2013 BUICK ENCLAVE Complaints

View complaints related to 2013 BUICK ENCLAVE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2013 BUICK ENCLAVE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 BUICK ENCLAVE
    - SALEM, OR

    MULTI-FUNCTION SWITCH FAILED. FRONT WINDSHIELD WIPERS FAILED TO FUNCTION AS DESIGNED. THEY WOULD ONLY ENGAGE WHEN YOU USED THE RIGHT TURN SIGNAL. NO OTHER FUNCTION OF THE WIPER MULTI-FUNCTION SWITCH WOULD WORK. THIS LEFT NO WIPER FUNCTIONALITY UNLESS YOU TURNED RIGHT FROM A COMPLETE STOP. THE INTERMITTENT FUNCTION AND FRONT WINDSHIELD CLEANER BUTTON DID NOT FUNCTION. VEHICLE WAS IN MOTION ON HIGHWAY DURING PERIODS OF HEAVY RAIN MAKING VISIBILITY LITTLE TO NONE UNLESS THE LEFT TURN SIGNAL WAS PHYSICALLY ENGAGED. THIS CONTINUED THROUGH CITY STREETS, TURNING, AND THEN STATIONARY AT A COMPLETE STOP WHERE IT QUIT FUNCTIONING ALL TOGETHER. ALL FUSES TESTED AND CHECKED AND NO FAULTS WERE REPORTED ON THE DRIVER DISPLAY OR FROM OBD CHECK. UPON REPLACEMENT OF MULTI-FUNCTION SWITCH (HIGH BEAM, TURN SIGNAL, WIPER SWITCH) IT WAS OBSERVED THAT THE 4 PIN WIRE HARNESS (BLUE, GREEN, YELLOW, ORANGE) THAT IS SOLDERED TO THE PCB BOARD HAS ONLY ONE SPOT OF PROTECTION ELECTRICAL TAPE ON THE BACK OF THE UNIT.. AS THE WIRES ROUTE THROUGH THE PLASTIC HOUSING TO THE TURN SIGNAL MULTI-FUNCTION SWITCH THEY ARE SUBJECT TO WEAR AND BECOMING SNAGGED BY NORMAL USE OF THE TURN SIGNAL OR HIGH BEAMS. HAVING ZERO PROTECTION OVER THIS WIRING CAUSED THE ORANGE WIRE TO BECOME BRITTLE AND BREAK AWAY FROM THE MODULE. IT IS UNACCEPTABLE TO HAVE NO WIRE GROMMET PROTECTING SUCH A CRITICAL MOVING PART OF THE VEHICLE FUNCTIONALITY. IT IS CLEAR THAT THIS WAS A CHEAP DESIGN WITH LITTLE TO NO OVERSIGHT. ALL OTHER PLASTIC HOUSING , COPPER CONTACT POINTS AND MOVING PARTS WERE CLEAN AND FREE OF DEBRIS AND HAD SUFFICIENT GREASE TO MOVE PROPERLY. THIS IS A VERY SIMILAR PROBLEM TO COMPLAINT # 14V266000 WHERE MOVING PARTS HAVE CLEARLY NOT HAD PROPER PROTECTION AROUND WIRING OR WIRE HARNESSES.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - YORKTOWN HEIGHTS, NY

    THE DAYTIME RUNNING LIGHTS HAVE FAILED. THE PASSENGERS SIDE FAILED SEVERAL YEARS AGO AND I HAD IT REPLACED. A YEAR LATER IT FAILED AGAIN BUT I WAS NOT GOING TO PAY $1500 TO REPLACE IT. THE DRIVERS SIDE RECENTLY FAILED. I LITERALLY WATCHED IT HAPPEN AS THE VEHICLE WAS PARKED AND RUNNING WHILE I WAS APPROACHING IT. NOW THEY ARE BOTH NOT FUNCTIONING. THESE ARE LEDS AND SHOULD LAST LONGER THAN ORDINARY LIGHTS.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - WOODBRIDGE, VA

    I PURCHASED A NEW BUICK ENCLAVE IN 2013. AT 116,000 MILES, MY CAR ALL OF SUDDEN DECELERATED WHILE ON THE HIGHWAY. I WAS ABLE TO GET OFF THE ROAD BUT IT WOULD NOT ACCELERATE PAST 35 MPH. I MANAGED TO GET IT HOME BY TAKING STREET SIDE. WHEN I ATTEMPTED TO TAKE INTO THE DEALER THE NEXT DAY, IT WOULD START, SPUTTER AND THEN CUT OFF. I HAD IT TOWED TO THE DEALER. THE DEALER ADVISED ME THERE WAS AN ISSUE WITH THE HIGH PRESSURE FUEL PUMP. THE DEALER ADVISED ME WHEN THEY ATTEMPTED TO INSTALL, IT BROKE. I LOOKED ON LINE AND READ THAT GM HAS BEEN MADE AWARE OF ISSUES WITH THE HIGH PRESSURE FUEL PUMPS IN ITS BUICKS, AMONG OTHER CARS. I CALLED THE GM COMPLAINT LINE. GM ADVISED ME THAT BECAUSE MY CAR WAS OUTSIDE OF WARRANTY THEY WOULD NOT PAY FOR THE REPAIR. MY CONCERN IS THAT IF THEY KNEW OF THE ISSUE OR NOW HAVE REASON TO KNOW OF THE ISSUE, WHY WOULD GM NOT BE REQUIRED TO MITIGATE DAMAGE AND PAY FOR THE REPAIR OR SOME PORTION THEREOF.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - RUFFIN, SC

    WHEN DRIVING THE WHOLE ELECTRIC SYSTEM WIGS OUT. IT STARTS WITH THE WHOLE A/C CONTROLS BLACKING OUT AND TURNING OFF. THEN THEY MIGHT FLICKER. THIS IS FOLLOWING BY EVERY WARNING AND SERVICE LIGHT IN THE DASH COMING ON AND EVERY WARNING ANNOUNCEMENT COMING ON THE SCREEN ON THE DASH WITH THE CAR BEEPING AND DINGING. THEN THIS IS FOLLOWED BY THE ENTERTAINMENT SYSTEM COMPLETELY SHUTTING DOWN AND GOING BLACK AS WELL. SOMETIMES IT WILL DO THIS ALL OVER AGAIN AND FLICKER A COUPLE OF TIMES BEFORE COMING BACK ON FINE, AND SOMETIMES IT WILL COME BACK ON FINE AFTER DOING THIS WHOLE CYCLE ONCE. IT HAS NOT SHUT OFF THE ENGINE SO FAR, BUT THERE ARE PROBLEMS WITH STEERING AND DOWN OR UP SHIFTING DURING AND RIGHT AFTER THIS HAPPENS. IT MAY DO THIS MULTIPLE TIMES WITHIN THE SPAN OF ABOUT 10 MINS, OR IT MAY DO IT ONCE IN A 30 MIN SPAN OF TIME. THERE IS NO PATTERN OR REASONING TO IT. IT DOES THIS NO MATTER WHAT WEATHER CONDITION OR ROAD CONDITION THERE IS, AND NO MATTER HOW FAST I AM GOING OR HOW MANY MILES I HAVE DRIVEN. IT DOES SEEM TO BE DOING IT MORE ON A REGULAR BASIS NOW, IT IS EVERY SINGLE TIME I DRIVE THE CAR, AND THIS IS A DAILY DRIVER I DRIVE IT AT LEAST FOUR TIMES A DAY. THIS NEEDS TO BE RECALLED AND FIXED BEFORE SOMEONE GETS HURT BECAUSE IT IS HARD TO DRIVE AND STEER WHEN IT IS DOING THIS. I HAVE RECORDED VIDEO OF ME DRIVING AND IT DOING THIS. IT HAS BEEN DOING THIS FOR ABOUT TWO WEEKS NOW.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - DALLAS, TX

    THE SERVICE AIR BAG LIGHT CAME ON. I TOOK IT TO INDEPENDENT AUTO SERVICE SHOP THEN THE DEALERSHIP, NEITHER COULD FIND ANYTHING WRONG WITH THEM. I WAS TOLD TO KEEP MOVING MY DRIVER SIDE SEAT UP AND BACK EVERY SO OFTEN...THAT MIGHT GET IT TO GO OFF. SERIOUSLY, THAT IS WHAT DEALERSHIP TOLD ME. SO, DURING OIL CHANGE I ASKED AUTO SHOP TO TAKE A LOOK AT SERVICE AIR BAG ISSUE. THEY SAID NO COMPUTER CODE CAME UP, SO I NEED TO TAKE IT TO THE DEALERSHIP. NOW I'M LEFT WITH A CAR THAT MIGHT KILL ME IN A CRASH, AND MY BEST BET TO SURVIVE CRASH IS TO 'TRICK' SENSOR BY MOVING MY DRIVER SEAT ' BACK AND FORTH EVERY SO OFTEN!'

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - ST AUGUSTINE, FL

    MY 2013 BUICK ENCLAVE STARTED HAVING PROBLEMS BACK IN DECEMBER. WHEN I WAS DRIVING ALL OF THE SUDDEN THE CAR CHIMED ABOUT 3 TIMES THEN ALL THE SUDDEN THE DASHBOARD READ THE FOLLOWING: 1.ENGINE POWER IS REDUCED 2.SERVICE TRACTION CONTROL OFF 3.SERVICE STABILITRAK 4.THE ENGINE LIGHT COMES ON AT THE SAME TIME, THE ENGINE POWER STARTED TO DIE DOWN AND I WAS BARELY MOVING. IT WAS HARD TO STEER AND ALL POWER FUNCTIONS GREATLY REDUCED. ONCE I SHUT IT OFF AND RESTARTED THE CAR MY CHECK ENGINE LIGHT STAYED ON BUT IT SWITCHED FROM TRACTION CONTROL OFF TO TRACTION CONTROL ON. THEN I WAS ABLE TO CONTINUE DRIVING AGAIN. I BOUGHT THIS VEHICLE THINKING IT WAS A GOOD FAMILY CAR BUT NOW AFTER DEALING WITH THIS PROBLEM AND SEEING ALL THE COMPLAINTS ONLINE AND NOTHING BEING DONE, NO RECALL, I MADE A BAD CHOICE. MY CHILDREN WERE WITH ME WHEN THIS HAPPEND A FEW TIMES AND WE WERE ALMOST REAR ENDED BECAUSE OF IT. THE CAR LITERALLY STOPS WORKING. THIS IS A VERY DANGEROUS PROBLEM AND IS NOT UNCOMMON TO GMC VEHICLES. I DO NOT FEEL SAFE DRIVING THIS CAR. I DON'T UNDERSTAND WHY GMC HAS NOT IDENTIFIED THE PROBLEM. I AM TAKING IT TO NIMNICHT DEALERSHIP TOMORROW IN JACKSONVILLE. HOPEFULLY THEY HAVE SOME REAL ANSWERS BEFORE THIS CAR ENDS UP KILLING ME OR SOMEONE ELSE. VERY DISAPPOINTED GMC AFTER READING ALL THE COMPLAINTS AND NOTHING BEING DONE.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - SOMWHERE, WY

    WHILE DRIVING MY 2013 BUICK ENCLAVE TRACTION CONTROL, SERVICE STABILI TRACK FLASHES ACROSS DASBOARD. THE CHECK ENGINE LIGHT COMES ON AND ENGINE SPEED IS DRASTICALLY REDUCED. CAR DOES NOT ACCELERATE PROPERLY AND RPMS ARE NOT PRODUCING SPEED. CAR IS LETHARGIC AND SIGNS BEGIN WITHOUT WARNING. ONCE ENGINE IS TURNED OFF AND TURNED BACK ON TRACTION CONTROL RESTS AND DISPLAY MESSAGES DISAPPEAR BUT CHECK ENGINE LIGHT REMAINS ON. TEMPERATURE OR WEATHER OR TYPE OF ROAD YOU ARE DRIVING ON DOES NOT PLAY A FACTOR IN DEFECT OF TRACTION CONTROL STABILI TRACK.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - DECATUR, IL

    FOR THE LAST SIX MONTHS I'VE HAD MESSAGES SAYING SERVICE STABILITRAK, SERVICE TRACTION CONTROL, ENGINE POWER REDUCED, AND THEN IT SLOWED IMMEDIATELY WHICH WAS FRIGHTENING WHEN YOU ATE GOING 60 MPH. MY LOCAL DEALERSHIP SAYS ITS FUSE NOX WHICH ID ARCING AND WILL BE ALMODT 600 TO FIX. NOW MY POWER STEERING PUMP IS FAILING, TERRIBLE NOISES WGEN TURNING AND RECALLS HAVE BEEN ISSUED TO 2012S. VERY TIRED OF BEING AFRAID TO DRIVE MY CAR.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - NEW BRAUNFELS, TX

    TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK ABRUPTLY. THE VEHICLE WAS TAKEN TO SOECHTING MOTORS (603 KINGSBURY ST, SEGUIN, TX 78155, 830-303-4546) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON JAN 2019. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK ENCLAVE
    - FT. MOHAVE, AZ

    AFTER TURNING OFF IGNITION KEY HAVING PLACED CAR IN PARK AND APPLING EMERGENCY BRAKE, THE IGNITION KEY LOCKS IN PLACE AND CANNOT BE REMOVED FROM IGNITION.

    Source: NHTSA WEB SITE