTER RESTARTING THE CAR THE ENGINE IMMEDIATELY CONTINUED TO ACCELERATE AND THROTTLE UP TO 4000 RPMS WHILE STILL IN PARK. FORTUNATELY, BOTH INSTANCES OCCURRED ON STRAIGHT STRETCHES OF INTERSTATE DURING LESS THAN CROWDED HOURS. I SHUTTER TO THINK IF THIS OCCURRED WHILE MY KIDS WERE DRIVING. I AM FILING THIS COMPLAINT IN HOPES THAT IF THERE ARE OTHER CASES OF THIS HAPPENING WE CAN MAKE SURE GM CAN FIX THIS BEFORE ANYONE GETS KILLED. I KNOW OTHER AUTOMAKERS HAD THIS PROBLEM AND WERE ABLE TO CORRECT IT THROUGH RECALL. I CONTACTED GM/BUICK WITH MY CONCERNS AND THEY ACKNOWLEDGED THAT THIS IS INDEED A SAFETY CONCERN BUT SINCE MY WARRANTY IS EXPIRED THERE IS NOTHING THEY CAN DO BUT ADVISE ME TO TAKE IT IN FOR REPAIR AT MY OWN EXPENSE. I HAVE A VIDEO I TOOK AFTER THE SECOND OCCURRENCE ONCE I WAS ABLE TO PULL MY VEHICLE OVER AND TRY TO RESTART IT. I AM NOT ABLE TO UPLOAD IT THROUGH THIS FORM BUT I CAN SEND IT UPON REQUEST. *TR

NUMEROUS TIMES AT HIGHWAY SPEED MERGING ON AND OFF RAMPS INTO TRAFFIC THE POWER STEERING GOES OUT CAUSING ME TO APPLY MORE UPPER ARM STRENGTH TO MERGE AND THEN THE POWER STEERING COMES BACK ON CAUSING ME TO JERK THE VEHICLE INTO TRAFFIC ALMOST CAUSING ME TO HIT VEHICLES IN FARTHEST LANE.

I RECENTLY JUST PURCHASED MY VEHICLE WITH 145,000 MILES WHEN I NOTICED THAT MY STEERING WHEEL LOCKS DURING TURNS. IT BECOMES VERY HARD AND DANGEROUS TO TURN. I HAVE TO TURN VERY SLOW WHICH IS DANGEROUS CAN COULD CAUSE AN ACCIDENT. I HAVE READ THAT THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE AND THAT IT NEEDS TO BE RECALLED HOPEFULLY WE CAN FIND A WAY TO FIX THIS.

WELL WHAT HAPPENED WAS THE VEHICLE DEAD STOPPED IN THE MIDDLE OF TRAFFIC. THIS MAY NOT SEEM UNUSUAL, BUT THIS PARTICULAR VEHICLE HAS BEEN REPORTED FOR THE SAME ISSUE, P0008 WHICH IS A STRETCHED TIMING CHAIN ISSUE. THIS ISSUE SEEMS TO BE COMMON WITH THE 3.6L VVT ENGINE THAT IS SHARED ACROSS ALL MODELS. MY WIFE AND CHILD WERE IN THE VEHICLE AT THE TIME AND WERE ABOUT TO BE HIT BY ON COMING TRAFFIC. LUCKILY, THE VEHICLE COMING TOWARD THEM WAS ABLE TO GET OUT OF THE WAY. THE VEHICLE BLOCKED TRAFFIC FOR SEVERAL HOURS. THE DESCRIBED PROBLEM IS A STRETCHED TIMING CHAIN, BUT MY RESEARCH HAS ELUDED THAT GM HAS HAD THIS SAME ISSUE WITH MULTIPLE MODELS OVER MULTITUDES OF MODEL YEAR VEHICLES. THIS ISSUE OFTEN LEADS TO A HEFTY REPAIR BILL UPWARDS OF $3500 OR EVEN MORE. IN MY OPINION WITH MULTIPLE REPORTS OF THIS VEHICLE OR MODELS THAT SHARE THE SAME ENGINE, THE PROBLEM CAN LEAD TO POSSIBLE SAFETY CONCERNS FOR A DEAD STOP WHILE DRIVING. A VEHICLE COULD POSSIBLY BE ON ICY, WET, ROAD CONDITIONS AND COULD CAUSE A GREAT DEAL OF MORE INJURIES. I BELIEVE THAT THIS ISSUE SHOULD BE LOOKED INTO FOR MODEL YEARS FROM 2008 - 2020. THE ENGINE HAS NOT CHANGED. THIS ENGINE IS NOT ONLY SHARED WITH THE BUICK ENCLAVE, BUT THE CHEVY TRAVERSE, GMC ACADIA, BUICK LACROSSE, AND THE LIST GOES ON. DUE TO THE TIMING CHAIN FAILURE, MY FAMILY COULD HAVE BEEN SERIOUSLY HURT OR WORSE. PLEASE LOOK INTO THE DESIGN ISSUE. I'M GLAD THAT MY FAMILY IS OK. NOW, I HAVE A HEFTY $3500 REPAIR THAT I NEED TO TAKE CARE OF FOR A CAR THAT I STILL OWE MONEY ON. GM NEEDS TO GET IN FRONT OF THIS AND PROVIDE SOME TYPE OF RELIEF FOR THEIR CUSTOMERS. GM KNOWS ABOUT THE ISSUE. IN 2011 GM RELEASED CUSTOMER SATISFACTION PROGRAM 10287 WHICH DIDN'T WORK THEN IN 2012 GM RELEASED A SPECIAL COVERAGE ADJUSTMENT (#11340C) EVEN WHEN PROPER OIL CHANGES ARE DONE. PLEASE LOOK INTO